Honda Pilot Complaints (2009)

134 consumer complaints on file.

#10935034December 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933848December 8, 2016
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928973December 1, 2016
AIR BAGS
TAKATA RECALL. A LETTER WAS SENT TO ME IN JULY 2016 REGARDING THE PASSENGER SIDE AIRBAG. THE SAFETY CONCERN WAS THE AIRBAG COULD CAUSE METAL FRAGMENTS TO INJURE THE PASSENGERS IN THE VEHICLE IF THE AIRBAG WAS DEPLOYED. THE SUGGESTION WAS TO "NOT SIT IN THE FRONT PASSENGER SEAT" UNTIL THE PARTS WERE AVAILABLE FOR THE RECALL/REPAIR. A REMEDY WAS SUPPOSED TO BE DONE BY SUMMER/FALL 2016 AND I HAVE STILL NOT RECEIVED ANY UPDATE FROM HONDA. WE PURCHASED THIS PARTICULAR MODEL BECAUSE IT CAN SEAT UP TO 8 AND FIT OUR WHOLE FAMILY. NOT SITTING IN THE FRONT PASSENGER SEAT FOR 5 MONTHS WAS REALLY NOT A VIABLE OPTION. INSTEAD WHEN WE ARE FORCED TO USE ALL SEATS, WE PUT OUR FAMILY AT RISK FOR AIRBAG TO GO OFF AND 'METAL FRAGMENTS' POTENTIALLY INJURING OUR FAMILY. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923930November 2, 2016
ENGINE
ON 7/20/16 DRIVING AT 60 MPH ON HIGHWAY. LOST POWER AND HEARD CLICKING. COASTED TO SIDE OF ROAD, CALLED POLICE (NO REPORT), CALLED MY ROADSIDE ASSISTANCE AND VEHICLE TOWED TO DEALERSHIP. I HAD THE TIMING BELT REPLACED 1 YEAR EARLIER ON 1/19/15. I ALWAYS MAINTAINED THE VEHICLE AT THE DEALER AT EACH SERVICE INTERVAL. THE DEALER REPLACED MULTIPLE ITEMS IN ENGINE (ATTACHED DOCUMENT) AND CHARGED ME $1453 FOR THE WORK&PARTS WHICH DID NOT FIX THE PROBLEM. THE DEALER THEN TESTED VEHICLE AND NOTED LOW COMPRESSION AND ENGINE DAMAGE. THEY DETERMINED THAT THE ENGINE WAS RUINED. THEIR TERMS: INTERNAL ENGINE DAMAGE DUE TO TIMING BELT PULLEY BOLT FAILURE. DEALER SERVICE SAID BOLT SHEARED OFF AND IT WAS DUE TO A MANUFACTURING DEFECT. I TRADED VEHICLE AS IS FOR APPROX. $1600 INSTEAD OF REPLACING ENGINE FOR THE ESTIMATED AMOUNT OF APPROXIMATELY $10,000+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920608November 1, 2016
ENGINE
EXCESSIVE OIL BURNING BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920430November 1, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION. STARTED BACK IN BEGINNING OF AUGUST 2016. JUST CHECKING OIL AND FOUND THAT THERE WAS VERY LITTLE IN THERE. SO ADDED 3 QUARTS. I REMEMBERED THAT WE JUST RECENTLY HAD THE CAR IN FOR SERVICE TOO. ANYWAY, I CHECKED IT AGAIN TWO WEEKS LATER AND HAD TO ADD ANOTHER QUART. THIS OCCURRED OVER AND OVER AGAIN THE NEXT COUPLE MONTHS. NOW WE BROUGHT IT IN TO THE DEALER WE BOUGHT THE CAR FROM. NOW THEY HAVE BEEN VERY GOOD TO US OVER THE YEARS, BUT TOLD US THAT THEY DON'T KNOW WHY THIS IS BURNING OIL. I LOOKED UP ON LINE AND FOUND A CLASS ACTION SETTLEMENT. I THOUGHT GREAT I AM COVERED! LAWSUIT MENTIONS MY EXACT CAR TOO! WELL WHEN I CALLED THEY SAID I WAS NOT! I HAVE NO IDEA WHY I AM NOT COVERED! SAME PROBLEM, SAME YEAR, MAKE, MODEL, ENGINE, EVERYTHING! I AM LOST AT HOW THIS CAN HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918025October 22, 2016
ENGINE
EXCESSIVE OIL USAGE. PROBLEM STARTED SLOW WITH OIL BEING A QUART LOW AT OIL CHANGE. THE GOT WORSE WITH OIL NOT EVEN SHOWING ON DIP STICK AT OIL CHANGE. NOW I NEED TO ADD OIL ABOUT EVERY 1000 MILES. THIS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917619October 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917271October 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916290October 15, 2016
ENGINE
IN AUGUST, SETEMBER OF 2015 THE ECO LIGHT WOULD PERIODICALLY GO OFF THEN BACK ON. WEATHER CITY OR HIGHYWAY AT A STEADY SPEED. THEN THE CHECK ENGINE LIGHT WOULD COME ON. THIS WAS CYCLING BACK AND FORTH FOR QUITE SOME TIME. WE NOTICED OIL CONSUMPTION BETWEEN OIL CHANGES HAD INCREASED AND GAS MILEAGE HAD DROPPED. THE CHECK ENGINE LIGHT STAYS ON CONSTANTLY NOW. I CONTACTED A DEALER AND THEY HAD MENTIONED NOTHING ABOUT THE CLASS ACTION SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916092October 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911155October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907432September 18, 2016
AIR BAGS
IT HAD BEING MORE THAT 60 DAYS THAT I RECEIVED NOTICE OF THIS RECALL FOR THE PASSENGER AIR BAG ,THAT DEALER AND THE COMPANY HAS BEING NOTIFIED AND HAVE DONE NOTHING YET TO CORRECT THE PROBLEM, HTE PASSENGER SEAT IS OUT OF ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907091September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906513September 15, 2016
AIR BAGS
2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS/ REMEDY NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906230September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904476September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ THE CONSUMER STATED THE REPAIR WAS COMPLETED ON SEPTEMBER 19, 2016. UPDATED 10/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904543September 7, 2016
SERVICE BRAKES, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898004August 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897592August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot