Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10541789September 4, 2013
SEATS
DRIVER'S POWER SEAT ASSEMBLY PART BROKE, WHICH SEPARATED THE SEAT FROM THE POWER MOVEMENT ASSEMBLY. SEAT ROCKS BACK AND FEELS LIKE SLIGHT PRESSURE COULD COMPLETELY DISENGAGE THE SEAT FROM THE CAR. SEAT ROCKING WHILE DRIVING IS VERY DANGEROUS. IT APPEARS TO BE A SMALL METAL BAR WHICH RUNS FROM THE SEAT ASSEMBLY TO THE "SLIDE ADJUSTMENT ASSEMBLY". IT IS A VERY SMALL COMPONENT OF ITEM REFERENCE NUMBER 14 (P/N: 81660-S3V-A30) OF THE "FRONT SEAT COMPONENTS (L.) (POWER)" FOR THE 2004 HONDA PILOT 5DR EX - KA5AT. SPECIFICALLY, THE METAL BAR SEEMS TO ATTACH TO THE ROD WHICH ROTATES WHEN THE SEAT IS TILTED FORWARD OR BACKWARD. THE BAR IS DESIGNED TO BE FIXED TO THE ROD, WHICH WHEN ROTATING, PUSHES THE OTHER END OF THE BAR (ATTACHED TO THE FRONT END OF THE SEAT BOTTOM) UP OR DOWN, RESULTING IN THE SEAT TILTING BACK OR FORWARD. IT IS THE ONLY PART SECURING THE FRONT-LEFT OF THE SEAT TO THE ADJUSTMENT ASSEMBLY. READING AROUND THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS GENERATION OF PILOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535927August 18, 2013
POWER TRAIN
DRIVING AROUND TOWN TRANSMISSION LOCKED UP. AVOIDED CRASH. RECALL ON MY VEHICLE WAS NEVER PERFORMED. NOW MY TRANSMISSION NEEDS TO BE REBUILT AND I HAVE TO PAY FOR HONDAS NEGLIGENCE? WE PURCHASE THIS NEW IN 2004 THE RECALL WAS IN THE SAME YEAR. ALWAYS DEALER MAINTAINED. THIS IS UNACCEPTABLE!! MY FAMILY COULD HAVE BEEN SERIOUSLY HURT IN A SERIOUS CRASH!! NOW MY VEHICLE IS AT AAMCO FOR THE REPAIRS. HONDA WILL NOT COVER THE REPAIRS BECAUSE THE RECALL WAS NEVER DONE? HONDA NEVER REPAIRED IT !! I MY FAMILY WILL NEVER BUY ANOTHER HONDA PRODUCT AGAIN, SORRY BUY MY FAMILY'S WELL BEING IS MORE IMPORTANT THAN THEIR PROFITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534568August 9, 2013
ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10526463July 23, 2013
POWER TRAIN
I NOW HAVE BEEN THE VICTIM FOR THE 2ND TIME OF WHAT IS UNQUESTIONABLY A MAJOR DESIGN FLAW IN THE TRANSMISSION / TORQUE CONVERTER OF THE SHARED POWER TRAIN FOR HONDA PILOTS ('03 ,'04) HONDA ODYSSEY VANS ('02 TO '04) & ACURA MDX ('01, '02). I OWNED A PRISTINE 2001 ACURA MDX WITH JUST OVER 100K MILES ON IT WHICH EXPERIENCED THE ALL TOO COMMON TRANS./ TORQUE CONVERTER FAILURE ONLY A FEW MONTHS AFTER I PURCHASED IT FROM A HONDA DEALER. THIS HAPPENED IN SPITE OF THE FACT THAT THE POWER TRAIN RECALL (SANCTIONED BY NHTSA) HAD BEEN COMPLETED IN 2004. I PARTED WAYS WITH THE VEHICLE, INCURRING A SUBSTANTIAL LOSS. BUT THE NIGHTMARE CONTINUES, AS UNFORTUNATELY, MY OTHER VEHICLE IS A 2004 HONDA PILOT. RIGHT AFTER I PURCHASED IT NEW IN 2004, I TOOK IT BACK TO THE DEALER SINCE THE MODEL WAS SUBJECT TO A NEARLY IDENTICAL POWER TRAIN RECALL AS THE MDX AND ODYSSEY. MY DEALER SAID MY VIN WAS NOT INCLUDED IN THE RECALL, & THAT MY NEW PILOT SHOULD BE FINE. YET @ 60K, THE "D" LIGHT ON THE SHIFTER DISPLAY STARTED TO BLINK FROM TIME TO TIME. EACH TIME THE DEALER SAID EVERYTHING WAS FINE; SHUTTERING ON DOWNSHIFTING OVER THE YEARS WAS PASSED OFF BY THE DEALER AS NORMAL FOR THE VEHICLE. THEN LAST WEEK, THE POWER TRAIN FAILED ON THIS VEHICLE AS WELL. THIS TIME MY SON WAS DRIVING, & THE CAR SHUTTERED SO BADLY THAT IT NEARLY WENT OUT OF CONTROL. THIS CAR HAS BEEN WELL MAINTAINED & I HAVE ALL SERVICE RECORDS. CLEARLY THE RECALL "REMEDY" FOR THIS MAJOR DESIGN FLAW HAS NOT SOLVED THE ISSUE, AND THESE POWER TRAINS STILL PRESENT A MAJOR SAFETY HAZARD FOR THE VEHICLE OPERATOR & OTHERS ON THE ROAD WHO MAY NEED TO AVOID A DISABLED VEHICLE IN FRONT OF THEM. PLEASE DO SOMETHING! IF YOU TOTAL ALL THE POWER TRAIN COMPLAINTS FOR THE RECALL YRS. ON THESE 3 MODELS, YOU GET NEARLY 3000. THE LEGITIMACY OF NHTSA IS AT STAKE. THIS "SOLUTION" WAS A GOOD DEAL FOR HONDA, BUT IT HAS NOT PROTECTED THE PUBLIC! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524584July 12, 2013
POWER TRAIN
NOTICED THAT THE D WAS FLASHING WHILE ON A MULTI-STOP TRIP TO VISIT FAMILY. THIS FIRST OCCURRED WHILE DRIVING ON THE INTERSTATE AND THERE WERE NO OTHER INDICATIONS THAT THERE WAS A TRANSMISSION PROBLEM. WHEN I STOPPED FOR GAS THE LIGHT STOPPED FLASHING AND EVERYTHING SEEMED TO BE FINE. I CONTINUED ON TO THE FIRST STOP OF MY TRIP. A COUPLE OF DAYS LATER I DROVE TO THE 2ND STOP OF MY TRIP AND WHILE DRIVING IN AND AROUND TOWN ON THE 2ND DAY THERE THE D STARTED FLASHING AGAIN. I TOOK THE CAR TO A TRANSMISSION SHOP AND WAS ADVISED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. AT THAT TIME I DID NOT KNOW THAT THERE HAD BEEN A TRANSMISSION RECALL AND SO I AUTHORIZED THE REPAIR. THAT REPAIR WAS A COMPLETE TRANSMISSION REBUILD WHICH COST 2638.42. SINCE FINDING OUT ABOUT THE RECALL AND THE OTHER TRANSMISSION PROBLEMS I FEEL THAT I SHOULD BE REIMBURSED FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523582July 7, 2013
POWER TRAIN
I WAS DUE FOR MY YEARLY VEHICLE INSPECTION. PRIOR TO GETTING THE VEHICLE INSPECTED THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALER FOR THE INSPECTION AND TOLD THEM THE ENGINE LIGHT CAME ON. I WAS THEN TOLD THAT THE CODE THAT CAME UP WAS FOR THE TRANSMISSION AND THAT IT NEEDS TO BE REPLACED. THE VEHICLE DID NOT PASS INSPECTION BECAUSE OF THIS AND I WAS ISSUED A PIECE OF PAPER TO PLACE IN THE WINDOW THAT GIVES ME 10 DAYS TO HAVE THE VEHICLE REPAIRED. THE CAR IS A 2004 HONDA PILOT WITH 158470 MILES.IT HAS SHOWN NO SIGNS OF TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521446June 24, 2013
