Honda Odyssey Complaints (2004)

585 consumer complaints on file.

#10726570June 22, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE LOST CONTROL AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 10/07/15*LJ UPDATED 3/28/2016*JS UPDATED 10/26/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10723877June 7, 2015
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING IN THE HIGHWAY ALL OF THE SUDDEN THE PASSENGER DOOR START, IT TO BEEP TO MY WIFES SURPRISE THE POWER DOOR NEVER LATCHED, SHE HAD TO PULL OVER AND BUMP THE DOOR TO MAKE IT LATCH. WHEN SHE CAME HOME I CHECKED THE DOOR AND CLEARLY SEE THE DOOR APPEAR AS CLOSED BUT IT DOES NOT SHUT AND IF YOU DON'T BUMP THE DOOR IT DOES NOT LATCH AT ALL. EVIDENTLY THIS HAS BEEN GOING ON FOR A WHILE BUT SHE NEVER HAD IT TO ADJURE BEFORE VERY, VERY DANGEROUS AND IT SHOULD BE ADDRESSED. WE HAD IT LOOKED AT ONCE AND THEY SAID IT IS FIXED BUT HERE WE GO AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723272June 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722298May 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT TURN, THE HORN INDEPENDENTLY ACTIVATED. IN ADDITION, THE WINDOW ON THE PASSENGER SIDE FAILED TO OPEN. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE MANUFACTURER FRONTAL AIR BAG RECALL. THE CONTACT ALSO MENTIONED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721655May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/10/15 UPDATED 11/30/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716782May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS), 14V351000 (AIR BAGS), AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714845May 13, 2015
AIR BAGS
2004 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO THE DRIVER SIDE AND PASSENGER SIDE AIRBAG SYSTEM RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED WITHIN A MONTH OF HAVING THE FIRST RECALL WORK COMPLETED (REPLACEMENT OF THE DRIVER'S SIDE INFLATOR), THE SRS LIGHT ILLUMINATED. THE CONSUMER RETURNED TO THE DEALER WHERE THEY DETERMINED THE PASSENGER SIDE FRONT AIR BAG WAS NO LONGER FUNCTIONING. THE CONSUMER WAS INFORMED THE ENTIRE AIR BAG SYSTEM WOULD NOT OPERATE UNTIL THE REPAIR WAS COMPLETED. THE DEALER ALSO STATED THE PARTS WERE ON BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714949May 6, 2015
UNKNOWN OR OTHER
THE DRIVE (D) LIGHT ON THE GEAR SHIFT STARTED BLINKING WHILE I WAS DRIVING. I PULLED OVER AND SHIFTED TO PARK, BUT THE LIGHT CONTINUED TO BLINK. I TURNED OFF THE ENGINE, AND WHEN I TURNED IT BACK ON THE BLINKING HAD STOPPED. AMERICAN HONDA HAS TOLD ME THAT THIS MAY BE RELATED TO A 2004 TRANSMISSION-RELATED RECALL, AND THAT IF SO HONDA WILL PAY FOR THE REPAIRS. HOWEVER, IT MUST BE DIAGNOSED BY A DEALER, AND HONDA DEALERS CHARGE A $115 DIAGNOSTIC FEE. BOTH THE DEALER AND AMERICAN HONDA HAVE TOLD ME THEY CANNOT WAIVE THE FEE. HOWEVER, I FEEL THAT THE FEE SHOULD BE WAIVED AS THIS IS A SAFETY ISSUE, AND THE ONLY PURPOSE OF THE DIAGNOSTIC TEST IS TO DETERMINE WHETHER HONDA WILL PAY FOR THE REPAIRS. IF THEY WILL NOT PAY FOR THE REPAIRS, WE DO NOT INTEND TO HAVE THE REPAIRS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713155April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713183April 27, 2015
POWER TRAIN
I PURCHASED THIS VEHICLE FROM A HONDA DEALERSHIP USED 4 YEARS AGO WITH 104K MILES ON IT FOR $10K. I'D HAD IT INSPECTED BY THE DEALERSHIP AND IT RECEIVED A CLEAN BILL OF HEALTH. I'VE DRIVEN THIS CAR FOR AN ADDITIONAL 40K MILES AND HAD THE TRANSMISSION FAIL WITH MY 3 TODDLER BOYS IN THE CAR ON THE WAY BACK FROM A SOCCER GAME (QUITE FRIGHTENING). I'M NOW BEING TOLD THAT IT WILL COST $5K TO REPAIR! AND NOW THAT I'M LOOKING FURTHER INTO THIS CAR, IT'S CLEAR THAT THERE'S ONGOING TRANSMISSION ISSUES THAT HONDA HAS NOT ADDRESSED. SHAME ON HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712246April 22, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE REVERSING, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED CAUSING THE CONTACT TO SUSTAIN BURNS ON BOTH HANDS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10705294April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE IGNITION KEY WAS DIFFICULT TO ENTER AND REMOVE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED APPROXIMATELY A YEAR AGO UNDER NHTSA CAMPAIGN NUMBER: 12V257000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE FAILURE WAS NOT EXPERIENCED PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704706April 13, 2015
