Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11279172November 9, 2019
VISIBILITY/WIPER
AT 800 PM PST IN NORTHERN CALIF, MY BACK WINDOW EXPLODED, CAUSING A SPIDER-WEB PATTERN. THE CAR WAS PARKED AND I HEARD A ROLLING/CASCADING CRUNCHING SOUND. I DID NOT REALIZE WHAT HAPPENED OR WHAT CAUSED THAT SOUND UNTIL THE FOLLOWING MORNING. AFTER SEEING THE DAMAGE, I TAPED IT UP AND CALLED MY INSURANCE. STEVENS CREEK HONDA ADVISED IT WAS NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277740November 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271630October 28, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270513October 23, 2019
SERVICE BRAKES
WHEN APPLYING THE BRAKES, THE BRAKE PEDAL IS LOW/SOFT. ALSO, WHEN IN STOP-N-GO TRAFFIC AND APPLYING THE BRAKES, THE BRAKES PEDAL GOES LOWER AND I HAVE TO PRESS HARDER ON THE BRAKES. I TOOK MY CAR TO STEVENS CREEK HONDA IN CALIF AND THEY BLED MY BRAKES THIS HELPED A LITTLE BUT DID NOT SOLVE THE PROBLEM. I CALLED THE NEXT DAY TO HAVE MY BRAKES LOOKED AT AGAIN FOR THE SAME PROBLEM BUT THE SERVICE MANAGER SAID MY BRAKES WERE NORMAL. NOW, I AM GOING TO UPGRADE MY FRONT PADS WITH A NON-HONDA BRAKE PAD. I HOPE THIS WORKS AND DOES NOT VOID MY WARRANTY. HONDA USES LOW GRADE PADS I BELIEVE BECAUSE THE LOW BEAM HEADLIGHT ON THE EX-L USES A LOW WATT (LOW GRADE) LIGHT BULB MAKING DRIVING A NIGHT DANGEROUS SINCE IT IS HARD TO SEE. I HAD TO UPGRADE THE LOW BEAM BULBS FOR THE SAME REASON I HAVE TO UPGRADE THE PADS: SAFETY. PLEASE HELP. THE 2019 HONDA PILOT BRAKES ARE A KNOWN SAFETY PROBLEM. GO TO HTTPS://WWW.PILOTEERS.ORG/ AND READ THE COMPLAINTS ON THIS HONDA FORUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268786October 15, 2019
ELECTRICAL SYSTEM
PURCHASED 2019 HONDA PILOT ELITE IN FEBRUARY 2019. NOTICED A POPPING SOUND WHILE DRIVING IT HOME THAT SOUNDED LIKE SAND OR ROCKS SLIGHTLY AMPLIFIED HITTING THE WINDSHIELD INTERMITTENTLY. THIS HAS CONTINUED AND OVER THE NEXT FEW MONTHS IT BECAME APPARENT THE SOUND WAS NOT ACTUALLY FROM THE WINDSHIELD BUT ASSOCIATED WITH THE SPEAKERS/ELECTRICAL SYSTEM. IN AUGUST A LOUD CRACKLING SOUND INTERRUPTING THE SATELLITE RADIO STARTED HAPPENING INTERMITTENTLY FOLLOWING PERIODS OF THE ORIGINAL POPPING SOUNDS. BY OCTOBER, THAT LOUD POP HAS BEEN FOLLOWED BY A COMPLETE BLACKOUT OF THE SYSTEM SCREEN (BOTH) INCLUDING THE SPEED, ETC. FOLLOWED AFTER 30 SECONDS - A MINUTE BY THE SYSTEM RESTARTED. PRIOR TO THAT THERE WERE SEVERAL CASES OF APPLE CAR PLAY SHUTTING DOWN DURING PHONE CALLS THAT MAY HAVE BEEN ALSO ASSOCIATED WITH THIS PROBLEM WITHOUT A COMPLETE SHUTDOWN. I HAVE 27,000+ MILES AS OF 10/15/19, DRIVE A LOT AND NO