Honda Odyssey Complaints (2013)

210 consumer complaints on file.

#10983362May 3, 2017
POWER TRAIN
IN A UNPREDICTABLE MANNER, THE VAN LOOSES POWER WHEN TRYING TO ACCELERATE AT SPEEDS OF 35-65 MPH. TWICE I THOUGHT THERE WAS A REAL CHANCE WE WOULD GET REAR ENDED. HERE IS WHAT HAPPENED ON AT LEAST 20 OCCASIONS OVER A TWO WEEK PERIOD. 1) I WOULD TRY TO ACCELERATE AT SPEEDS OF 35-65 MPH AND USUALLY WHEN GOING UP HILL. 2) THE VAN WOULD NOT RESPOND (ACCELERATE) BUT RATHER THE ECO LIGHT WOULD FLASH ON AND OFF 2 OR 3 TIMES AND MANY TIMES THE RPMS WOULD DROP RAPIDLY FROM 2000 DOWN TO 1000 OR SO. 3) EVEN AFTER 1-3 SECONDS NO RESPONSE. 4) IF I REMOVED MY FOOT FROM THE ACCELERATOR AND THEN DEPRESSED THE ACCELERATOR AGAIN, IT WOULD THEN RESPOND NORMALLY. AS FAR AS I CAN RECALL, THE CRUISE CONTROL WAS NOT ENGAGED WHEN ANY OF THESE INCIDENTS OCCURRED. AFTER NO PROBLEMS AND OVER 2000 MILES LATER, THE VAN FAILED TO ACCELERATED WHEN GAS PEDAL PRESSED 5 MORE TIMES IN 2 DAYS. SO FAR FOR 6 WEEKS NO PROBLEM. ALSO, THERE ARE TIMES THAT THE VEHICLE, WHEN STOPPED, WILL HESITATE FOR 1-2 SECONDS AND THEN SURGE FORWARD WHEN ACCELERATOR IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980345April 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TRANSMISSION SENSOR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980017April 23, 2017
SERVICE BRAKES
I OWN A HONDA ODYSSEY 2013 AND HAVE HAD THE ROTORS TURNED TWICE ALREADY AT A COST OF OVER $400 EACH TIME. I NOW NEED IT AGAIN BECAUSE OF VIBRATION WHEN YOU TRY TO BRAKE AT HIGHER SPEEDS AND JUST SEE THAT I AM NOT THE ONLY PERSON COMPLAINING ABOUT THIS. WHY ISN'T THERE A RECALL ON THESE ROTORS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979860April 21, 2017
SERVICE BRAKES
ROTARS WARP PREMATURELY. MY VEHICLE HAS 124,000 MILES ON IT AND AROUND EVERY 25,000 OR SO THE FRONT ROTARS HAVE SYMPTOMS OF BEING WARPIED. THEN THE BRAKES AND ROTARS NEED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969367March 29, 2017
SEATS
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS). AFTER TAKING THE VEHICLE TO THE DEALER TO BE REMEDIED THE CONTACT WAS INFORMED THAT THE RECALL WAS CORRECTED. THE CONTACT STATED THAT WAS NOT PLAUSIBLE DUE TO THE RECALL COMPONENT BEING AT THEIR RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966221March 15, 2017
SERVICE BRAKES
WHEN PULLING OUT OF MY DRIVEWAY, MY BRAKES WOULD NOT ENGAGE. IT WAS SIMPLY AS IF THEY WERE NOT THERE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10956890February 25, 2017
ENGINE
