Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10266284April 21, 2009
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I HAVE SEVERE BRAKE SHUTTERING AND THE STEERING WHEEL SHAKES WHEN I APPLY THE BRAKES. IT STARTS OUT AS A MINOR SHUDDER AND SHAKE AT FIRST, AND THEN OVER TIME GETS PROGRESSIVELY WORSE, UNTIL IT IS QUITE VIGOROUS. A LITTLE BACKGROUND: THE CAR IS A HONDA CERTIFIED CAR- 2004 PILOT I BOUGHT 2 YEARS AGO. AS A CONDITION OF THE SALE, THE DEALER (SAM SWOPE IN LOUISVILLE, KY) SAID THEY WOULD FIX A SHIMMY IN THE STEERING WHEEL, AND A GRINDING OF THE BRAKES. THEY SAID IT WAS A MINOR PROBLEM. THE BRAKES WERE REPAIRED 2 WEEKS BEFORE I BOUGHT THE CAR. I BROUGHT THE CAR BACK 4 DAYS LATER AND THE ROTORS WERE RESURFACED. EVERYTHING WAS FINE FOR A COUPLE OF WEEKS, AND THEN THE PROBLEM STARTED COMING BACK- SLOWLY AT FIRST AND THEN GOT PROGRESSIVELY WORSE. 3 MONTHS LATER THEY RESURFACED THE ROTORS. THE SAME PROBLEM PROGRESSED AGAIN, AND 3 MONTHS LATER, THEY REPLACED THE REAR BRAKE PADS AND RESURFACED THE ROTORS AGAIN. I PUT UP WITH A SHIMMY IN THE WHEEL AS THE PROBLEM OCCURRED AGAIN . FINALLY, AFTER ABOUT 8 MONTHS, MY WIFE COULDN'T TAKE THE SHIMMY ANY MORE AND MADE ME TAKE IT IN AGAIN. I WAS RELUCTANT BECAUSE EACH TIME I TOOK IT IN NOTHING HAPPENED, AND I'D ALREADY SPENT OVER $700 TO NO AVAIL. ONCE AGAIN THE ROTORS WERE RESURFACED, THE FRONT PADS WERE REPLACED AND THE EMERGENCY BRAKE DRUM WAS TURNED. TWO MONTHS LATER I BROUGHT THE CAR IN FOR THE SAME PROBLEM, AND WAS TOLD THE ROTORS NEED TO BE RESURFACED AGAIN. I CALLED HONDA CUSTOMER SERVICE ON 4/21/09, TALKED TO TINA AND SHE SAID I WOULD LIKELY BE DENIED ANY HELP BY WALTER MENIGVAR THE EXEC. REVIEW MANAGER BECAUSE HONDA CORPORATE CONSIDERS THE BRAKES TO BE A REPAIR ITEM. I BELIEVE THERE IS AN INHERENT PROBLEM WITH THIS VEHICLE AND POSSIBLY IT'S DESIGN, AS I HAVE DRIVEN NUMEROUS CARS OVER 29 YEARS- MANY OF THOSE MILES IN THE MOUNTAINS OF WVA, AND HAVE NEVER ENCOUNTERED A PROBLEM OF THIS SORT. I HAVE ALSO HEARD ABOUT OTHER HONDA PILOTS WITH THIS PROBLEM. I ALSO THINK IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264771April 8, 2009
ENGINE AND ENGINE COOLING
DEFECTIVE MOTOR MOUNT 2004 HONDA PILOT - SEVERE STEERING WHEEL VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263518March 28, 2009
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS AND POWER DOOR LOCKS ON THE HONDA'S I OWN KEEP FAILING AND COST MORE THAN 300 DOLLARS TO REPAIR. THIS SEEMS TO BE A SYSTEMIC PROBLEM ON THE HONDA'S. I HAVE HAD THIS HAPPEN ON ALL 4 DOORS OF MY 2000 HONDA ACCORD AND 2 DOORS ON MY 2004 HONDA PILOT. HONDA NEEDS TO DO A RECALL AND FIX THIS ISSUE. PEOPLE SHOULDN'T HAVE TO PAY FOR A SYSTEMIC ISSUE IN THE CAR, WHICH CAN BE A SAFETY ISSUE AS WELL AS YOU CAN'T PUT THE WINDOWS DOWN OR UP ONCE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259226February 18, 2009
ENGINE AND ENGINE COOLING
TOLD BY HONDA TECHNICIAN THAT TWO OF THE FOUR MOTOR MOUNTS ARE DAMAGED AND NEED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257371February 3, 2009