POWER TRAIN, ENGINE
TRANSMISSION FAIL-DESCRIPTION OF PROBLEM: HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONTACTED HONDA AND WAS TOLD THAT THERE WERE NO RECALLS FOR THIS VIN AND BECAUSE THE SERVICE WORK WAS NOT COMPLETED BY HONDA THEY CLAIM NO RESPONSIBILITY FOR THEIR DESIGN FLAW. A VERY EXPENSIVE ENGINEERING/DESIGN PROBLEM THAT WAS FLAWED FROM THE BEGINNING AND THEN BURDENED/BLAMED BY HONDA ON THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520781June 19, 2013
POWER TRAIN
AT SPEEDS OF BETWEEN 30-45 MPH, CAR WOULD SHAKE AND MAKE GRINDING NOISE UNDER THE HOOD. THIS REPEATEDLY HAPPENED FOR YEARS BUT MY DEALER SAID THEY "COUDN'T REPLICATE THE NOISE" AND DID NOT TELL ME THAT IT WAS MY TRANSMISSION. THEN I GET A NOTICE SAYING THERE WAS A TRANSMISSION RECALL ISSUE. THE TWO FIX-IT OPTIONS WERE AN OIL JET KIT AND REPLACE THE TRANNY. THE DEALER GAVE ME A OIL JET KIT, BUT THE TRANSMISSION HAS CONTINUED TO GO BAD EVER SINCE WITH NO OTHER REPLACEMENTS OR OFFER OF REPAIR BY THE DEALER. THIS IS A BAD TRANSMISSION! AMERICAN HONDA HAS OFFERED TO NOW PAY ME 30% OF THE REPLACEMENT COST WHICH WILL STILL COST ME $3500, FOR A REFURBISHED TRANSMISSION. I AM TAKING THIS TO THE TOP- HONDA SHOULD NOT BE HAVING ME PAY FOR A TRANSMISSION THAT THEY KNEW WAS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519819June 14, 2013
POWER TRAIN
WHEN I STARTED THE CAR AND BEGAN DRIVING I NOTICED THAT THE GEAR CHANGE LEVER WAS GLIDING THROUGH R, N, D, ETC. RATHER THAN BEING FIRM IN EACH POSITION. LUCKILY, THE CAR DID NOT FALL OUT OF GEAR. I HAVE SINCE LEARNED FROM THE SHOP THAT THE ONLY THING HOLDING IT IN GEAR AS I DROVE WAS THIS VERY LOOSE LEVER. THIS WAS EXTREMELY UNSAFE TO DRIVE! THE DETERMINATION IS THAT THE SHIFT SELECTOR ASSEMBLY INSIDE THE TRANSMISSION IS BROKEN AND A NEW TRANSMISSION IS REQUIRED. I AM DISMAYED TO SEE HOW MANY HONDAS REQUIRE NEW TRANSMISSIONS, AND AM UPSET THAT DESPITE THE OBVIOUS SAFETY ISSUE, AND THE NUMBER OF PROBLEMS EXPERIENCED, NO RECALL HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514147May 29, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
OUR PILOT DRIVE LIGHT STARTED FLASHING ONE DAY, WE PULLED OVER, SHUT OFF THE VEHICLE, THEN RESTARTED IT AND THE LIGHT WENT OUT. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST 3 YEARS. NOW OUR ENGINE LIGHT CAME ON AND WE FOUND OUT THAT WE NEED A NEW TRANSMISSION! WE HAVE LESS THAN 100,000 MI. ALSO, OUR GAS PEDAL STICKS, TO ACCELERATE WE TAKE OFF EXTREMELY FAST FROM A DEAD STOP. I AM AFRAID THAT THIS WILL CAUSE AN ACCIDENT!!! IT STARTED OUT A LITTLE STICKY AND IS NOW VERY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513454May 24, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THROTTLE ASSEMBLY WAS REPLACED BECAUSE IT WOULD CONTINUOUSLY BECOME STUCK. THE THROTTLE ASSEMBLY MADE IT DIFFICULT TO ACCELERATE DUE TO THE ACCELERATOR BECOMING STUCK. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,761 UPDATED 08/19/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512042May 15, 2013
POWER TRAIN
MY 2004 PILOT EX-RES STARTED A FAINT WHINING NOISE AROUND 73K MILES. THE NOISE BECAME PROGRESSIVELY MORE PRONOUNCED WITH TIME/MILES. THE NOISE IS ONLY AUDIBLE WHEN PRESSING ON THE GAS PEDAL AND IN THIRD GEAR. AS SOON AS THE GAS PEDAL IS DEPRESSED THE NOISE DISAPPEARS. I HAVE 93K MILES ON THE ODOMETER AS OF MAY 2013 AND THE NOISE IS NOW A HIGH PITCHED WHINING NOISE; IT IS VERY ANNOYING AND EASILY AUDIBLE INSIDE THE CABIN EVEN WITH THE WINDOWS CLOSED. I TOOK IT TO THE HONDA DEALERSHIP TO DIAGNOSE THIS NOISE AND THEY TOLD ME IT IS THE TORQUE CONVERTER AND THAT IT WILL EVENTUALLY FAIL WITH THE TRANSMISSION; THEY ADVISED ME NOT TO DO ANYTHING AT THIS TIME SINCE THE FLUID AND TRANSMISSION PRESSURE LINES ALL CHECKED OUT GOOD. I WAS SURPRISED TO HEAR THIS RECOMMENDATION FROM THE SERVICE ADVISER. I TAKE IMMACULATE CARE OF MY CAR WITH ON THE SPOT OIL/FILTER/TRANSMISSION/VTM-4 FLUID CHANGES USING HONDA OEM PARTS AND QUALITY MOTOR OIL. I AM CONCERNED ONE DAY MY PILOT WILL LEAVE ME AND MY FAMILY STRANDED ON THE ROAD WITH A HUGE BILL TO REPLACE THE TRANSMISSION AND TORQUE CONVERTER. I HAVE 2 SMALL KIDS AND THIS IS THE LAST THING I NEED TO WORRY ABOUT; MY VEHICLE WAS NOT PART OF THE RECALL TO INSTALL THE OIL JET KIT. I BELIEVE HONDA SHOULD FUSS UP ABOUT THIS ISSUE AND ISSUE A PROPER FIX TO ALL AFFECTED OWNERS, OTHERWISE LOTS OF PEOPLE WILL LOOK ELSEWHERE FOR THEIR NEXT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511639May 13, 2013
POWER TRAIN
YESTERDAY MY HONDA PILOT STARTED ACTING IRREGULAR AS I WAS PULLING INTO A CONTROLLED INTERSECTION TURNING LEFT. MY PILOT WOULD NOT ACCELERATE AS NORMAL AND LEFT ME STRANDED IN MIDDLE OF INTERSECTION AS ONCOMING TRAFFIC APPROACHED. TRAFFIC DID SLOW DOWN AND I SHIFTED INTO 2ND GEAR, AND THAT ALLOWED MY TO MOVE THROUGH SAFELY THROUGH THE INTERSECTION. NO ACCIDENT, JUST A ANGRY YOUNG MAN SHAKING HIS HAND AND SCREAMING THROUGH HIS WINDSHIELD. I CALLED HONDA AND OPEN A CASE # THIS MORNING. INTERESTINGLY, I CALL HONDA AND OPENED UP A CASE IN 2010, WITH SHUDDERING AND VIBRATION PROBLEMS AT 50-55 MPH. I BOUGHT NEW TIRES (ONLY 34K ON BRIDGESTONES), CHANGED DIFFERENTIAL FLUID ,VTM-4, EGR VALUE, EVEN HAD DRIVE