Honda Pilot Complaints (2018)

442 consumer complaints on file.

#11494211November 19, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On at least three occasions after being stopped at a light the engine suddenly died (not simply auto idle stop). After putting in park and shutting off ignition (button start) and waiting some time the vehicle could be restarted. Battery is good. Fuel is good. Injectors already replaced. Dangerous as vehicle may be unexpectedly on powered while in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494051November 17, 2022
ENGINE, ELECTRICAL SYSTEM
Car does not turn on after stopping at a red light with auto start/off on. Turns on after being jump started. Also windows automatically come down without pressing any buttons after opening or turning off car. Dealer reports no issues. Battery has been changed with no solution. Car is inoperable with concern for pedestrian safety and personal safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492137November 3, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was stopped at a red light, the engine cycled down because of the environmentally friendly option. My foot was on the break. The transmission shifted to neutral and turned orange. I could not get it to shift back to Drive. I had to turn the car off and restart it. At that point I was able to put it in drive and move the car. This was very dangerous because I was on a busy highway and could have been rear ended by a driver not noticing the car was stopped and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492145November 3, 2022
ENGINE
Car won’t start after auto stop engages at red lights. I was on a busy road at a red light when my car wouldn’t restart. I had to sit a few embarrassing minutes (felt longer) turning the car off and on until it finally restarted. I noticed the issue occurred a few months ago as well, but because it only happened once I wasn’t concerned. This time was on a very busy road with cars coming 45mph towards me. Since the first incident, I did notice when it auto starts 9/10 times it turns my radio off and my cabin lights cut on then off (as if I’m starting the whole car again). Sometimes it will flash lights on the dash as well but I cannot recall which ones (I know battery is one). I try to remember to turn the feature off every time I get in my car, because you can’t turn it off and leave it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491081October 27, 2022
ENGINE
I was driving on a city street, during traffic I came to a complete stop and the car turned off the engine automatically by the idle-stop feature. When traffic was moving, I lifted my foot off the brake pedal expecting the engine turn back on and move forward but the engine never started and I tried to start the engine manually stepping on the brake and press the Engine Start button but in didn't work either, all the while I could have easily gotten rear-ended by driver behind me. Luckily other drivers were paying attention but nonetheless I was pressure to move my car. After struggling for 5 minutes, I finally manage to restart the engine again. I am the original owner and service my car at the dealer and the car only have 39160 miles on it. This problem happened before but is happening more often now, which is causing more safety concerns for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490982October 26, 2022
ENGINE, UNKNOWN OR OTHER
At 50,000 miles the car started to make a clanking noise. The car was checked no issued were found. at 60,000 oil change was preformed vehicle was checked no issued were found. At 63,000 the following lights came on at once: check engine, TSA, Hill start problem. Took the car again to get checked and now they have stated the car needs a new engine no lights had previously came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489709October 18, 2022
FUEL/PROPULSION SYSTEM
My 2018 Pilot has started to stall when the auto start-stop is engaged. It has happened 3 times at busy intersections creating a dangerous situation. It doesn't look like this issue has been recalled, but I have seen hundreds of posts regarding the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488636October 10, 2022
ELECTRICAL SYSTEM
Auto engine on/off option- when on and at a stop the whole vehicle shuts down I have to hold brakes down press engine on/off to correctly shut it down the start the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488193October 6, 2022
FUEL/PROPULSION SYSTEM, ENGINE
The auto off/on is dangerous. Multiple time the car does not turn back on and everything turns off. A few times the car started to roll backwards, when on a hill and I took my foot of the break. The car didn't start, I had to reapply the break and push the start button again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488221October 6, 2022
ENGINE
The contact owns a 2018 Honda Pilot. The contact stated while at a stop light and attempting to accelerate the vehicle stalled with an unknown warning light illuminated. The contact stated that he was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for another issue and the contact inquired about the failure. The contact was informed that the idle Start/Stop system sensor might need to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was a Technical Service Bulletin for the failure however, the vehicle was not included. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487759October 3, 2022
ENGINE, ELECTRICAL SYSTEM
The vehicle routinely shuts off at intersections and is unable to restart. This often causes traffic to back up behind the vehicle and vehicles around us having to make sudden stops. This occurs during normal driving conditions about 3 times/month. It seems to be attributed to the automatic shut-off feature but does not restart as it should when operating properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486941September 28, 2022