DEALER CLOSE BY AND ALSO DEPEND DAILY ON HAVING THE VEHICLE. CONTACTED THE DEALER CAR WAS PURCHASED FROM THIS WEEK AND THEY ADMITTED HAVING A PILOT IN THE SHOP NOW WITH SIMILAR SYMPTOMS THAT THEY HAD NOT BEEN ABLE TO DIAGNOSE OR FIX YET. SUGGESTED I MAKE AN APPOINTMENT AND LEAVE IT WITHOUT THEM KNOW HOW LONG IT MIGHT BE. AGREED I WOULD CALL BACK AND SEE WHAT THEY WERE ABLE TO DO ON THE PILOT THEY ALREADY HAD IN THEIR SHOP. HAVE SINCE THEM FOUND NUMEROUS SIMILAR REPORTS WITH 2019 PILOTS ON THIS SITE AND OTHERS WITH ALL REPORTING HONDA NOT ADMITTING TO A SYSTEMIC PROBLEM AND ALSO NO PERMANENT REPAIRS. PROBLEMS HAVE ALWAYS OCCURRED WHILE DRIVING ON INTERSTATE HIGHWAYS AT FULL SPEED. OTHERS HAVE REPORTED BACKUP CAMERAS GOING OUT BUT I HAVE NOT HAD THE PROBLEM EXCEPT WHEN DRIVING AT FULL SPEED BUT EXPECT THAT BACKUP CAMERA WOULD HAVE ALSO BEEN OUT HAD I BEEN STOPPED AT THE TIME OF THE PROBLEM. I THINK HONDA SENSING SAFETY FEATURES NOT AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267929October 11, 2019
SERVICE BRAKES
AUTOMATIC BRAKING (COLLISION) MITIGATION ACTIVATES ERRONEOUSLY. UPON SLIGHT RIGHT CURVE IN ROAD, DETECTS OPPOSING TRAFFIC AS COLLISION. APPLIES BRAKES. EVEN UPON SETTING SYSTEM TO LEAST SENSITIVE, STILL EXHIBITS CONDITION. CONTINUES TO OCCUR MULTIPLE TIMES PER WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267053October 8, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE ISSUE IS RELATED TO THE HONDA INFOTAINMENT SYSTEM. AFTER ONLY 2000 MILES THE SYSTEM BEGAN HAVING ISSUES. WHILE THE DRIVER IS DRIVING, THE CENTER DISPLAY AND THE DISPLAY ON THE CONTROL PANEL WILL FREQUENTLY GO BLANK. WHEN THIS HAPPENS THE DRIVER IS UNABLE TO ACTIVATE OR DEACTIVATE SPECIFIC SAFETY CONTROLS INCLUDING LANE KEEP ASSIST, ADAPTIVE CRUISE CONTROL AND AUTOMATIC BRAKING. THE AUTOMATIC BRAKING WARNING IS ALSO LOST WHEN THE DISPLAY GOES OUT. THE DRIVER ALSO LOSES THE SPEEDOMETER. FROM THE CENTER DISPLAY, THE DRIVER IS UNABLE TO USE THE BACKUP CAMERA, THE RADIO, NAVIGATION AND THE ABILITY TO MAKE HANDS FREE PHONE CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266621October 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1ST PROBLEM...VIDEO DISPLAY WORKED ONLY INTERMITTENTLY. 1ST VISIT, WOLFCHASE HONDA UPDATED SOFTWARE, PROBLEM CONTINUED. 