Honda Pilot Complaints (2007)

211 consumer complaints on file.

#10368868November 29, 2010
VEHICLE SPEED CONTROL
I WAS STARTING TO PULL INTO THE GARAGE TO PICK UP MY MOTHER AND DAUGHTER WHEN THE ACCELERATOR STUCK AND KEPT INCREASING SPEED AND I WAS UNABLE TO GET IT TO SLOW DOWN OR STOP. THIS IS A DOUBLE CAR SIDE OF THE GARAGE AND MY DAUGHTERS CAR WAS ON THE RIGHT SIDE OF THE GARAGE SO PROCEEDING AT A SLOW CAUTIOUS SPEED IS NECESSARY. THE HONDA PILOT PROCEEDED TO SLAM INTO THE TWO REFRIGERATORS AND ONE FREEZER CAUSING EXTENSIVE DAMAGE TO THE VEHICLE, THE REFRIGERATORS AND FREEZER, THE HOUSE HAS STRUCTURAL DAMAGE, AND THE AIRBAG DEPLOYED CAUSING THE ME TO JAM MY TOE, FRACTURE MY WRIST IN TWO PLACES, AND SPRAIN MY BACK. I HAD PREVIOUSLY SCHEDULED AN APPOINTMENT FOR THE NEXT DAY TO HAVE THE OIL CHANGED WITH THE LOCAL HONDA DEALER. WHEN I CALLED TO CANCEL THE APPOINTMENT AND EXPLAINED WHAT HAPPEN THEY DIDN'T SEEM CONCERNED OR SURPRISED. I AM CONCERNED TO FIND ON THE ARFC WEBSITE THERE ARE THREE SIMILAR RELATED INCIDENTS. EVEN THOUGH THE BODY DAMAGE WILL BE REPAIRED, WILL THIS HAPPEN AGAIN?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10357472September 25, 2010
VEHICLE SPEED CONTROL
I WAS LEAVING A PARKING LOT IN MY 2007 HONDA PILOT AND HAD BACKED OUT OF MY PARKING SPOT. I WAS ABOUT TO TURN RIGHT ONTO A SIDE STREET AND WAS GOING TO MAKE A LEFT ON A MAJOR ROAD. THERE WAS A RED LIGHT AT THE INTERSECTION. AS I WAS PULLING OUT ONTO THE SIDE STREET, MY TIRE GOT STUCK ON THE CURB. I LIGHTLY PRESSED THE ACCELERATOR TO GET OVER THE HUMP AND THE CAR SUDDENLY ACCELERATED. AN EYE WITNESS SAID IT APPEARED THAT MY CAR ACCELERATED TO 30 OR 40 MPH IN JUST 2 OR 3 SECONDS. I IMMEDIATELY LIFTED MY FOOT OFF THE ACCELERATOR AND TRIED TO APPLY THE BRAKE. THE BRAKES DID NOT WORK. THE CAR CONTINUED ACCELERATING EVEN THOUGH MY FOOT WAS NOT ON THE PEDAL. THE ONLY CONTROL I HAD OVER THE CAR WAS THE STEERING WHEEL. I WAS HEADED STRAIGHT FOR A TELEPHONE POLE AND LIGHT FIXTURE ACROSS THE STREET OPPOSITE THE PARKING LOT. I BELIEVE I HIT THE TELEPHONE POLE AND LIGHT POLE SEVERAL TIMES AND THEN MY CAR SWUNG AROUND IN THE OPPOSITE DIRECTION I WAS ORIGINALLY HEADED. THE IMPACT RESTORED MY CAR BACK TO NORMAL OPERATION. THE BRAKES AND ACCELERATOR THEN RESUMED WORKING AGAIN. THE FRONT BUMPER WAS RIPPED OFF MY CAR, THE FRONT OF THE CAR WAS BASHED IN BY THE PASSENGER SIDE, THE WINDSHIELD HAD A CRACK, RIGHT FRONT PASSENGER DOOR WAS NO LONGER ALIGNED AND COULD ONLY OPEN A FEW INCHES, THE MUD FLAP FOR THE RIGHT FRONT TIRE WAS RIPPED OFF, THE RIGHT SIDEVIEW MIRROR WAS RIPPED OFF, BOTH DOORS ON THE PASSENGER SIDE WERE CRUSHED. THE DRIVER'S SIDE DOOR COULD NOT BE OPENED. THE AIRBAG DEPLOYED, SEATBELT LOCKED AND THE DRIVER'S