Honda Pilot Complaints (2003)

720 consumer complaints on file.

#10023250June 17, 2003
STRUCTURE
WHILE DRIVING HONDA PILOT EX-L ON A LOCAL STREET AT 35 MPH, THE RIGHT REAR WHEEL SEEMS TO HAVE HIT SOMETHING OR SKIDDED. ATTEMPT TO CONTROL THE VEHICLE BY MOVING THE STEERING WHEEL RESULTED IN THE SUV GOING OUT OF CONTROL. WHILE STILL ON THE ROAD, ANY ATTEMPT TO STEER THE VEHICLE CAUSED IT GO IN AN UNEXPECTED DIRECTION. FINALLY, THE VEHICLE ROLLED OVER AND LANDED BACK ON THE WHEEL IN A DITCH BY THE SIDE OF THE ROAD. DRIVER SUSTAINED HEAD INJURIES AND TWO CHILDREN IN CAR SEATS, AGES 1 AND 4, ESCAPED UNHURT IN THE BACK SEAT. THE CAR SUSTAINED EXTENSIVE DAMAGE ALL AROUND ESPECIALLY ON THE DRIVER SIDE. THE WINDSHIELD, FRONT SIDE WINDOWS, FRONT DOORS AND FRONT ROOF APPEAR TO HAVE SUSTAINED THE GREATEST IMPACT. THE FACT THAT THE VEHICLE WENT OUT OF CONTROL SO EASILY SEEMS TO POINT TO A MECHANICAL FAILURE. IT WOULD BE USEFUL TO INVESTIGATE THIS ISSUE TO PREVENT ANY FUTURE ROLL-OVERS BY ANYONE USING THIS VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10021160June 6, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HEARING THE ANNOYING AND PRETTY LOUD BACK AND FORTH SLOUGHING OR THUMPING SOUND FROM THE BOTTOM OR REAR OF THE DRIVER SEAT (MOST LIKELY FROM THE GAS TANK WHICH IS WHERE IT IS LOCATED) WHENEVER COMING TO A STOP OR ACCELERATE FROM A STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021052June 4, 2003
STRUCTURE
WHILE DRIVING MY 2003 PILOT AT SPEEDS OVER 40 MPH, OPENING EITHER THE REAR WINDOW CAUSES A PRESSURE IMBALANCE WITHIN THE VEHICLE WHICH UNLESS THE WINDOWS ARE IMMEDIATELY CLOSED, CAUSES EXTREME EAR PAIN TO ALL PASSENGERS. THIS SITUATION CAN CAUSE A POTENTIALLY HAZARDOUS SITUATION IF THE VEHICLE IS IN HIGH SPEED TRAFFIC AND THE PRESSURE CHANGE AFFECTS THE DRIVER. I CONTACTED MY LOCAL DEALER AS WELL AS AMERICAN HONDA AND THEY CLAIM THAT THEY HAVE NO RECORD OF ANY SUCH COMPLAINTS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020896June 2, 2003
SEATS
THE BASE OF THE DRIVER SIDE LEATHER SEAT WAS SEVERELY STRETCHED AND SAGGED (AND ALSO WITH 'POINTY HAIRS' PROTRUDING FROM HOLES ON ALL LEATHER SEATS FRONT AND REARS) , AND THE ILLED-MANNERED HONDA DEALER'S SERVICE DEPARTMENT MANAGER(ROBERTSON HONDA IN NORTH HOLLYWOOD, CA) REFUSED TO REPLACE IT UNDER THE COVERED ORIGINAL HONDA WARRANTY AND DENIED TOTALLY THERE IS ANYTHING WRONG WITH IT ALTHOUGH THE DEFECT IS SO OBVIOUS AND VISIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018813May 16, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DAMAGE FROM DEFECT TO TIMING BELT (WORN FROM PROTRUDING BOLT) CAUSED ENGINE TO STOP WHILE DRIVING ON HIGHWAY. ENGINE DAMAGED DUE TO THIS DEFECT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018651May 13, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ON MY NEW 2003 HONDA PILOT ARE LIKE A SMALL POCKET FLASHLIGHT EXTREMELY DIM AND INSUFFICIENT FOR NIGHT DRIVING PLEASER HELP ME REMEDY THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017017May 5, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
EVERY TIME I ACCELERATE FROM A STOP OR COME TO A STOP I HEAR A THUMPING NOISE FROM FUEL SLOSHING AROUND IN THE TANK. THE LOCATION OF THE FUEL TANK IS RIGHT UNDER THE FLOOR BEHIND THE DRIVER'S SEAT. IT IS VERY LOUD AND ANNOYING TO HEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017062May 5, 2003
SEAT BELTS:REAR/OTHER
2003 HONDA PILOT CENTER SEATING POSITION 2ND & 3RD ROW. SEAT BELT SYSTEM DOES NOT FIT ADULT ( IN MY EXPERIENCE, 1 WOMAN 5'8" AND 1 WOMAN 5'10") OR CHILD IN A BOOSTER SEAT (BOTH HIGHBACK AND EVENFLO RIGHT FIT BOOSTER) PROPERLY. SHOULDER STRAPS CUT ACROSS NECK JUST UNDER JAW BONE. SHOULDER STRAP IS NOT ABLE TO BE POSITIONED AT CENTER OF COLLAR BONE AND IN SOME CASES DOES NOT EVEN MAKE CONTACT WITH COLLAR BONE (CHILD IN EVENFLO RIGHT FIT BOOSTER). MY CONCERN IS THAT IF THE SEAT BELT DOES NOT FIT PROPERLY OCCUPANTS WILL PUT SEAT BELT BEHIND BACK OR UNDER THE ARM. I AM A CPS TECHNICIAN AND PURCHASED THIS VEHICLE A FEW WEEKS AGO, NOT REALIZING THIS SITUATION. I HAD ONLY CHECKED THE INSTALLATION OF A BRITAX SUPER ELITE IN THE CENTER SEATING POSITION BEFORE BUYING THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017617April 28, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS LIGHTS WERE VERY DIM AND THE DEALERSHIP WAS UNABLE TO ADJUST THE LIGHTING PROJECTION. WHICH RESULTED IN POOR VISIBILITY. THE MANUFACTURER INDICATED IT THIS WAS A DESIGN CHARACTERISTIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015375April 8, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKE SYSTEM LOCKED UP, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011077March 26, 2003
