Honda Odyssey Complaints (2012)

245 consumer complaints on file.

#11060974January 7, 2018
SEAT BELTS
MY SON WAS STUCK IN THE DRIVER SIDE 3RD ROW SEAT BELT. WE WERE STATIONARY IN A PARKING LOT. THE SEATBELT DID NOT GIVE OR TO RELEASE TO ALLOW US TO LOOSEN THE STRAP ACROSS HIS LAP. THE SEATBELT KEPT LOCKING AND TIGHTING ON HIS STOMACH. WE HAD TO CUT THE SEATBELT TO RELEASE HIM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11058334January 3, 2018
SEATS
THE VAN HAS ABOUT 38000 MILES. THE THIRD ROW SEAT DOES NOT HOOK IN CLAMP AND IS LOSE. IT IS SAFETY ISSUE. THIS IS STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058336January 3, 2018
SEATS
THERE IS A RECALL FOR SECOND ROW BUT IT IS THIRD ROW THAT DOES NOT CLAMP DOWN AND IS LOSE. IT TOOK ME 2 HOURS TO WIGGLE INTO CLAMP POSITION AS IT WAS NOT SAFE. IF I UNCLAMP, IT WILL NOT CLAMP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057960January 2, 2018
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AFTER STOPPING THE CAR HAS TRIED TO ACCELERATE ON ITS OWN WHILE THE BRAKE WAS APPLIED. SIX TIMES SINCE PURCHASE, FOUR TIMES THIS YEAR. I HAVE REPORTED THE PROBLEM TWICE TO HONDA SERVICE AS IT OCCURED TWICE ON THE WAY THERE FOR AN OIL CHANGE. THE CAR WAS DEFINITELY STOPPED AT BUSY INTERSECTIONSA AND TURNING IT OFF DID NOT STOP THE PROBLEM IMMEDIATELY. IT REQUIRED TWO OR THREE ON AND OFFS IN BUSY TRAFFICE. HAVE TRIED TO VIDEOTAPE PROBLEM BUT TRAFFIC HAS SPOOKED MY ABILITY AND CONCERN THAT ENGINE WOULD BLOW, SO LOUD IS THE REARING UP. ONLY AFFIRMATION IS MY WIFE AS AN EYEWITNESS ONCE, AND TWO REPAIR BILLS THAT SHOW REPORT OF PROBLEM IN 2017. ONE IN MAY AND ONE IN NOVEMBER. SERVICE SAYS COMPUTER SHOULD CONFIRM PROBLEMS AND THAT IT IS HONDA, NOT HONDA DEALERS ULTIMATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054280December 12, 2017
UNKNOWN OR OTHER
DRIVERS SIDE HEATED SEATED NO LONGER WORKS. IT IS LIKELY A CONTINUITY ISSUE WITH HEATING ELEMENT IN SEAT BACK WIRE BREAKING. ONLINE FORUMS SUGGEST A WIDESPREAD ISSUE YET HONDA FAILS TO RECALL. DEALERS WANT $500-700 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051789December 1, 2017
STEERING
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS REVERSING OR IN DRIVE, THERE WAS AN ABNORMAL NOISE AND THE ECONO DRIVE WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEALER (GARDEN STATE HONDA, 225 RIVER DR, PASSAIC, NJ 07055, (973) 777-1600) WHERE THE STEERING WHEEL WAS TIGHTENED, BUT THE DEALER DID NOT SPECIFY A REMEDY AND WAS UNABLE TO REPLICATE THE FAILURE WHEN THE DTC WAS NOT SHOWN. THE CONTACT LATER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047365November 20, 2017
