Honda Pilot Complaints (2015)

109 consumer complaints on file.

#10734240July 15, 2015
UNKNOWN OR OTHER
I HAVE SEVERAL ISSUES WITH THE 2015 HONDA PILOT THAT I PURCHASED IN JANUARY 2015. THE MOST RECENT ONE HAPPENED TODAY JULY 15, 2015. (FOR SOME REASON I COULD NOT POPULATE THE DATE FIELD ON THE FORM.) AS I WAS DRIVING, THE CAR LOST ALL POWER. EVEN THE STEERING WOULD NOT RESPOND, ALTHOUGH I WAS ABLE TO PULL OVER WITH GREAT DIFFICULTY BEFORE IT COMPLETELY STOPPED. I RESTARTED THE CAR AND WAS ABLE TO DRIVE THE BLOCK TO HOME. I CONTACTED THE DEALER AND WAS TOLD THERE WERE NO APPOINTMENTS UNTIL FRIDAY BUT TO TAKE IT IN UNDER THE EXPRESS SERVICE, WHICH I PLAN TO DO THIS AFTERNOON. I DID SEARCH THE INTERNET TO SEE IF OTHER HONDA PILOT OWNERS HAVE HAD A SIMILAR PROBLEM AND FOUND THAT INDEED IT HAS BEEN A PROBLEM FOR OTHER HONDA PILOT OWNERS. ADDITIONALLY, ON TWO DIFFERENT TIRES, I HAD TO HAVE REPAIRS DUE TO NAILS IN THE TIRE CAUSING SLOW LEAKS. I PREVIOUSLY OWNED A 2013 HONDA PILOT, SAME MODEL (TOURING) AND HAD THE SAME TIRE PROBLEMS. THIS IS THE CAR I USE FOR BUSINESS SO I WILL PUT MY BUSINESS ADDRESS BELOW. I AM USING MY PERSONAL EMAIL ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732161July 6, 2015
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2015 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT WAS DISCOVERED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT RETRIEVED THE JACK THAT CAME WITH THE VEHICLE AND ATTEMPTED TO LIFT THE VEHICLE. THE JACK WAS ELEVATED TO ITS MAXIMUM HEIGHT AND THERE WAS NOT ENOUGH CLEARANCE TO REMOVE THE TIRE. AS A RESULT, THE CONTACT RESORTED TO USING WOODEN BLOCKS TO ELEVATE THE VEHICLE HIGH ENOUGH TO REMOVE THE TIRE. THE JACK SEIZED AND ANOTHER JACK HAD TO BE USED IN ORDER TO REMOVE THE ORIGINAL JACK. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712843April 25, 2015
SERVICE BRAKES
BOUGHT NEW HONDA PILOT 2015. BRAKES ARE NOT SAFE. BRAKING WHILE TURNING TO DRIVER SIDE MAKE SOUND AND CAR WON'T STOPPING . IT HAPPENED TO ME IN PARKING LOT AS WELL AS WHILE DRIVING ON FREEWAY EXIT. I DROVE MANY DIFFERENT CARS DURING PAST 15 YEARS BUT THIS IS THE ONE CAR WHERE I FEEL SO UNSAFE & UNRELABLE WHILE DRIVING. TALKED TO TECHNICAL PEOPLE AT HONDA SERVICE STATION. DID A RIDE WITH THEM AND ABLE TO REPLICATE SAME ISSUE. AS PER HONDA SERVICE STATION ITS ABS SYSTEM MAKE THAT SOUND AND PREVENT PILOT TO STOP. THEY SAID THAT THE HONDA PILOT IS HEAVY CAR, SO THATS WHY IT MAKE THAT MUCH SOUND AND WONT STOP EASY. THIS IS NOT A SAFETY MEASURE. THEY DON'T HAVE ANY RESOLUTION FOR THIS ISSUE. I SPEND A BIG AMOUNT OF MONEY FOR ME AND MY FAMILY SAFETY AND THIS SEEMS LIKE MUCH WORSE THEN ANY OLD CARS. I DON'T KNOW WHO DO I COMPLAINT AND GET MY MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702326March 28, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
I PURCHASED A NEW TOP OF THE LINE HONDA PILOT EX-L BACK IN 2005. MY WIFE DROVE IT FOR NINE YEARS AND TOOK IMPECCABLE CARE OF IT. I STARTED DRIVING IT A YEAR AGO WHEN WE LEASED A 2013 CR-V FOR HER. A COUPLE OF WEEKS AGO, I WAS MAKING THE THREE MILE JOURNEY TO WORK WHEN I NOTICED THAT MY HEAT WAS NO LONGER WORKING. AFTER WORK, THE CAR HAD SOME TRANSMISSION SLIP WHEN LEAVING THE PARKING LOT. I STOPPED HOME BRIEFLY TO MAKE ARRANGEMENTS TO TAKE IT TO THE LOCAL HONDA DEALER. WE ALWAYS HAD IT SERVICED THERE ( MOSTLY OIL CHANGES, A SET OF BRAKE PADS, ETC. AS IT ONLY HAD 84,000 MI. ON IT). ON THE WAY TO THE DEALER, WHO WAS FIVE MILES AWAY, THE TRANSMISSION WAS SLIPPING MORE AND MORE. THEN, THE VEHICLE STARTED TO MASSIVELY OVERHEAT. I'M GLAD I WAS NOT ON A BUSY HIGHWAY OR IN HEAVY TRAFFIC. LONG STORY SHORT, AFTER THE TECHNICIAN EVALUATED IT, I