Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10594490May 28, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE VEHICLE HESITATED SHIFTING BETWEEN SECOND TO THIRD GEARS WHILE THE SPEED DECREASED TO 10 MPH. THE VEHICLE RESUMED TO NORMAL SPEED ONCE IT TRANSITIONED INTO FORTH GEAR. THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 70,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586079May 2, 2014
POWER TRAIN
PULLED OUT OF GAS STATION. STOPPED AT RED LIGHT. WENT TO TAKE OFF FROM RED LIGHT AND THE VAN STALLED TO SHIFT. AFTER IT FINALLY SHIFTED I HEADED HOME AND MY VAN WOULDN'T SHIFT INTO HIGH GEAR. 113K MILES AND THE TRANSMISSION FAILS. THIS IS CRAP HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584157April 22, 2014
ENGINE, STRUCTURE:BODY, SERVICE BRAKES
THE FIRST TIME WHILE DRIVING ENGINE DRIVE BELT BROKE ENGINE SHUT DOWN SUDDENLY COULD NOT STOP HIT VEHICLE IN INTERSECTION SECOND TIME SIMILAR SITUATION MY SON DRIVING TO MUCH OIL ON THE BELT, BELT JUMP FROM TENSIONER AND WRAP AROUND EVERY THING VEHICLE TOO HARD TO STOP ENGINE NOT RUNNING RAN IN THE BACK OF SOME ONE MECHANIC DIAGNOSTIC SAYS IT IS THE TENSIONER ,WATER PUMP,OIL FAILED CAUSING A OVER HEATING INTERNALLY IN THE MOTOR BLOWING THE HEAD GASKET WITH ONLY 70,000 MILES I NOTIFIED MY DEALER AND NO REPLY BECAUSE YOU CANT DRIVE THE VEHICLE IN TO THE DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583687April 19, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
THE AUTOMATIC TRANSMISSION OCCASIONALLY DISENGAGES BETWEEN 30MPH TO 40MPH. SOMETIMES IT RE-ENGAGES OR SOMETIMES MANUALLY DOWNSHIFTING CAUSES THE DRIVE TO RE-ENGAGE. DEALER SAYS THIS IS A KNOWN ISSUE AND THE SOLUTION IS TO REPLACE THE TRANSMISSION. I'VE TAKEN IT TO A LOCAL MECHANIC AND A CALLED A LOCAL TRANSMISSION COMPANY AND THEY ALSO SAY THIS IS A KNOW ISSUE WITH THIS MODEL YEAR. A GOOGLE SEARCH TURNS UP MANY PEOPLE WITH THE SAME ISSUE FOR THIS MODEL YEAR OF THE ODYSSEY. I WILL HAVE TO GET THIS FIXED AS I CANNOT COUNT ON THE VEHICLE FOR RELIABLE AND SAFE TRANSPORTATION ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578558April 9, 2014
POWER TRAIN
AT APPROXIMATELY, 212,200 MILES, THE TRANSMISSION BEGAN SLIPPING WHEN SHIFTING FROM 2ND TO 3RD GEAR AND ALSO WHEN SHIFTING FROM NEUTRAL INTO REVERSE. TRANSMISSION WAS RECALLED A FEW YEARS BACK, WAS INSPECTED BY THE DEALER AND WAS TOLD THAT THEY FOUND NOTHING WRONG WITH MY VEHICLE. I WAS EVEN TOLD THIS ABOUT 45 DAYS AGO DURING A VISIT FOR MAJOR MAINTENANCE. YET, WITHIN THE LAST 8-10 DAYS, THESE PROBLEMS HAVE SUDDENLY APPEARED. THEY ARE THE EXACT SAME PROBLEMS THAT OTHER 1999-2004 ODYSSEY OWNERS ARE REPORTING AND ARE THE ONES THAT WERE THE REASON FOR THE RECALL. HONDA AND THE DEALER DON'T WANT TO DO ANYTHING EXCEPT INSTALL A NEW TRANSMISSION AT A COST OF OVER $6100.00. THIS IS 3 TIMES THE VALUE OF THE CURRENT VALUE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577569April 5, 2014
