Honda Pilot Complaints (2021)

452 consumer complaints on file.

#11661163May 15, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
No FIRENo INJURIES0 DEATHS0 The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard. It is stated that this is the Multi Point Camera RADAR avg cost repair 2000.OO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660306May 12, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659886May 9, 2025
UNKNOWN OR OTHER
I notice there is an investigation on the Honda Pilot Stop and start shutting off the engine this also happen to my car twice this week and also once prior to this. There are also issue where the radio will restart when the auto stop and start restart. In the report I don't believe the 2021 Honda Pilot was included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659398May 6, 2025
UNKNOWN OR OTHER
The Auto-Idle-Stop system in my Pilot just shut off my engine and then failed to restart. The engine finally restarted after multiple attempts and finally holding the start button for 5 seconds. This happened in traffic and could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659394May 6, 2025
EXTERIOR LIGHTING
LED Headlight burned out and is not possible to change or remove, dealer indicated it is not something that normally goes out, and wants to charge $2,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658659May 3, 2025
ENGINE, ELECTRICAL SYSTEM
Vehicle when trying to start locks up, have had the battery alternator starter checked, changed the brake switch and still having issues with hard start to my 2021 Honda Pilot. When this happens all the lights come on. I push the Idle/Start switch when I do get it started so that it does shut off when I’m at a red light or stop sign. Because I’m afraid it will not start. Dealership could not find any issues with the vehicle, I’ve taken it to another mechanic and they could not. It has been put on diagnostics several times. I keep putting money into trying to find out what the issue is!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658382May 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Pilot. The contact stated while driving 70 MPH, the vehicle made an abnormal, loud rattling sound. The contact stated that her husband had noticed that the rattling sound persisted while the vehicle was parked. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the driver's side engine cooling fan had melted. The contact purchased a new engine cooling fan from O'Reilly Auto Parts, and the vehicle was taken to Four Brothers Auto Services, where the engine cooling fan was replaced. The contact stated that while driving on another occasion, the vehicle made an abnormal rattling sound. The contact stated that while idling in line at the airport Arrival and Pick-Up level, the rattling sound became louder, and the vehicle made an abnormal popping sound. The contact stated that the engine started overheating. The contact pulled over to a safe location and inspected the underhood. The contact noticed that the passenger's side cooling fan had separated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656726April 25, 2025
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the air bag warning light illuminated. The contact stated that the SRS air bag system failure message was displayed. The vehicle was taken to a dealer and the contact was informed that the SRS control unit and weight sensor needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V064000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655767April 21, 2025
VISIBILITY/WIPER
Last year my Honda dealership, Honda of Harvey in Harvey, Louisiana did the recall of the falling side view mirrors on my 2021 Honda Pilot. This is recall 23V174000. Year later my driver side view mirror is doing the same thing. It is moving around and vibrating. Making it hard to see the traffic to the side and behind me. The service dept explained to me that the glue is coming apart. I told them that was what the recall was for. They said they did the recall once and are not doing it again. So it seems the fix honda had for this situation was not a fix but just a band aid. I did call Honda customer service and they blamed the dealership. No one wants to take the blame for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655550April 18, 2025
ENGINE
This is another incident of the auto start/stop system failing to restart the engine after a stop in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655288April 17, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This seems to be an on going problem for many Honda owners according to the forums. My Adaptive Cruise Control, lane keeping assistant, collision mitigation, road departure mitigation, and auto high beams have all gone out after going to the car wash. I have cleaned the windshield but I find it crazy that this is a common problem and there is no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654664April 15, 2025
ENGINE
My wife was driving the family down the highway I was a passenger. While we were traveling approximately 70mph down a 4 lane highway there was a loud clunk with a consistent knock and an immediate loss of power. I was able to help navigate her to safety on an off ramp so that my family would be safely off the road. The vehicle was towed to the Honda dealer where it is currently under warranty. The mechanics at the dealership have confirmed a spun bearing on piston number 3 and the motor will need to be replaced. There were zero warning lights and and no notification from any sensors with an OBD tool. Honda America is only willing to replace the motor with a salvaged motor. Unfortunately the VIN from the car with the salvaged motor will not match my current VIN, so if there is an active recall on the engine like on the previous year pilots that are VIN specific, I will not be covered and Honda will have replaced my engine with a known faulty one. I nor should and other family have to take the risk of receiving faulty salvaged Honda parts while still under factory warranty. The attached file is the last service records that are available for the salvaged engine and as you can see there is a noted vibration at the front in as well. Honda refuses to send the information from the salvage yard detailing the engine information including current mileage and the date the motor was pulled from the salvaged vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654605April 14, 2025
UNKNOWN OR OTHER
We've been having a continuous issue and taken it to out Escondido Honda dealership, to the service department. Our service department advisor named Omar had his tech look at it awhiel ago but they couldn't come up with anything. I recently saw the 2 million vehicle recalls on including the Honda Pilot, which we have a 2021 Special Edition. When I put in my VIN it says that there are no recalls as of right now. However, our vehicle is exhibiting the same exact mechanical failure as described in the NHTSA recall. The auto start stop is failing to reengage when trying to start going after the stop light turns green, it completely dies out and won't restart, leaving us stopped and stranded at the stop light or wherever we are at, at that time. We've also had issues that when it does reengage the auto stop/start it sounds like it was struggling initially before it started to just not reengage at all and started leaving us stranded. Then we would have to press on the button to put it back in park and then push the start/stop button. Which wouldn't always work, then we'd have to keep pushing it and eventually started. Please assist and thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654051April 11, 2025
ENGINE, SERVICE BRAKES
FUEL SYSTEM, GASOLINE, FUEL PUMP FAILURE CAUSES THE ENGINE TO STALL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652553April 3, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Honda Pilot. The contact stated that after idling at a red light, the Auto Start failed to operate as designed. The contact had to shift to park(P), and several attempts were needed to restart the vehicle before the contact was able to continue driving. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the battery had failed and needed to be replaced. The battery was replaced; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652225April 2, 2025
ELECTRICAL SYSTEM
The car on multiple occasions (4 separate incidents) after stopping at a red light or stop sign and the auto stop system stopped the engine, once the brake pressure is released, the car would auto start then immediately shift into neutral and completely shut off (engine, electrical, etc). Driver would have to coast/stop at side of road and turn car off and on again. In 2 of the incidents, this happened on a two lane road and completely blocked traffic until the driver could figure out what was happening and restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652192April 1, 2025
ENGINE
The engine fails to restart at times after the auto engine idle cuts the engine off when stopped. The previous recall has been completed. When I returned my vehicle to the dealership to have it checked again because the same issue continued to occur, I was told the battery needed to be replaced. I have since replaced the battery with a Honda battery from the dealership yet the issue still occurs. It seems to be worse in cold weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651926March 31, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
It is a horrible system that makes driving with it on more unsafe. It never knows where the lanes actually are and makes adjustments that take you out of the lane all the time. It's unusable and unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651925March 31, 2025
ENGINE, ELECTRICAL SYSTEM
Engines sometimes fails to start again after being turned off briefly. Will have so turn off all electrical and push button to start multiple times before it engine starts again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651919March 31, 2025
ENGINE
My Honda's engine start-stop system isn't restarting at stop lights. Very frightening when the light turns green and I can’t go anywhere. I have to turn off the car and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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