Honda Odyssey Complaints (2013)

210 consumer complaints on file.

#11195702April 11, 2019
STRUCTURE:BODY
THE PAINT ON THE ROOF HAS BEEN PEELING OFF DUE TO A DEFECT IN THE PAINTING PROCESS AT THE FACTORY. THIS CAUSE PAINT CHIPS TO COME OFF THE CAR AND EXPOSES THE ROOF TO RUSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182307February 25, 2019
ENGINE
HI, MY HONDA ODYSSEY EX HAS JUST 65000 MILES ON IT AND ALWAYS MAINTAINED VERY WELL. BUT SUDDENLY ENGINE BLINKING CHECK SIGN AND STEADY TRACTION CONTROL SIGN TURN ON. TOOK TO DEALER RIGHT AWAY AS I WAS JUST QUARTER MILE AWAY OF IT. DEALER SAYS IT IS CODE P0302 ISSUE AND THEY NEED TO REBUILD ENGINE AND REPLACE PISTON RINGS, SPARK PLUGS , ETC. ESTIMATED COST IS $5000/-. I JUST DON'T UNDERSTAND HOW COME WELL MAINTAINED BRAND NAME CAR HAS ENGINE PROBLEM IN JUST 65K MILES?!! I NEVER HAVE ANY PROBLEM WITH TOYOTA CARS. I ALSO FIND FROM GOOGLE THAT SOME 2013 MODEL DO HAD RECALL WITH SIMILAR TYPE ENGINE ISSUE BUT DEALER SAYS MY CAR IS NOT PART OF THAT RECALL. THIS IS A VERY BAD EXPERIENCE. DEALER SAYS AS WARRANTY EXPIRED JUST 6 MONTHS AGO, HONDA WILL COVER 85% REPAIR COST. I CAN SAY THIS IS STILL COSTLY REPAIR FOR ME. NOW HOW CAN I TRUST HONDA AND THIS CARE FOR RELIABILITY AS I NEED TO MAKE LONG DISTANCE FAMILY TRIPS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132531October 4, 2018
SERVICE BRAKES
2013 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE ROTORS BEING USE BY MANUFACTURERS AND REPAIR PROCESS. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132176September 28, 2018
SERVICE BRAKES, STEERING
WE PURCHASED THIS VEHICLE BRAND NEW. OVERALL IT HAS BEEN EXCELLENT, BUT IT DOES HAVE ONE HORRIBLE SAFETY FLAW. THE BRAKES HEAT UP AND WARP ON EVEN A SMALL HILL AND CAUSE THE STEERING TO SHAKE TERRIBLY WHEN BREAKING. THE DEALER WILL FIX THE PROBLEM, FOR A PREMIUM OF COURSE, AND YOU ARE GOOD TO GO FOR SEVERAL MONTHS. THEN IT COMES RIGHT BACK. THIS IS A KNOWN PROBLEM, AND I'M REALLY SURPRISED THAT HONDA HASN'T BEEN FORCED TO DO A RECALL SINCE THEY WON'T DO ONE ON THEIR OWN. THEY CALL IT "WEAR AND TEAR". YEAH, RIGHT. IT'S SO COMMON THAT THE DEALER SPECIFICALLY ASKS ABOUT IT EVERY TIME WE COME IN FOR AN OIL CHANGE OR WHATEVER. "ANY ISSUES WITH SHAKING DURING BREAKING?" SORRY, BUT YOU WILL NEVER GET ME TO BELIEVE THAT THIS IS A NORMAL QUESTION EVERY TIME A CAR COMES IN FOR SERVICE. WE'VE PAID FOR THE "REPAIRS" A FEW TIMES, BUT I CAN'T AFFORD TO KEEP PAYING FOR THE SAME PARTS OVER AND OVER AGAIN. SO NOW I JUST ANSWER YES, BUT THAT IT'S NOT SHAKING ENOUGH TO PAY FOR THE TEMPORARY REPAIRS AGAIN. REALLY, IT'S KIND OF SCARY AND HORRIBLE. THIS SEEMS LIKE IT'S A SERIOUS SAFETY ISSUE, BUT NO ONE SEEMS TO CARE. THIS IS A MINIVAN. MINIVANS