ON 2/22/2017, MY WIFE WAS DRIVING VEHICLE, SUDDENLY HESITATES AND STALLS. PROCEEDS TO THE NEAREST VEHICLE SERVICE LOCATION (NOT A HONDA DEALER). TECHNICIAN EVALUATES CODES (ALL MISFIRES - P0304, P0305, P0306 & P0300). INFORMS WIFE OF PISTON/ENGINE RECALL AND SERVICE BULLETINS. REPLACES 3 SPARK PLUGS TO MAKE VEHICLE DRIVABLE AND CLEARS CODES. ADVISES TO CONTACT HONDA DEALERSHIP. I CONTACT DEALERSHIP AND MAKE APPOINTMENT FOR NEXT MORNING (2/23). AFTER BRINGING IN VEHICLE, DEALER ADVISES THAT UNDER WARRANTY THEY ARE NOT AUTHORIZED TO DO REPAIR AS THE CODES WERE CLEARED BY 3RD PARTY AND ARE NOT SHOWING NOW. THEIR RECOMMENDATION IS TO DRIVE VEHICLE UNTIL ISSUE ARISES AGAIN (NOT IF ISSUE ARISES, BUT WHEN ISSUE ARISES) AND TO HAVE IT BROUGHT BACK TO DEALER FOR REPAIR. I EXPRESSED CONCERN THAT THIS IS A KNOWN AND DOCUMENTED DEFECT, YET THEY WILL NOT REPAIR. I ALSO EXPRESSED THAT THIS IS A LEGITIMATE SAFETY CONCERN IN THAT THE FAILURE WAS SUDDEN AND UNEXPECTED AND THAT IF MY WIFE WAS DRIVING THE VEHICLE WITH MY CHILDREN ABOARD AND THE FAILURE OCCURS IN TRAFFIC OR AS SHE IS MERGING OR ENTERING A ROADWAY, A CRASH CAN OCCUR. DEALER MAINTAINED POSITION THAT THEY WERE NOT AUTHORIZED TO DO THE WORK UNDER THE WARRANTY. CONTACTED AMERICAN HONDA AND WAS TOLD THAT WORK WOULD NOT BE AUTHORIZED DUE TO 3RD PARTY CLEARING CODES. HONDA ASSIGNED CASE MANAGER AND CASE NUMBER ([XXX]) AND ADVISED THE SAME. I HAVE ASKED TO SPEAK TO SUPERVISORS, BUT HAVE NOT RECEIVED A RESPONSE TO DATE. AM CONCERNED THAT THIS IS A KNOWN DEFECT, WITH A KNOWN REPAIR, AND HONDA'S REFUSAL TO ADDRESS IS A SIGNIFICANT SAFETY CONCERN. NOTICED SIMILAR COMPLAINTS LISTED AS NHTSA 10950032, 10907653, 10875963, 10682162, 10660226, 10588234, 10496891. DEALERSHIP IS HONDA KINGSPORT (TN). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950032February 7, 2017
ENGINE
I HAD JUST TAKEN A SHORT DRIVE AND WAS BACKING THE VEHICLE BACK INTO MY DRIVEWAY WHEN THE ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO ACT LIKE IT HAD A MISFIRE. THIS HAPPENED AT JUST OVER 60,000 MILES. I TOOK IT TO THE LOCAL HONDA DEALER (JENKINS & WYNNE OF CLARKSVILLE, TN) TO SEE IF THERE MIGHT BE A RECALL ON THE ISSUE OR IF IT WAS A COMMON PROBLEM. THEY CHECKED OUT MY VAN AND TOLD ME THAT IT WAS A COMMON RECALL FOR MY MODEL WHICH WAS A FOULED SPARK PLUG IN CYLINDER FOUR DUE TO THE PISTON RINGS ALIGNING AND CAUSING OIL TO ENTER THE CHAMBER AND CAUSE THE SPARK PLUG TO FOUL. THIS ALSO EXPLAINS WHY I USE SO MUCH OIL IN BETWEEN OIL CHANGES. HOWEVER, WHEN THEY ENTERED MY VIN INTO THE COMPUTER, MY VEHICLE DOES NOT COME UP AS COVERED UNDER THE 8 YEAR UNLIMITED MILLAGE RECALL THEY HAD FOR THIS PROBLEM. SO I TALKED TO TWO DIFFERENT PERSONNEL AT AMERICA HONDA TO SEE IF I COULD GET THIS PROBLEM RECTIFIED WITH OUT ME SPENDING OVER $2,000 OUT OF POCKET. SINCE IT IS THE EXACT SAME PROBLEM ON THE VEHICLES COVERED UNDER THE WARRANTY. THEY WERE NO HELP IN FIXING MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934784December 12, 2016
