Honda Pilot Complaints (2025)

190 consumer complaints on file.

#11753712July 30, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision Mitigation Braking System has activated numerous times while traveling on a straight road with no other vehicles around. The brakes activated hard where items shifted in the vehicle and the seatbelts locked. Occupants were thrust forward at the time of braking. Contact was make with the dealership and there are is not any fixes advised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753611July 29, 2026
UNKNOWN OR OTHER
Not long after we purchased the vehicle, there was a crackling noise that comes up at different speeds. I reported this to the dealership (I can't recall exactly when). A mechanic (I believe) took the car for a test drive. He acknowledged hearing the sound 0n/off but could not determine its origine. Each time I go there for oil change, I re-state the problem. I had also reported this to Honda Corporate office. There was a recall at that time, and it was serviced. I thought this would take away the noise, but it is still there. I am not sure what to do next. I will continue to raise the isse each time I go to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753490July 29, 2026
SEAT BELTS
My Seat Belt Reminder System Not Operating Properly. In fact, the second-row seat belt behind the passenger seat is malfunctioning. I learned that Honda put out a service bulletin (26-027) (https://dot.report/bulletins/MC-11028510-0001.pdf) in regards to the safety issue. I contact Honda and was told the issue was covered under a warranty claim. However, my vehicle has 39,000 miles and is no longer under warranty. I asked if the issue was a safety concern and was told not to drive the vehicle as it was 100% a safety issue. However, the repair would not be covered until Honda recalls the vehicle. I'm concerned that I can no longer safely drive my vehicle until Honda initiates a recall. The service bulletin was dated January 21, 2026. As such, Honda has had seven months to issue a safety recall. The Honda representative stated I would likely be eligible for "Goodwill Assistance" if I couldn't afford to fix the vehicle myself until I am eligible for reimbursements via a safety recall. Why is the NHTSA allowing Honda to funnel safety costs through warranty claims and delaying a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753320July 28, 2026
ENGINE, POWER TRAIN
On June 25, 2026 my 2025 Honda Pilot Elite (47,503 miles) upon ignition had every warning light in the system illuminate sequentially without any prior incident. I had never experienced any indication of malfunction, including warning lights or messages. The Emissions System Problem light remained illuminated on the dashboard and, after review of the Owner's Manual instructions to avoid heavy acceleration and high speed, I had the vehicle towed by AAA on a flatbed truck 75 miles to my home. The incident occurred during the evening and the next morning I drove the vehicle to Herb Chambers Honda of Seekonk, the dealer who has performed every service on the vehicle, including recalls. Of note is that the service team at the Honda dealer, specifically Malainne Costa, has been exceptional in addressing this issue. American Honda was consulted to determine the best plan for resolution. I understand that American Honda is trying to work through necessary adjustments with the new 2025 model year. One month after the incident, my vehicle remains at the dealer. I learned that the two cylinder heads in the engine block on my vehicle need to be replaced and those parts are still on backorder. Another engine component system may require replacement due to calcium buildup on the intake valves. I was assured that my driving habits were not a factor in this incident. My concern is that this incident occurred at a time when I was in a safe location and was able to await the arrival of AAA without worry about my personal safety. I bought the brand new vehicle in November, 2024 and it is obvious that I drive a significant amount of miles per year. I worry about the safety risk of other drivers having a similar experience in a less than optimal location especially since there was no indication of a problem prior to this critical incident. I share this incident in the spirit of exploring whether this is a systemwide problem that may result in a safety recall by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753104July 27, 2026
VEHICLE SPEED CONTROL, ENGINE
The vehicle displayed a check engine light with a message stating an emissions issue. The car would accelerate on its own up to 10-15mph without any input to the throttle. Braking was extremely difficult and the car could not accelerate over 40 mph. My wife was driving and my 6 week old daughter was in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752932July 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Auto Idle Stop (AIS) system failed to restart engine after automatic shutdown at high elevation (~10,000 ft), following a long sustained incline. Vehicle had been driven through extreme heat (100°F+) in foothills prior to the climb, then ascended into cooler mountain air (~70°F). Coolant temperature gauge read normal (under half) at time of incident. At a stop, AIS shut off the engine as designed. Engine did not start when I released the brake pedal. I have tried to turn off the car completely and start it again. Engine would not restart via the ENGINE START/STOP button afterward. Cranking was strong and fast, but engine did not catch/start. Vehicle was inoperable for approximately 5 minutes, after which it started normally with no further intervention (no jump start, no mechanical repair). After restart, Auto Start/Stop was manually disabled for the remainder of the trip. Vehicle then completed a 1-hour drive home with no further starting or performance issues, suggesting the AIS restart logic, not an unrelated mechanical or electrical fault, was the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752248July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Bought car late march 2026 from Toyota dealership . Collision Mitigation Braking System randomly engages. Forcefully slamming on brakes ( approx 1-2 seconds and then releasing) when NOTHING is in the road or around. No rhyme or reason , no consistency as to when it happens. Since Purchasing it has happed 9-10 times. **7/15/26 - visit Toyota for routine service, expresses my concerns. They said they couldn’t see anything bc their systems can’t diagnose Honda. **7/21/26 - Honda Dealership . says sensors are fine. (Spent less than 10 mins driving the vehicle). And recommends to turn the anti-collision feature off .. but it has to be turned off every time the vehicle restarts. 🚨For safety reasons - I don’t feel I should have to do this … the problem should be looked into and taken seriously. I can only imagine the catastrophe if I were in bumper to bumper traffic and it happens, causing a pile up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751990July 22, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