STRUCTURE, VISIBILITY
MY 2004 HONDA PILOTS FLOORBOARDS ARE SOAKED WHEN I TOOK IT TO JOHNSON CITY HONDA THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THAT WAS THE FIRST OF JANUARY THEN I LOOKED AT AN AUTO CLUB THAT HAD A FORUM ABOUT LEAKS IN HONDA PILOTS THERE WHERE FOUR DIFFERENT PLACES THEY HAD FOUND LEAKS AND AFTER HAVING THEM FIXED STILL HAD SOAKED FLOOR BOARDS I HAVE A DAUGHTER SHE IS FOURTEEN MONTHS WHO RIDES IN THIS VEHICLE AND RIGHT AFTER I FOUND THE LEAK SHE GOT SICK FOR THE FIRST TIME SINCE SHE WAS BORN AND HAS BEEN SICK THREE TIMES SINCE DECEMBER AND SO HAS MY WIFE AND I GOT SICK FOR THE FIRST TIME LAST YEAR I HAD A BACTERIA INFECTION AND BRONCHITIS AND I GOT SICK AGAIN TWO DAYS AGO AFTER DRIVING IT SO NOW ITS JUST SITTING IN THE DRIVEWAY MY WIFE AND I ALTERNATE DRIVING THE 1996 HONDA ACCORD THE WHOLE REASON WE BOUGHT THE PILOT WAS BECAUSE WE WHERE PLANNING ON STARTING A FAMILY AND WANTED OUR DAUGHTER TO BE SAFE EVERYTIME IT RAINS THE FLOOR BOARDS GET MORE WET THE PEOPLE ON THE FORUM HAD A HONDA PILOT SERVICE BULLETIN THAT STATED HONDA HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME IN THE A-PILLAR BUT HAVE FOUND SEVERAL OTHER ONES I AM SO IRRITATED THAT I RAN OUT IN TWO INCHES OF SNOW TO GET MY REGISTRATION AT TEN O CLOCK AT NIGHT PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10254353January 9, 2009
ENGINE AND ENGINE COOLING
2 ENGINE MOUNTS REQUIRING REPLACEMENT AT 85K MILES ON 04 HONDA PILOT. HONDA DEALERSHIP COST TO REPAIR IS $499. DISCOVERED MANY OTHER HONDA PILOT OWNERS WITH SAME PROBLEM AND QUESTIONING WHETHER THIS IS A DEFECTIVE PART AND SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248733November 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN SHAKING AND MAKING NOISE. THE DEALER TEST DROVE THE VEHICLE AND STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. THE DEALER ALSO STATED THAT THEY WOULD PARTIALLY REPAIR THE FAILURE. THE CONTACT STATED THAT HE DOES NOT HAVE THE OTHER HALF AVAILABLE TO PAY. THE FAILURE MILEAGE WAS 97,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248337November 10, 2008
STRUCTURE
EVERY TIME IT RAINS EVEN IF CAR IS NOT MOVED, IT LEAKS TO FLOORBOARDS OF DRIVERS SIDE AND PASSENGER SIDE. HONDA PILOT IS FREE FROM ANY WRECKS OR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247230October 30, 2008
STRUCTURE
WATER LEAKING INTO FRONT DRIVER AND PASSENGER FLOOR.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245570October 15, 2008
AIR BAGS, VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT:ELECTRICAL
OPSD (OCCUPANT POSITION DETECTION SYSTEM) AND REARWIPER MOTOR FAILED AT THE SAME TIME WITHOUT PREVIOUS ACCIDENT. HONDA DEALER SAYING THIS ITEMS ARE NOT COVERED UNDER HONDA CERTIFIED USED CAR CONTRACT. I NEED TO POCKET OUT ABOUT $900.00 TO REPLACED BOTH PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230947June 13, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I'VE BEEN HAVING PROBLEM WITH THE STICKY ACCELERATOR PEDAL SINCE I PURCHASED IT. THE FIRST TIME THAT THE PROBLEM OCCURRED WAS AT 19K MILES. THE ACCELERATOR PEDAL GOT SO BAD ON THE HIGHWAY I HAD TO PULL TO THE RIGHT SIDE TO PREVENT FROM CAUSING AN ACCIDENT BECAUSE THE ACCELERATOR PEDAL GOT STUCK AND IT COULD NOT ACCELERATE. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THERE IS A PROBLEM WITH THE THROTTLE. THE DEALERSHIP REPLACED THE THROTTLE AT LEAST 5 TIMES AND ALSO CLEANED IT BUT MADE IT WORST. THE LAST TIME THAT THE DEALERSHIP REPLACED THE THROTTLE WAS IN APRIL 7, 2008 AND AGAIN I AM HAVING THE SAME PROBLEM. I'VE CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE REALLY IS NOT MUCH THEY CAN DO AT THIS POINT. I REFUSED TO PAY FOR SOMETHING THAT IS ONLY A TEMPORARY FIX AND WOULD LIKE SOME RESOLUTION TO THE PROBLEM. IT IS OBVIOUS THAT THERE IS A PROBLEM AND I AM ASKING FOR THIS TO BE RECALLED. MY VEHICLE IS NOT THE ONLY ONE THAT IS HAVING THE SAME PROBLEM. I'VE GONE TO THE HONDA PILOT FORUM AND READ THAT I AM NOT ALONE. I REALLY AM ASKING NHTSA TO CONSIDER A RECALL FOR THE HONDA PILOT. YES, I UNDERSTAND THAT I DID NOT EXPERIENCE AN ACCIDENT NOR INJURIES BUT I BELIEVE THAT A NEAR ACCIDENT SHOULD WARRANT A RECALL. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229305May 30, 2008
EXTERIOR LIGHTING:TURN SIGNAL, EQUIPMENT:ELECTRICAL
IN MAY 2007, U-HAUL OF KINGSTON, NY INSTALLED A TRAILER HITCH ON MY 2004 HONDA PILOT. ON APRIL 4,2008, MY TURNING SIGNALS STOPPED WORKING AND I SMELLED A BURNING ELECTRICAL SMELL. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL HONDA DEALER FOR APRIL 8, 2008. I STOPPED USING THE VEHICLE. THE CAR ALARM BEGAN TO GO OFF INTERMITTENTLY, WITHOUT PROVOCATION. WHEN WE TRIED TO START THE CAR TO BRING IT TO THE SERVICE APPT., IT WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE SERVICE TECH'S LOCALIZED THE SMELL TO THE REAR OF THE CAR AND BEGAN INVESTIGATING THE TRAILER HITCH INSTALLATION. THE "HIGH ENERGY 3 TO 2 TAILLIGHT CONVERTER" HAD OVERLOADED AND THE CASING AROUND THE UNIT HAD MELTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222398March 26, 2008
STEERING
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING SPEEDS RANGING FROM APPROXIMATELY 25 TO 55 MPH, THE VEHICLE BEGAN PULLING TO THE RIGHT. THE VEHICLE CHANGED LANES WITHIN SECONDS. THE CONTACT HAD TO USE EXTREME FORCE TO STEER THE VEHICLE BACK INTO THE CORRECT LANE. THE FAILURE CAUSED THE TIRES TO WEAR BEFORE THE NORMAL MILEAGE. THE DEALER REPLACED THE TIRES AT 27,000 MILES DUE TO THE EXTREME WEAR. THE STEERING IN THE VEHICLE WAS REPAIRED BY TWO MECHANICS; HOWEVER,THE FAILURE CONTINUED TO OCCUR. THE VIN, NUMBER OF CYLINDERS, AND ENGINE SIZE ARE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221374March 16, 2008
AIR BAGS