POWER TRAIN
THE AUTOMATIC TRANSMISSION HAS A LOUD WHINING NOISE DURING ACCELERATION AND THERE IS A BANGING NOISE AND LURCHING WHILE SHIFTING INTO DIFFERENT GEARS; ALTHOUGH IT DOES NOT DO IT ALL OF THE TIME, BUT THE NOISE IS CONSTANT. I HAVE BROUGHT THESE PROBLEMS TO THE HONDA DEALER'S ATTENTION AT 60,000 MILES AND THEY CLAIMED THAT THERE IS NOTHING THEY CAN DO UNTIL THE TRANSMISSION BREAKS DOWN AND THAT I AM THE 2ND OWNER AND SO THERE IS NO WARRANTY. I CALLED HONDA AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME. I TRANSPORT CHILDREN AND AM FEARFUL THAT THE TRANSMISSION WILL SEIZE UP AND AN ACCIDENT WILL OCCUR. I HAVE RESEARCHED THIS PROBLEM AND DISCOVERED THAT THERE IS A SERIOUS FLAW IN HONDA TRANSMISSIONS AND THAT THEY HAVE NOT ADDRESSED IT TO OWNERS' SATISFACTION. HONDA DESIGNED AND BUILT THESE TRANSMISSIONS AND NEED TO BE HELD ACCOUNTABLE; THEY CHARGE UP TO $5000 FOR REBUILT TRANSMISSIONS THAT ARE ALSO FLAWED. CONSUMERS NEED TO BE PROTECTED FROM NEGLIGENCE. WHY IS HONDA BEING ALLOWED TO GET AWAY WITH THIS? IT SEEMS THAT THEY ARE MAKING MONEY ON TRANSMISSION REPAIRS; AND, IN TIME, THEY WILL LOOSE CUSTOMER CONFIDENCE AND LOYALTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575247March 27, 2014
POWER TRAIN
THIS WAS ABOUT TRANSMISSION PROBLEM. THE TRANSMISSION SLIPPED AT AROUND 35 MPH SPEED INSIDE A TUNNEL IN YOSEMITE NATIONAL PARK WITH TWO CHILDREN IN THE CAR. FORTUNATELY THERE IS NO CAR BEHIND US AND THE TRANSMISSION ENGAGED AGAIN COUPLE SECONDS LATER. THE ENGINE CHECK LIGHT WAS ON WHEN THE SLIPPAGE OCCURRED. I HAVE TO DRIVE EXTREME CAREFUL OUT OF THE PARK MOUNTAIN AREA FOR 35 MILE TO REACH THE FIRST CAR SERVICE GARAGE FOR A CHECK. HONDA DEALER DID A DIAGNOSTIC AND RECOMMENDED A TRANSMISSION REPLACEMENT THAT COSTS $5600. MY CAR IS JUST OVER 100K MILE AND WAS WELL MAINTAINED. DEALER DISTRICT SERVICE MANAGER AND HONDA AMERICA DENIED ANY RESPONSIBILITY OF THE TRANSMISSION FAILURE. THEY INSISTED THAT THE RECALL IN 2004 ALREADY FIXED THE TRANSMISSION ISSUE BUT IT DID NOT OBVIOUSLY! THE FIX COST IS MUCH MORE THAN THE CAR CURRENT VALUE AND POSTS A EXTREME DAMAGE SITUATION IF IT WERE OPERATED WITHOUT TRANSMISSION FIX. IT IS VERY DISAPPOINTED THAT COMPANY LIKE HONDA IGNORES THE SAFETY ISSUE OF THEIR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567626March 6, 2014
POWER TRAIN, ENGINE
TRANSMISSION 2ND AND 3RD GEAR ARE SLIPPING. CAR WOULDN'T ACCELERATE WHILE IN MOTION BUT ENGINE RPM WENT UP. HAD TO PULL OVER AND TRY AGAIN. HONDA DEALERSHIP SAID I NEED A NEW TRANSMISSION ($5,700). HONDA AMERICA CUSTOMER SERVICE REFUSED TO PROVIDE ANY FINANCIAL HELP AND CLAIM THAT THE FAULTY TRANSMISSION WAS DUE THE AGE OF THE CAR AND IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563745February 10, 2014
POWER TRAIN
TRANSMISSION (POWER TRAIN) STARTED FAILING IN LESS THAN 100K MILES. TOOK IT TO THE DEALER AND CONFIRMED THAT IT IS A TRANSMISSION FAILURE. THE DEALER CONTACTED THE DISTRICT HONDA MANAGER IN THE SF BAY AREA AND HONDA REFUSED TO SHARE THE COST. ALL THE SERVICES WERE DONE FOR THE FIRST THREE YEARS IN THE SAME HONDA DEALERSHIP. I MAINTAINED THE VEHICLE VERY WELL WITH TIMELY TRANSMISSION OIL CHECKS AND CHANGES. I AM SURPRISED TO FIND THAT SEVERAL OF MY FRIENDS AND COLLEAGUES ARE SEEING THE PROBLEM AT A LOW MILEAGE SUCH AS 100K. I TRUSTED HONDA'S QUALITY AND DISAPPOINTED THAT AN IMPORTANT AND COSTLY COMPONENT SUCH AS TRANSMISSION BREAKS DOWN AT A LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562708February 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE BRAKE SERVICE WHEN HE WAS ADVISED THAT THE ENGINE MOTOR MOUNTS HAD WORN PREMATURELY AND NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560779January 21, 2014
STRUCTURE:BODY
HONDA ODYSSEY 2002 MINIVAN, PROBLEM WITH REAR SLIDING DOORS ON MINIVAN WHERE DOOR IS OPENING WHILE CAR IS IN MOTION. INFANT SEAT IS BUCKLED INTO SECOND ROW SEAT ADJACENT TO DOOR, CAUSING SERIOUS SAFETY ISSUES WITH DRIVING VEHICLE WITH UNRELIABLE DOOR OPENING WHILE MOVING. AFTER STOPPING VEHICLE AND MANUALLY CLOSING DOOR, NOTED THE DOOR LOCK MECHANISM IS NOT WORKING AS EXPECTED AND UNABLE TO LOCK PROBLEM DOOR TO PREVENT DOOR FROM RE-OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558564January 5, 2014
POWER TRAIN
THIS WAS ABOUT TRANSMISSION PROBLEM. I WENT TO HONDA DEALER, AND THEY COULD NOT DO ANYTHING BECAUSE IT'S OVER 100,000 MILES. THEY TOLD ME THAT THEY WOULD CONTACT HONDA CORPORATION, THEY MIGHT GIVE ME A DISCOUNT. THEY GAVE ME $1000 DISCOUNT, FROM $4700 TO $3700. AAMCO KNEW ABOUT THE ODYSSEY PROBLEM WAS WILLING TO FIX IT FOR $2592, AND I WENT FOR IT BECAUSE MY WIFE NEEDED THE CAR. I CONTACTED HONDA CORPORATION, ASKED TO SPLIT THE DIFFERENCE, FOR $1296. CASE# N012013-08060-1869 CASE MANAGER: CAROLINE (8000-999-1009 EXT. 117739) I EVEN SUBMITTED TO THE CASE MANAGER THE GRAPH OF THE ODYSSEY TRANSMISSION-RELATED COMPLAINTS TO NHTSA PER 100K SOLD. SHE TOLD ME THAT HONDA DOES NOT TRUST OUTSIDE REPORT. I TOLD HER THAT THIS IS NHTSA REPORT. THERE IS NOTHING THAT SHE COULD DO. I CONTACTED HONDA CORPORATION THREE MORE TIMES. THEY ONLY OFFERED ME $375 IN THE FORM OF DEALER CREDIT. I REJECTED. ABOUT A YEAR LATER, THE TRANSMISSION WENT BAD AGAIN, I SPENT TOTAL ABOUT $4000 TO REBUILD THE TRANSMISSION AGAIN. THEY LET YOU KNOW THAT HONDA IS SO BIG THAT A CUSTOMER LIKE ME, WOULD NOT BE ABLE TO FIGHT THEM. I WILL NOT BUY A HONDA CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557587December 28, 2013
POWER TRAIN
THE POWER TRAIN (TRANSMISSION) HAS FAILED AND NEEDS TO BE REPLACED, AT AN EXPENSE OF APPROXIMATELY $6,000. HONDA AMERICA REFUSED TO ASSIST IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556551December 18, 2013
STEERING, SUSPENSION
THE STEERING WHEEL ON OUR VEHICLE PULLS TO THE RIGHT WHEN WE ACCELERATE OR THE TRANSMISSION UP-SHIFTS. THE VEHICLE CONTINUES TO GO STRAIGHT WHEN THIS HAPPENS BUT TURNING THE WHEEL LEFT HAS NO EFFECT UNTIL THE VEHICLE SPEED EVENS OUT. THERE IS ALSO SOMETHING IN THE FRONT END THAT IS LOOSE AND IS VERY NOTICEABLE ON ROUGH ROADS OR ENTERING/EXITING PARKING LOTS. YOU CAN HEAR SOMETHING JIGGLING OR MOVING AROUND THAT SHOULD'NT BE DOING SO. WE HAVE TAKEN IT TO 3 HONDA DEALERSHIPS AND HAVE SPENT OVER $3,000 REPLACING PARTS BUT THE PROBLEM PERSISTS. THE LOCAL DEALERSHIP SEEMS TO THINK THIS IS NORMAL BUT I DISAGREE, ESPECIALLY WHEN YOUR HEART SKIPS A BEAT WHENEVER IT HAPPENS. IT IS VERY UNNERVING AND SEEMINGLY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556017December 13, 2013
AIR BAGS
I CAN NOT GET MY DEALERSHIP TO PERFORM THE RECALL. DEALERSHIP: TEAM HONDA 4613 EAST LINCOLN HWY MERRILLVILLE, IN 46410 DESPITE PROVIDING THE RECALL NOTICE 13V-132, PROVIDING MY VIN #, AND MAKING AN APPOINTMENT IN ADVANCE, THEY REFUSED TO DO THE WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550652November 3, 2013
POWER TRAIN
THE CHECK ENGINE LIGHT CAME ON WHILE WE WERE ON A SHORT TRIP ABOUT A MONTH AGO. I CAN FEEL THE SLIPPAGE BETWEEN 2ND AND 3RD GEAR. THE 2ND GEAR RECALL FIX DID NOTHING TO HELP THE PROBLEM. WHEN SPEAKING TO MY LOCAL HONDA DEALERSHIP, THEY WOULD NOT GIVE ME ANY INFORMATION ABOUT PROBLEMS WITH THE TRANSMISSION. THEY JUST KEPT SILENT. HOWEVER WHEN RESEARCHING THE TRANSMISSION ONLINE, THERE ARE A LOT OF TRANSMISSION COMPLAINTS FOR 1999 TO 2010 ODYSSEY TRANSMISSIONS WITH THE EXACT SYMPTOMS I HAVE. THIS HAS BEEN A LONG LASTING, WELL DOCUMENTED PROBLEM THAT HONDA IS IGNORING. HOW CAN I TRUST A DEALERSHIP THAT ISN'T HONEST AND TRUSTWORTHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550185October 29, 2013
UNKNOWN OR OTHER