SHAFT INSPECTED FOR VIBRATION, ANYTHING THAT WAS SUGGESTED TO ME. NOTHING FIXED ISSUE, SPOKE WITH SEVERAL OTHER PILOT OWNER (2003-2004) AND THEY SUGGESTED IT WAS NORMAL OPERATION AND THEIRS DOES THAT TOO. ONLY ITEM LEFT IN MY MIND WAS TORQUE CONVERTER. ASK HONDA FOR HELP. GAVE ME THE 3YRS/36,000 MILE SPEECH. NOW THE "D" INDICATION LIGHT FLASHES GREEN. INDICATING A TRANSMISSION PROBLEM. TAKING TO DEALER THIS MORNING TO INSPECT. BEING VERY CAREFUL AT STOP AND GO LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511433May 10, 2013
POWER TRAIN
THE TRANSMISSION FAILED ON MY 2004 HONDA PILOT WITH ONLY 157,000 MILES ON IT. THANKFULLY, IT WAS IN A PARKING GARAGE AND DID NOT CAUSE ANY INJURIES OR BLOCKED ROADWAYS OTHER THAN A BUSY PARKING GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511188May 8, 2013
ENGINE, POWER TRAIN
THE TRANSMISSION SHAKES AND STUTTERS AS IF IT IS STALLING AT SPEEDS OF 35 TO 50 MILES AN HOUR. IT WILL NOT GO IN REVERSE OR FORWARD. ENGINE STARTS BUT IT WILL NOT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509686April 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED BETWEEN SECOND AND THIRD GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SOLENOID WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509688April 26, 2013
SERVICE BRAKES
SEVERAL INCIDENTS OF GAS PEDAL STICKING UPON ACCELERATION. ON MAY 14, 2009, I INFORMED HONDA DEALERSHIP AND THEY DID A FUEL INDUCTION CLEANING SERVICE. HOWEVER THE PROBLEM CONTINUED. THEN ON NOVEMBER 10, 2009, I INFORMED THE HONDA DEALER THAT GAS PEDAL CONTINUED TO STICK AND IT WAS HARD T PUSH THE PEDAL ALSO. DEALERSHIP CLEANED THROTTLE BODY AND PLATE. THIS PROBLEM CONTINUES AND I HAVE SEEN ON CUSTOMER HONDA WEBSITES THAT THIS PROBLEM IS WIDESPREAD. MY WIFE AND I ARE BOTH IN OUR 70'S AND ARE WORRIED ABOUT AN ACCIDENT OCCURRING BECAUSE OF THE GAS PEDAL STICKING. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509480April 24, 2013
SEATS
THE RIGHT SIDE OF THE DRIVER'S SEAT SUDDENLY BECAME VERY HOT WHEN THE SEAT HEATER WAS TURNED ON. IT GOT SO HOT THAT I COULD FEEL IT BURNING MY SKIN THROUGH MY JEANS. AFTER I TURNED IT OFF THERE WAS A SLIGHTLY ACRID BURNING SMELL IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10508506April 17, 2013
FUEL/PROPULSION SYSTEM
UNABLE TO REFUEL VEHICLE. FUEL PUMP SHUTS OFF AFTER 3/4 GALLON WHEN FILLING. DEALER REPLACED ORVR VALVE, BUT FIX DID NOT WORK. YESTERDAY I WAS ABLE TO PUMP ABOUT 2.5 GALLONS, BUT GAS BEGAN SPILLING OUT OF THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508593April 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SRS AIR BAG CONTROL UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot