Honda Pilot Complaints (2022)

172 consumer complaints on file.

#11693574October 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle multipurpose camera unit failed. The entire advanced driver assistance system shut down and stopped working. This error randomly appeared. My vehicle has 48,000 miles on it. I received error codes for each of the components that they were not working. This meant no adaptive cruise control, no automatic emergency braking, no blind spot warning, no forward collision warning, no lane departure warning, no lane keeping assistance, no parking collision warning, no rear cross traffic warning. My safety was put at risk as the components that provide safety warnings were not operative. I took the car to my Honda service shop and they provided the following diagnostic: [Other]: Verify customer concern that theirs multiple lights on on the vehicle, then check for codes notice theirs code for U3000-49 multipurpose camera unit/ millimeter wave radar internal electric failure. Then disconnect one of the connectors for sensor to single one out to see if when clear the code to see if stays on or not, after clearing the code lights still came on and code pop on. Recommend start first replacing with a new multi purpose camera, and retest. I paid for the repair as it needs fixed for safety purposes. The cost was $1,950.00. Honda should be responsible for covering this as it is some type of camera malfunction and the vehicle is only 3 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693434October 14, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All the sudden the lights in dash went off reading lane keep assist failure, adaptive cruise control failure, and automatic brake system failure. Nothing was working, lights stayed on, took to auto body shop, they said I need a whole new front windshield camera and for it be recalibrated, that will cost more than $2000. Honda is saying this isn’t under warranty or recall but it seems like it keeps happening to many Hondas when you look up the same problem so it should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691839October 7, 2025
STEERING
The contact owns a 2022 Honda Pilot. The contact stated that while driving and turning in either direction, there was a clicking and squeaking sound coming from the steering column, and the steering wheel was difficult to turn. The vehicle was taken to the local mechanic, who was unable the identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the extended coverage or recall related to the failure. The failure mileage was 58,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691526October 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I started my 2022 Honda Pilot Special Edition (VIN: [XXX] ) in a parking lot, the vehicle immediately behaved abnormally. As I attempted to turn into a space, the car unexpectedly accelerated and moved in an unintended direction. Despite pressing the brake pedal firmly, neither the standard brakes nor the automatic braking system responded. Shifting into Park did not stop the vehicle, and the transmission did not engage to hold the car. The vehicle continued moving through the parking lot, striking property and other vehicles. The entire event felt like a loss of braking and control, with both the brake system and gear selector failing to function as intended. This was a sudden and dangerous incident that could have caused serious injury. The Honda dealer has confirmed there are no open recalls or campaigns for my VIN, but the event aligns with reports of unintended acceleration and brake failure in other 2022 Honda Pilot vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691062October 2, 2025
POWER TRAIN
While driving my car braked, would not drive and a warning for transmission presented on warning board. The vehicle would not shift into park, reverse, neutral, or drive. I could not move it from impeding traffic. It nice I factory reset the vehicle was fine again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688322September 19, 2025
UNKNOWN OR OTHER
The auto stop - start when idle shuts off the vehicle and then does not auto start when lifting off the brake. This has happened 3 times on the road and is incredibly dangerous as you are left immobile until you are able to wait and restart the engine manually
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686599September 11, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in El Paso, Texas and this happens when you are driving . See my attached pictures that occurred at 83 degrees and 93 degrees, respectively. Please help me before there is a fatal injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686236September 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In addition, the contact noticed an unusual popping sound. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic unofficially diagnosed the failure as faulty cables. The contact was advised to take the vehicle to the dealer for diagnostic testing. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing and provided the fee for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included in the recall. The contact was informed that the repair was not covered under a recall or special program. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685747September 8, 2025
STRUCTURE:BODY
Sunroof exploded while driving at a normal rate of speed with no cars surrounding us. Upon inspection, there was no debris within the roof hold that would denote a rock or something causing incident. We jumped a lane but no cars were around. All occupants were safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681900August 20, 2025
ENGINE, ELECTRICAL SYSTEM
At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680859August 15, 2025
STRUCTURE:BODY
Vehicle hatch door window seal and door seal allowed water to collect inside the door. When the door was later opened, the water that collected in the door rushed inside the vehicle and began leaking heavily from behind the interior trim panels at the rear of the vehicle near the hatch door opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679671August 10, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The foreward collision warning is too sensitive and the alert message and steering wheel shaking are distracting. Especially driving on a two lane road, the forward collision messages occurs under normal driving situations. Simply a vehicle approaching in their lane in the opposite direction triggers the warning. You get a large orange box popping up on the dash screen which diverts your attention from the road to the screen. It's an obnoxious panic message. Also, the steering wheel shakes to alert you, which startles you. I fear the mechanism could malfunction and take over steering and cause an accident. I know how to drive and I don't need the absurd "assistance". I submitted another report for the auto idle problem. These driver assist things are horrid. They don't enhance the driving experience and seem to be items that unnecessarily tack on to the cost of purchasing a vehicle. We have complained to the Honda dealer and car mechanics about these matters. Regarding Forward Collision Warning, no resolution was provided. This is an ongoing problem and so an approximate date below is not applicable. Thank you Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679668August 10, 2025
UNKNOWN OR OTHER
Problem with Auto idle stop mechanism. There was an event of no restart after the auto start/stop engaged. There have been several issues with it over time. For a while it cut out completely until we got a new car battery. Especially in the past 3 weeks the car has hesitated to start after a stop. Then, yesterday, [XXX] it failed to start creating a traffic hazard. We were at a red light and once green, I removed my foot from the brake and it would not start. Traffic was approaching behind us and it was a dangerous situation. It was stressful for me, the driver as well. After putting the car into several gears and pressing the start button twice, it eventually started. A display messages appeared only when the car would not start. I believe it said to put the car into neutral. If the car failed to start, it would have been stuck at a major intersection posing danger to ourselves and fellow drivers. Previously, when the feature stopped working, we reported the issue to our local Honda dealer and they did not offer a solution but said there are a number of factors that could cause it to not operate. We didn't mind it wasn't working because we loathe it. Later we purchased a new battery and it started working again. Also previous to [XXX], we updated the software system. We were aware that there was an update for this issue. To ensure we have the update, I checked it again, today, 8-10-2025 and our software was up to date. We (my wife and I) were so alarmed by yesterday's operation failure that we are considering getting rid of the vehicle. However, we don't want to pass the problem onto someone else. We are petitioning that this become a bulletin or recall fully covered by Honda. We see that similar 2016 to 2021 vehicles are under a bulletin. Honda is aware of the issue since 2016. 2022 Honda Pilot should be included. The software update did not resolve the issue. Please escalate from investigation phase to a mandatory Honda fix. TY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678125August 3, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Radar camera went out shutting off all safety features lkas, power steering , collision control, power breaks etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673790July 15, 2025
UNKNOWN OR OTHER
As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665657June 8, 2025
UNKNOWN OR OTHER
USB port fail and wireless charger failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664940June 4, 2025
SERVICE BRAKES, SUSPENSION, POWER TRAIN
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661819May 19, 2025
ENGINE
Auto Start/Stop failing to start back up creating a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661815May 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659471May 7, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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