2ND VISIT THEY REPLACED VIDEO UNIT. 2ND PROBLEM...SPEAKERS STARTED MAKING CRACKLING NOISE. WENT ON THEIR SITE TO MAKE APPT AND RECEIVED A NOTICE THAT OT A RECALL NOTICE ABOUT ELECTRICAL ISSUE (OR A FLEET CAMPAIGN NOT SURE WHICH). THEY UPDATED SOFTWARE ON THAT 3RD VISIT. SPEAKER PROBLEM WORSENED AFTER THAT VISIT AND SPEEDOMETER DISPLAY AND VIDEO (STEREO SYSTEM, NAVIGATION ETC) WOULD BLANK OUT WHILE DRIVING. SYSTEM WOULD GENERALLY RESET BUT ONLY AFTER 30 SECONDS OF NON VISIBILITY TO MY SPEED, CRUISE CONTROL STATUS ETC.. TOOK IT BACK FOR 4TH VISIT. THEY STATED THEY FOUND AN ISSUE WITH TAILGATE SENSOR. PICKED IT UP ON FRIDAY OCT 4TH AND IT STARTED MAKING THE CRACKLING NOISE IN THE SPEAKERS AGAIN YESTERDAY, OCT 5TH. LAST TIME, IT EVENTUALLY GOT WORSE UNTIL SPEEDOMETER STOPPED WORKING. PLAN TO MAKE ANOTHER APPT (MY 5TH) THIS WEEK. CRACLKING NOISE OCCURS WHEN STOPPED, WHEN DRIVING, WHEN VEHICLE IS TURNED OFF (AFTER BEING ON). VIDEO AND SPEEDOMETER DISPLAY STOP WORKING WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266649October 6, 2019
SERVICE BRAKES
BRAKES ARE RIDICULOUSLY SLOW. BRAKE RESPONSE TIME IS VERY SLOW EVEN THOUGH SPEED IS WITHIN 30 MILES PER HOUR OR LESS. YOU LITERALLY HAVE TO PUSH PADDLE COMPLETELY DOWN TO THE FLOOR AND EVEN AFTER THAT IT WON'T STOP IMMEDIATELY. CAR STOPS VERY SLOW. SO CONSIDERING SITUATION (DRIVING IN STREET AND CHILD POPS UP IN FRONT OF CAR) IF YOU HAVE TO STOP SUDDENLY YOU NOT GONNA MAKE IT UNLESS YOU USE EMERGENCY BRAKE OF THE CAR. HONDA MUST FIX THE ISSUE OTHERWISE SOMEONE WILL LOSE LIFE FOR SURE. ALSO, WEIRDLY CAR MOVED FORWARD LITTLE BIT WHEN I JUST PUSHED START BUTTON TO START THE CAR EVEN AFTER BRAKE PADDLE WAS PUSHED DOWN POSITION AND TOUCHING GAS PADDLE AT ALL. I WAS BIT SURPRISED AND THANKFULLY IT WAS IN PARKING LOT SO DIDN'T HIT ANYONE. I AM GOING HONDA DEALERSHIP TO CHECK WITH THEM IF THEY CAN CHECK AND DO SOMETHING TO MAKE BRAKE MORE RESPONSIVE AND TIGHT. THIS IS JUST SECOND DAY OF CAR AND THIS CRAP HAPPENING. I AM BIT SCARED, DISAPPOINTED AND FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258912September 30, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED THE VEHICLE ON AUGUST 10, 2019. WITHIN 2 WEEKS THE RADIO BEGAN MAKING A POPPING AND CRACKING SOUND THAT SOUNDED LIKE ROCKS HITTING THE WINDSHIELD. THIS SOUND HAPPENS DAILY WHEN I DRIVE THE VEHICLE. ABOUT ONE WEEK AFTER THIS HAPPENED, THE DVD PLAYER WOULD STOP WORKING AND THE SOUND FROM THE RADIO WOULD BEGIN TO COMPLETELY GO OUT. IT WOULD COME BACK ON EVENTUALLY, SOMETIMES AS MUCH AS 30 - 45 MINUTES LATER. AFTER ABOUT TWO WEEKS, THESE PROBLEMS CONTINUED AND THE SCREEN FOR NAVIGATION, ALONG WITH THE SPEEDOMETER SCREEN WOULD COMPLETELY GO BLACK WHILE THE VEHICLE WAS IN MOTION. IT RESTARTS AFTER ABOUT 10 - 20 SECONDS. IN TWO INSTANCES THE REAR BACKUP CAMERA HAS SHUT OFF WHILE I WAS BACKING UP AS WELL. I HAVE REPORTED THE ISSUE TO TWO DEALERSHIPS INCLUDING THE ONE WHERE I MADE THE PURCHASE. I AM SCHEDULED TO TAKE IT IN TO HAVE REPAIRS DONE TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256170September 17, 2019
ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE IN MARCH OF 2019, BY MAY MY DASH/RADIO WENT OUT. FIRST IT STARTED WHEN BLUETOOTH WAS CONNECTED, IT WOULD SOUND LIKE A CRACKING NOISE, LIKE STATIC. THIS IS ALL WHILE VEHICLE IS ON AND IN DRIVING MODE. IT WAS A SCARY SOUND LIKE THAT OF AN ELECTRICAL FIRE WAS GOING TO HAPPEN AT ANY SECOND. ULTIMATELY, BOTH DASH AND RADIO COMPLETELY SHUT OFF AND DIDN'T COME BACK ON. I TOOK IT IN TO THE DEALERSHIP, THEY KEPT MY CAR FOR ALMOST A MONTH AND FINALLY GAVE IT BACK AND STATED THAT THE WIRE HARNESS WAS LOOSE, OR NOT PROPERLY INSTALLED AND THEY HAD RE DONE IT PROPERLY. ALMOST 2 MONTHS LATER THE CRACKING NOISES STARTED AGAIN, AND WOULD SPONTANIOUSLY CUT OFF THE BLUETOOTH. THEN A FEW WEEKS LATER THE DASH WOULD RE START ( SHUT OFF AND THEN BACK ON) BLUETOOTH WOULD NOT CONNECT AND SAME NOISES ALL OVER AGAIN. NOW MY DASH TURNS ON SOMETIMES AND THE RADIO DOES NOT CONNECT AND IS A BLACK SCREEN. IT DOES TURN ON SOMETIMES, BUT THIS IS A NEW CAR AND IT'S VERY ANNOYING. HONDA WAS NOT ABLE TO FIX THE PROBLEM, AND I HAVE HEARD SIMILAR ISSUES FROM OTHER OWNERS OF MY SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256266September 17, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THERE ARE SEVERAL ISSUES AND THEY HAVE HAPPENED MANY TIMES - ALL RELATED TO ELECTRICAL SYSTEM, SPEEDOMETER AND INFOTAINMENT DEFECTS. THE INFOTAINMENT AND DASH DISPLAY INCLUDING THE SPEEDOMETER SHUT OFF WHILE DRIVING. THIS INCLUDES THE SPEEDOMETER, ALL SAFETY FEATURES, CRUISE CONTROL SHUTTING OFF WHILE DRIVING. ALSO THE AUDIO WILL COMPLETELY SHUT OFF WHILE DRIVING AND I WILL HAVE NO AUDIO FOR HOURS AT A TIME. ALSO THERE ARE POPS AND CRACKLES OUT OF THE SPEAKERS EVERY TIME I DRIVE THE VEHICLE. I HAVE DETAILED DOCUMENTATION FOR THESE ISSUES INCLUDING VIDEOS OF THE ISSUES HAPPENING WHILE DRIVING. DEALERSHIP HAS ATTEMPTED TO REPAIR SEVERAL TIMES AND THE ISSUES GET WORSE, NOT BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255531September 16, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSMISSION HAS SLIPPED NOW TWICE WHILE DRIVING. ONCE ON THE HIGHWAY AND AGAIN YESTERDAY AFTER TURNING RIGHT ONTO A BUSY NARROW ROAD. THE NAVIGATION SYSTEM AND SCREEN DISPLAY HAS BLACKED OUT AND BECOME NON-FUNCTIONAL WHILE DRIVING AT LEAST 6-7 TIMES (NO RADIO, NAVIGATION, OR ANYTHING FUNCTIONS WHEN THIS OCCURS). THE CAR HAS HAD TO BE TURNED OFF IN ORDER RESET THE SCREEN AND FUNCTION AGAIN. IT IS NOT POSSIBLE TO TURN OFF THE CAR WHEN DRIVING ON A HIGHWAY OR NARROW COUNTRY ROAD. LASTLY, THE CAR HAS BREAKED UNNECESSARILY