ENGINE AND ENGINE COOLING, SERVICE BRAKES
WHILE DRIVING IN THE MOUNTAINS OF COLORADO WHILE ON VACATION OUR STEERING WHEEL WAS VIOLENTLY SHAKING AND VIBRATING WHILE BRAKING DOWNHILL. THIS WAS VERY SCARY FOR OUR FAMILY FROM ILLINOIS TO EXPERIENCE. WE SCHEDULED IMMEDIATE REPAIRS AT THE SHOP NEAREST US ON 6/22/2015 WITH 36,206 MILES ON OUR HONDA ODYSSEY. WE HAD NEW ROTORS ON FRONT AND REAR REPLACED AND FRONT BRAKES $685. UNFORTUNATELY, WHILE ON A ROAD TRIP TO SEE FAMILY IN MICHIGAN WE AGAIN EXPERIENCED SHAKING OF THE STEERING WHEEL UPON BRAKING. ON 12/2/2016 57,428 MILES WE AGAIN HAD TO PAY FOR REAR ROTORS AND BRAKES. WE HAVE NEVER EXPERIENCED THE FREQUENCY OF REPAIRS (WE TRUST OUR REPAIR GUY) IN ANY OF OUR OTHER VEHICLES (FORDS AND CHEVYS). OUR VAN IS USUALLY DRIVEN AROUND TOWN WITH KID'S ACTIVITIES. EXPRESSWAY AND HIGH SPEED DRIVING IS LIMITED. THIS IS OUR FIRST HONDA. THEN ON 12/10/2016 WITH 57,569 MILES THE ENGINE LIGHT AND VSA (VEHICLE STABILITY ASSIST) LIGHT STAYS ON. TURNS OUT SPARK PLUGS 1 AND 2 FOULING..I'M SEEING THERE ARE COMPLAINTS HERE ABOUT THESE SAME ISSUES. I CONTACTED HONDA REGARDING THE SPARK PLUGS AND THEY SAID THERE IS AN EXTENSION TO COVER THIS IF I WENT TO AN AUTHORIZED DEALER. I HOPE THIS IS TRUE AND IT WORKS OUT, REPAIRS ARE EXPENSIVE AND WE WANT TO BE SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915953October 13, 2016
AIR BAGS
THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH WITH FRAME AND STRUCTURAL DAMAGE TO THE ENTIRE FRONT END AT SPEEDS OF 30 MILES PER HOUR, HITTING A STATIONARY TRUCK ON A CITY STREET. THE AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10913649October 4, 2016
VISIBILITY/WIPER
WHILE I WAS DRIVING ON THE HIGHWAY GOING 65 MPH THE CAR IN FRONT WAS GOING SLOW SO I DECIDED TO HIGH BEAM THEM SO THEY MOVE OVER TO THE RIGHT LANE BUT THEY DIDN'T SO I WENT AROUND THEM AND THEY SWERVE TO MY RIGHT LANE. SO I SLOW DOWN AND WHEN I HAD THE CHANCE TO PASS THEM THEY WERE RECORDING MY CAR/MYSELF. AFTER I PASSED THEM THEY CAME IN FRONT OF US AND THREW SOMETHING OUT THE WINDOW AND NOW I GOT A SCRATCH ON THE CAR. WHEN THEY THREW SOMETHING I DECIDED TO GO NEXT TO THWRE CAR HER PASSENGER WHICH LOOK LIKE IT WAS HER SON WAS THE ONE WHO THREW IT OUT THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910494September 29, 2016
AIR BAGS
HELLO- MY WIFE WAS INVOLVED IN A ACCIDENT ON 9-28-16. SHE HIT ANOTHER CAR ON ITS SIDE. THE OTHER CARS AIRBAGS DEPLOYED HOWEVER HER'S DID NOT. SHE WAS DRIVING ABOUT 25MPH BUT COULD NOT STOP IN TIME. SHE WAS ON A CITY STREET GOING STRAIGHT. WE WANTED TO MAKE SURE THAT THE AIRBAGS WERE OPERATING CORRECTLY AND NOT INVOLVED IN THE TAKATA RECALL. THANKS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10907653September 19, 2016
