Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11480413August 21, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The auto engine idle feature malfunctions. When stopped in traffic and at intersections the auto engine idle feature turns off the engine; however fails to restart. I can put the car into park, but the brake remains engaged and the ignition button blinks white. I have attempted many different things to 'reset' the computer. Putting the car in park, waiting, unlocking seatbelt, open/shut door. The last time, i had to walk away from the vehicle with the key fob in traffic. Locking and unlocking the car seemed to reset the computer. This placed me in dangerous traffic. It has happened in a construction zone on interstate, at intersections several times, during rush hour when it was impossible to leave the vehicle due to high speed traffic, and once while towing. Each episode has generally taken about 15 minutes for computer to shut down/reset. There is no message on the dash before , during or after. I now disengage the auto engine idle button when driving due to fear of being stranded in dangerous traffic situations. If I forget to turn it off, it is likely to malfunction. I have contacted the dealership about this problem before. There was no code, so the problem was deemed a mystery and remains unresoved by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480432August 21, 2022
ENGINE
Auto Stop/Start failure to restart issue With my 2016 Honda Pilot touring whenever I stop at red light, engine stops and it suppose to start when I release brake pedal but fails to restart when I release brake pedal which is creating a serious safety issue, I have to turn off the engine and restart it, even that may not work and it may take 1-2 minutes to restart. I have seen multiple reports regarding this same issue. Please investigate the issue. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480350August 20, 2022
UNKNOWN OR OTHER
On multiple occasions when the auto idle engages the car stalls. The dashboard looks like the car is running by its not. In order for me to be able to drive it I have to put it in park, turn it all the way off, and then restart. This has happened at dangerous intersections where I’ve almost been in an accident. I read that it’s a known problem but Honda isn’t doing anything about it The last time it happened is noted below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480164August 19, 2022
UNKNOWN OR OTHER
After turning a corner vehicle turned off, in the middle of the road, stated put in park and press engine start button, had to press 2x for the car to start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480284August 19, 2022
ENGINE
Vehicle fails to restart after stopping at a stop light while auto stop feature was on (defaults on). Have to completely turn off the vehicle and restart it for the engine to fire back up. Happens very often. Safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479189August 14, 2022
VEHICLE SPEED CONTROL
5 times we have experienced P2135 code. 4 times this year, causing the dash warning lights to flash numerous warnings and the vehicle goes into immediate limp mode. Unable to accelerate normally and unable to drive faster than 30-35 mph on the freeway causing us to drive on the shoulder until we are able to safely exit the freeway . This has occurred while on a hill going up to an intersection not allowing me to accelerate to get through intersection safely. Unable to recreate the situation at the dealership, they see the code but unable the diagnose the root cause. We had the throttle body replaced at our expense per dealership recommendation. It reoccured again within 200 hundred miles. Dealership has had it for 2 days and they are unable to reproduce or diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479229August 14, 2022
UNKNOWN OR OTHER
My vehicle is equipped with with an Automatic Engine shutoff. The vehicle shuts off at traffic lights and then fails to turn back on. I have contacted Honda but only told that there is not currently a recall and it would cost 200$ for a diagnostic test to be ran and if they don’t find the problem I am still responsible for the 200$ charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478560August 10, 2022
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2016 Honda Pilot. The contact stated that the auto start /stop feature cut off and the vehicle shifted to neutral. The vehicle shut off and failed to restart. All the instrument cluster warning lights were illuminated. The contact disengaged the auto start/stop feature. The contact called the local dealer but the vehicle was not diagnosed or repaired as of yet. The manufacturer was not contacted. The failure mileage was approximately 91,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478677August 10, 2022
ENGINE