SIDE WINDOW COMPLETELY SHATTERED ON IMPACT. THE EYE WITNESS WAS STOPPED AT THE INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN. HE SAID IT LOOKED LIKE A MANUFACTURING DEFECT AND WAS SHOCKED AT HOW QUICKLY THE CAR ACCELERATED. IT APPEARS THAT GOING OVER THE BUMP AND LIGHTLY APPLYING THE GAS PEDAL AFTERWARDS TRIGGERED SOMETHING IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10357493September 25, 2010
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE SEPARATED FROM 2007 HONDA PILOT. CAUSE WAS A FRAYED CABLE THAT HELD THE TIRE IN PLACE UNDER THE REAR OF THE VEHICLE. THE CABLE BROKE WHILE THE VEHICLE WAS IN MOTION, AND THE TIRE FELL OFF THE VEHICLE AND BOUNCED DOWN THE ROAD. FORTUNATELY IT DID NOT STRIKE CARS TO THE REAR. THERE WAS NO PREVIOUS INDICATION OF ANYTHING WRONG WITH THE SPARE TIME MOUNTING SYSTEM. PHOTOS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350279August 18, 2010
SERVICE BRAKES, HYDRAULIC
APPLIED BRAKES BUT THEY DID NOT WORK. COLLIDED WITH THE REAR OF A VEHICLE AHEAD OF ME CAUSING MUCH DAMAGE TO BOTH VEHICLES. ONE PERSON WAS TAKEN FROM SCENE BY AMBULANCE. MY VEHICLE IS PROBABLY NOT REPAIRABLE AND IS AVAILABLE FOR INSPECTION. OTHER OWNERS OF 2007 HONDA PILOTS HAVE HAD SAME EXPERIENCE OF BRAKES FAILING TO WORK. (ALL NUMBERS BELOW ARE APPROXIMATE AS THIS INTERNET REPORT DOES NOT ALLOW STATING RANGES FOR THE VEHICLE'S MILEAGE, SPEED, ETC.) *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10347516August 5, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY ABRUPTLY DEPRESSING THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE VEHICLE WOULD NOT BE FURTHER INSPECTED BECAUSE THE DIAGNOSTIC TEST DID NOT PRODUCE ANY FAILURE CODES. THE CONTACT STATED THE FAILURE HAD OCCURRED FOUR TIMES WITHIN SIX MONTHS. THE CONTACT STATED HIS FOOT WAS ON THE BRAKE PEDAL UPON EACH OCCURRENCE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336608June 16, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKE SYSTEM IN MY 2007 PILOT WITH 60,000 MILES FAILED WITH NO WARNING. WHEN I PRESS THE PEDAL TO MAKE A SUDDEN STOP THE CAR CONTINUES TO MOVE FORWARD. IT TAKES THE PRESSURE OF BOTH FEET ON THE PEDAL TO MAKE THE CAR STOP. AIR IS BEING COLLECTED IN THE LINES AND HAS TO BLED ALMOST DAILY. HONDA DIAGNOSED THE PROBLEM BEING A FAULTY BRAKE BOOSTER. AT NO TIME WAS THERE AN INDICATION THE BRAKES WERE FAILING. HONDA CLAIMS THIS IS A RARE ISSUE AND WILL NOT COVER THIS SAFETY ISSUE UNDER WARRANTY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326547April 20, 2010
SERVICE BRAKES, HYDRAULIC
INCONSISTENT BRAKE PEDAL ON 2007 HONDA PILOT. AMOUNT PF PRESSURE APPLIED TO THE BRAKE PEDAL TO STOP THE TRUCK VARIES AT ALMOST EVERY INSTANCE. AT TIMES, THE PEDAL IS SPONGY AND GOES TO THE FLOOR. OTHER TIMES IT BARELY MOVES AT ALL AND THE TRUCK STOPS. THIS HAS BEEN GOING ON FOR QUITE A WHILE NOW. I HAD THE FRONT BRAKES REPLACED IN NOVEMBER 2009. WHEN I HAD THE VEHICLE INSPECTED 1/2010 I HAD THE MECHANIC CHECK THE FRONT BRAKES BUT HE SAID THEY WERE NEW AND THERE WAS NO PROBLEM. I WAS GREATLY SURPRISED TO HEAR ABOUT THE RECALL OF THE 2007 ODYSSEY AND RIDGELINE AND CANNOT BELIEVE THE PILOT WAS NOT INCLUDED. MY DAUGHTER FREQUENTLY DRIVES MY PILOT AND HAS ALSO NOTICED THE SAME PROBLEM. THIS VEHICLE SHOULD BE INCLUDED IN THE ODYSSEY AND RIDGELINE RECALL. I BELIEVE THE BASIC MECHANICS ARE THE SAME SO HOW CAN A PROBLEM THAT OCCURS ON TWO TRUCK BASED VEHICLES NOT APPLY TO A THIRD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325632April 14, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SINCE ORIGINALLY GETTING OUR 2007 HONDA PILOT WE HAVE HAD REPEATED ISSUES WITH THE TIRE PRESSURE MONITORING SYSTEM. I BELIEVE 6 SENSORS HAVE BEEN REPLACED. I CURRENTLY HAVE THIS ISSUE AGAIN AND THE DEALER HAS SAID THAT THEY HAVE NO FIX FOR THE PROBLEM AND THE CAR IS OUT OF WARRANTY BECAUSE IT NOW HAS 52,000 MILES ON IT. THIS IS A HUGE SAFETY ISSUE AS IT IS ON ALL THE TIME AND I NEVER KNOW IF I TRULY HAVE A PROBLEM. I DRIVE ON THE HIGHWAY FOR WORK AND AM TRAVELING AT HIGHER RATES OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324452April 8, 2010
SERVICE BRAKES, HYDRAULIC
I FELT VIOLENT SHAKING WHEN APPLYING THE BRAKES. I TOOK THE CAR TO THE DEALER SERVICE SHOP AND WAS TOLD THAT THE ROTORS WERE WORN. THEY WOULD HAVE TO BE RESURFACED AND NEW BRAKE PADS APPLIED. THIS HAS HAPPENED 3 TIMES WITHIN 18 MONTHS. THE FIRST TIME IT OCCURRED, THE CAR WAS UNDER WARRANTY. THE SECOND TIME IT HAPPENED, THE CAR HAD BEEN DRIVEN 15,000 MILES SINCE IT HAD BEEN REPAIRED WHEN THE ISSUE STARTED HAPPENING AGAIN AND THE CAR WAS NOT UNDER WARRANTY ANY LONGER. IT HAS BEEN APPROXIMATELY 4 TO 5 MONTHS SINCE THE PROBLEM WAS REPAIRED THE SECOND TIME WHEN IT STARTED HAPPENING AGAIN. HONDA SERVICE MANAGER STATED THAT THIS WAS A FREQUENT PROBLEM WITH THE 2007 HONDA PILOT. SERVICE MANAGER TOLD ME THAT THEY NEVER HAD A PROBLEM WITH THE ROTORS WARPING UNTIL HONDA CHANGED ITS DESIGN FOR THE ROTORS FOR THE 2007 PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321660March 23, 2010
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR
CAR ACCELERATED AND BRAKES FAILED COMPLETELY. THIS WAS A FATALITY ACCIDENT. WHEN APPROACHING A RED LIGHT THE CAR DID NOT SLOW DOWN AT ALL. THIS ACCIDENT OCCURED IN THE MIDDLE OF A CLEAR DAY. REPORTS SHOWED THE DRIVER HAD NO ALCOHOL OR DRUGS IN THEIR SYSTEM. I HAVE THE BLACK BOX DATA THAT WAS RECOVERED FROM THE SCENE AND CAN FORWARD IT TO YOU AS AN ATTACHMENT.