WE HAVE TWO HONDA PILOT 2004 AND 2005. APPROXIMATELY 6 MONTHS AGO THE AIR BAG (SRS) LIGHT ON THE 2005 CAME ON, TODAY THE LIGHT ON THE 2004 IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218665February 20, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE A 2004 HONDA PILOT EX THE DRIVER'S SEAT RIGHT SIDE GETS EXTREMELY HOT WHEN THE SEAT HEATER IS TURNED ON. THERE HAS NOT BEEN ANY INJURY OR ACCIDENT DUE TO THIS ISSUE BUT I HAVE SEEN WHERE IT HAS ONLINE DURING MY RESEARCH OF THIS PROBLEM. I AM TRYING TO BE PROACTIVE AND REMEDY A POTENTIAL PROBLEM BEFORE IT BECOMES A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215232January 17, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT WARMER BURNED A HOLE IN DRIVERS SEAT WHILE I WAS DRIVING THE VEHICLE. IT IS A VERY COLD DAY HERE AND I HAVE LOTS OF LAYERS ON SO I DID NOT FEEL THE BURN FOR A WHILE. WHEN I FELT IT BURN ME AND SMELLED THE LEATHER BURNING I SHUT OFF THE SEAT WARMERS. THE DEALER TELLS ME IT WILL COST $800 TO BE REPLACED. YIKES - WHAT IF THE SEAT WARMER ACCIDENTALLY GETS TURNED ON WHEN I AM OUTSIDE MY VEHICLE - WHEN IT IS BELOW ZERO OUTSIDE I WARM UP MY CAR FOR ABOUT 20 MINUTES -WILL MY CAR CATCH ON FIRE? *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10213757January 4, 2008
FUEL SYSTEM, GASOLINE
VTM-4 LIGHT AND CHECK ENGINE LIGHT ILLUMINATING. WAS TOLD THAT GAS CAP BEING LOOSE MAY CAUSE THIS TO HAPPEN BUT I HAVE BEEN ENSURING THAT IT IS PROPERLY SEATED EVERY TIME I REFIL THE VEHICLE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211754December 12, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS BURN OUT EVERY 2-3MO.S DARREL WALTRIP TELLS ME THERE IS NOTHING THEY CAN DO AND THAT THEY KNOW OF NO RECALLS ON THE VERY EXPENSIVE HALOGEN LIGHTS. I HAVE SPENT APPROX. 200.00 DOLLARS ON HEADLIGHT REPLACEMENT. I THINK THIS WOULD WARRANT A FREE CHECK AND REPAIR OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209710November 23, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING, THE CAR WENT IN TO FOUR-WHEEL DRIVE AND MALFUNCTION INDICATOR LIGHT WENT ON, AND STAYED ON EVEN AFTER THE CAR WAS RESTARTED. I TOOK IT IN TO THE DEALER, WHO REPLACED THE KNOCK SENSOR HARNESS WIRING DUE TO RODENT DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208759November 13, 2007
SERVICE BRAKES, HYDRAULIC, SUSPENSION
IN APPROXIMATELY EARLY 2006, I NOTICED THE FRONT WHEELS WOULD SHIMMY WHEN I APPLIED THE BRAKES AT HIGHER SPEEDS. TYPICALLY IT WOULD OCCUR AS I WAS DRIVING DOWN STEEPER GRADES IN THE MOUNTAINS. I BROUGHT THIS TO THE ATTENTION OF THE HONDA DEALER IN APRIL 2006 WHEN THE VEHICLE HAD 35,418 MILES. THE HONDA DEALER DISMISSED IT AND SAID IT WAS PROBABLY DUE TO THE FRONT WHEEL STILL WANTING TO PROVIDE POWER WHILE THE BRAKES WERE APPLIED. CONSEQUENTLY, THE BRAKE SYSTEM CHECKED OUT FINE DURING THEIR INSPECTION. UNFORTUNATELY, THE PROBLEM STILL PERSISTS AND IS GETTING WORSE. I'VE ALSO NOW NOTICED THE PROBLEM WHEN I DRIVE ON FLATTER SURFACES AS WELL. THE PROBLEM IS MOST NOTICEABLE WHEN STOPPING AT SPEEDS OVER 50 MPH AND IS EVEN MORE PRONOUNCED WHEN DRIVING DOWN HILLS. MY CONCERN AT THIS POINT IS THAT THE VEHICLE WILL BECOME UNSTABLE BECAUSE OF THE EXCESSIVE SHIMMY THAT OCCURS IN THE FRONT WHEELS WHILE BRAKING AT HIGHER SPEEDS OR ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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