Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11635168January 9, 2025
FUEL/PROPULSION SYSTEM
Fuel pump inside the fuel tank failed while driving and caused my engine to stall and almost causing an accident in the highway. Several 2016 Pilots had a recall but my specific VIN does not show in the recall even though I had an issue with the Fuel Pump in 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634762January 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Vehicle struggles to restart on various occasions. Honda America has an extended warranty to replace the starter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634534January 7, 2025
ENGINE
We were driving south on [XXX] near Ashland, Oh. We heard a knocking that got very loud and bad quickly. There was a loud metal on metal BANG. The entire dash lit up for a few seconds, I braked quickly pulling off the interstate as safely as I could. Shut the car off and called for a tow. We had it towed to Mikes Auto in Barberton, Oh. Thats where still is. The mechanic diagnosed the issue as GRENADING. The lower end of the engine blew up. It EXPLODED!!! No warning lites whatsoever before the explosion. How does that happen? Do you realize how bad that could've been? $300 tow and a $6700 bill for a new engine. I will have put $15000.00 In this PC O [XXX] in less than one year. We have been Honda owners since 1992. Now I know how a F O R D owner feels like. My bought our first Mazda yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634620January 7, 2025
ENGINE
Unknown, I was driving on the Highway when all of a sudden my car came to a stop with the engine smoking up. I had it tow to my house and had my brother in law who is a car mechanic come check and he states that it is the connecting rod bearing. We see recalls on it for other same car model and year, but not for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634309January 6, 2025
ENGINE, POWER TRAIN
Engine failure consistent with recall 23V-751, and would like this included in NHTSA investigation RQ24013. Lost acceleration and check engine light came on. Pulled off of Interstate, turned off vehicle and restarted. Check engine light was off and vehicle accelerated normally for about 5 minutes. Then problem repeated with increased engine noise. Was able to limp the vehicle at no faster than 40mph to Honda dealer in Napleton, IL. River Oaks Honda of Napleton is able to verify the problem. Safety of occupants was put at risk due to large volume of traffic on [XXX] during holiday season and inability of the vehicle to maintain required minimum speed. Symptoms of this problem did appear in May 2024 and was diagnosed as P0369. Front bank camshaft was replaced by Hendrick Honda of Sarasota. Symptoms appeared again in October 2024 and vehicle was brought to John Hinderer Honda of Newark, OH. They diagnosed that the intake and exhaust valve lash was out of spec and they performed an intake and exhaust valvestand adjustment. This vehicle was well maintained and serviced by Honda dealers whenever problems appeared. I don't understand why previous diagnosis & repairs, which were costly, did not correctly identify the root cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634422January 6, 2025
ENGINE
Crankshaft froze. Engine totaled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634432January 6, 2025
ENGINE
Unknown, I was driving on the Highway when all of a sudden my car came to a stop with the engine smoking up. I had it tow to my house and had my brother in law who is a car mechanic come check and he states that it is the rod bearing. We see recalls on it for other same car model and year, but not for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633800January 3, 2025
ENGINE
There is a current recall for the engine rods, my vin is not included in this recall but I have an engine that needs to be replaced due to this @126,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633949January 3, 2025
ENGINE
Sudden Engine Failure. Possibly connecting rod related
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633571January 2, 2025
ELECTRICAL SYSTEM
I was driving the car and suddenly it stopped working in the road luckily I was near my home when it happened it was due to my alternator dying without any warning besides a low battery warning on my car I later took it to the dealer and was told it was due to a oil leak on the alternator luckily I was not on the turnpike or the expressway or I would be dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633307December 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, there was a loud knocking sound coming from the engine compartment with the check engine warning light illuminated. The contact diagnosed a misfire in cylinder #3 and replaced all the spark plugs and coils; however, the failure persisted. The vehicle was later towed to the local dealer who diagnosed that the connecting rod bearing had failed. The contact was advised that the engine short block needed to be replaced. The engine short block was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633076December 30, 2024
ENGINE
