Honda Pilot Complaints (2010)

111 consumer complaints on file.

#10440791December 21, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
2010 HONDA PILOT. CONSUMER STATES DURING A ROUTINE CLEANING, THE LIFT UP GLASS HATCH DETACHED FROM THE GAS-PRESSURIZED STRUTS, SWINGING IN A CLOCK WISE MOTION ULTIMATELY HITTING THE REAR BUMPER, FALLING TO THE GARAGE FLOOR AND BREAKING *TGW THE INTERNAL HATCH CASTING, EXTERIOR HATCH AND BUMPER WERE ALSO DAMAGED. THE CONSUMER SUSTAINED SEVERAL BRUISES AND CUTS DURING THE EVENT WITH SOME SCARING REMAINING ON HIS ARM. *JB UPDATED 03/14/12. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10436814November 22, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY CHILD'S RADIAN 80SL SUPER-LATCH COMES LOOSE EVEN ON SHORT CAR RIDES. ONCE THE BELT IS TIGHTENED DOWN IT COMES LOOSE WITH NORMAL DRIVING. THE CAR SEAT IS INSTALLED CORRECTLY AND IS INSTALLED TIGHTLY. ALSO, I CAN PUT PRESSURE ON THE TILT-LOCK MECHANISM WITH ONE FINGER AND IT COMES COMPLETELY LOOSE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=PILOT, MODEL=HONDA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413828July 20, 2011
SUSPENSION:FRONT:WHEEL BEARING
OUR 2010 HONDA PILOT HAS HAD TO HAVE THE FRONT PASSENGER SIDE WHEEL BEARING REPLACED AT ONLY 15746 MILES. HAD WE NOT TAKEN IT TO THE DEALER IN A TIMELY MANNER WHEN WE NOTICED THE PROBLEM. WE MAY HAVE BEEN INVOLVED IN A CRASH. THE WHEEL BEARING KEEPS THE WHEEL TURNING AND HAD IT "BURNT UP" AS WE WERE TOLD, THE WHEEL WOULD HAVE LOCKED UP ON US. WE FEEL THAT NO VEHICLE WITH ONLY 15K MILES ON IT SHOULD BE REPLACING A WHEEL BEARING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400848May 14, 2011
ELECTRICAL SYSTEM
I HAVE HAD MULTIPLE PROBLEMS WITH THE VEHICLE CRANKING / STARTING. IT IS AN INTERMITTENT PROBLEM, BUT IS VERY FRUSTRATING AND I AM CONCERNED THAT IT COULD LEAD TO LARGER PROBLEMS. THE VEHICLE IS 1 YEAR OLD WITH 11,000 MILES ON IT AND SHOULD NOT BE HAVING THESE PROBLEMS. MY WIFE AND I HAVE BEEN EXPERIENCING THE STARTING PROBLEMS SINCE THE 1ST MONTH OF OWNERSHIP (NEW). IT HAS BEEN IN FOR SERVICE 4 TIMES (3 TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER DEALERSHIP). ONE DEALER HAS UPDATED THE SOFTWARE AND MADE ANOTHER TIMING UPDATE, BUT NEITHER DEALER HAS BEEN ABLE TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343457July 15, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE REARVIEW MIRROR SHATTERED. THE CONTACT STATED THAT HE BELIEVES SOMETHING MAY HAVE HIT THE PLASTIC STRUCTURE WHICH HOLDS THE MIRROR BUT COULD NOT CONFIRM IF THAT WAS THE CASE. THE CONTACT ALSO STATED THAT THE MIRROR DISLODGED FROM THE PLASTIC HOUSING AND LAUNCHED APPROXIMATELY 10 YARDS AWAY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED SOMETHING MUST HAVE HIT THE MIRROR IN ORDER FOR THE MIRROR TO DISLODGE. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330179May 12, 2010
ELECTRICAL SYSTEM
2010 HONDA PILOT TOURING HIT A BUMP IN THE ROAD AND THE ABS AND VSA SENSOR WIRES WERE SEVERED CAUSING BOTH FEATURES TO BE DISABLED. THE SENSOR WIRE GOES FROM THE MIDDLE OF THE UNDERCARRIAGE TO EACH REAR WHEEL AND IS TOTALLY UNPROTECTED. ALSO, THE SENSOR AND WIRE ARE ONE PIECE AND SHOULD HAVE A CONNECTOR RATHER THAN ONE PIECE SO IT COULD BE REPAIRED. ADDITIONALLY, THE WIRE SHOULD BE ENCASED IN A WIRE CONDUIT (THE FLEXIBLE WIRE CONDUIT THAT COULD BE PURCHASED FROM A PARTS STORE.) THIS WOULD ADD SOME LEVEL OF PROTECTION. AND A MERE TREE BRANCH IN THE ROAD CAN SEVER THE CABLES. THE MANUAL SUGGESTS THAT THE ILLUMINATED WARNING LIGHTS, IF IGNORED, CAN CAUSE INJURY OR DEATH. I WAS IN A LONG TUNNEL AND COULD NOT EVEN PULL OVER. AFTER RESEARCHING ON LINE, THIS IS A COMMON PROBLEM WITH THIS FLAW. THE DEALERSHIP CLAIMS THE