HAD A CATASTROPHIC FAILURE DUE TO THE TRANSMISSION FLUID MIXING WITH THE ANTIFREEZE. I NEEDED A HEAD GASKET FOR THE MOTOR DUE TO THE HEAT, A NEW RADIATOR THAT HAD AN INTERNAL DESIGN FAILURE, AND THE TRANSMISSION NEEDED TO BE REPLACED AS WELL. A VEHICLE DOES NOT REQUIRE A MIXTURE OF ANTIFREEZE AND TRANSMISSION FLUID ANYWHERE, NOR AT ANY TIME IN THE HISTORY OF AUTOMOBILES. THE REPAIR WOULD HAVE COST NEARLY WHAT THE VALUE OF THE CAR WAS. I CALLED HONDA MOTOR CORP. AND WAS OFFERED NO HELP. THE VALUE OF THE CAR WAS ROUGHLY 10,000.00. I CHOSE NOT TO PROCEED WITH THE REPAIR, AS I FELT IT WOULD HAVE BEEN A FOOLISH DECISION. AFTER MY FAMILY HAS OWNED A HALF-DOZEN HONDA VEHICLES, WE WILL NEVER BUY ANOTHER ONE. I FEEL THAT HONDA OWES ME THE VALUE OF THE CAR DUE TO THEIR OVERLY ENGINEERED RADIATOR. WE SUGGESTED THAT THEY PUT THE VALUE OF THE PILOT AGAINST THE LEASE BALANCE ON THE CRV, THEY DENIED THAT SUGGESTION. THE MOMENT THE HEAT WENT OUT, I HAD NO IDEA THAT MY CAR WAS ALREADY A TOTAL LOSS. CAN YOU SAY RECALL?????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701377March 24, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
WHILE DRIVING ON THE BELTWAY ON A LIGHT RAINY DAY, I DROVE THROUGH A COUPLE OF INCHES OF SHEETED WATER, ON THE ROAD WAY. THE WATER WAS PUSHED UP OVER THE TOP OF THE VEHICLE IN A SOLID SHEET, THAT WAS HEAVY ENOUGH TO COMPLETELY OBSCURE VISION FOR AT LEAST 3 SECONDS. THIS HAPPENED ONCE WHILE ACCELERATING ONTO THIS TOLL ROAD AND AGAIN A MILE OR SO FURTHER DOWN THE ROAD WHEN I WAS TRAVELING AT FREEWAY SPEED. VISIBILITY WAS COMPLETELY LOST WHILE TRAVELING IN A VERY LIGHT RAIN IN NON FLOOD CONDITIONS AT ENTRY RAMP SPEEDS AND THEN AGAIN WHEN WE WERE CRUISING AT ABOUT 65 MPH, DOWN THE TOLL ROAD. THE RAIN WAS SO LIGHT THAT THE WIPERS WERE ON DELAY AND DID NOT ACTIVATE DURING THE INCIDENT. THIS IS OBVIOUSLY A VERY SERIOUS DESIGN FLAW FOR THIS VEHICLE. I'VE NOTICED IN THE ADS FOR THE 2016 MODEL, THAT THE CONFIGURATION WAS CHANGED. I'VE ALSO SEEN THE NOTICE IN THE PAPER THAT HONDA RECEIVED A 70 MILLION DOLLAR FINE FOR LYING ABOUT HOW MANY PEOPLE THAT HAVE BEEN INJURED AND KILLED IN THEIR VEHICLES. I'M POSITIVE THIS IS ONE OF THE REASONS WHY. THE BRAKES DON'T SEEM TO BE VERY RELIABLE, EITHER, GETTING FIRMER IN COOLER WEATHER AND GRABBING AND GETTING MUSHY AROUND 70 DEGREES. THEY ALSO PUMP UP WHEN BACKING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689551February 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MASTER BRAKE CYLINDER WAS FAULTY. THE MASTER BRAKE CYLINDER WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678203January 22, 2015
VISIBILITY/WIPER
REAR WINDOW WIPER BLADE BECAME DISENGAGED FROM WIPER ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671577January 10, 2015
SERVICE BRAKES
WHEN FIRST APPLY THE BRAKES THE PEDAL IS SPONGIE IF YOU PUMP ONCE THE PEDAL BECOMES FIRM LIKE IT SHOULD BE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664012December 12, 2014
SERVICE BRAKES
VEHICLE WAS PUT IN PARK, PASSENGERS GOT OFF, DRIVER TRIED TO OPEN TRUNK USING SIDE TRUNK BUTTON BUT IT DID NOT OPEN. DRIVER WENT TO TRUNK TO OPEN IT MANUALLY BUT IT STILL FAILED TO OPEN. DRIVER WENT IN FRONT TO TRY OPENING THE TRUNK AGAIN AND THAT'S WHEN THE CAR STARTED ROLLING BACK. GEAR WAS STILL IN PARK BUT IT ROLLED BACK. DRIVER TRIED TO MANAGE IT SINCE A BABY WAS IN THE CAR. CAR CRASHED AFTER ROLLING 500 FEET WITH A POLE. DRIVER WHILE TRYING TO MANAGE THE CAR FROM OUTSIDE, SUSTAINED A FRACTURE TO HER TIBIA. NO ONE ELSE WAS INJURED BUT HER. SO IN SPITE OF PUTTING THE CAR IN PARK, THE CAR ROLLED BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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