Honda Pilot Complaints (2018)

442 consumer complaints on file.

#11422430June 26, 2021
UNKNOWN OR OTHER
Transmission temperature too hot Seems like every 8k miles I have this pop up. Only been serviced at Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418681May 26, 2021
ENGINE, POWER TRAIN
There is a noticeable 'Chirp' Noise when taking curves when i slow for the curve and accelerate out of the curve. Yes, it is available to be inspected. Had this in my 2016 Honda Pilot Touring AWD and we had to replace the entire transmission due to failure with the gears. Unsure if will be a risk other than being stranded somewhere if it fails. No police. No system errors or warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418363May 24, 2021
ENGINE
When my vehicle has the auto idle stop feature turned on, there are several times when I have been sitting at a stop light or in a median waiting to pull across or merge into traffic, and this feature engages and when you take your foot off the brake and the engine is supposed to auto restart, the engine stops completely instead and shifts itself into neutral which requires you to have to put vehicle in park and completely restart the whole car. Has been happening several times in the last year. I have taken it in to have the battery checked and it checks fine. The car is not throwing any codes. This can be particularly dangerous when you are in a median trying to pull across a busy Highway as your car just completely dies on you. Also a problem when you are at a red light and it turns green and everyone starts rolling and your car completely dies, this increases your chance of being rear-ended. If I manually turn the auto idle stop feature off when I initially turn the car on, this problem does not happen...... but this is every easy to forget as this is an automatic feature when your car is initially started..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417954May 20, 2021
ENGINE
The auto engine idle feature engaged at a stop light as usual. When I moved my foot from the brake to the accelerator, the car shut off, shifted into neutral and would not start. This was on a major highway. It took several minutes to start again, while I was stalled in dangerous traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415486May 7, 2021
UNKNOWN OR OTHER
THE CAR SHUT OFF WHEN TRYING TO RECOVER FROM IDLE STOP MODE. ALL LIGHTS TURNED OFF. THE CAR BECOMES INVISIBLE WHEN DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414726May 1, 2021
POWER TRAIN
1. WHEN ACCELERATING GRADUALLY ON THE 2018 HONDA PILOT TOURING AWD FROM COMPLETE STOP, THE CAR JERKS HARD AFTER THE CAR STARTS MOVING - PROBABLY FROM 1ST TO 2ND GEAR. THE CAR IS IN AUTOMATIC DRIVE MODE. 2.THE 2018 HONDA PILOT TOURING AWD TURNS OFF ENGINE UNEXPECTEDLY. WHEN SLOWING DOWN TO TRAFFIC, SOMETIMES THE CAR TURNS OFF THE ENGINE. THIS IS ESPECIALLY BAD WHEN ON A UPHILL AND IN HEAVY TRAFFIC, CAUSING PANIC. THE SUDDEN ENGINE STOPS ALSO HAPPEN OCCASIONALLY WHEN STOPPING TO SHIFT TO REVERSE INTO MY GARAGE- THIS CAUSES A DANGEROUS SITUATION AS CARS ARE COMING AND CAN GET INTO T-BONE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412895April 19, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM AN IDLE POSITION THERE IS A 2-3 SECOND DELAY. VERY SLOW TO BET MOVING AND VERY DANGEROUS IN HIGH VOLUME TRAFFIC. THE CAR OFTEN TIMES JERKS WHEN I AM ACCELERATING IN TO A HIGHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407417April 10, 2021
SEATS