ARE USUALLY FILLED WITH KIDS. HOPEFULLY SOMEONE AT HONDA OR THE US GOVERNMENT WILL FINALLY REALIZE THAT PARENTS SHOULDN'T BE STRUGGLING TO HOLD ONTO THEIR STEERING WHEELS JUST SO THAT HONDA CAN SELL NEW BRAKES EVERY FEW MONTHS. I'M ONLY BRINGING IT UP NOW BECAUSE IT'S SO COMMON THAT I'M STARTING TO RECEIVE LETTERS FROM ATTORNEYS ABOUT CLASS-ACTION SUITS. I'D RATHER HONDA JUST ISSUE A RECALL AND FIX THE PROBLEM. DO THE ROTORS SIMPLY NEED TO BE BETTER QUALITY STEEL? I WOULD EVEN BE FINE IF I HAD TO PAY FOR THE BRAKES YET AGAIN, AS LONG AS THE PROBLEM IS ACTUALLY FIXED ONCE AND FOR ALL. THE MINIVAN ONLY HAS ABOUT 59K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131798September 26, 2018
SERVICE BRAKES
PULSATION/SHAKING OF THE STEERING WHEEL AND BRAKE PEDAL TO THE POINT OF FEELING LIKE GOING TO LOSE CONTROL OF THE VEHICLE WHEN BRAKING AT SPEEDS HIGHER THAN 45 - 55 MPH. HAVE HAD TO HAVE ROTORS RESURFACED TWICE TO TAKE CARE OF THE PROBLEM (1ST IN 2015 AT 24,177 MILES BUT UNDER WARRANTY, 2ND IN 2017 AT $204 AND THE PROBLEM CAME BACK AGAIN AT 51,542). NOW BEING TOLD TO RESURFACE THEM ONCE MORE OR REPLACE FRONT BRAKES AND PADS FOR $668 AND IF REPLACED WILL BE WITH THE NEW DESIGN OF THE ROTORS ALLOWS FOR MORE AIR FLOW. IF THERE IS A NEW DESIGN, THEN OBVIOUSLY HONDA KNOWS THAT THERE WAS A PROBLEM WITH THE OLD DESIGN AND SHOULD HAVE DONE A RECALL. IN RESEARCHING THE ISSUES ONLINE (CARSCOMPLAINTS.COM, REPAIRPAL.COM) MANY OTHER PEOPLE SEEM TO HAVE THE SAME COMPLAINT. I'VE NEVER HAD TO HAD ROTORS RESURFACED SO MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128810September 11, 2018
ELECTRICAL SYSTEM, ENGINE
ENGINE IS BACKFIRING DUE TO PISTON MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123142August 28, 2018
SERVICE BRAKES
BEFORE MY CAR REACHED THE 20,000 MILE AGE THE CAR STARTS TO SHAKE WHEN HITTING THE BRAKES WHEN DECELERATING AT 50-30 MPH SPEED. ASKED THE DEALERSHIP IF THEY CAN CHECK WHAT IS WRONG. THEY SAID THE BRAKES ARE FINE. I THOUGHT IT WAS A WHEEL BALANCE ISSUE BUT THE CAR IS NEW. NOT UNTIL I READ ALL OF THE COMPLAINTS ABOUT THIS CAR. NOW MY CAR IS 57,000 MILES OLD AND WILL NEED THE ROTOR AND PADS REPLACED. OUTSIDE MECHANIC CHARGING ME $450 FOR ROTOR REPLACEMENT, PADS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119959August 14, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I WAS DRIVING ON A BUSY 4 LANE ROAD AT THEIR SET HIGHWAY SPEED, RIGHT ALONG WITH THE REST OF TRAFFIC. I HAD MY 4 KIDS IN MY 2013 HONDA ODYSSEY, WHICH I TRUSTED, WHEN WITHOUT WARNING, MY VAN SHUT OFF. MY KEY WAS STILL ENGAGED. THERE WAS NO WARNING LIGHT OR SOUND. I DID NOT RUN OUT OF GAS. MY BATTERY DID NOT DIE. THERE WAS NO SLOWING DOWN, MY CHECK ENGINE LIGHT DID NOT COME