ENGINE, FUEL/PROPULSION SYSTEM
EXCESSIVE OIL BURNING AND PREMATURE SPARK PLUG FAILURE. THE CAR WAS DRIVING ON THE HIGHWAY WHEN IT WAS NOTICED TO BE RUNNING POORLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905577September 11, 2016
UNKNOWN OR OTHER
WHEN CLEANING OUR EVENFLO SYMPHONY CONVERTIBLE CAR SEATS, I FOUND THE STRAPS WHICH RESTRAIN OUR CHILDREN CUT WEARING ON THE SEAT PLASTIC IN THE EXACT SAME SPOT ON BOTH SEATS. THE FIRST SEAT IS MODEL NUMBER 3451953, MANUFACTURE DATE: 5/13/2010. THE OTHER (NEWER) SEAT (MODEL 3101964, MADE 2-14-2013). I CONTACTED EVENFLO AND THEY SAID TO JUST THROW THE SEATS AWAY , WHICH WE DID. I ATTACHED A PICTURE OF THE OLDEST SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897726August 22, 2016
SERVICE BRAKES
STEERING WHEEL VIBRATING WHEN HITTING BRAKE ON HIGHWAY. MY CAR MILEAGE IS 36642. THE HONDA DEALER SAID IT'S FRONT ROTORS ISSUE BEFORE CHECKING. I GUESS IT'S COMMON FOR THIS YEAR MODEL. I ALSO GOT THE 2ND OPINION FROM THE WHEELWORKS SHOP AND THEY SAID "THE FRONT ROTORS HAVE HEAT RINGS", BUT THE FRONT BRAKE PADS BOTH ARE "8MM"(GREEN MEANING GOOD CONDITION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892860August 3, 2016
SERVICE BRAKES
BRAKES VIBRATE EXCESSIVELY WHEN APPLIED AND WHEN AT LEGAL SPEEDS OF 60 OR 70 VEHICLE IS SOMETIMES HARD TO CONTROL. I ASKED THE DEALER TO FIX THE PROBLEM AND HE SAID HONDA WOULD NOT REPLACE THE DISCS AND HE COULD ONLY TURN THEM THE STOP THE VIBRATION. THIS WAS DONE AT AROUND 16,000 MILES, BUT WITHIN A FEW MONTHS AND A FEW THOUSAND MILES THE VIBRATION BEGAN TO REAPPEAR AND HAS CONTINUALLY GOTTEN WORSE. FROM TALKING TO MECHANICS THAT WORK ON THESE VEHICLES AND SEARCHING THE WEB IT IS MY UNDERSTANDING THAT THE DISC DESIGN DOES NOT ALLOW FOR THE HEAT FROM BRAKING TO DISSIPATE THUS WARPING THE DISC. I FEEL HONDA SHOULD REPLACE THE DISCS WITH NEWLY DESIGNED ONES TO ALLEVIATE THIS PROBLEM. IF MYSELF OR MY WIFE HAD TO APPLY THE BRAKES IN AN EMERGENCY IT IS POSSIBLE THAT THE VEHICLE COULD BE UNCONTROLLABLE AND COULD CAUSE A SEVERE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887996July 23, 2016
SERVICE BRAKES
2013 HONDA ODYSSEY TAKEN TO SHOP IN 8/14 WITH 11,000 MILES. TOLD DEALER WAS SHAKING WHEN SLOWING DOWN. RESURFACED ROTORS. STARTED AGAIN IN 8/15 AT 18,000 MILES. THEY BALANCED TIRES. STARTED AGAIN IN 5/16 AT 26,000 MILES. WAS TOLD IT WAS BRAKE ROTORS BUT DON'T NEED TO RESURFACE AS IS NOT DANGEROUS AND CAN WAIT UNTIL REPLACE COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884302July 12, 2016
SERVICE BRAKES, POWER TRAIN, STEERING
