Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11468284June 8, 2022
UNKNOWN OR OTHER
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468320June 8, 2022
ENGINE
When engine turns off it won't turn back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468323June 8, 2022
ENGINE
Almost every time I forget to disable the auto stop function on my pilot and I come to a stop it will more likely kill the engine. Not all the time, but more times than not. It’s annoying because it literally takes me a good 10-20 seconds to start it back up and get moving with cars behind me honking their horns . Issues with this started about a year in to owning this vehicle and have progressively gotten worse. Have taken my 2016 Honda Pilot into Honda multiple times with no help. They always say they could replicate the issue which is complete bull. This needs to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468328June 8, 2022
ENGINE
Honda Pilot 2016 auto idle feature stalls engine completely when recovering from idle to Run (e.g. complete stop at a signal or busy traffic, engine goes to auto idle and upon releasing the brake the engine stalls). Issue started during warranty period and multiple repair attempts were made by Honda dealership, replaced battery and starter motor (50% paid out of pocket though the car was in warranty, 50% was courtesy credit from Honda). Even after multiple attempts the issue remains unresolved. Honda/Dealership recommended to turn off the feature and use the car. This is a safety issue as engine keeps stalling and only starts after full power cycle (about 1-2 mins).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468351June 8, 2022
ENGINE
In 3 occasions my Pilot was stopped waiting for the light to change and all of the sudden the engine died and refuse to turn itself ON as usual. The first time it happens in Miami, Fl. The second time in our hometown of Teaneck, NJ and the third time it happens in New York City (Manhattan) The first time the car re-started after 5 minutes trying (more than 5 times). The second time the car died and 5 took about 5 times to restart again. The third time, we had to use our battery jump starter because the battery died. After the car turned on, all the systems were fine, including the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467970June 7, 2022
ENGINE
My vehicle came equipped with a feature that shuts the car off at stops/stoplights. It is supposed to restart immediately once the gas pedal is pushed. My vehicle, however, doesn't always start right away and often dies altogether. To restart, I have to put the car in park and restart and even this sometimes doesn't work. This has happened at several red lights and I have almost been rear ended by cars who have to swerve around me while I'm trying to get the vehicle started. I have taken it to Honda and their answer is to always push the button to override this feature, but if I forget to push the button, I'm in danger. This feature is suppose to save fuel but it's a complete hazard and needs to be remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467994June 7, 2022
ENGINE, ELECTRICAL SYSTEM
Vehicle died when auto start/stop was activated at a stop sign. The vehicle had to be jumped to restart. My wife and 8 month old baby were in the vehicle alone in heavy traffic and nearly caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467998June 7, 2022
ELECTRICAL SYSTEM
On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468000June 7, 2022
ENGINE
Auto Start/Stop function fails constantly. When coming to a stop light, the engine will stop as designed, but will not then re-start when pressing on the accelerator. Sometimes after this happens, it will take 30 seconds or more for the engine to actually start back up. At busy intersections, this creates a dangerous backup with a lane being blocked by a stall which is created by this issue. Took vehicle to repair shop and they replaced battery, but a new battery was installed less than 7 months ago from same dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468034June 7, 2022
ELECTRICAL SYSTEM, ENGINE
For the last 6 months (or maybe a bit more) my 2016 Honda Pilot Touring does not successfully re-start after it's auto-idle-stop feature kicks in at stoplight or in stop/go highway traffic. This maybe happens 20% of the time, but more likely on a hot day or when AC/radio all running high or uphill start. When this happen car stalls and needs to be completely restarted which takes 30 secs and a requires a "reboot" by pressing the start button 2-3 times. To add to the annoyance you cannot permanently disable the auto-idle-stop feature. Instead every time the car restarts it is on by default and the user has to manually turn it over ever time. This is happening with the original 2016 battery from new dealer purchase. The dealership claims it's an old/weak battery issue, but the car has no problem starting on a fresh cold start. This is a safety issue if the car stalls and the driver needs to quickly restart to escape danger, collision, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468047June 7, 2022
ENGINE