I WAS MADE AWARE OF AN URGENT SAFETY RECALL THAT THE DRIVER & FRONT PASSENGER SEATS WERE ASSEMBLED WITH IMPROPERLY MANUFACTURERED RIVITS USED TO SECURE THE SLIDE RAIL FRAME TO THE VEHICLE FLOOR. I SCHEDULED AN APPT FOR THE RECALL ON 3/02/19 @ HUNTINGTON HONDA. I WAS TOLD THEY HAD THE PARTS & WOULD DO THE RECALL WHEN I BROUGJT MY CAR FOR THE APPT. THEY DID NOT DO THE WORK & TOLD ME THAT IS HONDA'S PROCEDURE IS THAT THEY NEVER REPAIR RECALLS ON THE 1ST APPT. THEN I MADE AN APPT AT HONDA CITY FOR THE RECALL REPAIR TO BE DONE ON 03/14/20 I MADE SURE THEY HAD THE PARTS BEFORE THE APPT.. AGAIN THE REPAIR WAS NOT DONE AND I WAS TOLD THEY NEVER REPAIR IT THE 1ST TIME THEY SEE IT. I SCHEDULED THE NEXT APPT AT HONDA CITY FOR THE RECALL REPAIR ON 09/05/20 & AGAIN IT WAS NOT DONE. I BELIEVE HONDA WILL CONTINUE WASTING MY TIME & CAUSING ME EXPENSES & LOSS OF SALARY EVERY TIME I MAKE AN APPT FOR THIS RECALL REPAIR. I DO NOT BELIEVE THEY HAVE ANY INTENTION OF EVER REPAIRING THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406741April 6, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
THE SUV JOLTS AND DECREASES SPEED . IT TAKES A LONG TIME TO TAKE OFF AGAIN. THE JOLTING CAN BE STRONG AND IT HAS DECREASED ON THE FREEWAY. THIS IS NOT SAFE FOR A FAMILY VEHICLE. THIS HAS HAPPENED FOR A COUPLE OF MONTHS. I WAS TOLD AT THE DEALER I JUST NEEDED A NEW BATTERY I DID CHANGE IT AND IT STILL DOES IT THEN I WAS TOLD THEY FOUND NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403900March 19, 2021
STRUCTURE:BODY
WHEN I PURCHASED THE VEHICLE IN JUNE 2018 I NOTICED THAT THE HOOD VIBRATED EXCESSIVELY AT HIGHWAY SPEED. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP THE DAY AFTER PURCHASE AND AGAIN AT THE FIRST OIL CHANGE. BOTH TIMES I WAS INFORMED THAT DUE TO THE LIGHTER METALS USED IN THE HOOD TO SAVE WEIGHT, THE VIBRATION WAS NORMAL. ON MARCH 5, 2021, WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, I NOTICED A LOUD "SLAPPING" NOISE COMING FROM UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT THE ALUMINUM AROUND THE HOOD SIDE LATCH (METAL HOOK) MECHANISM HAD TORN ABOUT 75% OF THE WAY AROUND THE ATTACHMENT POINTS (THREE BOLTS). IN ORDER TO KEEP THE HOOD SHUT, AND FROM SEPARATING, IT HAD TO BE TAPED TO THE VEHICLE BODY. I DROVE IT TO THE DEALERSHIP IT WAS PURCHASED FROM AND ALL WHO INSPECTED IT AGREED THAT IT WAS A MANUFACTURERS' DEFECT AND A SERIOUS SAFETY ISSUE. HONDA CORPORATE REPRESENTATIVES AGREED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400303March 11, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATURE TO ACTIVATE INDEPENDENTLY. THE CONTACT THEY BOUGHT A SPECIAL VACUUM TO CONSISTENTLY AND CONSTANTLY REMOVE DEBRIS FROM THE AREA HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 30,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387000January 7, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE IN REVERSED OUT OF THE DRIVEWAY TO GO ON THE MAIN ROAD, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHEN HE DEPRESSED THE EMERGENCY BRAKE PEDAL, THE VEHICLE CONTINUE TO ACCELERATED AND WAS UNABLE TO STOP, THE CONTACT LOST CONTROL THE VEHICLE WENT UP ON THE SHOULDER OF THE ROAD AND CRASHED INTO A POLE ON THE PASSENGER SIDE BRAKING THE PASSENGER SIDE WINDOW. THE CONTACT DID NOT SUSTAINED INJURIES BUT STATED THAT THE NEXT DAY HE EXPERIENCED DIZZINESS AND BACK PAINED. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WILL GET BACK TO HIM. THE CONTACT STATED THAT THE MANUFACTURER HAVE NOT YET CONTACT HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11385730December 31, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
MY FIANC WAS DRIVING TO MY DOCTOR TO FOLLOW UP SURGERY, TWO BLOCKS FROM 2 BLOCKS FROM THE HOUSE WE APPROACHED TO TRAFFIC LIGHT WAS ON RED AND SHE WAS APPLYING THE BRAKES WHEN WE WERE JUST ABOUT AT LIGHT SUDDENLY THE CAR ACCELERATED GIRLFRIEND HAD HER FOOT ON THE BRAKE BUT THE CAR KEPT GOING WE STRIKE A CAR AND HIT A PARKED CAR BAD ACCIDENT, 3 PEOPLE GOT HURT.EVERY TIME I WATCH THE VIDEO I AM MORE CONVINCED THAT SOMETHING WHEN WRONG WITH CAR SYSTEMS THIS HAPPENS ON KENNEDY BOULEVARD AND AUDOBON ST ON 12/11/2020 AROUND 11:05 AM SUNNY CLEAR DAY. I HAVE A VIDEO.*DT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11377811December 3, 2020