ON SEVERAL OCCASIONS DESPITE ADJUSTING THE SETTINGS TO NOT BE OVERLY SENSITIVE. ONCE IT CAME TO A COMPLETE STOP UNNECESSARILY, THANKFULLY NO ONE WAS BEHIND ME. IT HAS STARTED BREAKING UNNECESSARILY WHILE DRIVING ON A HIGHWAY AND ON A COUNTRY ROAD WHEN NO VEHICLES OR ANYTHING WERE AROUND. THESE SITUATIONS HAVE BEEN SCARY AND UNSETTLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255276September 13, 2019
AIR BAGS
I HAD A HEAD ON COLLISION IN MY 2019 HONDA PILOT ON A CITY STREET AT ABOUT 25-30MPH AUGUST 29, 2019. THE SENSOR WAS TRIGGERED AND THE AIRBAG SYSTEM "ATTEMPTED" TO INFLATE. MY HEAD SMASHED INTO THE STEERING WHEEL AND THE AIRBAG SYSTEM NEVER PROPERLY INFLATED. I JUST KEPT HEARING A SOUND LIKE IT WAS TRYING TO INFLATE BUT HAD A HOLE IN IT OR SOMETHING. THE MEDIC SAID THAT IF MY AIRBAG INFLATED PROPERLY, IT WOULD HAVE BEEN LIKE A PUNCH IN THE FACE AND BLOWN ME BACK. INSTEAD, MY HEAD SLAMMED THE WHEEL AND THE BAG NEVER GOT INFLATED NEAR CAPACITY. I CALLED HONDA AND REPORTED THE INCIDENT I WAS GIVEN HONDA CASE # 09867010. I WAS THEN CALLED A FEW DAYS LATER BY ADRIAN FROM AMERICAN HONDA WHO TOLD ME THERE WAS NO WAY THE AIRBAG FAILED, AND THAT IF IT DID, I HAD TO LET INSURANCE TELL HONDA AND I WAS TO TELL NO ONE ELSE. HE THEN TOLD ME Y MEMORY HAD TO BE WRONG AND IF I SAID OTHERWISE, I WAS A LIAR. I REPORTED THIS SO THAT NO ONE ELSE WOULD ENCOUNTER THIS SAFETY ISSUE AND HONDA WOULD HANDLE IT, BUT IT SEEMS THEY ARE DENYING THE POSSIBILITY. I HAD THE BODY SHOP SAVE THE AIRBAG AND RELATED COMPONENTS FOR POSSIBLE INSPECTION. THE INSURANCE COMPANY SAID THEY DID NOT CARE TO LOOK INTO THE MATTER AND THAT I SHOULD CONTACT HONDA OR AN ATTORNEY MYSELF IF I FELT SOMETHING FAILED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11253049September 3, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR IN MOTION, THE INFOTAINMENT SYSTEM PERIODICALLY AND RANDOMLY WILL 'LOSE CONNECTION' AND BLACKOUT. WHEN THIS HAPPENS THE ENTIRE DASHBOARD BLACKS OUT AND THERE IS NO INFORMATION REGARDING EMERGENCY WARNINGS OR SPEEDOMETER FOR AT LEAST 10 SECONDS, SOMETIMES MORE. I HAVE NO IDEA OF HOW FAST I AM GOING OR IF THERE ARE ANY EMERGENCY WARNINGS. I HAVE TAKEN TO HENNESSY HONDA IN WOODSTOCK, GA FOUR TIMES AND THEY HAVE NOT FIXED THE PROBLEM. THERE IS ALSO RANDOM STATIC ON THE ENTIRE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244860August 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
