Honda Pilot Complaints (2022)

172 consumer complaints on file.

#11570048February 5, 2024
ELECTRICAL SYSTEM
I have a 2022 Honda Pilot Sport that has recently been fixed from a recall. I have supporting documentation regarding the fixes that I will attach here. I use this car for Turo so it is currently unlisted but if I get this cleared then my vehicle will be relisted again. The VIN and date is all included in the PDF files attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568168January 27, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My brakes don’t working properly I feel a vibration when I brake and I have been close to colliding with vehicles and the emergency brake does not respond
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556771November 25, 2023
ELECTRICAL SYSTEM
Vehicle was slowing down for a stoplight on freeway frontage road and the vehicle died. It would not try to start or allow the vehicle be put into neutral. Dealer replaced battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556708November 24, 2023
TIRES
CONTINENTAL CROSS CONTACT LX SPORT 245/50 R 20 102H M.S. RADIAL TUBELESS Vehicle was parked after a ride on Thu 11/23 with no problems. Vehicle was parked in a apartment lot with no issues previous night. Next day morning on 11/24, Rear Passenger tire is deflated fully with no air. Upon checking there are 2 cracks observed on the sidewall of the tire with no air left. There was no accident or any sidewall curb hit at all. Tires are faulty and the same issues have been observed with previous recalls with the same brand and model/size [XXX]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547584October 1, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Used tje remote to open the rear power lift gate and the rear window shattered. There was no damage to the window or any other issues prior to it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545521September 19, 2023
SERVICE BRAKES
The brake pedal is unusually soft/spongey. Brakes does not engage until pedal travels further impairing vehicle's ability to make a prompt emergent stop and increasing the risk of a crash or injury. The dealer could not verify or confirm the problem on two occasions. However, the dealer never inspected the brake master cylinder connection to the brake booster assembly; the vehicle was not determined a subject of the NHTSA Safety Recall 23E-040 or/and NHTSA Safety Recall 23V-458. The problem first appeared on 02/03/2023 and was reported to the dealer on 02/04/2023 before the issuance of these two safety recalls mentioned above. No warning lamps, messages or other symptoms of the problem prior to the failure other than the aforementioned unusual brake pedal softness. The subject vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544136September 12, 2023
BACK OVER PREVENTION
The contact owns a 2022 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the dealer was unable to set a recall appointment until the end of the month. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was recently in reverse (R) backing up an alley at 3 MPH when the rear view camera failed. The contact crashed into a concrete bollard and dented the rear left fender behind the rear left wheel well. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535630July 31, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On hilly/curving section of interstate highway in West Virginia (specifically I-68 east of Morgantown), the adaptive cruise control, on multiple occasions, failed to recognize vehicles ahead and slow my vehicle to match with adaptive cruise control active. Cruise control also had difficulty controlling speed on downhill sections, at times allowing the vehicle to exceed the set speed by as many as 8 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535628July 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle repeatedly has applied emergency braking in situations where it should not have been applied. Generally, the problem is most likely to occur on two-lane roads with oncoming traffic and a bend to the right as viewed as I am driving. This has also occurred, to a lesser extent, on the highway when a car immediately in front slows and changes lanes to the right (as would be done to exit the highway). In this case, it seems like the system is too slow to recognize that the vehicle has changed lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532626July 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I brought my Honda Pilot 2022 AWD on September 2022 with Captial Expressway Honda, San Jose. Since then, my Honda Pilot went dead twice in less than a year. The first time was in December 2022; I had Geico jump my battery. The second time was in June 2023; my Honda Pilot went completely dead with all the error codes. The incident started on June 25, 2023; I was on vacation for 3 weeks and returned with a dead car. The lack of customer service and the unprofessional Yvonne Liao at Capital Honda blamed me for not driving enough. She stated that the Honda Pilot must drive more because the computerized system drains the battery. Instead of admitting manufacture defect and recall, Yvonne blamed the customer for not driving enough and started arguing with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529014June 26, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the past year and a half, I have had issues with the forward collision warning and emergency braking systems. I get false warnings to "Brake" when there are no other cars around. I have also had the car brake for no reason - one time, we were on the interstate, the emergency braking system engaged and it pulled us to the side of the road. I have taken the vehicle to the dealership numerous times and they cannot get it to reproduce. It happens sporadically and there isn't anything I can do to reproduce the issue either. I fear this will happen when a car is too close, or, living in Wisconsin, that the brakes will engage when driving on snow and/or ice. It has happened at 10 mph up to 75 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527481June 17, 2023
