Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11678098August 3, 2025
POWER TRAIN
The transmission surges while accelerating and cruising. Honda issued a service bulletin, 17-014 issued 2/27/2018, to fix the problem for the 2016-2017 models. Mine is a 2019 with the same transmission as the 2016-17 Pilot, the 6AT. The solution to the issue was the same as the 2016-17 Pilot, flushing the transmission fluid three times but now Honda will not issue a service bulletin for the same problem on the the 2019 model so I had to pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677846August 1, 2025
POWER TRAIN
Ticking noise and check engine light. Taken to dealer. Dealer replaced tensioner, timing belt, water pump, did oil change and engine flush. Did not fix the problem. Dealer took the engine apart and discovered damaged rocker arm assembly which caused valve spring break which caused a problem with the cylinder. Honda is denying a warranty claim as the vehicle is just outside of the 5 year power train warranty period even though it only has 48 thousand mile on it and has been serviced regularly and kept in good condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676897July 29, 2025
POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that he had stopped the vehicle and had depressed the brake pedal. The contact stated that he opened the driver's side door and as he stepped out with his left leg, the vehicle started to move forward, and the engine was still running. The contact stated that the vehicle had a safety feature that automatically placed the vehicle into park (P) when the driver depressed the brake pedal and opened the driver's side door. The contact stated that as he exited the vehicle, it started to roll; he had parked on a slope with the hood of the vehicle aimed downhill. The contact stated that the driver's side rear tire ran over both his legs below his knees. The vehicle rolled downhill into a ravine and was not damaged. The contact stated that he called the police, who arrived and asked if he needed medical attention. The contact stated that no report was issued. The contact declined and later drove himself to a hospital emergency room. The contact stated that he was x-rayed and examined and only had abrasions and bruises. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined it had low battery power and had contacted the manufacturer for further guidance. The contact stated that the vehicle had a 9-speed automatic transmission that used a push button. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11677062July 29, 2025
LANE DEPARTURE: ASSIST
2019 Honda Pilot Touring AWD, the backup camera image just became way more colorful than it used to be. I tried turning off the guidelines but that didn't help, it's a safety risk when backing up and rare cross traffic alert, almost caused collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676342July 26, 2025
POWER TRAIN
Transmission shift from 2nd to 3rd gear is extremely violent and inconsistent. This is not a normal "transmission slip" but rather a miscalculation of how much RPM to input post shift. This causes the car to "jump" or slow drastically while driving through city. Typically felt between 25 and 35 mph. When I took car in for diagnostic, the dealership said "oh, that's just how these cars a made. I hear about this many times with now problems." There are no engine lights on as a result of the shifting, but the reported concern has been present on car since first owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675600July 23, 2025
ENGINE, ELECTRICAL SYSTEM
My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675348July 22, 2025
ELECTRICAL SYSTEM
My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to Lia Honda in Enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in Windsor Locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674503July 18, 2025
UNKNOWN OR OTHER
Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No previous accidents. This is obviously a factory issue. According to lemons laws it appears we have a right to sue because of this safety concern, and the company not standing by its product when it’s clear there is a problem with the auto idle. the transmission light comes on, warns us to pull over when possible, or will just completely lock us into park. The solenoid is not responsible for this auto idle issue. We turned off the auto idle and when we manually do this every time we drive, the car does not stop and the light does not come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673118July 13, 2025
ELECTRICAL SYSTEM
I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn’t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn’t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673076July 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672891July 11, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672436July 10, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days where the problem is back to occurring when I’m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672237July 9, 2025
POWER TRAIN
I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11671326July 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
My 2019 Honda Pilot has 47817 miles on it. Purchased new from dealership. Been garaged entire life other than normal routine driving. Recently had ADAS warning lights. Reported the problem to Honda HQ in Torrance California. They issued a claim number. I took it to Honda dealer where it was diagnosed with error code U3000-49. They quoted me approx $2600 to replace and calibrate the new multi purpose camera. When reviewing the internet for others with similar problem I noticed this was a safety issue that was far too common among relatively new Honda vehicles. I received a discount from Honda and had the service. The discount was only given when I complained about this issue as well as my 2013 Honda pilot I purchased brand new which the clear coat paint started to come off the roof and hond of the vehicle about a month after I purchased my 2019 honda. When reporting the problem with the 2013 pilot losing the clear coat back in 2019 Honda told me it was too late for them to do anything. Honda should have recalled vehicles with peeling clear coat as well as the defective ADAS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670303June 30, 2025
SERVICE BRAKES, STEERING
The contact owns a 2019 Honda Pilot. The contact stated while driving 30 MPH, there was an abnormal beeping sound coming the instrument panel three times and the steering wheel unexpectedly became inoperable. The contact stated that the steering started shaking abnormally. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was contacted. The contact stated that the brake warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the results were unknown. The vehicle was then taken to a Mr. Tire to be diagnosed and it was determined that the brake pads needed to be replaced. The contact stated that the front and rear brakes were replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669734June 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
After starting my vehicle and leaving the office, several different warning messages began flashing on the dash ABS, lane departure mitigation, Power Sterring, Towing. I pulled over and turned the vehicle off. When I attempted to restart the vehicle, the brake pedal was hard and felt stuck. The car did not start. When roadside assistance came, they tested the battery, and it was fine. The car was towed to a Honda dealer and the technician informed me the Brake Pedal Position Switch failed. He said that it would have caused all the different warning messages to appear. This was the second time this occurred, where the different warning messages lit up, but that time the car restarted. When I took it to the dealer that time, they could not determine the issue, and no repairs were done. I am concerned because I have seen that these vehicles have issues with this and it is very dangerous and unsafe when it comes to issues with the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668234June 20, 2025
LANE DEPARTURE: WARNING, ENGINE, FUEL/PROPULSION SYSTEM
Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666958June 14, 2025
UNKNOWN OR OTHER
Emission system engine light coming on and off. When getting it scanned just comings up with a general code they said it could be tons of different things. Doesn't pin point anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666646June 12, 2025
FUEL/PROPULSION SYSTEM
Manufacturer has failed to complete recall repair 23V-858 after numerous requests during numerous service appointments. They claim lack of available parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666079June 10, 2025
ELECTRICAL SYSTEM
Backup camera is distorted and has purple and green colors throughout the screen. Also the information screen routinely indicates a Tuner failure, followed by popping sounds from the radio. Took vehicle to Honda dealer who advised that many 2019 Honda Pilots are coming in with same issue. However, the vehicles with the vehicles with the same first 7 charscters in the VIN were NOT included in the recall for some reason. This oversight by Honda, to exclude these particular Honda Pilots, places an increased safety risk for the owners, as well as an undue financial burden. In reviewing the complaints posted on this site, 2019 Honda Pilot owners have been complaining about these issues for 2-3 years without any resolution from Honda. It is clear that Honda has been aware of this issue for several years. It would be great if the NHTSA would require Honda to do the right thing by acknowledging their oversight (excluding these vehicles from the recall), and have the backup camera and tuners repaired before a serious accident/injury occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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