VEHICLE CAN STILL BE DRIVEN WITHOUT THESE TWO FEATURES FUNCTIONING. I FEEL THIS IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328783May 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW 2010 HONDA PILOT EX IN 3/13/2010. IN THE EVENING OF 4/16/2010, MY WIFE DROVE IT TO PICK UP MY DAUGHTER AND MY NEIGHBOR'S DAUGHTER FROM GYM CLASS. WHEN THE CAR APPROACHING THE GIRL'S HOUSE IN A CUL-DE-SAC AND MY WIFE REDUCED THE SPEED BY APPLYING THE BRAKE ENTERING THE CUL-DE-SAC. WHEN SHE TRIED TO MAKE FULL STOP IN FRONT OF THE HOUSE, SHE SUDDENLY FELT THE BRAKE WAS VERY SOFT AND UNRESPONSIVE AND IT WOULD NOT STOP NO MATTER HOW HARD SHE PRESSED THE BRAKE. THE CAR CONTINUED TO MOVE FORWARD AND ENDED UP HITTING A PARKED MAZDA PROTG IN THE NEIGHBOR'S DRIVEWAY(ABOUT 10-15 FEET IN FRONT OF MY CAR). THE IMPACT OF THE COLLISION ON THE MAZDA PROTG CAUSES IT TO MOVE FORWARD INTO THE OWNER'S GARAGE ABOUT 4-5 FEET DEEP AND BROKE THE GARAGE DOOR ALONG THE WAY. MY CAR EVEN COULD NOT BEEN STOPPED BY THE MAZDA AND DESPITE MY WIFE CONTINUOUS EFFORT TO STEP ON THE BRAKE FULL FORCE AND PULLING THE SHIFT TO THE LOWEST GEAR POSITION. MY CAR KEPT MOVING TO THE LEFT SIDE OF THE DRIVEWAY TOWARDS 6 FEET HIGH BUSHES. THE CAR RAN OVER THE BUSHES AND WAS FINALLY STOPPED BY A DECK BELONGED TO ANOTHER NEIGHBOR ABOUT 8-10 FEET AWAY. AT THAT TIME, IT IS ONLY 490 MILES ON THE ODOMETER. THE HONDA HAD THE CAR CHECKED BY A TECHNICIAN/ENGINEER FROM AHM(AMERICAN HONDA MOTORS). THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE AND SENT ME AN INVOICE STATED AFTER ALL INSPECTIONS COMPLETED IT WAS DETERMINED BY AHM THE VEHICLE IS OPERATING AS DESIGNED AND ASKED ME TO CONTACT MY INSURANCE COMPANY FOR THE REST OF ISSUES. IT MEANS THAT AHM DID NOT IDENTIFY AND FIX THE PROBLEM ABOUT THE DANGEROUS VEHICLE AND WANT TO THROW IT BACK TO CONSUMER AND LET CONSUMER CONTINUE TO TEST THEIR BRAKES WITH CONSUMER'S LIFE UNTIL MORE SERIOUS ACCIDENT HAPPEN. I COULD NOT BELIEVE THAT AHM IS SO HASTY TO DEAL WITH THIS SERIOUS PROBLEM. IF THIS IS HAPPENED ON HIGHWAY WITH 65 MPH, IT COULD KILL TWO LITTLE GIRLS AND MY WIFE ON THE BOARD AS WELL AS OTHERS ON THE ROAD WITH ITS 4500 LBS WT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320208March 16, 2010
SERVICE BRAKES, HYDRAULIC
2010 HONDA PILOT LX 2WD. I PURCHASED ON DEC 12 2009. THE BRAKE PEDAL SOMETIME FEEL SOFT. I HAVE TO PRESS HARDER AND CLOSER TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314794February 27, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308865February 12, 2010
VISIBILITY
I BOUGHT A 2010 HONDA PILOT TOURING EDITION 2WD AND BOTH OF ITS SIDE MIRRORS HAVE VIBRATIONS MOST PRONOUNCE WHEN YOU REACH AT >45 MPH. BEEN ON HONDA DEALERSHIP TWICE FOR THAT ISSUE AND STILL HAVE NO FIX. THEY TRIED TO APPLY FOAM INSIDE THE MECHANISM AND BALANCE MY 2 FRONT WHEELS BUT STILL WITH SAME PROBLEM. THE CAR ALSO PULLS TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292176November 14, 2009
STEERING
MY VEHICLE IS A 2010 HONDA PILOT TOURING. THE BODY OF THE STEERING WHEEL HAS A HOLE IN THE PLASTIC CASING ON EACH SIDE--I THINK TO GIVE ACCESS TO A SCREW. THESE HOLES FALL FAIRLY CLOSE TO WHERE MY FINGERS NATURALLY LIE WHILE DRIVING. TODAY, WHILE DRIVING ON THE HIGHWAY, MY INDEX FINGER GOT ENTRAPPED IN ONE OF THESE HOLES AT THE FIRST KNUCKLE. THIS PREVENTED ME FROM STEERING. I PULLED OFF THE HIGHWAY AND MANAGED TO EXTRICATE MY FINGER. HOWEVER, THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN REQUIRED TO MAKE ANY TURNS, AND IT CAN EASILY BE FIXED WITH A PLASTIC PLUG. ADMITTEDLY, I SHOULDN'T HAVE STUCK MY FINGER IN THE HOLE--BUT IF I CAN BE THAT SILLY, SO CAN OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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