Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11620082October 16, 2024
UNKNOWN OR OTHER
When at a stop at an intersection the engine auto idle/stop feature will engage and when you let off the break the engine comepletely dies and you have to put car in park and restart the car. This is extrememly dangerous when at intersections and in turning lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619881October 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Honda Pilot. The contact stated that while driving at various speeds, the vehicle would either hesitate or stall upon the depression of the accelerator pedal as the check engine light would appear on the instrument panel. The contact initially stated that the vehicle would restart after multiple attempts and resume normal driving; however, after a recent failure, the vehicle failed to restart. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a defective fuel pump. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the vehicle was not included in the recall. The vehicle remained in the possession of the dealer and had yet to be repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619882October 15, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated that while driving at 70 MPH, all the warning lights were illuminated. The contact was able to veer to the side of the highway where the vehicle stalled and restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic, who determined the failure was due to the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer informed the contact there was no recall coverage. The manufacturer was not contacted. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619236October 11, 2024
ENGINE
I recently had to have a short block engine replacement due to the known connecting rod bearing issue with 2016 and 2018-2019 Honda Pilots (service bulletin 24-001). I had to pay for the repairs in full since Honda Corporate said my vehicle is not yet part of the recall. I think it is obvious that my vehicle as well as numerous other vehicles [XXX] ) that experienced the exact same issue need to be included in this recall and reimbursed for our hefty expenses. Honda needs to be pushed to expand the VIN range that is included in this recall. It is no coincidence that we are all experiencing the same exact issue that is mentioned in the recall especially when Honda is known for manufacturing vehicles in a quality manner that usually do not exhibit this sort of major malfunction. Please have someone investigate this further as there are many of us that are having to spend quite a bit of money on repairs when it is pretty obvious that we should be included in this recall. Thanks for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618818October 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Rolled into a parking lot and the car suddenly stalled right before I could get into the spot - electriconics were still working and what not. Turned the car off and on and pulled in and then proceeded to charge my portable jumper just in case. Came back a few hours later and drove it home - all sorts of sensors were going off but the car was still fine. Once I got home, I swapped the battery with one that I was charging. At this point there was light flickering and more sensors failing. I went to replace with a new battery and it drove fine for a day or two. On the last day, my girlfriend said it started happening again, and she turned around and came back home where it stalled out again. We are terrified to drive this vehicle and purchased a different one out of fear. Please fix this issue, Honda, as it is pretty rampant from the other reports here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617390October 1, 2024
UNKNOWN OR OTHER
Keyless entry malfunction. Vehicle not starting at times. Replaced battery. Error lights on dash. A known issue by Honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616659September 26, 2024
UNKNOWN OR OTHER
The A/C in my 2016 Honda Pilot is blowing hot air. On my first visit to the dealer, dye was added to detect the leak at a cost of $422. Upon returning to the dealer a second time, the dealer replaced the A/C condenser at a cost of $1,075, which did not solve the problem. Upon returning to the dealer a third time, the A/C condenser was replaced again, and that also did not solve the problem. Upon returning to the dealer a fourth time, the dealer now recommends replacing the A/C evaporator at a cost of $2216. I believe these parts are defective, as Honda has already issued service bulletins extending the warranty to 10 years for the A/C Condenser in certain vehicles. This new warranty extension applies to the Accord, Accord Hybrid, Clarity, Civic Type-R, and Insight. [XXX] [XXX] [XXX] According to the service bulletins "This warranty extension covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out." See (Warranty Extension: 2019–21 Insight A/C Condenser) I am requesting that the 2016 Honda Pilot be included in the warranty extension, as I am experiencing the same issues for the expensive repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615765September 21, 2024
UNKNOWN OR OTHER
For the last few years the idle stop feature has resulted more than one dozen times of me being stuck at a stop light and not being able to get the car started. It will idle off and when I lift my foot off the break it will have trouble starting back up. If I wait a minute or so it can sometimes start back up but at least four times it has required a jump start to get it started again. It’s extremely stressful and scary to be at a light and stuck there with people honking and having to get out of the vehicle in a busy intersection to try to jump start the vehicle. I try to remember to turn off the feature every time I start the car but I forget sometimes. After the latest time being stuck with a toddler and trying to get someone to stop to jump start my car I am sending in a report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614972September 17, 2024
ENGINE
The engine seized on my 2016 Honda pilot with only 106,000 miles on it. It got regular maintainence and had oil in it when it seized. There was a clicking sound the day before but no warning lights to indicate an oncoming failure. The car just shut down while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614407September 13, 2024
ENGINE
While driving on the local highway enroute to the expressway, a blinking MIL came on. I noticed that there was ‘no acceleration’ when I stepped on the gas pedal when merging. For fear of stopping in the expressway, I drove for approximately 10 miles to my destination. I restarted the car & attempted to drive but I heard like a loud squeak & the car just died. I had it towed to an independent mechanic. The engine got locked & needed an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613712September 10, 2024
FUEL/PROPULSION SYSTEM
On 9-4-2024 my 2016 Honda Pilot was being driven on a city street when the engine stopped. The vehicle re-started and was driven to my residence. Messages had appeared on the dashboard. I scheduled an appointment with Courtesy Honda for the next day. On 9-5-2024 the vehicle started and I proceeded to drive it the 6 miles to Courtesy Honda. About halfway there the engine died. Multiple messages appeared on the dashboard. My wife had been following me in her car when the Pilot died. She helped me by steering the Pilot as I pushed it off the busy street manually to a side road. It was a hazardous situation. The Pilot would not start . I called a towing service to tow it to the dealership. At Courtesy Honda a service technician examined the vehicle and diagnosed the problem as “ high pressure fuel pump failure and low pressure fuel pump failure.” He recommended replacement. I approved the repair. It was completed for a total of $1754.46. I researched Recalls Of Honda Pilots For Fuel Pump Failure. I found there was a massive recall of thousands of Honda Pilots from 2016 and beyond. Letters were sent from Honda to owners authorizing replacement of fuel pumps. My VIN number was not included in the recall. It should have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613325September 8, 2024