WE PURCHASED A 2013 HONDA ODYSSEY EXL 1 YEAR AGO (7/18/16). WE IMMEDIATELY EXPERIENCED EXCESSIVE VIBRATION OF THE STEERING WHEEL WHILE DRIVING, AND ALSO BRAKING AT HIGHWAY SPEEDS. THE DEALER REPLACED THE FRONT TIRES ABOUT 4 MONTHS OUT TO CORRECT THE PROBLEM. I DIDN'T WORK. WE ASKED THEM TO CONSIDER THE ROTORS AS THE ISSUE, BUT THEY WERE RELUCTANT SINCE THEY WERE JUST RESURFACED THEM BEFORE WE BOUGHT THE VEHICLE. EVENTUALLY, THEY DID AGREE, AND ALL FOUR ROTORS NEEDED RESURFACING. THE SERVICE DEPT TOLD US OUR 8 MONTH OLD TIRES HAD WEAR BEYOND THE NORMAL AMOUNT, AND SUGGESTED IT WAS PROBABLY CAUSED BY THE VIBRATION PROBLEMS. WE'RE GETTING ANOTHER SET OF TIRES FROM THE DEALER, BUT ARE CONCERNED THAT WE WILL SOON BE HAVING TO RESURFACE THE ROTORS AGAIN BASED ON THE HISTORY I'VE ALREADY SPOKEN OF HERE, AND OTHER COMPLAINTS THAT HAVE BEEN FILED. WE FEEL HONDA SHOULD BE FORCED TO RECALL AND REPLACE THE ROTORS ON THE 2013 HONDA ODYSSEY. THERE IS CERTAINLY ENOUGH DOCUMENTATION OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881845June 30, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
MY ODYSSEY IS 19,600 MILES. I'M EXPERIENCING VIBRATIONS IN BRAKE PADDLE, ACCELERATOR PADDLE AND STEERING WHEEL WHEN BRAKING AND WHILE ACCELERATING BETWEEN 35-40 MILES. TOOK THIS VEHICLE TO SERVICE CENTER, THEY WRAP ROTORS. SO, BRAKING VIBRATIONS ARE GONE, BUT ACCELERATOR VIBRATION IS ON. HONDA SERVICE CENTER CANNOT RESOLVE IT AS VIBRATION IS NOT HEAVY. THIS SEEMS TO BE COMMON PROBLEM WITH MANY HONDA ODYSSEY OWNERS. I REQUEST YOU TO HELP RESOLVING THIS ISSUE FOR ME AND ALL OWNERS FOR ONCE AND ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875963June 22, 2016
ENGINE
WHEN DRIVING IN TOWN AND STOPPING FOR LIGHTS THE CAR HESITATES WHEN STEPPING ON THE GAS AGAIN AND ALMOST STOPS. I CAN GET IT TO GO AGAIN IF I LET GO OF THE GAS AND STEP ON THE GAS AGAIN. THIS ALSO HAPPENS WHEN I AM DRIVING ON THE FREEWAY AND I GO TO ACCELERATE AND IT HESITATES THEN I DO THE SAME THING AND IT STARTS TO PICK UP SPEED. THIS IS DANGEROUS WHEN I AM TRYING TO TURN IN FRONT OF CARS, SWITCH LANES AND WHEN OTHERS DO NOT NOTICE I STOP WHEN STARTING OFF AT A LIGHT. I HAVE HAD THIS INTO THE REPAIR SHOP AND THEY SAY IT IS A COMPUTER PROBLEM BUT THERE IS NO FIX. I WANT TO BUY A NEW HONDA BUT CAN NOT BUY ANOTHER CAR WITH THIS PROBLEM CONNTINUES. UNFORTUNATELY IT DOES NOT DO IT ON COMMAND SO I CANNOT GO AND GET A REPAIR MAN TO RIDE AND FEEL THE PROBLEM. I HAVE HAD SEVERAL FRIENDS WHO DROVE THE CAR ALSO COMMENT ON THIS PROBLEM. PROBLEM STARTED WHEN I BOUGHT THE CAR AND IS STILL HAPPENING 3 YRS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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