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
1
#10320309March 16, 2010
SERVICE BRAKES, AIR
I GOT 2007 HONDA PILOT. I READ ABOUT THE HONDA ELEMENTS AND ODDYSEYS RECALL REGARDING WITH THE BRAKES. I BELIEVE THAT HONDA PILOT 2007 SHOULD ALSO BE INCLUDED WITH THE SAME ISSUE WHY? EVERYTIME WHEN I EXPERIENCED SUDDEN BRAKE I HAVE TO STEP ON THE BRAKE REAL DEEP TO STOP. AND SOMETIMES I HAVE TO DO DOUBLE PUMP ( DOUBLE BRAKE FOR BETTER BRAKE). I HOPE FOR YOUR IMMEDIATE ACTION , NOBODY WANTS TO EXPERIENCE THE SAME THING HAPPENED IN SOME TOYOTA'S DEFECT INCIDENT??? NOT YET, NOT YET, NOT YET BUT WHY YOU HAVE TO WAIT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313712February 24, 2010
TIRES
I HAVE A 2007 HONDA PILOT EX. THERE WERE A COUPLE OF INCIDENTS THAT THE BRAKE/ OEM TIRES (GOODYEAR MADE INTEGRITY) ARE NOT RESPONSIVE WELL DURING SUDDEN BRAKING ON DRY ROAD. THE TIRES WAS NOT ABLE STOP THE CAR FROM SLIPPING AND CAUSE THE ABS BRAKE TO BE ACTIVE. I CONTACT HONDA DEALER A COUPLE TIMES AND WERE TOLD THAT THE CONDITION WAS NORMAL FOR THIS CAR, NO PROBLEM FOUND. I THEN REPLACED ALL TIRES TO MICHELIN. NOW THE CAR BRAKING IS MUCH MORE RESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308241February 10, 2010
POWER TRAIN
THIS IS REGARDING MY HONDA PILOT LX 4WD 2007 MODEL. 5 OUT OF 10 TIMES WHEN I PUT MY CAR IN REVERSE IT WILL MOVE FORWARD BY A FEW FEET, I HAVE TO THEN BREAK AND AFTER THIS THE CAR WILL REVERSE PROPERLY. THIS HAPPENS EVEN IF I AM TRYING TO REVERSE ON A DOWNWARD SLOPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277234July 17, 2009
TIRES
EVER SINCE I BOUGHT THE CAR ON 5/25/2007 THE TIRES ALWAYS SLIP IN WET WEATHER. NO MATTER HOW SLOW YOU STOP OR HOW SLOW YOU START OUT FROM A STOP THEY SLIP 90 PERCENT OF THE TIME. THERE HAS BEEN LOTS OF COMPLAINTS ABOUT THE "GOODYEAR INTEGRITY" TIRES THAT HONDA PUTS ON THE PILOT'S. ALL THE COMPLAINTS ARE ABOUT IT SLIPPING IN WET WEATHER AND HOW UNSAFE IT IS. THE COMPLAINTS CAN BE FOUND AT WWW.HONDAPILOT.ORG. THE TIRES ARE SUPPOSEDLY CAR TIRES AND NOT SUV TIRES AND THE WEIGHT OF THE PILOT IS TOO MUCH FOR THE TRACTION OF THE TIRES IN WET WEATHER WHICH POSSES A SAFETY HAZARD WHEN STOPPING ESPECIALLY IF YOU HAVE TO STOP FAST. I MADE COMPLAINTS TO THE DEALER AND THEY WILL NOT REPLACE TIRES, I PURCHASE A VEHICLE FROM HONDA NOT FROM ANYONE ELSE BECAUSE OF THERE REPUTATION OF A GREAT VEHICLE AND I CURRENTLY FEEL UNSAFE WITH THIS VEHICLE OR I KNOW THIS IS A POSSIBLE CLASS ACTION LAWSUIT WAITING TO HAPPEN OR I WANT IS MY TIRES REPLACED TO A SAFE TIRE. I SHOULD NOT HAVE TO PAY FOR NEW TIRES, HONDA PLACED UNSAFE TIRES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266256April 21, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING FAST OR LOW SPEEDS, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AT LEAST FOUR TIMES, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE DEALER INFORMED HIM TO CONTINUE DRIVING THE VEHICLE BECAUSE THE BRAKES WERE WORKING NORMALLY. THE HONDA MANUFACTURER WOULD NOT ASSIST AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 29,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264608April 2, 2009