STRUCTURE, STEERING
WHILE BACKING OUT OF THE DRIVE WAY AND TURNING THE STEERING WHEEL IN EITHER DIRECTION YOU CAN HEAR A THUMPING SOUND, IT'S A CONSTANT THUMPING. IF ONLY THE BACK 2 WINDOWS ARE ROLLED DOWN, THE SOUND OF THE WIND PASSING THROUGH THE CAR IS DEAFENING. IT CREATES A BOOMING THAT IMMEDIATELY AFFECTS THE EAR DRUM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010938March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
2003 HONDA PILOT HAS INTERMITTENT STARTING PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011496March 12, 2003
AIR BAGS
THE AIR BAG LIGHT CONSTANTLY STAYED ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009735February 25, 2003
STRUCTURE
NAR 03/03/2003. THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS HIT JUST AFTER THE RIGHT SIDE DOOR AND ON THE RIGHT SIDE REAR WHEEL. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007895February 20, 2003
UNKNOWN OR OTHER
WHEN DRIVING THROUGH STANDING WATER MORE THAN 3" DEEP, INSTEAD OF THE WATER BEING DIVERTED OUT AND AWAY FROM THE VEHICLE, IT IS DIVERTED AS A MASSIVE WALL OF WATER ONTO THE WINDSHIELD. IT IS NECESSARY TO IMMEDIATELY BRAKE, AS VISION IS 100% OBSTRUCTED. THIS HAS HAPPENED ON 3 DIFFERENT DAYS. TWICE IT WAS DURING HEAVY RAIN, WHERE WATER WAS POOLING BY THE CURB, BUT WAS NOT YET OVER THE CURB. ONCE IT WAS DURING DRY WEATHER, BUT THERE WAS A DEEP PUDDLE OF WATER IN A LOW SPOT IN THE ROAD. IN ALL 3 SITUATIONS IT POSED A SIGNIFICANT SAFETY HAZARD, AS WE COULD NOT REACT TO TRAFFIC SITUATIONS AHEAD OF US AND HAD TO COME TO A STOP UNTIL THE WINDSHIELD DRAINED. THE WINDSHIELD WIPERS WERE OVERWHELMED BY THE AMOUNT OF WATER THROWN ON THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005858February 14, 2003
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AT HIGHWAY SPEEDS 45MPH-75MPH A HIGH PITCH NOISE ORGINATES FROM THE DRIVER SIDE WINDOW OR FRAME, VERY ANNOYING AND CAN NOT ISOLATE AS OF YET, MAYBE MIS-ALIGNED WINDSHIELD? PLEASE DIRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005016January 31, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON THE NEW HONDA PILOT ARE WEAK AND FAIL TO ADEQUATELY ILLUMINATE THE ROAD AHEAD. IT'S THE DIFFERENCE BETWEEN USING A SPOTLIGHT VS A FLOODLIGHT. THE HIGH BEAMS WHEN IN USE JUST SEEM TO DISAPPEAR INTO THE NIGHT. YOU CAN SEE BUT THE LIGHT IS NOT BRIGHT ENOUGH IN MY OPINION. I THINK THE HIGH BEAMS SHOULD BE MORE LIKE A SPOTLIGHT IN LIGHTING UP THE ROAD AHEAD. I THINK IT IS A DEFINITE DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004761January 27, 2003
ENGINE AND ENGINE COOLING
ENGINE MAKING NOISE WHILE ACCELERATING VEHICLE HAS BEEN IN SHOP FOR THREE WEEKS FOR REPAIR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003414January 26, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THUNKING NOISE FROM GAS TANK WHEN STOPPING. IT HAS BEEN IDENTIFIED AS THE BAFFLES BUT HONDA DEALER REFUSES TO REPAIR UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000701January 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
I PARKED MY 2003 HONDA PILOT EX IN MY GARAGE AND FOUND OIL STAINS ON THE DRIVEWAY. WHEN I LOOKED UNDER THE VEHICLE, ALL THE OIL HAD DRAINED. I LOOKED AT THE DIPSTICK AND THERE WAS LESS THAN 1/16TH OF AN INCH OF OIL. THE VEHICLE WAS TOWED TO THE DEALER. THEY FOUND THE TIMING BELT WAS STRIPPED. THEY ALSO FOUND THAT TWO OF THE VALVES WERE BENT. ALL THESE WERE REPLACED BUT I AM CONCERNED THAT MORE DAMAGE HAS OCCURED TO THE ENGINE BY DRIVING WITHOUT OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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