Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11491649October 31, 2022
UNKNOWN OR OTHER
Auto restart after stop does not seem to be functioning. After stopping at a light, auto restart did not start the car again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491203October 27, 2022
ENGINE, SERVICE BRAKES
The auto -stop feature is now completely defective. Since I hit 30,000 miles I have had issues with it infrequently completely shutting off the engine. Now the mileage is higher, the vehicle shuts off every time I stop at light or stop sign. I have approximately 56,000 miles on the vehicle. It has been regularly serviced at the dealership. I feel this is a major safety issue since other vehicles expect me to be moving one the light etc., changes. There are no warning lights or other symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490944October 26, 2022
ENGINE
NUMEROUS RESTART ISSUES WHEN CAR IN IN IDLE MODE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. APPROXIMATELY 6 TIMES, MY CAR HAS BEEN STOPPED, IN IDLE MODE, AND SHIFTED INTO "NEUTRAL" & STALLING. I'M REQUIRED TO PLACE CAR INTO "PARK", TURN ON POWER, SHIFT TO DRIVE IN ORDER TO ACCELERATE. MESSAGES REGARDING "COLLISION MITIGATION SYSTEM" AND ALMOST STALLING ALSO OCCURS WHEN CAR IS STOPPED IN IDLE MODE. MY BATTERY (OF LESS THAN 3YRS) HAS BEEN REPLACED AS NOTHING ELSE HAS BEEN "DIAGNOSED" BY HONDA. ALTHOUGH THESE ISSUES HAVE SINCE OCCURRED SINCE REPLACING MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490803October 25, 2022
FUEL/PROPULSION SYSTEM
With the Honda Pilot stopped, the engine shut off with the Auto Engine Idle Stop Feature, but recently when pressing the accelerator pedal the car stalled out and turned off completely including disconnecting blue tooth and audio and display. This has happened one time where it completely shut off instead of restarting when pressing accelerator - but has also had exceptionally long "stall out" timing several other times when accelerator is pressed after stopping at stop light or stop sign. This is a concern as the car is STOPPED when other cars anticipate the vehicle to move forward with traffic and could result in a rear end collision. There was a warning lamp message that flashed on and a dinging - similar to when the car starts initially.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490551October 24, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2019 Honda Pilot. The contact stated while driving 5 MPH, the vehicle stalled. The contact stated that the battery and the traction control system warning lights were illuminated. The contact stated that he was able to manually shift to neutral. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490474October 23, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Today is the 6th time our Honda has had issues either the automatic start/stop system failing when at a stop light. The car will stop and shut off like it is supposed to, but will not restart. Car needs to be put into park, turned off, restarted, shift back into drive. This happens while we are at risk of being hit from behind, honked at, and creates an unsafe and stressful driving situation. Car has had infotainment issues that seemed to be fixed, but had issues prior to today’s incident. Car has been only serviced at Honda. No warning lights etc. This issue was reported to our dealer last December and they said the could no replicate the issue. In August this happened again immediately after having the car serviced for an oil change. The car is putting my family and others at risk and there seems to be many others with this same problem happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490494October 23, 2022
ELECTRICAL SYSTEM, POWER TRAIN
When stopped at a red light the engine shifted from drive to neutral on its own. The brake became stiff and it took shutting off and restarting the car multiple times before it would shift. This is the third instance of this vehicle shifting to neutral on its own. After the previous times (they occurred within the same day- one shifting from park to neutral and the other similar to this experience, also at a red light), I took the car into the dealership where it came back showing no codes and could not be replicated while there. It is a push button electric shifter and the vehicle has had multiple recalls and service bulletins for electronics (all repaired) and has experienced issues beginning one month after I purchased the car brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489668October 17, 2022
ELECTRICAL SYSTEM
Auto idle start/stop stalls at intersection. Auto idle engages normally, but when release foot from brake, car acts like it is going to restart the engine as it should, instead it kicks the car in neutral and accessory mode. You have to press the brake, press the start/stop button multiple times to get it to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489452October 16, 2022
ENGINE, ELECTRICAL SYSTEM
My 2019 Pilot continues to randomly turn off. This happens at stop lights mostly, but did happen while driving as well. Latest was at a gas station where it would not restart. Had it to a mechanic and auto zone and both said that nothing is wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489478October 16, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
For the second time is the last few weeks the car experienced issues after losing electrical power. It failed to start after being parked for about an hour at the airport. All sorts of warnings started randomly blinking on the dashboard. But the door, cabin lights etc all would come in when the doors were opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489129October 13, 2022
ENGINE, POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions, and the dealer replaced the starter, the injector, the transmission fluid, and the transmission plug. However, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488841October 11, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On several occasions my vehicle has acted as if it were going to die at a stoplight or intersection where the brake pedal was pushed enough to trigger the auto-off function. It did not start doing this until the last several months. I assumed it was because I did not have my foot pressed enough. On one occasion several weeks back it acted as if it did not want to start and then today I was completely stopped and stuck at a light, blocking traffic. The battery light came on and it would not let me restart it. After a minute I finally got it started and immediately drove it to the Honda dealer in which they weren’t able to check it. I will take back tomorrow for them to check it out. I’ve also read several articles about this same thing happening so I wanted to report it for the records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488413October 7, 2022