SEATS
2ND ROW SEAT FLIPPED FORWARD DURING MODERATELY HARD BRAKING, INJURING MY CHILD WITH A BUSTED LIP AND SCRATCHES. SHE WAS 6 YRS OLD AND SECURED IN A 5 PT HARNESS CHILD SAFETY SEAT THAT WAS SECURED INTO THIS 2ND ROW SEAT. THE SEAT FLIPPED FORWARD WITH HER IN IT CAUSING HER TO STRIKE THE BACK OF THE FRONT PASSENGER SEAT. THE SEAT CAN BE MANUAL UNLATCHED FOR REMOVAL AND TO SLIDE IT SIDEWAYS, WHICH WE HAD DONE. APPARENTLY IT NEVER LATCHED BACK PROPERLY, BUT IT APPEARED TO BE FULLY LATCHED. WE WERE TRAVELING BETWEEN 35 AND 40MPH WHEN WE HAD TO STOP UNEXPECTEDLY WHEN THE SEAT FLIPPED FORWARD. IT WAS IN AMARILLO TX ON A CITY STREET WHEN A SHORT GREEN LIGHT QUICKLY CYCLED TO YELLOW, THEN RED. THIS EVENT HAPPENED JUNE 27, 2015. WE NOW "CHECK" AND MAKE SURE BOTH KID'S SEATS ARE LATCHED (THE BEST WE CAN) BY PULLING FORWARD, WITH HEAVY FORCE, ON THE SEATS WHEN BUCKLING KIDS IN THOSE SEATS. THERE APPEARS TO NOW BE EXCESSIVE PLAY IN THE LATCH MECHANISM WHEN PERFORMING THIS "CHECK" THAT I'M NOT COMFORTABLE WITH. I FEEL THESE SEATS NEED TO BE REPLACED AND ARE NOT SAFE. THESE SEATS USED TO SECURE TO THE VEHICLE TIGHTLY, BUT NOW THERE IS EXCESSIVE "PLAY" AND LOTS OF "COMPLIANCE" IN THE SEAT FASTENING SYSTEM THAT SECURES IT TO THE VEHICLE. I'M NOT CONFIDENT, EVEN AFTER MY TRIPLE CHECKING IT EVERY TIME, THAT THIS WON'T HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11044889November 9, 2017
STRUCTURE:BODY
WHEN ITS HEAVILY RAIN AND WIND, WATER COMES INSIDE THROUGH THE ROOF TOP ANTENNA WHILE DRIVING IN AVERAGE SPEED. THE LOCAL DEALERSHIP(DAVID MCDAVID HONDA OF FRISCO) CHECK INTO THIS ONCE, BUT THEY COULDN'T FIND ANYTHING. THEY TRIED BY USING A GARDEN HOSE, BUT IT DIDN'T HAVE AN ISSUE. THEY CONFIRM WITH ME THAT THEY SAW WATER MARKS ON THE ROOF UPHOLSTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044466November 8, 2017
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
I WAS IN AN ACCIDENT ON OCTOBER 21, 2017, WE WERE HEADING TO CABELAS AN OUTDOOR SPORTING GOODS STORE. I WAS NOT AWARE OF ANY STOP SIGNS AND DID NOT NOTICE THE CAR COMING FROM THE LEFT OF ME. BY THE TIME I DID NOTICE I SLAMMED MY BREAKS BUT IT WAS TOO LATE. THE AIRBAGS FOR THIS VAN DID NOT DEPLOY BUT THE LIGHT INDICATOR WAS ON FOR AIRBAGS BEING DEPLOYED. ALSO, THE FRONT SEAT BELTS BECAME LOCKED AFTER THE COLLISION. I WAS LEFT WONDERING WHY MY AIRBAGS DID NOT DEPLOY. I WAS ABLE TO DRIVE MY VAN HOME BUT SHOULD HAVE NOT DONE SO SINCE THE SEATS WERE LOCKED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11043358November 5, 2017
STRUCTURE:BODY
2012 HONDA ODYSSEY TOURING ELITE, GARAGE KEPT W/ 63K MILES, PEELING PAINT BETWEEN WINDSHIELD AND MOONROOF. HONDA MALL OF GEORGIA NOR HONDA CORPORATION WILL REPAIR PAINT DEFECT. I'VE HAD CLEAR COAT ISSUES ON A BLACK ACCORD V6 COUPE IN THE PAST AND WILL NOT BUY ANOTHER HONDA UNTIL THEY RESOLVE THE PAINT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041746October 31, 2017
SERVICE BRAKES, STEERING
VERY VIOLENT VIBRATION WHEN BRAKES APPLIED EVEN AT RELATIVELY SLOW SPEEDS, ESPECIALLY GOING DOWNHILL. VEHICLE BECOMES HARD TO CONTROL. HIGH SAFETY CONCERN CONSIDERING IT IS A FAMILY VEHICLE AND CHILDREN ARE OFTEN PRESENT IN THE CAR. DEALERSHIPS AND HONDA US DO NOT COOPERATE ON THE ISSUE. THEY SOLUTION IS TO RE SURFACE FONT BRAKE ROTORS OR REPLACE THEM WITH NEWER VERSION. THE FACT THAT THERE IS A NEWER IMPROVED VERSION OF ROTORS IS AN ADMISSION BY HONDA THAT ORIGINAL BRAKE ROTORS ARE EITHER DEFECTIVE OR HAVE DESIGN FLAW. I HOPE NHTSA ACTS BEFORE SOMEONE GETS INJURED IN THE CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040001October 26, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I STOPPED AT A T-INTERSECTION AND TURNED RIGHT. AS SOON AS I MADE THE TURN, THE VEHICLE SUDDENLY BEGAN SHIFTING ODDLY. IT WAS GOING TO VERY HIGH RPMS BEFORE IT WOULD SHIFT. I IMMEDIATELY CHECKED THE TEMPERATURE GAUGE, BUT THE ENGINE WAS NOT OVERHEATING. WE WERE ON A MOUNTAIN ROAD SO I BEGAN LOOKING FOR A PLACE TO PULL OVER. I CHECKED MY REAR VIEW MIRROR AND SAW THE CAR BEHIND ME FLASHING THEIR LIGHTS AND HONKING THEIR HORN. AT THAT POINT I NOTICED SMOKE IN THE REAR VIEW. I IMMEDIATELY STOPPED THE CAR AND AS SOON AS I DID, THE FRONT OF THE VEHICLE WENT UP IN FLAMES. MY PREGNANT WIFE AND I GOT OUR THREE LITTLE CHILDREN OUT OF THE CAR EXTREMELY QUICKLY AND THEY GOT BACK DOWN THE ROAD A WAYS TO GET AWAY FROM THE BURNING VEHICLE. I BEGAN THROWING CAR SEATS AND OTHER THINGS OUT OF THE CAR AS QUICKLY AS POSSIBLE, BUT WITHIN TWO MINUTES AFTER I STOPPED THE CAR, THE FLAMES WERE TO BIG TO BE ANYWHERE NEAR IT. THE CAR BURNED EXTREMELY FAST AND THE FIRE WAS EXTREMELY HOT, COMPLETELY DESTROYING THE CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11034008October 17, 2017
AIR BAGS
I WAS IN A FRONT END COLLISION. MODERATE ACCIDENT, GOING APPROX 35 MPH HITTING ANOTHER CAR WITH ENOUGH FORCE TO SPIN THE CAR THAT I HIT. MY FRONT AIRBAGS DID NOT DEPLOY. THE CAR WAS NOT ABLE TO BE DRIVEN OFF THE SCENE. I WAS DRIVING STRAIGHT AND HIT THE OTHER CAR WITH THE FRONT OF MY CAR IN HER PASSENGER DOOR. I WAS ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11033312October 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VSC LIGHT ON BRAKES LOCKED UP ALL 4 WHEELS CANNOT MOVE FORWARD OR REVERSE, REAR BRAKE LIGHTS INOPERABLE, VEHICLE PARKED IN DRIVEWAY. WHEN STARTED VSA LIGHT CAME ON IN DASH. BRAKES LOCKED UP COULD NOT MOVE REQUIRING A TOW TO HONDA DEALER IN MURFREESBORO TN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023909September 18, 2017
VISIBILITY/WIPER
I WAS WASHING THE WINDSHIELD ON THE PASSENGER SIDE. I LIFTED UP THE W/S WIPER ELEMENT SUPERSTRUCTURE AND THE WIPER ARM DISLODGED AND SMACKED AND CRACKED THE WINDSHIELD UPON IMPACT. THE WIPERS (BOTH SIDES) OPERATED NORMALLY AND WE HAD JUST RETURNED FROM A VERY RAINY VACATION. THERE WERE NO SIGNS OF ANY ABNORMAL OPERATIONS NOR INSTALLATIONS. I BELIEVE WIPER SUPERSTRUCTURES ARE SUPPOSED TO STAY INSTALLED ONTO THE WIPER ARMS UNTIL CERTAIN PROCEDURES ARE COMPLETED TO DISASSEMBLE, ONE OF WHICH SHOULD NOT BE LIFTING UP FROM THE WINDSHIELD TO AID CLEANING. THE VEHICLE WAS IN OUR DRIVEWAY GETTING WASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023674September 15, 2017
SEAT BELTS
FIVE SEAT-BELTS ARE FRAYING DESPITE NORMAL USE (USED IN SUBURBS). FOR ONE OF THE AFFECTED SEAT-BELTS, FRAYED SECTION RUBBED/SCRAPED AGAINST D-RING AND DEVELOPED A SLIT. HONDA DEALER STORE REMARKED USAGE OF CHILD SEAT COULD HAVE CAUSED THIS, THEREFORE IT WILL NOT BE REPAIRED UNDER WARRANTY. WE USE A CAR SEAT MEETING FEDERAL CHILD RESTRAINT SAFETY STANDARD (AND IN THIS CASE, THE CAR SEAT WAS NOT EVEN RUBBING AGAINST THE SLIT SECTION). HONDA NORTH AMERICA STATES ANY DEFECT ON THE SEAT-MATERIAL IS NOT CONSIDERED PART OF SEAT-BELT FUNCTION, HENCE PRODUCT WARRANTY DOES NOT APPLY. THE WARRANTY:"HONDA WILL, AT ITS OPTION, REPAIR OR REPLACE ANY HONDA SEAT BELT COMPONENT THAT FAILS TO FUNCTION PROPERLY DURING NORMAL USE". TERM IS UP TO 15 YEARS OR 150,000 MILES. PLEASE NOTE THAT THIS IS 5 YEAR OLD CAR WITH NORMAL USE, MOSTLY DRIVEN IN A SMALL CITY WITH CHILDREN IN BACK SEAT(S). THIS SEAT-BELT ISSUE IS CONCERNING DUE TO THE FACT THAT THIS IS HAPPENING TO A RELATIVELY RECENTLY MANUFACTURED CAR, BUT ALSO, HONDA ODYSSEY IS PERCEIVED AS A SAFE FAMILY CAR. PARENTS SHOULD FEEL ENCOURAGED TO USE STANDARD CAR SEAT WITHOUT WORRYING ABOUT SEAT BELT FRAYING/DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022072September 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. HERITAGE HONDA WESTMINSTER (580 BALTIMORE BLVD, WESTMINSTER, MD) WAS CONTACTED AND DIAGNOSED THAT THE ENGINE ASSEMBLY WAS DEFECTIVE AND THE SHORT BLOCK AND PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO HERITAGE HONDA WESTMINSTER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014235August 10, 2017