2002 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE VEHICLE STOPPED WORKING. THE CONSUMER STATED THE VEHICLE WAS IN PERFECT WORKING CONDITION, BEFORE THE RECALL WAS PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547853October 14, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS ENTERING AN INTERSTATE ON A CROWDED DAY WITH CONSTRUCTION CONES ON THE SIDE OF THE ROAD. I HAD TO ACCELERATE QUICKLY TO GET INTO A LANE, AND HIT THE GAS PEDAL. I LET UP ON THE PEDAL ONCE I WAS ON THE HIGHWAY, BUT THE PEDAL WAS STUCK. I TRIED TO PULL IT UP, BUT IT WOULD NOT MOVE. I COULD NOT GET OVER, AS THE SHOULDER WAS BLOCKED, SO LOOKED FOR AN EXIT. I TRIED TO SHIFT INTO NEUTRAL, BUT IT DID NOT SLOW THE CAR WHEN I DID. THE ONLY SUCCESS I HAD AT ALL IN SLOWING THE CAR (I WAS GOING 70MPH WHEN IT STUCK) WAS IN HOLDING THE BRAKES, WHICH I DID. I FINALLY SAW AN EXIT WHERE I COULD GET OFF, AND I DID, HOLDING THE BRAKES AS HARD AS I COULD WHILE THROWING THE CAR INTO PARK AND KILLING THE ENGINE. IT WAS ONLY BY TURNING THE CAR OFF THAT I WAS ABLE TO STOP IT. WHEN WE STARTED THE VAN LATER, THERE WAS A HORRIBLE SMELL (PROBABLY THE BRAKES), BUT THE PEDAL CAME UNSTUCK. MY MECHANIC DISCOVERED THAT THE CRUISE CONTROL HAD GOTTEN STUCK, AND HE DISCONNECTED IT. IT IS THE MOST TERRIFYING CAR EXPERIENCE I HAVE EVER HAD, AND I AM ONLY THANKFUL THAT I WAS ALONE IN THE CAR, AND NOT WITH MY CHILDREN. I WAS INCREDIBLY LUCKY, WAS COMPLETELY TRAUMATIZED, BUT HAVE HAD TO GET OVER IT BECAUSE MY JOB REQUIRES A GREAT DEAL OF DRIVING. I DON'T TRUST MY VAN, EVEN THOUGH I KNOW THE CRUISE CONTROL IS NOT CONNECTED. WHAT ELSE WILL IT DO NOW!? I HAVE BEEN UNHAPPY WITH VISIBILITY IN THIS VAN, ALREADY, AND THIS CONFIRMS THAT I WILL NEVER AGAIN PURCHASE ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547700October 12, 2013
POWER TRAIN, ENGINE
I PURCHASED THIS 2002 HONDA ODYSSEY NEW AND AFTER ONLY 69995 MILES, MY TRANSMISSION STOPPED WORKING. THIS IS UNACCEPTABLE TO HAPPEN AT THIS LOW OF MILEAGE TO A CAR THAT HAD NO PRIOR ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546321September 30, 2013
POWER TRAIN
PROBLEM HAPPENS WHEN TRANSMISSION TRIES TO SHIFT FROM A LOWER RATIO AND THE NEXT HIGHER RATIO. DURING THE SHIFT, THE GEAR CHANGES WILL SOMETIMES PAUSES CAUSING THE CAR TO LOOSE FORWARD POWER SEEMS. WHEN PAUSE CONDITION IS NOTICED, LETTING UP ON THE GAS PEDAL ALLOWS GEARS TO CHANGE. SHIFTING PAUSES STARTED ABOUT 3-WEEKS AGO, AND ONLY ABOUT 5-SHIFT INCIDENTS HAVE ONLY HAPPENED SINCE. DEALER INSPECTED CAR AND CONFIRMED THE TRANSMISSION MUST BE REPLACED. COST TO REPLACE WAS QUOTED AT $4,652. DEALER IS TRYING TO GET SOME HELP FROM HONDA, BUT IT ISN'T LOOKING HOPEFUL. WE ARE ORIGINAL OWNER AND HAD ONLY BEEN BUYING NEW HONDA VEHICLES BEFORE THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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