Honda service determined there is a failure of the number 5 cylinder connecting rod bearing. This could pose a safety issue if it had continued to be driven. We have also seen through news and online forums that this is a known, systemic issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632705December 27, 2024
SUSPENSION, FUEL/PROPULSION SYSTEM
A few years ago I was told my fuel injectors needed to be replaced. Last month, I was told that my suspension needed to be replaced and it wore out. Shortly after that my struts were leaking and making noise. I do not drive my car over rough terrain, just regular street driving and I get my vehicle maintained regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632507December 26, 2024
ENGINE, POWER TRAIN
Our 2016 Honda Pilot suddenly lost power on [XXX] and simultaneously developed a loud knocking sound coming from the engine on Monday ([XXX]) evening sometime between 7 and 8 PM. My son who was driving the vehicle was lucky to avoid an accident because it was difficult to pull to the right side of the road as there were fast-moving cars merging onto [XXX] from the westbound lanes of [XXX] . He pulled onto the right shoulder of [XXX] at just about [XXX], [XXX] . My other son and I drove to him. I was able to start the car but the knocking sound was still there and the engine struggled to stay on. I drove 0.5 miles safely and slowly (20-25 mph) to Midas at 1410 S. Nevada Ave. Midas diagnosed the vehicle with "a bad engine rod knock and main bearing squeak" that they could not fix. We had the vehicle towed to Corwin Honda in Colorado Springs on [XXX]. Honda technicians diagnosed the problem as connecting rod bearing failure. They recommended an engine replacement. There were recalls for the exact problem of our vehicle but our VIN was not part of the recall. We contacted Corporate Honda but they would not assist with any repairs and denied manufacturer responsibility for the connecting rod bearing failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632153December 23, 2024
ENGINE
the engine had a rod fail while driving and destroyed the engine with no warning. This happened November 2023, about 2 weeks after the recall from Honda for some 249,000 vehicles for this exact issue. they told me it was not included in the recall. My son was driving home from a school activity when this happened. It just stopped working and slowing down. It was a dangerous situation for him. My mechanic inspected it confirming the rod failed. There were no warnings lamps or messages that ever appeared before it happened. I ended up selling the vehicle for scraps but want to hold Honda accountable now that I have seen what happened. I want them to make me whole for the FMV of my vehicle which i lost when this happened. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631852December 20, 2024
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2016 Honda Pilot. That contact stated while driving 35 MPH, multiple warning lights were illuminated. The contact stated that the gear shifter failed to move. The contact stated once the vehicle was stopped the transmission failed to shift. The contact took the vehicle to an independent mechanic where it was diagnosed. The contact stated that several unknown repairs were performed. The manufacturer was notified of the failure, and the contact was referred to a local dealer for assistance. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631408December 18, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Honda Pilot. The contact stated that while driving on the highway at 40 MPH, the vehicle lost automotive power and shut off in the middle of the highway. The contact stated that all the warning lights had been illuminated. The vehicle was not able to be restarted. The vehicle was towed to a local dealer where the vehicle was diagnosed; however, the dealer found no cause for the failure. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified of the failure. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630814December 15, 2024
ENGINE, ELECTRICAL SYSTEM
We have had consistent, non-stop, unknown and unresolved engine issues from the day we purchased this vehicle. The dealership has not been able to identify or resolve these issues, which include the Rocker Arm, Cam Shaft and Cam Shaft sensors, numerous electrical, fuse and sensor failures and more. The symptoms appear to be the same as those cited with the connecting rod bearing issues but for some reason our vehicle has not fallen under the recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630485December 12, 2024
ENGINE
No precursors and vehicle always followed recommended maintenance. Started vehicle and began making knocking and screeching sound which grew increasingly louder, followed by the engine light flashing. Immediately pulled over and had vehicle towed. Gunn Honda ran diagnostics and determined engine failure originating in the lower engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629848December 10, 2024
ENGINE
Engine failure only at 80k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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