ON. MY CAR DID NOT OVERHEAT. WHILE DRIVING NORMALLY, MY ENGINE SUDDENLY CUT, ALL MY LIGHTS WENT OUT, MY DASH WENT BLACK, AND MY WHEEL LOCKED. I WAS BARELY ABLE TO GET THE CAR TO GO INTO THE RIGHT LANE AND THANKFULLY, MY HAZARDS STILL WORKED BUT THE REST WAS DEAD. I HAD ENOUGH MOMENTUM TO STAY MOVING FOR A LITTLE WHILE AND I EVENTUALLY GOT OVER INTO A SMALL AREA BESIDE THE ROAD. SOMEHOW I WASN'T HIT BY THE MANY CARS AROUND ME, INCLUDING TRACTOR TRAILERS. ALL I DID NEXT WAS TURN MY VAN OFF, AND THEN TURN IT BACK ON AND IT STARTED LIKE NOTHING EVER HAPPENED. I HAD A FULL DIAGNOSTIC RUN AT OUR LOCAL DEALERSHIP AND NO ONE COULD FIND ANYTHING WRONG WITH THE VEHICLE. MY CAR WAS IN MOTION AND DRIVING NORMALLY. I NEEDED TO SCHEDULE A B1 SERVICE (OIL CHANGE AND TIRE ROTATION) SOON BUT IT WAS NOT DUE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111449July 15, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
WE WERE ON VACATION LAST WEEK AS WE WERE DRIVING AT APPROXIMATELY 70MPH ON I-64 EASTBOUND IN VIRGINIA WE HEARD A LOUD POPPING SOUND AN THEN LOUD AIRFLOW. WE QUICKLY REALIZED OUR SUNROOF HAD EXPLODED. THANKFULLY WE HAD IT CLOSED AND THE SHADE WAS ALSO CLOSED AND NO ONE WAS HURT. NOTHING HIT OUR VAN AND WE WERE NOT INVOLVED IN A ACCIDENT THE SUNROOF JUST SUDDENLY EXPLODED. WHEN WE WERE ABLE TO PULL OVER WE FOUND THE CENTER OF OUR SUNROOF WAS COMPLETELY SHATTERED. WE HAVE FOUND OTHER REPORTS ONLINE OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103382June 22, 2018
STRUCTURE:BODY
THE BACK SLIDE DOORS WILL NOT STAY OPEN MOST OF THE TIME WILL COME SLIDING CLOSED WHEN YOU ARE GETTING IN AND OUT AND I WORRY ABOUT THE KIDS GETTING HURT FROM THEM CAUSE THEY ARE VERY HEAVY DOORS,I HAVE COMPLAINED TO HONDA TOLD ME THEY COULDN'T FIND ANYTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101724June 13, 2018
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKE ROTORS WERE DAMAGED BECAUSE THE VEHICLE SHOOK WITH GREAT FORCE. THE VEHICLE WAS TAKEN TO LONG BEACH HONDA (1500 E SPRING ST, SIGNAL HILL, CA 90755, (562) 426-4444), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED DUE TO BEING WARPED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097755May 24, 2018
UNKNOWN OR OTHER
THE PAINT ON MY BACK HATCH OF MY VAN IS CRACKING AND PEELING OFF. WE BOUGHT THIS VEHICLE 2 YEARS AGO CERTIFIED PRE-OWN FROM A HONDA DEALERSHIP. IT HAS ROUGHLY 50K MILES ON IT. I DO NOT BELIEVE THE PAINT SHOULD BE CHIPPING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094036May 15, 2018
STRUCTURE:BODY
