Honda Pilot Complaints (2010)

111 consumer complaints on file.

#10940021January 5, 2017
ENGINE, POWER TRAIN, SUSPENSION
EXCESSIVE VIBRATION IN FRONT END WHEN ECO LIGHT TURNS ON INDICATING CYLINDER SHUT DOWN AND WHEN DRIVING OVER 30 MPH PROBLEM BEGAN AFTER APPROX 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934351December 10, 2016
AIR BAGS
TAKATA RECALL - WE RECEIVED THE INITIAL RECALL LETTER FROM HONDA AND IMMEDIATELY TOOK OUR VEHICLE IN FOR SERVICE. WE WERE TOLD THAT PARTS WOULD BE ORDERED AND IT COULD TAKE 3 MONTHS. 6 MONTHS HAVE PASSED AND THE AIRBAG HAS NOT BEEN REPAIRED. WITH 2 SMALL CHILDREN WHO RIDE IN THE VEHICLE EACH DAY, THIS IS UNACCEPTABLE. WE ASK FOR YOUR HELP IN GETTING OUR AIRBAG(S) REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924696November 7, 2016
UNKNOWN OR OTHER
RECALL. I HAVE BEEN WAITING FOR THE RECALL PARTS TO COME IN. THEY ARE TELLING ME NOT TO DRIVE THE CAR UNTIL IT IS FIXED. WHAT AM I SUPPOSE TO DO NOW?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924805November 7, 2016
AIR BAGS
I HAVE CALLED THE WALNUT CREEK HONDA SERVICE CENTER TWICE TO SCHEDULE A SAFETY RECALL FOR MY VEHICLE (THE LAST TIME WAS 8/26/16). THEY HAVE NOT RETURNED MY PHONE CALL AND HAVE NOT BEEN DILIGENT IN GETTING THIS RECALL TAKEN CARE OF. I WOULD LIKE SOMEONE TO HELP ME GET THIS RESOLVED. I DON'T WANT MY PASSENGERS HURT IN CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919107October 26, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE COMPLIANCE BUSHINGS CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918064October 22, 2016
ENGINE
ENGINE BURNS EXCESSIVE OIL AND ENGINE HESITATES FROM TIME TO TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915343October 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910900October 1, 2016
AIR BAGS
I HAVE CONTACTED THE DEALER RICK CASE HONDA IN DAVIE FL. SEVERAL TIMES SINCE EARLY JULY TO SCHEDULE MY VEHICLE FOR THE RECALL REPAIR. SINCE THEN THEY HAVE NOT REPAIRED MY VEHICLE. IT HAS BEEN OVER 60 DAYS. I HAVE HAD THIS PROBLEM WITH OTHER RECALLS AS WELL. I WANT MY VEHICLE FIXED.I WILL CONTACT AN ATTORNEY SOON IF NOT REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910474September 29, 2016
AIR BAGS
CONTACTED REGARDING RECALL OF PASSENGER SIDE AIRBAG IN JULY 2016. CALLED LOCAL DEALER IN FRISCO TEXAS. WAS PUT ON A WAITING LIST AND FOR AS TOLD WE WOULD BE NOTIFED WHEN PART WAS AVAILABLE. WE HAVE CALLED EVERY 2 WEEKS SINCE THE END OF JULY AND HAVE BEEN TOLD THE SAME THING.: THE PART IS BACK ORDERED AND SHOULD BE AVAILABLE IN 2 WEEKS. WE HAVE STILL NOT HAD THE PART REPLACED AND HAVE NOT HEARD FROM THE LOCAL DEALERSHIP. IT HAS BEEN OVER 90 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909443September 24, 2016
AIR BAGS
TAKATA RECALL: RECALL PAPERWORK RECEIVED JULY 2016. PHONED HONDA SERVICE ON 7/21/16 TO INQUIRE ABOUT PARTS. IT HAS BEEN OVER 60 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908417September 21, 2016
AIR BAGS
TAKATA RECALL. DEALERSHIP NOT RESPONSIVE.60+DAYS. LIVE IN FLORIDA AN AREA OF HIGH ABSOLUTE HUMIDITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907533September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904347September 7, 2016
UNKNOWN OR OTHER
I HAVE A 2010 HONDA PILOT WITH 81,000 MILES. THE VEHICLE WAS PARKED AND RUNNING WITH THE AIR CONDITIONER TURNED ON. THE AIR COMPRESSOR BLEW OUT SPEWING FREON OUT OF THE HOOD. I HAVE READ SIMILAR COMPLAINTS FROM HONDA CRV AND HONDA PILOT OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903659September 5, 2016
AIR BAGS