The auto idle feature doesn't always result in the engine restarting at a stop. Sometimes the whole car system needs to reboot before the car will restart which can leave you in a vulnerable road position that can cause an accident. This problem occurs several times a week for me. I was told a new battery would solve the problem, but after spending $300 the problem still persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468064June 7, 2022
ENGINE
Engine fails to restart when automatic engine start/stop is engaged. Once the car took over 15 mins to start back up again and I was at the end of an off ramp of a major highway. When the automatic engine start/stop is not disabled the cars engine turns off at a stop light or intersection and then will not start back up again. The worst example (taking over 15 mins to restart) occurred on Jan 31, 2019 however it has occurred since this incident multiples times and before this date as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468067June 7, 2022
ENGINE
If I forget to turn off the auto idle button. It is a 50/50 shot whether my vehicle will restart. If the vehicle does shut down it takes quite the process to try to get the vehicle to start again. Numerous times I’ve had angry drivers behind me beeping their horns and throwing their hands up as I’m frantically trying to get the vehicle to restart. When I finally do get the vehicle running again it’s several minutes later. I have addressed this issue with Honda of Fort Myers multiple times. They have replaced the start/stop ignition button twice, but this has not fixed anything. They have also forced me to purchase a new battery as they ensured this was the issue. This again did not fix the problem. This continues to be an ongoing safety issue that Honda is aware of, but neglects to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468069June 7, 2022
ELECTRICAL SYSTEM
Was driving the car in a parking lot (thankfully) when the dashboard lights started randomly flickering and clicking like crazy. Then the battery completely drained. The car wouldn't start at all. When I tried to restart the engine the lights would go crazy, flashing every single emergency warning light on the dashboard and clicking sounds for a few seconds then dead again. Had to get a tow truck and finally was able to jump it and drive to the dealer. I've seen so many reports of this same issue occurring with this same model. The dealer told me that its due to a faulty keyless control module that only the dealer can replace for $800 plus labor. The bill is over a $1000 with tax included. The part is on national back order so they said my car will be in the shop for probably 3 months at least. And I spoke to multiple mechanics who said that they can't fix it because the dealer won't sell them the part. I've been without my car for a month already and dealer says no word on the part and it's not covered which sounds crazy because I'm reading of others having this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467080June 2, 2022
ELECTRICAL SYSTEM
alarm going off intermittently, dash board glitching when car is off and parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466791May 31, 2022
UNKNOWN OR OTHER
My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda Service Bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda Corp. and the dealer we purchased the car from. They both came back after numerous inquires that my car did not qualify for this bulletin as my VIN was not part of this. Not sure how this is possible, if you look at my car the pictures noted on the Service Bulletin could literally be mine. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in White Pearl already but not other VIN numbers? Just doesn't seem fair. Thank you for your time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466663May 30, 2022
SERVICE BRAKES
There is pulsating vibrations when applying brakes. This vehicle is rarely driven and has only logged 25,642 miles since I first bought it in 2016. I believe the rotors are warped. Must be a defect as this vehicle is rarely used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466573May 29, 2022
ELECTRICAL SYSTEM
Dash Lights flash, alarm sounds and Battery drains randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466545May 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Every single time I get in my car to drive. I experience julting when I am speeding up but it mostly happens in between 30mph and 50mph. Sometimes in between 70mph and 80mph as well. It has been going on for a year and a half and no one can figure out what it is. There needs to be a recall because it is dangerous for myself and other drivers. To the point where I am going to sell this car and get a different make
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466397May 27, 2022
ELECTRICAL SYSTEM
This error keeps popping up. Honda won’t fix it. Keyless start system problem error. This is an known error with the specific 2016 Honda Pilot model. I see 100s of people online with the same error. But Honda won’t fix it for free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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