Vehicle frequently fails to restart after stopping after stopping while auto idle stop feature is on (default is "on"). In thes cases, one has to completely turn off the vehicle and restart. This is a safty hazard because the engine stalls when it's supposed to come back on to e.g. cross the intersection. Honda Dealership / Service Department were not able to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478700August 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The auto start/stop feature of the vehicule has stopped working on several occassions. We would be coming off the highway and or off a red light and the car will stall of the auto start/stop function is on. This has happened a few times in a very busy intersection or street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478706August 10, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto/start stop function. This happens intermittently, but has put my family in danger on several occasions. When the light turns green, the car turns off, and has to be put in park and restarted. I have come close to being rear-ended during these situations, as approaching vehicles have to stop suddenly because my car is disabled. I have taken a video of these incidents, but Honda is unable to recreate the issue and has not offered a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478183August 8, 2022
UNKNOWN OR OTHER
While stopped at a stop light the car totally shuts off when you go to start to move again causing you to have to put the car in park. Then start the car back up a begin to drive. This has happened 8 times now. There are no warning lights. The engine just seems to shut totally off in mind stream. What am I supposed to do with this issue that causes this to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477559August 4, 2022
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated that after stopping at a traffic light, the Auto START/STOP feature failed to operate as designed. The contact stated that the vehicle failed to automatically restart after her foot was removed from the brake pedal. The contact stated there was no warning light illuminated. The contact stated that the Auto START/STOP failure had become a recurring failure. The contact had taken the vehicle to a local dealer who attempted to diagnose the vehicle however, the mechanic was unable to duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000. The contact stated that the failure mileage was actually around 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477572August 4, 2022
UNKNOWN OR OTHER
My car shuts off and goes into Park at intersections or highway while stuck in traffic if the Auto Engine Idle is not manually disabled. It can take up to 3 minutes to restart my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477632August 4, 2022
UNKNOWN OR OTHER
The stop/start system Isn’t working properly. When I stop at a light or stop sign the car will stop and the engine will stop like it is supposed to. But when I take my foot off the brake the car doesn’t start back up. The lights on the dash light up. The dash then tells me to put the car in park and press/hold the start button. It will then start. This has been going on for over a year now. I normally just try to remember to disable it by pressing the button but I shouldn’t have to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477641August 4, 2022
ENGINE
With auto idle engaged, the engine fails to always restart after coming to a stop. It doesn't happen all the time. When it does happen, it requires me to turn the car ignition off completely and then on again for it to recover from it. Sometimes it takes multiple tries to do so. This has been happening for multiple years now, but the frequency has increased in the last 6 months or so. Date reported is todays since it did happen today 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477292August 3, 2022
ENGINE, ELECTRICAL SYSTEM
2016 Honda Pilot stalls during idol-start stop. Driver is forced to put it into park and restart vehicle. I took the vehicle to Manchester Honda (CT) for service over a year ago, but no issues were found. They updated the software, but it did not help. The issue is getting worse - sometimes it takes multiple attempts to restart the vehicle. This is a serious safety concern as it has happened in the middle of a busy intersection and in the middle of the highway in traffic. It is currently not possible to disable the system and I don't always remember to manually shut it off every time I start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477082August 2, 2022
UNKNOWN OR OTHER
The auto stop on my 2016 honda pilot is causing the car to not restart and have to put in park, restart and then put back into drive. If it doesn't stall completely, everything with shut off (AC, radio) and then start back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477056August 1, 2022
ENGINE, UNKNOWN OR OTHER
When coming to a complete stop, the vehicles' start/stop feature was engaged and the car's engine turned off. Instead of turning back on when the brake was released, the car did not turn back on. Hitting the ignition button also did not start the vehicle back up immediately. This happened to me two times in the past month. Both times, I was stopped at a red light and the car left me stranded in traffic. After a few attempts of hitting the ignition button, the car would start back up. The vehicles start/stop feature malfunctioned and it would be available for inspection upon request. This put my family's safety at risk because the car left us stranded in the middle of a busy intersection. The vehicle has not been inspected yet. There were no warning lamps prior to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476830August 1, 2022
ELECTRICAL SYSTEM
Keyless Start System Problem light came on and I saw that there had been recalls on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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