At least 4 times since we bought this vehicle in 2025, it has suddenly braked very hard, and very suddenly at highway speeds. This has always happened when using the car's adaptive cruise control, and when I am passing a large vehicle (semi truck, pickup with large camper, etc). This has happened at relatively high highway speeds (85 mph) when vehicles are behind me in the passing lane. The problem has never been reproduced or confirmed by the dealer, although I have complained about it twice. The first time, they said they lowered the sensitivity of the crash detection. The second time they showed me how to manually turn off adaptive cruise control manually. There was no prior warning when this happened, no lights or messages. This has happened about 4 times since Fall of 2025. The date below is approximately the last time, and the last location that this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751510July 20, 2026
SEAT BELTS, WHEELS
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751427July 19, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751387July 19, 2026
ENGINE, ELECTRICAL SYSTEM, STEERING
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750240July 14, 2026
AIR BAGS, STEERING
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the steering wheel made an abnormal clicking sound. The failure was a recurring failure. The dealer was made aware of the failure and associated the failure with air bag and an incorrect installation of the steering wheel. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749994July 13, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle with the Adaptive Cruise Control activated, the adaptive cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The contact stated that the failure once occurred while driving up a steep hill while being followed by a second vehicle. Additionally, the message to clean the camera lens was displayed. The vehicle was taken to the local dealer, and the front camera was realigned, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749907July 13, 2026
UNKNOWN OR OTHER
Front windshield was cracked on 1/21/26. It was replaced right after by a new Honda windshield and it was installed at a Honda dealership. On 7/6/2026, I found a chip in my windshield again. It feels that the windshield from Honda has a bad quality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749115July 8, 2026
ENGINE
2025 Honda Pilot suffered severe engine misfires while driving due to total intake valve carbon blockages at 31,000 miles. The dealer and Honda Tech Line admitted they do not know why it happened and cannot find the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748454July 6, 2026
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stability Assist problem reduced traction and handling, brake system problem brake system reduced, electric power steering problem steering assist not available do not drive" Vehicle has had no issues and only has 6,460 miles on it. Car is currently waiting to be towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748206July 3, 2026
SEAT BELTS, VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and a side unbuckled light comes on and also the x marking which seat but it continues making loud beeping noise that can cause distraction and even an accident i drove 45 minutes with it doing this to me on and off mostly on the only way to get it to stop is if someone doesnt sit on marked spot. So now i dont know if this will happen on all seats as for now its obly on the third row passenger right side seat. I have about 3 weeksnoticing this but it was less now its more so i made apptment to take im to get checked but the sound is very anboying and distracting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747345June 30, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Pilot. The contact stated that while reversing, the automatic emergency brake unexpectedly engaged. The check engine, ABS, and several other unknown warning lights were illuminated. The transmission failed to shift into the intended gear. The contact turned off and restarted the vehicle and was able to shift into the intended gear. Additionally, the transmission jerked while accelerating, the RPM failed to increase while accelerating. The contact stated that the doors failed to open immediately after pressing the fob key, and the infotainment screen was flashing. The contact stated that the failures were intermittent. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745400June 20, 2026
ELECTRICAL SYSTEM
Drove from Branson, MO to Nixa, MO. At first stoplight intersection in town, stopped for red light, when light turned green, car died when I released brake pedal to accelerate. Lost all electrical systems like battery was dead. Took several attempts of pushing hazard light button before I was able to turn on my hazard lights. I had to jump start it to get it running again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744775June 17, 2026
UNKNOWN OR OTHER
This vehicle is equipped with Auto Engine Idle Stop. When stopped at a light or stop sign the engine shuts off and restarts when the accelerator is pressed. We stopped at a light and when began to move forward again, the engine did not fully restart and lunged a bit. I tried several times unsuccessfully to restart the engine. Traffic was all around us so I was lucky enough to limp it across the intersection and get into a turning lane out of the traffic flow. After a couple minutes I was able to get the engine started and continue home. I called the dealer service department immediately and was told they had never heard of such occurrence. After researching online I found many posts and comments with the same problem going back possibly 10;years. How could Honda not know about this problem when many have experienced it? I contacted American Honda and felt brushed aside. Imagine sitting at a light, not getting the car to start and a semi rolling up behind. This could be a disaster waiting to happen. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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