Honda Pilot Complaints (2021)

452 consumer complaints on file.

#11592992June 7, 2024
AIR BAGS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Problem Dealer said recall for airbags risk/ seat sensor cannot be fixed due to unable to get parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592937June 6, 2024
UNKNOWN OR OTHER
I was stopped at red light on a slight grade. When light turned green I took foot of over brake and car started to drift backwards. I pressed the brake and looked down. Car shifted in neutral on its own. I pushed drive button and it was ok. The auto-start was off. If I had been on a steep hill, I would probably have drifted into car behind me. I took car to Honda dealer and there were no codes logged. They told me they checked with Honda. This happened in April, 2024 and only time this has happened. This is the third issue I have had with this car with no errors logged. The other two were not safety related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592933June 6, 2024
TIRES:SIDEWALL
Traveling at 35mph in village. my passenger and I attest there was no road hazard. The tire popped and I managed to drive about 70 yards to a parking lot to change my tire. it had a clean tear on the inside sidewall. The tear had no marks made against it. I'm complaining since I see there have been 2 other similar complaints about this tire on this website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592757June 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
VSA modulator failed at approximately 69,000 miles. Safety features were inoperable putting my family at risk. Dash said to contact a dealership and to not drive the vehicle. The dealer informed us that the car was safe to drive as long as it wasn't making any funny noises. I paid the dealer to replace the VSA modulator per their diagnosis but then upon the car being returned to my possession, I was informed all the alarms are present on the car again. The dealer is instructing that I now need to replace the forward camera / radar sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591718May 31, 2024
FUEL/PROPULSION SYSTEM
The automatic start/stop feature has caused several stalls at intersections. It has taken repeated efforts to restart the vehicle, once resulting in a near miss situation. What is especially worrying is that my [XXX] driver was behind the wheel during one instance. In the past 48 hours, it has happened three times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590843May 26, 2024
ENGINE
My Honda Pilot has, on multiple occasions, just died after the auto engine idle stop engaged. I have had to put my vehicle back in park, restart it, immediately disable the auto idle stop and put it back in drive. On several other occasions it has also said "engine idle stop system unavailable". Even with that useless feature disabled my car will hesitate and kinda sputter when I stop at red lights. It's dangerous. I just bought this car from the Toyota Dealership in my area so I shouldn't be having these issues. There's less than 28,000 miles on it, I shouldn't be having any issues whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590525May 24, 2024
SERVICE BRAKES
My 2021 Honda Pilot experienced premature degradation of front and rear rotors and brake pads after 21,869 miles due to extreme rust pitting and scoring. Vehicle started displaying brake warning message while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589996May 21, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586110April 30, 2024
UNKNOWN OR OTHER
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby. Either the car should not lock with the key inside of it or there should not be a timed lock system once the car has been opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584187April 20, 2024
VISIBILITY/WIPER
Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583923April 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583707April 17, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581823April 8, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The warning lights beep and blink. All problems can’t be used
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581274April 5, 2024
ELECTRICAL SYSTEM
The infotainment screen went black. No back up camera available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579398March 25, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579030March 23, 2024
POWER TRAIN
Connecting rod bearing failure resulting in the short block having to be replaced. Currently at Honda Dealership having short block replaced. 56000 km currently on vehicle and all oil changes made at correct intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578152March 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I see that the NTSHA is already launching an investigation into certain Handa Passports and Insights. The 2021 (and likely other) Pilot Ibown has the same phantom emergency braking issue. This happens at least on a monthly basis if not more often. I will say there have been a half dozen times where the car did activate the emergency braking properly but all other times have been phantom braking where there was no immenent threat of a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576245March 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda Pilot. The contact stated that while the idle stop system was deactivated, while idling at a stop light the vehicle suddenly turned off after releasing the brake pedal and shifted into neutral. The vehicle was eventually restarted and operated normally. The contact stated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575913March 6, 2024
ENGINE
The automatic idle stop does not restart engine upon release of the brake pedal. It has been happening with increasing frequency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575215March 4, 2024
ELECTRICAL SYSTEM, ENGINE
When I’m stopped and try to drive my car it sometimes dies. It’s a big safety concern and happens often and when I have my kids in the car. I can’t get it to start again for a little while. The lights come on the dashboard but it won’t start at all until a while after trying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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