Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11760407August 28, 2026
ENGINE, ELECTRICAL SYSTEM
We have had the car since bought new in 2019 and has about 105k miles. Since then it has had 4 new batteries and going to the dealership again for the same issue. The car struggles to start sometime and other we have to take multiple sttemps to hit the start button. Even then it feels like it is struggling to start. Also if we leave the start/stop fucnction "On" it stugggles to start at stop lights and in the most recent case it did the start at a stoplight once again. This has happened multiple time since we got the car and the dealership has done all the recalls and repalced the battery multiple time. This newest case the battery is new from Honda and less then a year old. We are afraid and concerned if the car will turn on anytime we go somewhere and trust my 2012. No warning light or anything comes on. If stopped in the wrong place this can cause a serious accident or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759646August 26, 2026
ELECTRICAL SYSTEM
Beginning last week, when shifting into reverse, the infotainment display (showing camera image) displays distorted, scrambled, or rolling color lines. Although Many 2019–2022 Honda Pilot SUVs are covered by an official safety recall (NHTSA Campaign 23V431) due to a defective coaxial cable connector (MOST connector) that deforms terminals and loses connection, this particular vehicle is not included in this safety recall. As we have young children, our safety is at risk because the rear-facing camera is not functional. Vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other indications or symptoms of the problem prior to the failure. I am happy to make the vehicle available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759416August 25, 2026
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the rear-view camera displayed a purple and green screen. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure by email, but no response was provided. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759599August 25, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
This vehicle exhibits an issue with the fold down sun visors on both sides whereby the hinge mechanism is extremely tight. So much to the point that the sun visors will no longer fold up out of the drivers view. Additionally, if the vehicle was to be involved in an accident the front driver and passenger's heads would likely impact the partially lowered sun visor possibly resulting in additional injury. When brought to the attention of the service department at my local dealer, I was told there is no way to lubricate the hinge mechanism and I'd have to purchase new sun visors as it is a trim item not covered by my extended warranty. This issue started to occur around the 90,000 mile mark and has continued to get worse. The vehicle currently has approximately 120,000 miles now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758581August 21, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM
Lane System Camera Failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758584August 21, 2026
ENGINE
The Auto Idle Stop/Start system on my 2019 Honda Pilot has failed at least a dozen times. When the vehicle is stopped and Auto Idle Stop shuts off the engine, the engine sometimes fails to restart when the driver attempts to proceed. The dashboard lights illuminate, but the engine does not restart. The driver must turn the vehicle completely off and manually restart it. The vehicle is available for inspection. This has created a serious safety concern. On multiple occasions, the failure happened to a young driver in my family while stopped at a busy intersection. When traffic began moving, the Pilot would not restart and remained unexpectedly stopped in an active traffic lane. There was no warning that the vehicle would fail to restart, leaving the driver trying to shut down and restart the vehicle while traffic was moving around them. I have taken the vehicle to an authorized Honda dealer multiple times regarding this issue. This is now my third attempt to have the problem addressed. The dealer is now performing the applicable Honda warranty work related to the Auto Idle Stop no-restart condition. There have been no warning lamps or messages immediately before these failures. The Auto Idle Stop system appears to operate normally until the engine is supposed to restart. At that point, the engine fails to restart and dashboard warning lights illuminate. The vehicle has not been inspected by police or insurance representatives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758192August 20, 2026
POWER TRAIN, ENGINE
The contact owns a 2019 Honda Pilot. The contact stated that the engine light was illuminated. The transmission emission message was displayed. The contact stated that the failure was associated with DTC: P0777. The vehicle was taken to the local dealer, who recommended a transmission flush. After the transmission flush the vehicle failed to shift from second to third gear. The vehicle was taken to the dealer a second time and another transmission flush was recommended and the dealer eventually determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758231August 20, 2026
ENGINE
