Honda Pilot Complaints (2025)

216 consumer complaints on file.

#11669721June 27, 2025
POWER TRAIN
Purchased vehicle 06-25-2025 with 6 miles on the odometer. Now has 78 miles. Whenever applying slight throttle pressure the vehicle lurges back and forth. As you applying accelerator pedal pressure the vehicle hesitates and then lurges forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668703June 23, 2025
STEERING
While operating the vehicle under normal conditions, the electric power steering system failed completely. The steering wheel became entirely unresponsive, effectively locking in place. My wife was forced to exert extreme effort to maneuver the vehicle safely off the roadway into a nearby parking lot. This created a serious life safety incident for her and others. Upon failure, the dashboard displayed multiple system errors and safety warnings, including: Auto High-Beam Problem “Manual controls available. See your dealer.” Electric Power Steering System Problem “Steering assist not available. Do not drive.” Brake System Problem “Brake performance may be reduced. See your dealer.” Brake Hold System Problem “Apply brake when stopped. See your dealer.” Vehicle Stability Assist System Problem “Reduced traction and handling. See your dealer.” Hill Start Assist Problem “Vehicle may roll upon brake release. See your dealer.” Trailer Stability Assist System Problem “See your dealer.” Hill Descent Control System Problem “Apply brake when descending. See your dealer.” After turning the vehicle off and restarting it, the steering assist returned temporarily. After arriving to the scene of the incident, I proceeded to the nearest Honda dealership for immediate inspection. The inspection took place on 06/23/2025 and no assignable root cause was found. The dealership attempted to return the vehicle to me at that time, but I refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664190June 1, 2025
STEERING
While driving at low speeds after the vehicle has warmed up there are popping: clicking sounds while turning. Has the vehicle looked at by Honda and of course they didn’t hear anything. Other vehicles have needed the steering rack recalled and I need a recall to be issued for my car. Brand new car should be making noise and no car should be making noise while driving like this. Get it together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663923May 30, 2025
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663407May 28, 2025
FUEL SYSTEM, GASOLINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662969May 24, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Random misfires in engine cylinders, excessive jerking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662474May 21, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with speed control on the vehicle will show warning light in dash and say something is blocking front camera sensor. Causing mirrors to tint automatically xm radio to stop Bluetooth problems and no crude control. Nothing blocking camera have to stop and restart vehicle. Throttle problems intermittent not smooth. To much throttle causing it to shift hard at start downshifting is hard and can also do this in reverse. Have had this at a dealer once and bring back again. They adjusted the throttle body. Seemed to do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661260May 15, 2025
VISIBILITY/WIPER
The rear view mirror popped off the base. Result is driving without rear view mirror until repaired. This is a faulty design with the mirror hex base attached to the windshield and the mirror neck having a spring clip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660832May 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11660202May 10, 2025
STEERING
Steering will make creaking/knocking noise any time the temp warms to 70 or more or if temp is below, after about an hours drive. Hundreds of reports online about this exact issue with dozens of videos, all with the exact same issue. Yet Honda has done nothing to solve the problem or investigate the safety impacts of leaving this issue unchecked. Happens when turning the wheel whether in motion or parked. Doesn’t matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659579May 7, 2025
ENGINE, POWER TRAIN
The message "emission system problem, power may be reduced, see your dealer" indicates a potential issue with your vehicle's emission control system, which may also be causing a reduction in engine power. I was told by the Honda Service Center, that i shouldn't drive it until it is serviced because the car might stall or engine damage may occur. The car only has 86 miles, I have had it less than a week. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes. How was your safety or the safety of others put at risk? I was told the car might stall Has the problem been reproduced or confirmed by a dealer or independent service center? It has been reported Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? See attachment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659140May 6, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11657361April 28, 2025
SUSPENSION
I am experiencing a clicking and popping noise at low speeds and when turning or backing the vehicle. These sounds are getting louder and more frequent. I have checked on the Honda Forum and several owners have indicated a problem with the steering rack which they had replaced under warranty. Please look into this as there seems to be a large number of these issues occurring. As you well know steering safety is a major concern and cause for alarm. I have taken my vehicle in once and the service department could not duplicate the issue. It is occurring again and the earliest I can get in is May 12th. I have recorded the sound and it is definitely occurring. I have almost 15,000 miles on the vehicle and this started happening around 14,000 miles. Thank you in advance for your prompt attention to this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657113April 27, 2025
STEERING
I have clicking,ticking noise coming from the stering wheel area during low spedd turning. i notice the noise around the front lef and right wheel area when I pulling in or out of parking spot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655268April 17, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653304April 7, 2025
POWER TRAIN
The transmission stutters between shifts. When I apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. When I'm at minimal throttle (but I need to creep along) or when I come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. If there's a delay in acceleration, it can create a dangerous scenario where I can't "escape" out of a situation I need too. It's very unsettling. I also feel stuttery down shifts while I'm braking and coming to a stop. The car lurches forward as I'm braking when it tries to execute its downshifts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652970April 5, 2025
POWER TRAIN, ENGINE
When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652301April 2, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649838March 21, 2025
STEERING, SUSPENSION
Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649425March 20, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was travelling northbound in the right lane, of two lanes, on Hwy 55 in St. Louis Tuesday around 0715 when my Honda Pilot suddenly braked very hard; the Collision Mitigation Braking System (CMBS) had gone off without reason. I was in a construction zone and I was probably traveling about 50 miles per hour. There were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. I did not come to a complete stop, well I don't think I did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. I was in shock and confused unable to figure out happened. After a brief assessment of my surrounding I accelerated and continued on my way to work. If someone has been following me I have no doubt they would have collided with me, worse it could have been a tractor trailer! I got to work and was mentally shot for the rest of the day. The dealer was friendly, somewhat empathetic and I scheduled a maintenance check up. I have owned the car less than one month of this this report. I am already looking for a new vehicle and will NEVER own a Honda again. Driving this vehicle with that CMBS that can go off randomly, a/k/a "phantom brake" is nerve raking. I do my best to remember disable the system before driving. Sadly, a system I would ordinarily enjoy having. Also, I now fear following other Honda drivers because if their CMBS fail I might crash into them! The idea Honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! Frankly, their complacency is nothing short of apathy for human life. I am going to lose thousands of dollars getting out of this vehicle, which I find unacceptable and cruel. I am happy to testify to this account and am telling you this is nothing short of my sworn statement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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