UNKNOWN OR OTHER
2004 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703646April 3, 2015
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE VAN SUDDENLY QUIT PULLING. IT FELT LIKE IT HAD GONE INTO NEUTRAL, BECAUSE THE ENGINE WOULD REV BUT THE VAN KEPT SLOWING DOWN. I WAS LUCKY ENOUGH TO HAVE ENOUGH MOMENTUM TO ALLOW ME TO PULL ONTO THE SHOULDER OF THE HIGHWAY. THIS COULD HAVE ENDED VERY BAD. I HAD 3 YOUNG CHILDREN IN THE VAN, AS WE WERE GOING TO SPEND THE THANKSGIVING HOLIDAY WITH FAMILY. SO WE WERE SEVERAL HOURS FROM HOME AND NO WAY TO GET TO OUR FAMILY OR BACK TO OUR HOUSE. IT WAS A SCARY ORDEAL FOR MY AND MY CHILDREN. WHEN WE FINALLY GOT THE VAN TOWED HOME AND TO A SHOP, WE WERE TOLD WE WERE GOING TO HAVE TO REPLACE THE TRANSMISSION. WE WERE ALSO TOLD THIS PARTICULAR MAKE/MODEL/YEAR IS NOTORIOUS FOR HAVING THE TRANSMISSION GO OUT. I CONTACTED AMERICAN HONDA THIS AFTERNOON. I WAS TOLD THEY COULD NOT HELP ME WITH ANY COST OF A REPLACEMENT TRANSMISSION. I WAS ALSO TOLD MY COMPLAINT STOPPED WITH THE CUSTOMER SERVICE REP I WAS SPEAKING WITH, BUT MY CLAIM IS AVAILABLE TO THE ENGINEERS IN CASE THEY WANT TO SEE IF MY MAKE/MODEL/YEAR HAS HAD ANY CUSTOMER COMPLAINTS FILED. I ASKED HIM HOW THEY WOULD EVEN KNOW TO LOOK FOR COMPLAINTS IF THEY WEREN'T MADE AWARE OF ANY COMPLAINTS. ALL IN ALL, I HAVE A CLAIM NUMBER FOR A COMPLAINT THAT WILL GO NO FURTHER THAN THE CUSTOMER SERVICE REPRESENTATIVE I SPOKE WITH OVER THE PHONE. VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703021April 1, 2015
AIR BAGS
ISSUE #1 HONDA DID NOT NOTIFY ME OF A RECALL ON THE AIRBAG SYSTEM. I FOUND IT ONLINE. NHTSA RECALL NUMBER: 14V-351 MFR CAMPAIGN ID: JH0 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE ISSUE # 2 INCORRECT NAME ON RECALL NOTICES MY NAME IS [XXX] . HONDA LISTS MY NAME ON THE RECALL NOTICE AS [XXX] . I HAVE CALLED AND NOTIFIED OF THE PROBLEM IN WRITING MORE THAN ONCE. HONDA OBVIOUSLY HAS PROBLEMS WITH THE CUSTOMER DATABASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701930March 26, 2015
AIR BAGS
I'M HAVING TROUBLE WITH HONDA OVER MY SRS UNIT. I WAS TOLD IN JANUARY (WHILE I WAS GETTING AN AIRBAG RECALL INSTALLED) THAT MY SRS UNIT WAS FAULTY AND NEEDED TO BE REPLACED FOR $1200. I WAITED FOR MY TAX RETURN AND NOW THERE'S A BRAND NEW RECALL ON THE SRS UNIT BUT THOSE PARTS WON'T BE AVAILABLE FOR SEVERAL MONTHS. BUT IN THE MEAN TIME... MY SRS UNIT IS FAULTY. THEY TOLD ME IN JANUARY THAT IN THE EVENT OF A CRASH MY AIRBAGS WOULD NOT BE DEPLOYED AND MY SEATBELTS WOULDN'T TIGHTEN OR ANYTHING! SO I TOOK IT TO THE DEALERSHIP WHO OFFERED ME A RENTAL UNTIL THEY HAD A CHANCE TO LOOK INTO IT (VERY NICE) BUT NOW THEY ARE SAYING THEY CANNOT OFFER A RENTAL UNTIL THE PART COMES IN, THEY WANT TO RUN A DIAGNOSTIC TEST ON MY DOLLAR ($115 TO BE PRECISE) BECAUSE HE TOLD ME EVEN IF THE RECALLED PART WAS INSTALLED MY SRS LIGHT WOULDN'T TURN OFF-- THAT IT WAS 'MOST LIKELY SOMETHING ELSE'. I AM SO DISAPPOINTED THAT HONDA WOULDN'T TAKE MY SITUATION MORE SERIOUSLY, THIS SEEMS LIKE A HUGE LIABILITY ISSUE FOR THEM. I WOULD EXPECT THEM TO AT LEAST REPLACE MY FAULTY SRS WITH ANOTHER CURRENT MODEL THAT'S NOT FAULTY UNTIL THE PART COMES IN... BUT I HAVE TO PAY FOR EVEN THE DIAGNOSTICS TEST? I'M BAFFLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701324March 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER (AIR BAG) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701462March 24, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT IN THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701068March 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695189March 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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