Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11389927January 25, 2021
STRUCTURE:BODY
THE LATCH TO OPEN THE TAILGATE ON THE VERTICAL HINGE CLICKS BUT DOES NOT OPEN. THIS CREATES AN UNSAFE CONDITION BECAUSE IT APPEARS THE TAILGATE IS IS SECURED BUT THE LATCH INTERNALLY COULD BE DISENGAGED WHICH WOULD ALLOW THE GATE TO OPEN UNEXPECTEDLY WHILE DRIVING. I CONTACTED HONDA USA DIRECTLY REGARDING THIS AND THEY EXPECT ME TO PAY TO REPAIR IT. I TRIED CONTACTING THEM A SECOND TIME VIA EMAIL WITH NO RESPONSE. CURRENTLY THIS IS NOT REPAIRED AND I HAVE TO REMEMBER TO CHECK THE TAILGATE TO ENSURE IT IS SECURE EACH TIME BEFORE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388328January 15, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN REVERSE, THE REAR VIEW CAMERA WAS INOPERABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE WIRE HARNESS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER CURRY HONDA LOCATED AT 5525 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385136December 27, 2020
ELECTRICAL SYSTEM, ENGINE
2 WEEKS AGO MULTIPLE WARNING LIGHTS CAME ON WHEN I STARTED THE VEHICLE (POWER STEERING, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST, EMISSION CONTROL, ETC.). AT THE SAME TIME THE VEHICLE'S PERFORMANCE BECAME SLUGGISH. ACCELERATION, SHIFTING AND BRAKING WERE ALL EFFECTED. THE NEXT DAY THE LIGHTS WERE OFF, ONLY TO REAPPEAR WITH ALL ISSUES THE DAY AFTER. I DISCONNECTED THE BATTERY TO 'RESET', AND THAT WORKED FOR 1 DAY. I THEN REPLACED THE BATTERY WITH THE SAME RESULT. NOW THE PROBLEM HAPPENS EVERY TIME THE VEHICLE IS STARTED. ALL WARNINGS SHOW UP BEFORE THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385073December 26, 2020
ELECTRICAL SYSTEM
OUR 2017 HONDA RIDGELINE HAS HAD AN ELECTRICAL PROBLEM EVER SINCE WE BOUGHT IT IN 2018. THE ENGINE LIGHT GOES ON WHEN DRIVING, ALL SYSTEMS BLINK ESPECIALLY THE EMISSIONS LIGHT AND WARNINGS. THE HORN HONKS UNTIL I CLICK THE UNLOCK BUTTON AND THEN IT HONKS AGAIN. WHEN WE TOOK IT IN TO HONDA SERVICE AND IT WAS NOT BLINKING AND THEY SAID IT HAD TO HAVE THE BLINKING GOING OFF TO KNOW THE PROBLEM AND TO BRING IT BACK. WE TOOK IT SOMEWHERE ELSE AND THEY SAID THE INJECTOR 2 WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375168November 18, 2020
STRUCTURE:BODY
ON NOVEMBER 15, 2020 I NOTICE 2 BUBBLE AND SEAL GAP ON DRIVER SIDE DOOR/WINDOW PANELS. VEHICLE WAS STATIONARY. NO SCRATCHES, PAINTED CRACKS OR APPEARANCE OF BREAKING OR WORN. BUBBLES ARE IN THE CENTER AND TOP EDGE OF DOOR BODY UNDERNEATH THE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375179November 18, 2020
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
AT APPROXIMATELY 59K +/- THE TRANSMISSION SYSTEM AND BLIND SPOT SYSTEM LIGHT ON MY 2017 HONDA RIDGELINE CAME ON AND WENT OFF WHEN THE CAR WAS PARKED. THIS PHENOMENON WAS REPEATED TWICE BEFORE THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE AT 61K +/-. THE COMPLAINT WAS NOTED, CHECKED, AND AFTER A $998.19 SERVICE BILL, NO PROBLEMS OR FAULTS COULD BE LOCATED. AT 62K +/- BOTH WARNING LIGHTS CAME ON AND THE RIDGELINE WAS RETURNED TO THE DEALER. AT THAT TIME I WAS INFORMED THE TRANSMISSION HAD FAILED AND HONDA REFUSED TO MAKE THE NECESSARY REPAIRS UNDER WARRANTY. THIS FLAW IS KNOWN TO HONDA AND HAS BEEN CORRECTED IN LATER MODELS. PROSPECTIVE BUYERS SHOULD BE WARNED ABOUT THE FAULT SO THIS MODEL RIDGELINE CAN BE AVOIDED. FINALLY, CONSUMERS SHOULD BE AWARE THAT HONDA REFUSES TO TAKE RESPONSIBILITY FOR DEFECTIVE PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374637November 14, 2020
ELECTRICAL SYSTEM
UPON STARTING VEHICLE THE FOLLOWING ERROR CODE APPEARS: 'KEYLESS START SYSTEM PROBLEM'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374112November 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WIRING HARNESS FOR THE REAR BACKUP CAMERA SPLIT/CUT FROM ROUTINE OPENING AND CLOSING OF THE TAILGATE. CAMERA TOTALLY USELESS, BLACK SCREEN. CAMERA WAS WORKING ONE MINUTE, PUT THE VEHICLE IN REVERSE AND STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373525November 6, 2020
ELECTRICAL SYSTEM
MY BACK-UP CAMERA SUDDENLY STOPPED WORKING. I DID AN INTERNET SEARCH TO SEE IF THERE WAS SOMETHING I COULD DO TO RESET THE CAMERA. MULTIPLE POSTS INDICATED THAT THE PROBLEM WAS WITH A PINCHED CABLE AT THE HINGE OF THE TAILGATE THAT SEVERS THE WIRES. I LOOKED WHERE THE PROBLEM WAS DESCRIBED AND FOUND THE CABLE PINCHED AND SEVERED. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE REP WAS NOT SURPRISED AND TOLD ME THAT ONCE IT WAS FIXED, I WOULD NEVER HAVE AN ISSUE WITH THE CABLE AGAIN. $870 DOLLARS LATER, I AM INCLINED TO BELIEVE THAT THE PROBLEM IS A DESIGN FLAW AND SHOULD BE RECALLED. THESE BACK-UP CAMERAS ARE SAFETY FEATURES THAT ARE NOW CONSIDERED STANDARD EQUIPMENT IN MOST NEW CARS. I CAN ATTEST TO THEIR EFFICACY, ESPECIALLY EXPERIENCING WHAT IT WAS LIKE TO DRIVE WITHOUT THE BACK-UP CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372604November 2, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA STOPPED WORKING DUE TO BROKEN WIRE WHERE IT GOES THROUGH THE TAILGATE. UNABLE TO USE BACKUP CAMERA NOW IT JUST SHOWS BLACK SCREEN. WIRES ARE EXPOSED NOW ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372509November 1, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360119September 20, 2020
ELECTRICAL SYSTEM
A KEYLESS START SYSTEM PROBLEM PERIODICALLY COMES ON MY DASH CONSOLE SCREEN AND MY WALK AWAY AUTO LOCK HAS STOPPED WORKING IN CONJUNCTION WITH THIS SYSTEM ERROR. I REPLACED THE FOB BATTERY, HAD THE SYSTEM RESET BY THE REPAIR SHOP AND IT FAILS TO FIX MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350026August 18, 2020
ELECTRICAL SYSTEM
WIRE HARNESS FOR BACKUP CAMERA HAS BROKEN AT THE SPOT WHERE IT GETS PINCHED DURING USE OF TAILGATE. BACKUP CAMERA IS NO LONGER FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349913August 17, 2020
ELECTRICAL SYSTEM, POWER TRAIN
CAR SURGES ON TAKE OFF AND AT HIGHWAY SPEEDS. START/STOP BUTTON GIVES READING CODE OF SMART ENTRY START PROBLEM. VEHICLE DOES THIS UPON STARTING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343439August 5, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE CHUGS AND HESITATES WHEN ACCELERATING ON THE HIGHWAY OR IN THE CITY. THE RPM TACHOMETER "BOUNCES" AS IT DOES SO. TOOK TO DEALERSHIP SEPTEMBER 26, 2019 THINKING IT WAS FUEL PUMP ISSUE (RECALL 19-013) AND THEY SAID THIS WAS NOT THE PROBLEM AND THE FUEL PUMP SYSTEM WAS FINE. PROBLEM IS STILL OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343441August 5, 2020
UNKNOWN OR OTHER
THE BACKUP CAMERA IS NOT WORKING. "BLINKED/FLASHED" A FEW TIMES WHILE BACKING OUT OF THE GARAGE AND THEN QUIT WORKING. MAJOR SAFETY CONCERN. I CALLED HONDA TO REPORT THIS IN FEBRUARY 2020, BUT THEY SAID THERE WERE NO OPEN RECALLS AND THERE WAS NOTHING THEY COULD DO; HOWEVER, IT APPEARS THERE ARE MANY OTHER HONDA OWNERS EXPERIENCING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341373July 24, 2020
ELECTRICAL SYSTEM
WIRING HARNESS TO BACK UP CAMERA HAS A KIK THAT RESULTS IN ABNORMAL WEAR AND FAILURE. BACK UP CAMERA NO LONGER WORKS. POOR ENGINEERING. OTHERS HAVE COMPLAINED ABOUT SAME PROBLEM BUT NO RESOLUTION FROM HONDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331726June 30, 2020
ELECTRICAL SYSTEM
AT 70,000 MILES THE VEHICLE BEGAN TO INTERMITTENTLY DISPLAY A 'KEYLESS START SYSTEM PROBLEM'. THE MESSAGE REMAINS ON THE INSTRUMENT PANEL FOR A DAY OR TWO, DISAPPEARS, THEN REAPPEARS. THE IGNITION SYSTEM AND LOCKS CONTINUE TO WORK NORMALLY. I FEEL THAT THIS CREATES SAFETY CONCERNS - AND FROM WHAT I HAVE READ, THIS PROBLEM IS WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329993June 22, 2020
UNKNOWN OR OTHER, VISIBILITY:REARVIEW MIRRORS/DEVICES, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
REARVIEW CAMERA DID NOT WORK. WIRING WAS BROKEN BETWEEN BODY AND TAILGATE WHERE IT FLEXES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324944May 18, 2020
FUEL/PROPULSION SYSTEM
VEHICLE DISPLACE EMISSIONS SYSTEM ISSUE LIGHT. TOOK VEHICLE TO DEALERSHIP SERVICE AND WAS TOLD THE ENTIRE FUEL TANK NEEDED TO BE REPLACED - ADVISED BY BOTH DEALERSHIP AND INSURANCE ADJUSTER THAT THIS HAS BECOME COMMON IN THE LAST THREE YEARS SINCE A CHANGE IN MANUFACTURING AND THE USE OF A DIFFERENT KIND OF PLASTIC IN THE TANK. THE SERVICE ASSOCIATE AT THE DEALER THEN SHOWED AN ENTIRE DUMPSTER FILLED WITH REPLACED FUEL TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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