EQUIPMENT, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
CONSUMER HAS A PROBLEM WITH THE HONDA MUSIC LINK. *NJ ***NAR*** A HONDA REP SAID THE MUSIC LINK SYSTEM COULD SEARCH AND PLAY MUSIC FROM AN I-POD . THE HONDA SERVICE DEPARTMENT STATED IT WOULD NOT WORK AS IT WAS ADVERTISED . THE CONSUMER STATED KNOW ONE TOLD HIM THE PARTICULAR MUSIC LINK SYSTEM HE WANTED WAS BEING DISCONTINUED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE NAVIGATION SYSTEM FIXED WHICH HAD BEEN FAULTY FOR 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263783March 31, 2009
VISIBILITY
NO CRASH, HOWEVER I QUESTION THE STRENGTH OF THE GLASS USED IN WINDSHIELDS ON 2007 HONDA PILOTS. I HAVE REPLACED MY THIRD WINDSHIELD IN 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262582March 20, 2009
SEATS
NYLON SIDE PANEL OF THE BACK PORTION OF THE DRIVER SEAT HAS A ROW OF EMPTY STITCH HOLES JUST UNDER THE PLEAT WHERE THE SIDE AND THE LEATHER SEAT PANELS ARE STITCHED. THE HOLES STARTED TO EXPAND AND BECOME LARGER EVENTUALLY CAUSING A TEAR. OTHER HOLES ARE JUST BEGINNING THE PROCESS AND ARE STARTING TO EXPAND. WENT TO MY DEALER AND SERVICE MANAGER TOLD ME IT IS HAPPENING BECAUSE OF GETTING IN AND OUT OF THE CAR. UNSATISFIED, HE TOLD ME HE WOULD HAVE REGIONAL INSPECTOR LOOK AT IT. SHE SAID SHE COULD NOT MAKE A DETERMINATION AND WOULD SEND PICTURE TO A HONDA ENGINEER. SERVICE MANAGER TOOK PICTURE WITH HIS CELL PHONE. THREE WEEKS LATER AFTER CHECKING BACK WITH THEM I'M TOLD IT'S NOT UNDER WARRANTY AND THEY WON'T FIX IT WITH GOODWILL. HONDA ADVERTISES 3 YR, 36000 MILE BUMPER TO BUMPER BUT FOR SOME REASON, THIS IS NOT COVERED. NO EXPLANATION WAS GIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261570March 11, 2009
TIRES, STEERING
2007 HONDA PILOT VIBRATION AT SPEEDS 65 AND HIGHER. BOUGHT NEW TIRES, HAD THEM BALANCED THREE TIMES BY 2 DIFFERENT TIRE COMPANIES. DEALER (FRANK ANCONA HONDA-OLATHE, KS)SAID THEY HAVE NEVER HEARD OF THIS BEFORE ON THE PILOTS. THEY SAID THAT THE TIRES WERE THE PROBLEM. THERE ARE THOUSANDS OF PEOPLE THAT HAVE WRITTEN ON INTERNET THREADS AND BLOGS ABOUT THIS SAME PROBLEM. HONDA BASICALLY SAID I'LL HAVE TO LIVE WITH THE VIBRATION & TOLD ME IT WAS A WASTE OF TIME FOR ME TO BRING IT BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257446February 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE BEGAN TO REV HIGHLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY, THE TRANSMISSION FAILED TO RESPOND. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE FACTORY CLIP ATTACHED TO THE CLAMP OF THE TRANSMISSION LINE. THERE WAS EXCESSIVE FLUID LEAKING FROM THE TRANSMISSION. THE CLIP SHOULD HAVE BEEN REMOVED BY THE MANUFACTURER AT THE TIME OF THE VEHICLE'S PRODUCTION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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