ENGINE
On September 27, 2022 the vehicle start/stop failed at Georgetown Texas highway 195/I35 overpass stop light. When the light changed the vehicle started to move forward then stalled in the left lane. I engaged the emergency flashers, stopped the vehicle, put it in park and proceeded to restart the vehicle. During this event, there were several near misses including a gravel truck. I believe a review of service orders will conclude the vehicle’s engine start/stop feature has been problematic for a few years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486460September 26, 2022
ENGINE
The engine stop feature did not allow the car to restart at multiple stops. I was not able to immediately restart the car. It did restart after some time. This was concerning, since I was stuck on the middle of an intersection. There are no problems if we immediately disable this feature when starting the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486320September 25, 2022
POWER TRAIN
Vehicle will randomly stall after the auto stop-start has kicked in. Car starts then stalls immediately in the middle of an intersection. Shift selector would switch to neutral when this happened requiring the driver to shift into drive even further delaying the ability to get out of traffic. Have since had to replace the shifter switch (PRNDL) to the tune of $750 and have the same random problem. My wife wants to get rid of this car as she afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486334September 25, 2022
UNKNOWN OR OTHER
Unknown component or system malfunction. There is sometimes a delay in acceleration when I press on the gas. Most of the time it's when I'm accelerating from a stop but can happen at any time. Once I press the gas and the car doesn't accelerate for about 2or 3 second I'll then have a surge of acceleration. This is very dangerous when I'm trying to pull out in to traffic or turn at a light as I end up dead stopped with oncoming traffic. I did take my SUV to be seen at a dealership but they could not reproduce the problem, someone needs to drive the car longer than 10 min to try and reproduce issue. Stop and go traffic is the best way to try and reproduce this issue. This issue began soon after purchasing in 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485652September 21, 2022
UNKNOWN OR OTHER
The auto stop and start has almost caused multiple accidents. When I remove my foot from the break the vehicle will not always start. Sometimes it dies and I must restart it and sometimes the vehicle rolls backwards before it starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485240September 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
On multiple occasions the idle stop feature will engage and upon re-engage it will stall my vehicle. When I place the vehicle in park, press the brake and press the ignition start, nothing happens. Upon multiple attempts to restart the car it will either do nothing or making a chug without restarting. Continuing my attempts to restart the vehicle it will finally restart. During these times I will be stalled at a stop sign or traffic light with impatient drivers going around me. All the dashboard lights come on. I have taken it to the dealership, they stated they couldn’t duplicate the problem. This is unsafe for motorists or pedestrians. If this happens while I'm in an intersection or other location with moving traffic it could be very unsafe for myself, other motorists and/or pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484824September 16, 2022
UNKNOWN OR OTHER
On multiple occasions the idle stop feature will engage and upon re-engage it will stall my vehicle. When I place the vehicle in park, press the brake and press the ignition start, nothing happens. Upon multiple attempts to restart the car it will either do nothing or making a chug without restarting. Continuing my attempts to restart the vehicle it will finally restart. During these times I will be stalled at a stop sign or traffic light with impatient drivers going around me which I believe is unsafe for motorists or pedestrians. If this happens while I'm in an intersection or other location with moving traffic it could be very unsafe for myself, other motorists and/or pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484852September 16, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Was in the middle of an intersection and pressed the button to turn off Engine Idle Mode as I have had instances where it was very slow to go when this mode is on and it delays getting out of the way of other drivers. When I pressed the Idle Off button - the car “shut down” and went into neutral. I could not get it out of neutral. Pressed D, R, P. Multiple times. Didn’t work. Had to press the turn off car button twice to turn off car then it finally restarted. I was stranded in the intersection and almost got hit by several cars. Once it started I pulled into a gas station and the radio stopped working. I turned off the car and restarted. Then the engine wasn’t shifting properly. Shut off the car again and went to the dealer. Dealer ran diagnostics and couldn’t find a problem. Checked the battery and all other items - no issues. Somebody is going to get killed and now I’m scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484284September 13, 2022
UNKNOWN OR OTHER
auto start/stop failure - Vehicle stops, engine shuts off as usual. however, when brake is released the engine does not start back up. It then needs to be put in park and takes several takes to start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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