TAKATA RECALL I HAVE RECEIVED NOTICE OF THE RECALL. CALLED MY DEALERSHIP IN JUNE, THEY TOLD ME THEY WOULD ORDER AIRBAGS. I AM STILL WAITING FOR THE AIRBAGS TO BE REPLACED. I WROTE AMERICAN HONDA ASKING FOR A RENTAL CAR BECAUSE I HAVE CHILDREN IN MY CAR FOR CARPOOL TO/FROM SCHOOL AND HAVE BEEN TOLD NO THAT "HONDA IS NOT PREPARED TO DO THAT". BUT I AM STILL WAITING FOR THE AIRBAGS. IT HAS BEEN 3 MONTHS; THAT IS MUCH TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899727August 31, 2016
AIR BAGS
TAKATA RECALL HONDA INFORMED US IN JULY THAT OUR PASSENGER SIDE AIRBAG IS DEFECTED AND WHEN WE CALLED TO GET IT REPAIRED WE WERE INFORMED THEY WERE ON BACK ORDER AND WOULD CALL US WHEN THEY COME IN. AS OF AUGUST 31ST, WE STILL HAVE NOT HEARD FROM HONDA. WE HAVE BEEN HAVING TO DRIVE 2 CARS AROUND WHILE WE ARE IN TOWN AS WE CAN'T GET OUR WHOLE FAMILY TO FIT GIVEN THERE ARE 2 KIDS IN CAR SEATS STILL. WE ONLY REQUESTED ALTERNATE TRANSPORTATION FOR OUR ROAD TRIP LABOR DAY WEEKEND AS IT'S A FAMILY TRIP AND WE CAN'T USE THE 3RD ROW SEAT OF OUR PILOT GIVEN WE HAVE TO PUT OUR SUIT CASES IN THE BACK. LISA (PHONE NUMBER 909-664-9269) FROM AMERICAN HONDA CLAIM REP WAS EXTREMELY RUDE TWISTING MY WORDS AROUND AND MAKING THE SITUATION COMPLETELY WORSE WHEN IT DID NOT HAVE TO BE. SHE SAID THAT HONDA WILL NOT PROVIDE US ALTERNATE TRANSPORTATION AND THEREFORE WE WILL HAVE TO USE ALL THE SEATS IN OUR CAR WHICH IS UNSAFE IN ORDER TO FIT OUR 2 SUITCASES AND OUR FAMILY. I WILL SAY THAT THE HONDA AUTOMOBILE CUSTOMER SERVICE REPS THAT ANSWERED THE INITIAL CALL WERE EXTREMELY NICE AND HELPFUL (I ONLY GOT ONE NAME AND THAT WAS VIRGINA). HOWEVER ONCE OUR CLAIM GOT MOVED UP TO THE CLAIM REPS IS WHEN I DIDN'T RECEIVE ANY RESPECT OR UNDERSTANDING OF OUR SITUATION AND FORCING US TO BE IN AN UNSAFE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899194August 29, 2016
AIR BAGS
TRAVELING TO VA BEACH WITH FAMILY OF 6. TALKED TO LISA A CASE MANAGER. SHE TOLD ME THAT PILOT IS DESIGNED FOR A 8 PASSENGER. AND I AM NOT QUALIFIED. ASKED WHERE I WILL PUT THE LUGGAGE AND THE GOLF CLUBS. THIS IS THE PURPOSE OF THE TRIP. SHE SAID. EVEN IF AM QUALIFIED, THE RENTAL I WILL GET IS A COMPACT CAR. THIS SOUND LIKE A CRAP TO ME. THE REASON I GOT A PILOT IS TO TRAVEL COMFORTABLY WITH MY FAMILY AND LIKE THE SMOOTH RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899287August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897678August 22, 2016
AIR BAGS
TAKATA AIRBAG. HONDA SENT ME A LETTER STATING I SHOULD NOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT, BUT THIS IS THE EXACT REASON I BOUGHT A PILOT. IT IS LARGE, AND SAFE AS I TAKE MY 82 YEAR OLD MOTHER EVERYWHERE, AND I WANTED HER SAFE. NOW, I AM SUPPOSED TO PUT HER IN THE BACK SEAT WITH MY BOYFRIEND'S GRANDKIDS, AND SHE WILL HAVE NO AIRBAG IF SOMETHING GOES WRONG? I WAS TOLD BY MY DEALER THAT HONDA HAD A MILLION DOLLARS FOR RENTALS, AND NOW THAT IS EXHAUSTED. HOW IS THAT MY ISSUE? I PAID FOR A SAFE CAR TO DRIVE MY MOM AROUND, AND NOW I HAVE NONE! I NEED A RENTAL CAR UNTIL THIS ISSUE CAN BE FIXED. HOW ARE TAKATA AIRBAGS STILL BEING PUT INTO NEW VEHICLES? I NEED HONDA TO RESPOND. TO DATE, MY 3 CALLS TO THEIR TALKING HEADS AT 888 234 2138 HAVE NOT BEEN ANSWERED. I WANT A GUARANTEE THAT MY DRIVER AIRBAG IS SAFE, AND I WANT TO KNOW IF THE PASSENGER AIRBAG GOES OFF WITH NO ONE IN THE PASSENGER SEAT, AM I GUARANTEED NONE OF THE DEBRIS WILL HIT ME? I KNOW AIRBAGS ARE NOT SUPPOSED TO GO OFF IF NO ONE IS SITTING THERE, BUT THEY ARE SUPPOSED TO KILL PEOPLE WITH SHRAPNEL EITHER. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895229August 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893388August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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