OUR "NETWORK" COMPONENTS WERE NOT WORKING. AT HIGH SPEEDS, THE ADAPTIVE CRUISE CONTROL WOULD NOT BRAKE PROPERLY AND COULD HAVE CAUSED AN ACCIDENT. THE "BRAKE" SENSOR IS NOT WORKING PROPERLY. UPON TAKING TO DEALER FOR SERVICE, SERVICE TECHNICIAN SAID THAT THIS "NETWORK" ISSUE HAS OCCURRED ON OTHER CARS. STRONGLY RECOMMEND AN IMMEDIATE INQUIRY TO THIS ISSUE AS IT AFFECTS THE SAFETY FEATURES TOUTED BY THE CAR MANUFACTURER, HONDA. THE SOLUTION IS TO RECONNECT THE NETWORK COMPONENTS, THIS HAS STILL NOT RESOLVED OUR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243163August 11, 2019
ELECTRICAL SYSTEM
HONDA INFOTAINMENT ISSUE: PURCHASED A NEW 2019 PILOT (TOURING) WITH 22 MILES ON IT ON 22 JULY 2019. ON 26 JULY 2019 WHILE DRIVING ON I-10 FROM PHOENIX THE AUDIO QUIT AND THE SCREEN WENT BLANK. ONCE WE STOPPED AND USED REVERSE DISCOVERED THERE WAS NO BACK UP CAMERA AND THE SCREEN WOULD NOT TURN OFF WHEN THE CAR WAS TURNED OFF.TOOK TO DEALER, THEY "FIXED" IT. ON 5 AUG 2019 SAME PROBLEM REOCCURRED. TOOK TO THE DEALER AND THEY FIXED IT AGAIN. FROM 5 AUG TO TODAY (11 AUG) THE SYSTEM HAS OPERATED LIKE IT SHOULD. I DID HAVE THE ABILITY TO SEE WHAT SPEED I WAS GOING AND OTHER GAUGES WORKED. I HAVE READ NUMEROUS REPORTS THAT EVEN THOSE FEATURES WENT BLANK FOR OTHERS.DRIVING FROM TUCSON AZ TO SAN DIEGO, CA TOMORROW AND I AM VERY CONCERNED ABOUT THIS DEFECT HAPPENING WHILE IN THE MIDDLE OF NOWHERE ON I-8! THERE IS NO EXCUSE FOR AN AUTO MANUFACTURER TO NOT LET PEOPLE KNOW WHAT THE STATUS OF A FIX IS AND WHEN TO EXPECT A RESOLUTION TO THE PROBLEM. I HAVE READ NUMEROUS ARTICLES AND EXPERIENCED IT MYSELF, THE DEALERS ACT LIKE THEY HAVE NOT HEARD OF THIS ISSUE. HOW COULD PEOPLE INVOLVED ON THE CAR BUSINESS NOT KNOW OF MAJOR PROBLEM THAT 1000S OF PEOPLE ARE HAVING, IT IS LIKE THE HONDA CORP PASSED THE WORD TO PLAY DUMB. I TRULY LIKE THE HONDA PILOT, TRADED IN A 2016 EXL FOR THIS NEW CAR. WOULD REALLY LIKE FOR THE CAR TO PREFORM AS ADVERTISED FOR MY (FAMILY) COMFORT AND SAFETY. SAFETY BEING THE MAIN CONCERN HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242489August 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242662August 8, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INSTRUMENT PANEL INTERMITTENTLY STOPPED ILLUMINATING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242203August 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVERS SIDE MIRROR SHAKES WHILE DRIVING. CENTER CONTROL STOPPED WORKING COMPLETELY. LOUD SOUND WILL COME OVER ON THE RADIO AND THEN ALL SYSTEMS STOP WORKING. BACK UP CAMERA DOES NOT WORK, RADIO DOES NOT WORK. VEHICLE IS TURNED OFF BUT THE CENTER CONTROL SCREEN IS FROZEN ON AND WILL NOT TURN OFF. WHEN ON THE BLUETOOTH, RECIPIENT CALLER CANNOT HEAR PERSON INITIATING THE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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