ENGINE, ELECTRICAL SYSTEM
- The idle engine function does not work. I turn it off in general because if it is on, when I stop the car dies and the dashboard and electric functions, malfunction. They turn on and off and I cannot automatically start the car; it takes several times for the car to restart. - Today, I went to a pharmacy and when I tried to restart my car to leave, it would not begin. The dashboard went on and off and it took 1 minute for it to restart properly. - My teenage son is now a driver but I will not let him drive the car because it will stall. We drive to school everyday 45-60 minutes there and back; we are in the car a lot. - When I went to the dealer 1 year ago, they were going to charge me $200 for a diagnostic and then $2000 to fix the problem. I told them if I turn the function off, I have no problem. They suggested I do this. They offered no other solution. - Now, however even when the function if off, the engine is now stalling. - A few years ago, it stalled at a light on an incredibly hot day so I attributed it to the heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612714September 5, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The vehicle will delay driving with auto turn off enabled almost causing collisions. Then vehicle delays switching gears. Not daily The vehicle smells like gasoline occasionally after a fill up. O2 censor replaced twice. Electrical system issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612718September 5, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
In 2021, my 2016 Honda Pilot had routinely had restart issues from when going idle at stop. In some situations, it simply would not start again and had to be jumped off. I ended up getting the battery replaced multiple times, but on [XXX] I went to my vehicle to start up and it was dead yet again. I then hooked up a jumper and the vehicle instantly started smoking from under the motor. Within 20 seconds, fire had started under the hood and it caused extreme damage to my home. The car was also destroyed. There seemed to be some sort of electrical system issue. I was able to get my 1 year old daughter safely away and nobody was hurt. However, this caused extreme losses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11612884September 5, 2024
ENGINE
Our 2016 Honda Pilot stopped working at a busy intersection stoplight due to engine failure. Thank God no one plowed into the vehicle. If it was on the highway it could have been catastrophic. We had it towed to our local Honda dealer. They told us it would be $1000k in a diagnostic fee to take apart the engine to determine what was wrong. It was a connecting Rod bearing failure. There is a recall dated March 8th, 2024 for our 2016 Honda Pilot except our VIN number isn't included in the recall. It states "may have engines containing internal damage at the connecting rod bearings, possibly leading to engine failure." Our Honda dealer confirmed that this is what happened to our engine. On the [XXX] " website I found many others have had the same problem. They paid $8000 or $9000 to replace the engine. There is talk of a class action lawsuit on this thread. We were quoted $15000 to replace our engine by the dealer. Honda headquarters says they will pay 20 percent of the cost. This means we would owe 11,000 for a new engine on a vehicle priced out to be valued at around $15,000 on KBB.com. We should have a working SUV that is worth 15,000, but unless we pay 11,000 it is now worthless. Honda Motor Corporation must do the right thing and expand the recall to all of the vehicles affected. I filed a case complaint with Honda Motor Corp. but they said someone in the engineering dept would review it, but he has no idea when. We have 3 drivers in our house and now are down to one SUV because our Honda Pilot has no engine. The damages are many: My teenage son was driving and could have been killed when the engine stopped working. The dealer is asking us to pay 11,000 in repairs for a known manufacturing defect covered by a recall. We don't have 11,000 to pay for a new engine. We should have 15000 of value left in our Honda Pilot, but without an engine it is now worthless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612379September 3, 2024
ENGINE
Rod bearing went bad and caused internal damage to the engine beyond repair. Engine failed on a major highway with other cars speeding past, swerving to miss me. Engine was smoking by the time I pulled to the side and could have potentially caught fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611522August 29, 2024
ENGINE
My 2016 Honda Pilot’s started vibrating and making erratic noises coming from the engine. the vehicle stopped responding on acceleration and had to be towed to a Honda dealership.It was determined that the problem was a spun rod bearing which was indicated from Honda recall [XXX] ). Honda refuse to accept/approve and work with me and the dealership to get my engine replaced since they claimed my vehicle’s VIN came from a different factory. However, symptoms and diagnosis from an certified Honda technician and Honda dealership indicated that it was related. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611623August 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that there was an abnormal knocking sound at start up. There were six unknown warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, and the contact was informed that the VIN was not under recall. The dealer diagnosed the vehicle and determined that the engine rod was blown, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611056August 27, 2024
ENGINE
Rod knock caused by a messed up rod bearing in a 2016 ex-l honda pilot with 70k miles on it. Dealership stated I need to replace the engine due to the issue. Seizing rod bearing will cause engine problems resulting in an accident, fire, etc. It is not safe to drive. Other 2016 honda pilots have been recalled for the same known issue. My pilot unfortunately is not listed as part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611097August 27, 2024
ELECTRICAL SYSTEM, ENGINE
Car started displaying "Keyless start system problem". I changed both batteries in the key fobs, but it continued. After about 2 weeks of this, the car would not start. Just clicking and flickering of lights and gauges. Would not jump off or anything, so I had to tow it home. After researching it and checking the brake light switch to make sure it was still operational, and after purchasing and installing a new start/stop button, I decided to get a new battery. I took the old battery in and they said it was good, but I still got another one and installed it. The car started up and has been working for about 4 weeks, but now the same message is popping up again. I am worried that my wife will drive it somewhere and get stranded. I have seen that there are recalls on this on some of the Honda sites, but can't find it anywhere else. This needs to be addressed as it seems like a lot of people are reporting the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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