Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11474178July 15, 2022
UNKNOWN OR OTHER
Pilot's automatic start-stop system doesn't turn back on after a complete stop sporadically. General inspection did not find any issues. Vehicle available for further inspection if a loaner is provided. Warning lights that came on includes all lights on the dashboard flashing and a clicking sound occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473707July 13, 2022
ELECTRICAL SYSTEM
When vehicle was at a stop, then car turned off via the auto stop feature and did not turn back on its own. This happened twice. The first time it took a few minutes for me to be able to start the car. It kept shifting the transmission to neutral on its own, then I would shift it to park and when I pressed the start button it went back to neutral. This happened about 10 times on a row before I was able to restart the car. The second time I was able to restart it immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473574July 12, 2022
ELECTRICAL SYSTEM, ENGINE
In heavy traffic at the airport, when I was slowing down and stopping the Automatic Start/Stop functionality caused the vehicle to stall. The vehicle then went into neutral on it's own. I put the vehicle in park and it would not start (As if the vehicle had a dead battery or alternator issue). I charged the battery and it still would not start. I have read several other forums on this MY and other Honda Pilot's where the vehicle will stall at intersections/stopping points and refuse to start despite several efforts. I see this as a serious safety issue if in heavy traffic on a free way or working to clear an intersection. I believe this issue needs addressed. Honda also states that it can not turn off the Auto Start/Stop feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473382July 11, 2022
UNKNOWN OR OTHER
The "auto idle stop" function has begun to randomly NOT restart the Honda Pilot. When this occurs, the Pilot must be placed in park and then restarted. Restart is not always immediate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473261July 10, 2022
POWER TRAIN, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Several times since 2019 while driving on not straight roads(slight curves either left or right), the Automatic Emergency Braking would activate, First I would get a big bold BRAKE in Red letters on the Display. I would be looking around, no cars are coming, I'm in the correct lane, not speeding and sometimes the car would actually start applying the brake(s) when there is absolutely no reason to apply the brakes. This has happened several times while we have driven the vehicle either on a 5 to 6 hour trip and maybe has occurred a total of 5 times since we have owned the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472471July 6, 2022
ENGINE
The pilot will suddenly not start and has around 36k miles. Took it to the dealer and they braid the battery is fine. Replaced battery regardless. It has also stopped at red lights and then have to jump it, making me carry a jump brick with me at all times. Has been a happening for two months. Have had to turn off eco system and also have to turn off the gas saving feature at traffic lights where the engine shouted down when stopped so as not to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472256July 4, 2022
UNKNOWN OR OTHER
I recently experienced an issue where I was sitting at a traffic light. The auto stop/start feature had turned the car off while waiting at the light, but when I let off the gas pedal, the feature seemed to initiate a start of the vehicle, but that didn't work. The driver dash lit up saying I needed to put the car in park and hold down the break before hitting the Start/Stop engine button. This was the first time I've fully experienced this happening. I've had similar issues with the auto start/stop feature, but nothing has been consistent to reproduce. I brought it to the attention of the dealership from which I purchased the car, but they could not reproduce the issue. I just thought it either had to do with the battery level being low or something with the starter, but the dealership indicated those looked fine. From what I remember of this specific issue, I did have my A/C running pretty high, as it was a rather hot morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472288July 4, 2022
ENGINE, ELECTRICAL SYSTEM
The engine does not restart on its own after the auto start-stop shuts it off at a stop sign or stoplight. This happens so frequently that I am forced to turn off the functionality every time I start the car for fear that it won’t start again at the stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472064July 1, 2022
ENGINE, ELECTRICAL SYSTEM
During the highway trip the auto idle functionality did not resume after a full stop. The car engine stopped and transmission switched to neutral. It took multiple attempts to re start the car in the middle of a highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471619June 29, 2022
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Auto stop start is erratically failing to properly restart the car after brake has been disengaged. After arriving at a complete stop, the vehicle will properly shut down when the driver’s foot is on the brake. When the driver disengages the brakes, the engine should promptly restart and the car will find itself already in drive so it can continue to move forward. Under certain unknown circumstances, the car will stall and not be allowed to restart. In order to continue, I needed to shift the car to park, turn the car off completely, and then restart the car. Only then can I shift the car back to drive and continue. This presents a safety issue since once the brakes are removed, traffic behind interprets this action to mean you will be traveling forward shortly. The restart is sometimes accompanied by a lurk which might be also considered as moving forward. This vehicle has not been in a accident and the dealer was not able to reproduce this issue. The issue seemed to occur shortly after another recall was performed for the fuel pump. Auto stop start cannot be permanently disabled and needs to be performed each time the car is started. This circumstance seems documented in PE22005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471398June 28, 2022