DRIVER'S SIDE REAR DOOR HANDLE FOR SLIDING DOOR CAME OFF IN MY HAND WHEN I WAS TRYING TO GET MY CHILD OUT OF THE VEHICLE IN 2016. TOOK VEHICLE INTO THE DEALERSHIP FOR REPAIR AND THEY STATED THAT THE HANDLE MUST HAVE COME OFF DUE TO ALLEGED AND IMPOSSIBLE "DAMAGE" EVEN THOUGH THE HANDLE WAS NEVER SUBJECTED TO ANYTHING BUT NORMAL EVERYDAY USE. IN 2018, THE DOOR HANDLE ON THE PASSENGER SIDE CAME OFF IN THE SAME MANNER EVEN THOUGH WE HAVE BEEN EVEN MORE CAREFUL WITH THE HANDLES AFTER THE FIRST INCIDENT. REPORTED SECOND INCIDENT TO HONDA CUSTOMER SERVICE AND DEALER SERVICE SHOP. BOTH SAW NOTHING WRONG WITH DOOR HANDLES FALLING OFF RELATIVELY NEW VEHICLE WITH NORMAL USE. VERY UNSAFE TO BE UNPREDICTABLY PREVENTED FROM GETTING YOUR CHILD OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093819May 14, 2018
ENGINE
REAR ENGINE MOUNT FAILED WITHIN 5 YEARS LESS THAN 36,000 MILES IN NORMAL DRIVING CONDITION. THIS CAUSED EXCESSIVE ENGINE VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093323May 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED AND FELT AS IF IT WOULD STALL. THE CONTACT WAS ABLE TO DRIVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE HONDA IN BROOKLYN CENTER, MINNESOTA 55429 WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD-UP ON PISTON NUMBER THREE AND THE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA E-MAIL. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092075May 5, 2018
SEATS
FOLSOM LAKE HONDA HAS NOT REPAIRED OUR SEAT FOR THE TWO SAFETY RECALLS THAT WE HAVE REPEATEDLY CALLED THEM ABOUT. THEY NEVER SEEM TO HAVE THE PART OR MAY JUST BE UNWILLING TO PERFORM THE REPAIR. AT THIS POINT WE ARE AFRAID TO SEAT OUR KIDS IN THE OUTER 2ND ROW SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085017April 14, 2018
SEATS
2ND SEAT FLIPPED OVER A KID SEATED ON THE RIGHT MIDDLE ROW PASSENGER SEAT WHILE CAR WAS DRIVING/IN MOTION. THIS HAS BEEN ONGOING AND THIS IS THE 2ND TIME THIS HAS HAPPENED. THE KID BECAME TRAPPED, FOLDED AT THE WAIST IN A SEATED POSITION UNTIL WE WERE ABLE TO PULL OVER THE VAN TO RESET THE SEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11083935April 9, 2018
SEATS
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (NORTH SHORE HONDA, 611 GLEN COVE, GLEN HEAD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079864March 16, 2018
UNKNOWN OR OTHER
CASE # 11078950 COULD YOU CANCEL THIS CASE? I RECEIVED A GOOD ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078859March 13, 2018
SEATS
WE WERE NOTIFIED ON 12/202016 ABOUT THIS SAFETY RECALL FOR THE SECOND ROW OUTBOARD SEATS IN OUR HONDA ODYSSEY. WE CONTINUE TO CHECK ON THE RESOLUTION AND THE STATUS WITH HONDA CONTINUES TO BE "UNRESOLVED, REMEDY NOT YET AVAILABLE". THIS IS UNSAFE AND CONTINUES TO BE OUR BURDEN TO SPEND TIME ON THIS WITH NO RESOLVE OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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