UNKNOWN OR OTHER
I WENT TO A CAR WASH ON 8/9/2017 WITH ATTENDANTS. WHEN THE CAR CAME OUT TO BE BUFFED THE EMPLOYEES PULLED THE CAR OVER TO BE INSPECTED. THEY SAID THE SUN/MOON ROOF HAD SHATTERED. AFTER MUCH DISCUSSION AS TO ANY PROBLEMS SUCH AS ROCKS OR OTHER INJURIES I CALLED MY DEALER WHICH WAS NEARBY. I DROVE IT THERE AFTER THE HOLE IN THE ROOF WAS SOMEWHAT SECURED BY PLASTIC AND TAPE. THE DEALERSHIP MADE NO MENTION OF OTHER PROBLEMS OF A SUN ROOF. THEY SAID THEY COULD FIX IT. I ORDERED A NEW SUN ROOF WHICH IS TO BE DELIVERED TOMORROW. I WAS NOT MADE AWARE THAT THIS WAS A KNOWN PROBLEM IN OTHER CARS WITH SUN ROOFS UNTIL SEARCHING THE INTERNET THE NEXT DAY. HOLE IS TAPED NOW SO WILL GET PICTURES WHEN I GET TO THE DEALERSHIP TOMORROW, 8/11/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013732August 8, 2017
ENGINE
MY WIFE WAS DRIVING OUT 2012 HONDA ODYSSEY ON A HIGHWAY AND THE CHECK ENGINE LIGHT STARTED FLASHING. SHE PULLED OVER, TURNED OFF THE CAR AND RESTARTED IT. AFTER A SHORT PERIOD, THE LIGHT FLASHED AGAIN. SHE HAD A AAA TOW THE VEHICLE BACK TO OUR MECHANIC, WHO INDICATED THAT SOME OF THE SPARK PLUGS HAD FOULED, AND HE NOTIFIED US OF THE "EXCESSIVE OIL CONSUMPTION" ISSUE RELATED TO THESE VEHICLES, A KNOW ISSUE TO HONDA. THE MECHANIC INDICATED THAT THE EXCESS OIL CONSUMPTION WILL BE AN ONGOING PROBLEM. THE OIL GAUGE ON THE VEHICLE INDICATED FALSELY INDICATED THAT THE OIL LEVEL WAS FINE, SO THERE IS NO WARNING THAT THE ENGINES ARE ABOUT TO FAIL. THIS IS A DANGEROUS CONDITION, AND PUTS FAMILIES AT RISK FOR AS LONG AS THEY OWN VEHICLES WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010496July 25, 2017
ELECTRICAL SYSTEM
I JUST HAD TO HAVE THE PASSENGER SLIDING DOOR MOTOR REPLACED ON MY ODYSSEY. THE DOOR WOULD NOT CLOSE. WHEN ATTEMPTING TO CLOSE, THEY DOOR WOULD SHUT ABOUT 3/4 OF THE WAY AND THEN STOP. SERVICE DEPARTMENT AT THE DEALER ADVISED THAT THE MOTOR WAS BAD AND HAD TO BE REPLACED. MY CONCERN IS THAT THE ODYSSEY WAS DESIGNED WITH A SWITCH WHERE YOU CAN DISABLE THE MOTORIZED FEATURE AND OPEN/CLOSE THE DOOR MANUALLY. HOWEVER, WHEN MY MOTOR WENT BAD, I WAS UNABLE TO MANUALLY OPEN AND CLOSE THE DOOR. SERVICE DEPARTMENT ADVISED THAT THE CABLE SYSTEM RUNS THROUGH THE MOTOR SO WHEN IT WENT BAD, THE CABLES WOULD NO LONGER FUNCTION ALLOWING MANUAL OPERATION. THIS SEEMS LIKE A DESIGN FLAW THAT CAN POSE A SAFETY ISSUE AS MY DOOR WAS STUCK IN THE OPEN POSITION UNABLE TO CLOSE. THIS OCCURRED AFTER ARRIVING HOME AND WHILE THE VEHICLE WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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