UNKNOWN OR OTHER
Auto Idle Stop is malfunctioning. When my car turns off at a stop using Auto Idle Stop many times the engine does not turn back on. Then I can't put make my car drive. I can't put it into Park. Nothing happens when I give it gas. So now I have to turn off my car and try to restart the engine so I can drive again. So cars behind me are starting to accelerate because the light has turned green and my car has stopped working. This has happened to me more than 10 times. Now I try to remember to turn off Auto Idle Stop but I don't always remember to do so. I'm afraid I will get hit because it is taking me sometimes 10 seconds to get my car moving again. My car is available for inspection. I have not taken it to the dealer. It has not been inspected by anyone. There were no warning signs although a warning light appears on the dash for a second when the engine won't start. It says something about Auto Idle Stop but I'm so busy trying to start my car again I can't read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487589October 3, 2022
ENGINE
The owns a 2019 Honda Pilot. The contact stated that on multiple occasions while at a stop, he released the brake pedal, but the engine failed to re-engage. Additionally, the contact stated that the transmission inadvertently shifted into neutral while driving. The contact stated that he was able to restart the vehicle after multiple attempts. No warning lights were illuminated. The first time the vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487553October 2, 2022
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The car is equipped with a stop-start system that is supposed to shut off the engine when you stop (eg at a red light) and restart almost instantly when you lift the foot off the brake. The restart feature fails somewhat regularly, maybe about 5% of the time. It has happened for many years, and with increasing frequency as the car is getting older. Sometimes the restart has trouble, the car misfires a moment, but then the engine restarts, sometimes a bunch of unrelated warnings sound when this happens, the car reporting that the collision avoidance systems are now offline or similar. Sometimes the engine completely stalls and does not come back online at all; when this happens, getting it restarted generally means putting it in park, turning the car completely off, then starting it again, a process that takes 10-15 seconds. When this happens at an isolated stop sign it is annoying; it has also happened on a highway exit ramp with traffic going around our disabled vehicle. Various Honda dealers have inspected and maintained the vehicle, and none have detected anything wrong to explain this behavior. The problem is intermittent and thus hard to reproduce on demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487084September 29, 2022
ENGINE, UNKNOWN OR OTHER
Start/Stop (auto Idle stope system) function issue. I have several incidents where the start/stop malfunctions. The other day I was on a red light and when I pressed the gas pedal to start driving the vehicle hesitate to start and begun to move backward. This happened several time already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486824September 28, 2022
POWER TRAIN
Vehicle failed to restart after stopping at a red light. Had to completely turn off the vehicle and restart it for it for engine to fire back up. Auto stop feature was on. Power seemed to suddenly go down and then the car was in park. Took couple of tries to start up as the car went into neutral in between.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486956September 28, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am actually reporting two incidences, since the first (never reported) now appears to be related. 1st: In March 2022 (approx 35,600 miles on the vehicle), the vehicle completely shut down after attempting to accelerate back out of the auto-idle stop mode. I was stopped at a traffic light on a Highway off-ramp in rush hour traffic. All of the warning lights and exterior lights started flashing and strobing in and out, but I also had no power of any kind for windows, radio, nothing. I was unable to turn on the emergency flashers, so I got out of the vehicle to redirect traffic around me while I waited for it to be towed to the dealership. They told me that by the time my vehicle got to them, that the battery was completely dead, and therefore there was no data or code. They told me that it had to be the battery, but they’d fully recharged the battery and it was all good. (Covered under warranty) Yesterday afternoon 9/27 I was at a stoplight, once again in auto-idle stop mode. I depressed the accelerator once the light turned green and the car would not move. I looked down and noticed that my car had shifted itself into neutral? It would not allow me to put it back in park and/or restart. By now I am trying to wave the people behind me to go around, when I look up and see there’s some kind of message scrolling across the driver’s display; something about a wrong gear? There were cars stuck behind me, so I was in a bit of a panic mode. I took a few breaths and tried again. I fully depressed the brake, was finally able to put the car back into park and restart the car. I am bringing the vehicle in for service tomorrow (I am now outside of warranty) after just having a comprehensive 40,000 mile service completed on Sept 10. Note: vehicle was purchased brand new and has been 100% dealer serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486628September 27, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Check engine light Code p219b “Check emissions system” Fuel injectors needed to be replaced at only 32,000 miles. Vehicle was out of standard factory warranty by 6 months but under 36k. Honda did replace them under the service bulletin. Just wanted to report so they hopefully keep covering for others as this is an expensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486468September 26, 2022
ENGINE, ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING
"Check Engine" light comes on, followed by "Emissions System" problem, then "AWD" problem, and also "Transmission" light with a message to pull over and find a safe location. Have brought in for the "Emissions Systems" problem and AWD multiple times, but problem re-appears within a day. Uploading one invoice of many.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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