VISIBILITY/WIPER
Drivers side outside mirror vibrates at highway speeds to the point that images become blurry and making distances unknown. This does not effect the passenger side outside mirror. Bought to Honda dealer and their response is this is a very common issue that the consumer must fix out of pocket if the repair is out of factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471419June 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I currently have a 2019 Honda, Pilot with approximately 70,000 miles. I have had problems with the idle stop feature since the first year of owning the vehicle. I have had many instances of a restart resulting in actuating the warning lights on my instrument panel and a few times when my vehicle did not restart. My dealer either was not able to diagnose the problem or did not know how. I even paid to have my battery replaced, which helped elevate the problem but did not fix it.I also either have a problem with the automatic braking system giving me a warning or in some instances actually applying the brakes when there is no traffic.Both of these are reoccurring and on-going problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470945June 25, 2022
ENGINE
Start/Stop function engaged at a red light or in stop and go traffic, stopping the engine. Engine would not restart. I attempted to restart engine and had a great deal of difficulty getting it restarted. This is a serious safety issue as vehicles could crash into me and/or I could be stranded with my two children. It has happened 5 times in the past 2 weeks. I have low miles on my car and have owned it less than 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470887June 24, 2022
ENGINE
While stopped at a busy 4 way stop light my engine shut off and the screed read “car in neutral must be in drive” then went to accessory mode. The car would not restart for five minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470370June 22, 2022
UNKNOWN OR OTHER
The start/ stop feature is malfunctioning. I was at a red light stopped this morning and the start/ stop feature kicked in and turn off the engine. However the switch or gear jumped to Neutral with no action from me and the car stuck. when I was about to go as the lights turned green, the vehicledidn'tmove ratherthe Neutrallight on the buttonwas on and none of the other buttons work. I tried pushing the drive button but the vehicle stuck on Neutral. So I have turn the ignition off and restart the vehicle while cars were lining behind me on the same lane. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470289June 21, 2022
ENGINE
I was the first car stopped at a red traffic light and my auto engine system engaged. When the light turned green, I released the brake and the car automatically shut completely off. Since my brake lights went out the car behind me began to accelerate, but had to quickly slam on the brakes as my car was stalled. I hurried to put on my hazards, and then looked at my dashboard. It stated I needed to shift the car into PARK, and then restart the engine. It took 3 tries to restart the engine and then I was able to turn off the auto idle system and continue on my way. I brought the car back to the dealer (I have at least 5 documented visits to the Garden State Honda Dealer for the same system issues.) They told me they were unable to replicate the issue and did nothing to help this issue after having my car for a week and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470139June 20, 2022
UNKNOWN OR OTHER
Rear camera of the car suddenly stopped working I’ve been following up for One year with the dealership and Honda. There is no response from them, the parts are not available since one year. As my car was still under warranty when i reported the issue. Honda has delayed this a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469880June 18, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Took my Honda Pilot 2019 for emissions test Vehicle Emmssion inspection MVA VEIP told me they having issues with this 2019 Honda especially the Honda Pilot and added manufacturing issues. My $14 was refunded back. Can someone please look into this issue for us. My friend with Honda Pilot 2019 is having the sane issue.We keep getting extended dates to drive around gases are expensive. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469883June 18, 2022
UNKNOWN OR OTHER
The Honda Pilot repeated failed Maryland Emission inspection. I am requesting the NHTSA to investigate nationwide before it becomes a major safety issue. The Maryland emission officials are also aware that most 2019 Honda Pilot is failing the emission test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469934June 18, 2022
ENGINE, POWER TRAIN
Reported to dealer twice and could not be replicated. They just tell me they have never heard of this problem. While at a traffic light the vehicle either shifts into neutral, park or second gear. Sometimes I press the accelerator and it does not go even though I’m in Drive. I gave up with the dealer but it is scary when people behind you honk and I could be rear ended because I’m scrambling to press the transmission buttons or restarting. A few incidents, I had to turn off and restart. I have learned if it is running and in Drive but does not go, I press the drive button several times to make it go or turn off and restart in lines of traffic. This vehicle has bells and whistles but falls short with engine and transmission. I currently own 5 Honda vehicles and 12 Hondas over the years. This vehicle is the one I feel the least secure in being dependable. It has 16,000 miles on it and has been problematic since approx 7,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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