The connecting rod snapped in my 2019 Honda Pilot V6 engine at 102,000 miles. This is the exact mechanical failure described in NHTSA Recall 23V-751, but Honda is refusing to repair it due to a VIN exclusion. The dealership has confirmed this was a sudden, unpreventable structural component failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757989August 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2019 HONDA PILOT EX-L WAS STOLEN FROM OUR DRIVEWAY IN JERSEY CITY, NJ ON OR ABOUT JULY 16, 2026. THE VEHICLE WAS LOCKED. BOTH FACTORY KEY FOBS REMAINED IN MY POSSESSION AND WERE INSIDE MY RESIDENCE AT THE TIME. NO WINDOW WAS BROKEN AND NO GLASS WAS FOUND AT THE SCENE, INDICATING THE VEHICLE WAS OPENED AND STARTED ELECTRONICALLY RATHER THAN BY FORCED ENTRY OR MECHANICAL BYPASS. WE HAVE A VIDEO RECORDING OF THE INCIDENT CAPTUREd BY OUR HOUSE SECURITY CAMERA. THE VEHICLE HAS NOT BEEN RECOVERED. A POLICE REPORT WAS FILED WITH THE JERSEY CITY POLICE DEPARTMENT [26-140624]. THIS VEHICLE IS EQUIPPED WITH HONDA SMART ENTRY AND PUSH-BUTTON START. SECURITY RESEARCHERS HAVE PUBLICLY DOCUMENTED A ROLLING-CODE VULNERABILITY IN HONDA REMOTE KEYLESS ENTRY SYSTEMS (CVE-2022-27254, KNOWN AS "ROLLING-PWN") REPORTED TO AFFECT HONDA VEHICLES FROM MODEL YEARS 2012 THROUGH 2022, WHICH INCLUDES THIS VEHICLE. HONDA HAS PUBLICLY ACKNOWLEDGED THAT REMOTE KEYLESS COMMANDS CAN BE MIMICKED, BUT HAS STATED IT HAS NO PLAN TO UPDATE OLDER VEHICLES. NO RECALL, SOFTWARE UPDATE, OR OWNER REMEDY HAS BEEN OFFERED FOR THIS VEHICLE. POLICE DEPARTMENTS IN NORTHERN NEW JERSEY, INCLUDING NEWARK, HAVE ISSUED PUBLIC WARNINGS IN 2026 THAT THIEVES ARE USING ELECTRONIC DEVICES TO CAPTURE OR RELAY KEY FOB SIGNALS TO STEAL LATE-MODEL HONDA VEHICLES. THE PATTERN DESCRIBED IN THOSE WARNINGS MATCHES THE CIRCUMSTANCES OF THIS THEFT. I AM REPORTING THIS AS A POTENTIAL SAFETY AND SECURITY DEFECT IN THE VEHICLE'S ELECTRONIC IMMOBILIZER AND KEYLESS ENTRY SYSTEM. A VEHICLE THAT CAN BE OPENED AND DRIVEN AWAY WITHOUT THE KEY PRESENT DEFEATS THE PURPOSE OF THE ANTI-THEFT IMMOBILIZER AND CREATES RISK BEYOND PROPERTY LOSS, INCLUDING THE OPERATION OF THE VEHICLE BY AN UNAUTHORIZED AND UNIDENTIFIED DRIVER ON PUBLIC ROADS. I REQUEST THAT NHTSA INVESTIGATE WHETHER A DEFECT INVESTIGATION IS WARRANTED FOR HONDA KEYLESS ENTRY AND IMMOBILIZER SYSTEMS IN THESE MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757538August 17, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. The NHTSA Recall Number: 23V-431 does not include this VIN; however, the failure symptoms appear to be identical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755761August 9, 2026
SUSPENSION, POWER TRAIN
Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755763August 9, 2026
SUSPENSION
my car's mile is 61500. Front Suspension conection parts have a lot of rust. It looks dangerous. My husband saw that he was looking at tires. I believe It will cause more damages to my car in the future. please advise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754926August 5, 2026
STRUCTURE, SUSPENSION
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 20-25 MPH from a complete stop, the vehicle partially spun out. The contact was able to stop the vehicle. The contact stated that the failure could have caused a crash. The dealer was contacted and informed the contact that the earliest appointment for the recall repair was in four weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753582July 29, 2026
ENGINE
I was with my mother in law coming home from shopping. Car jerked and went into limp mode. We pulled over and restart the car and we were still in limp mode. We could past 2k RPM. We pulled in to the autozone that was near by, had them check the code and we have p0369 which indicates a camshaft sensor. I notified the deal where I always get my service done and they couldn’t take in the Pilot. I called multiple places but lead time was fair. I took it to a master mechanic and he states that he had ran into multiple problems about the camshaft has a play and hit the sensor. Sure enough he was right! Older vehicle has a recall on this. I called Honda customer service about the problem I have and they don’t a recall for this year make and model. They couldn’t help nor steer in the right direction. So we are now out of pocket for the issue that is known.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753641July 29, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752989July 27, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752115July 22, 2026
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751932July 21, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
In the past month 4 times I had a Software, Module malfunction. All lights in in the dash are on like a Christmas Tree. Believe is related to the PGM. When to the Honda dealer in Winter Haven explained what happened and show a short video and they said that because my Vin [XXX] have no recall I have to pay $89.99 for an inspection and other charges to fix the problem. I told the service department that my battery & alternator were Ok that many Honda vehicles had the same problems and that I believe is the PGM. When this happens I can’t turn the Suv off, the brakes started acting weird, can’t open the rear door and the engine accelerates. If this is not a safety hazard I don’t know what it is. I have an appointment tomorrow with the dealer but I think that pay for a manufacturer malfunction is no way of doing business INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751468July 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751471July 20, 2026
UNKNOWN OR OTHER
While operating my 2019 Honda Pilot, the vehicle experienced a sudden mechanical failure of the factory moonroof assembly. While driving, the moonroof became permanently stuck open / began violently grinding and refused to close.This mechanical failure presents an immediate safety and security hazard. Because the glass cannot be closed, it exposes the interior cabin and driver to distracting external wind turbulence, weather, and road debris while traveling at highway speeds. Furthermore, the inability to secure the vehicle leaves it vulnerable to theft and environmental damage. The vehicle currently has 88000 miles.Inspection reveals that the failure stems from fragile internal components within the track assembly and drive motor. This structural failure requires a costly, full replacement of the track frame mechanism. I request that the NHTSA track these mechanical track failures to determine if a formal safety investigation or recall is warranted for the 2019 Pilot's moonroof assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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