ELECTRICAL SYSTEM
Driving on the highway and my dash and infotainment screen went black for about 15 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520865May 7, 2023
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520388May 4, 2023
POWER TRAIN
Since we purchased our 2022 Honda Pilot three months ago, two VERY important things have happened to me and I am still wondering WHY the Honda engineers did not catch these things. Or if they did, why did they allow it to make it to production??? I cannot say if the NHTSA would consider this a malfunction but it should definitely be considered a dangerous function especially to an unaware driver. Our vehicle is available for inspection if you want me to show you what I mean. I am taking this vehicle to the dealer this Saturday to be inspected for these reasons. Problem #1: If you need to do a 3-point turn in the middle of the road above a certain speed and you need to do it fast, forget about it. There seems to be about a 3 to 4 second lag between the time you make the first turn, push the reverse button, and hit the gas to make the Pilot go in to reverse. The same for when you switch to drive to go forward. When there is oncoming traffic, this is some scary shit! Here you are, in the middle of the road trying to go back and the darned vehicle is just sitting there not moving for 3-4 seconds. To make it even scarier, you get to repeat the process over again when trying to go forward all the while cars are coming in your direction. I am like "What the hell is this?" Problem #2: Some rocket scientist decided it was a good idea to put the transmission speed changer (D2, D3) on a piece of plastic that is located just behind the left side of the steering wheel. Great idea! At least until you accidentally grab it while driving down the road at 70 or 80 miles per hour and the transmission decides to go into that gear and make all sorts of terrible noises. This not only scared the shit out of me but also my wife and kids. For an inexperienced driver, I suspect this could cause the driver to do something erratic and in turn cause an accident. So while driving at 70 down the highway, the only way I could figure how to keep from burning up the transmission and get it back i
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515819April 6, 2023
UNKNOWN OR OTHER
Driving down the highway with the sunroof cracked open and there was a loud noise and quickly had to close the sunroof and the slider because the sunroom shattered. No one saw any debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514126March 28, 2023
UNKNOWN OR OTHER
Glass moonroof spontaneously shattered. While driving there was a loud explosion noise as if something was dropped from above and hit the roof. We saw nothing that might have come from traffic in front of us and there was no damage to the metal roof. Traffic was thick and we may have only been moving at 30 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509915March 2, 2023
UNKNOWN OR OTHER
My car turned off and all dashboard lights were on, an warning message pop up on the display “Auto Engine Idle Stop”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505844February 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Honda Pilot. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the emissions warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire fuel system needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred, and the emissions warning light illuminated again. The manufacturer had been informed of the failure. The failure mileage was 5,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500508January 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has used Automatic braking 3 times for no reason. No one is front of us. It also used automatic braking and then made the car die? Or lose all power and there was no object in front of us, in the middle of the road. We were almost rear ended and the vehicle would not let us move. It was horrible.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11499702January 1, 2023
UNKNOWN OR OTHER
I bought new car in mid January 2022 and on 1st January 2023 my car was Shuts Down middle of the road While Driving. It is nightmare. No warning or hazard lights working. Call 911 for police for further assistance. I am living in Maryland and issue happened in new Jersey. It's national holiday and all facilities and accommodations are closed and I stuck with my family. I am attaching police reports for reference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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