SEAT BELTS
I FOUND THE SEATBELT END THAT SHOULD ATTACH THE BELT TO THE ANCHOR ON MY PASSENGER SIDE SECOND ROW DETACHED TODAY. THE BELT WEBBING IS FRAYED THROUGH BOTH THE WEBBING AND ALSO THE SEWN PORTION THAT MAKES THE LOOP ATTACHING THE BELT TO THE FLOOR/ANCHOR. THE ANCHOR IS BELOW A PANEL, SO I CAN'T SEE IF THERE WAS A SHARP EDGE THERE THAT RUBBED/CUT THE AREA, OR IT JUST UNRAVELED THROUGH AN AREA THAT WAS NOT PROPERLY SEWN. THE VEHICLE WAS STATIONARY, AND MY DAUGHTER REACHED FOR THE BELT TO BUCKLE (SHE USES BOOSTER), NOTICING THE DETACHMENT BEFORE WE DROVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360629September 23, 2020
VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE AT MY CHURCH WITH MY FOOT ON THE BRAKE. AS I NEARED THE END OF THE SPACE, THE CAR SUDDENLY SURGED FORWARD. IT WENT OVER THE CONCRETE BARRIER AT THE END OF THE SPACE AND CAME TO A STOP WHEN THE RIGHT FRONT TIRE HIT A TREE AND WAS KNOCKED TO A PERPENDICULAR POSITION TO THE AXLE. I BELIEVE THIS IS THE ONLY THING THAT CAUSED THE CAR TO STOP. THE AIRBAG DID NOT DEPLOY. THE CAR SURGED FORWARD ABOUT 5-6 FEET AT A HIGH RATE OF SPEED EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE AND I WAS SLOWLY MOVING INTO THE PARKING SPACE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11360107September 20, 2020
ELECTRICAL SYSTEM, ENGINE
AFTER ABOUT 20 MILES OF FREEWAY DRIVING I EXITED AND STOPPED AT A STOP LIGHT. I BELIEVE MY CAR WENT INTO THE ENGINE STOP MODE WHERE IT TURNS OFF THE ENGINE TO SAVE GAS. IT DID NOT RESTART AND WOULD NOT RESTART. THE CAR TOLD ME TO PUT IT INTO PARK, SO I DID. I TOUCHED THE CAR START BUTTON AND IT WOULD NOT START IT KEPT REPORTING AN ERROR ON THE SCREEN. I PANIC'D BECAUSE MY FAMILY WAS IN THE CAR AND THE LIGHT TURNED GREEN WITH CARS COMING FROM BEHIND VERY QUICKLY I KEPT PRESSING THE BUTTON GET THE CAR TO START BUT IT WOULD NOT. IT KEPT REPORTING ERRORS. FINALLY,AFTER ABOUT 5 MINUTES, THE HONDA LOGO SHOWED ON THE SCREEN INDICATING THE CAR WAS EFFECTIVELY REBOOTING AND THE CAR STARTED AFTER THAT. THIS IS COMPLETELY UNACCEPTABLE FOR ANY CAR. RELATED: I'VE PREVIOUSLY REPORTED THAT THE CAR ENGAGES THE ENGINE STOP FEATURE FAR TOO QUICKLY, LITERALLY WITHIN A SECOND OF COMING TO A STOP, WHICH IS DANGEROUS BECAUSE YOU MAY JUST BE STOPPING QUICKLY AT A STOP SIGN OR EXIT WHERE YOU'RE REQUIRED TO STOP. THE CAR CUTS OUT AND IT TAKES 3-5 SECONDS TO GET ACCELERATION. AFTER REPORTING THIS TO HONDA DIRECTLY THEY DECLINED TO CHANGE THE FEATURE TO BE FULLY DISABABLE AND I'VE SINCE GOTTEN INTO A COUPLE OF SITUATIONS WHERE I NEED TO GO, BUT MY CAR WAS IN THE STOPPED MODE B/C I COME TO FULL STOPS AT STOP SIGNS, APPARENTLY UNLIKE HONDA'S TESTERS. THIS FEATURE IS ONLY ENABLE ON ELITE MODELS OF THE PILOT AND IS FAULTY, IT IS DANGEROUS AND NEEDS A FULL REVIEW. AS SOMEONE WHO WAS ALSO IMPACTED BY THE SATURN IGNITION SWITCH INCIDENT THIS SEEMS VERY SIMILAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355727September 18, 2020
ELECTRICAL SYSTEM
FAILURE TO START. MY CAR WAS LOCATED IN MY DRIVEWAY. AS SOON AS I PUSHED THE START BUTTON THE CAR COMPLETELY SHUT OFF NO POWER TO ANY PART. NO LIGHTS WERE WORKING, NOTHING, COULDN'T EVEN LOCK IT WITH KEY FOB. THE CAR WAS COMPLETELY DEAD. WITH ONLY 17K MILE ON A ALMOST 3 YEAR OLD CAR THIS SHOULD NOT BE HAPPENING. AFTER I FEW MINUTES, CHECKING THE BATTERY, AND MANY ATTEMPTS TO START, IT EVENTUALLY STARTED WITH A SPUTTER AND THE GAUGES JUMPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350496August 20, 2020
ELECTRICAL SYSTEM
VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338261July 8, 2020
STRUCTURE:BODY
HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330692June 24, 2020
ENGINE, VEHICLE SPEED CONTROL
CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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