Honda Odyssey Complaints (2004)

585 consumer complaints on file.

#10917913October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR; HOWEVER, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SENSOR INDICATED THAT THE AIR BAG WAS OFF. THE DEALER WAS NOTIFIED BY PHONE, BUT DID NOT PROVIDE THE CONTACT ANY FEEDBACK. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906929September 15, 2016
ENGINE
ON 8/25/2016 I TOOK MY 2004 ODYSSEY TO ANDERSON HONDA AT PALO ALTO FOR NORMAL OIL CHANGE. AFTER THE WORK WAS DONE THEY SHOWED ME THAT THE OIL DRAIN PLUG WOULD NOT TORQUE DOWN TO SPECS (JUST SPINS). THE OIL WAS LEAKING FROM THE OIL PAN. ANDERSON HONDA'S SERVICE ADVISOR DENIED THAT THEY OVER-TORQUED THE PLUG. THE MILEAGE WAS ONLY 67637, THE PLUG HAD BEEN TAKEN OFF AND PUT ON FOR ONLY ABOUT A DOZEN TIMES AND IT'S THE ORIGINAL HONDA PART IN VERY GOOD CONDITION. BEFORE THE OIL CHANGE THERE WAS NOTHING WRONG WITH MY CAR AND DURING THE LAST TIME MAINTENANCE AT ANOTHER HONDA DEALER THE CAR WAS CHECKED WITH EVERYTHING OK. ON 8/29/2016 I TOOK MY CAR TO VICTORY HONDA AT SAN BRUNO TO FIX THE PROBLEM. THE OIL PAN WAS REPLACED. THE OLD OIL PAN SHOWED THE SCREW IN THE OIL PAN WAS DAMAGED BY THE STEEL PLUG. THE CAUSE OF THIS PROBLEM COULD BE: 1 ANDERSON HONDA'S TECHNICIAN OVER-TORQUED THE PLUG AND DAMAGED THE OIL PAN. BUT THEY CLAIMED THAT THEY ARE HONDA OFFICIAL DEALER AND THEY DIDN'T OVER-TORQUED IT. 2. HONDA'S PARTS OR DESIGNS HAVE DEFECT. THEY SHOULD NOT PUT STEEL PLUG ONTO A SOFT METAL PAN DIRECTLY. I THINK THE COST OF REPLACING DAMAGED OIL PAN SHOULD BE PAID EITHER BY ANDERSON HONDA OR HONDA OF AMERICA. THE CUSTOMER SHOULD NOT PAY FOR THEIR FAULT. THE SAFETY ISSUE OF THIS TYPE OF PROBLEM IS OIL LEAKING (HARMFUL TO OUR ENVIRONMENT), ENGINE FAILING ON THE ROAD IF DAMAGED PLUG FALLS OFF. THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE. I DO APPRECIATE ALL YOUR HELPS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906361September 14, 2016
AIR BAGS
TAKATA RECALL. WE RECEIVED A SAFETY RECALL NOTICE FROM HONDA IN JUNE 2016 REGARDING A PROBLEM WITH OUR PASSENGER FRONTAL AIRBAG INFLATOR. THE NOTICE SAID HONDA WOULD REPLACE THE AIRBAG INFLATOR FREE OF CHARGE. THE NHTSA RECALL NUMBER IS 16V-344. BEGINNING ON JULY 7, 2016, I TRIED SEVERAL TIMES TO CALL MY LOCAL HONDA DEALER (OURISMAN HONDA IN BETHESDA, MD) TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT. HOWEVER, THEY HAVE REFUSED TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I CALLED AMERICAN HONDA'S CUSTOMER SERVICE NUMBER TO FILE A COMPLAINT AND NO ONE CALLED ME BACK. BOTH AMERICAN HONDA AND THEIR DEALER (OURISMAN HONDA) HAVE FAILED TO REMEDY THIS DEFECT WITHIN 60 DAYS OF THE DATE THAT I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT (JULY 7, 2016).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905828September 12, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ALTERNATOR WIRES BURNED UP AND THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903855September 6, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE REVERSING THE VEHICLE WITH THE LIFTGATE OPEN, IT INADVERTENTLY STRUCK AND SHATTERED THE REAR WINDOW. THE CONTACT STATED THAT THE HIT WAS NOT HARD ENOUGH TO WARRANT THE GLASS SHATTERING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903852September 6, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000, 15V320000, 15V045000 (AIR BAGS) AND 12V573000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ UPDATED 11/02/16/*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903286September 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3440000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899556August 30, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD SHAKE AS THE GEARS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892296August 1, 2016
AIR BAGS, EXTERIOR LIGHTING
AFTER I BRING MY CAR TO DEALER THEY FIX THE SRS CONTROL UNIT RECALL, THEN THE SRS LIGHT ALWAYS ON THEN THEY TELL ME NEED TO PAY FOR THE PART OPDS UNIT WILL NOT INITIALIZE. WHY I HAVE TO PAY FOR OPDS PART BEFORE MY CAR NEVER HAVE THAT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891567July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE VEHICLE CRASHED INTO THE CURB. THE FRONT DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10888748July 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT DRIVE 1, DRIVE 2, DRIVE 3, AND THE REVERSE GEARS FAILED TO WORK WITHOUT WARNING. THE CONTACT WAS ABLE TO USE DRIVE, NEUTRAL, AND PARK, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884029July 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883721July 9, 2016
AIR BAGS
TAKATA INFLATOR PASSENGER SIDE RECALL, PART NOT AVAILABLE AND NO ESTIMATE ON TIME FOR PART TO BECOME AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882895July 6, 2016
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED FROM THE IGNITION WITHOUT BEING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881696June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 15V045000 (AIR BAGS). UPON TAKING THE VEHICLE TO THE DEALER TO SCHEDULE THE RECALL REPAIR, THE TECHNICIAN INDICATED THAT THE FRONT PASSENGER SIDE SEAT BELT WOULD NEED TO BE REPLACED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865410May 17, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WAS OFF TRACK. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR AND NOTICED AN ABNORMAL FUEL ODOR FROM THE RADIO CONSOLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864206May 10, 2016
VEHICLE SPEED CONTROL
I WAS TURNING RIGHT INTO A PARKING SPOT AND HAD MY FOOT ON THE BRAKE THE WHOLE TIME. WHEN I WAS MORE THAN HALFWAY IN THE SPOT, THE ENGINE REVVED AND THE CAR PLUNGED FORWARD GOING OVER THE CONCRETE BARRIER AND INTO A POLE. THE AIRBAGS DID NOT DEPLOY AND THANKFULLY EVERYONE WAS OK. THE OFFICER INVESTIGATING THE CRASH INSISTED THAT MY FOOT MUST HAVE SLIPPED OFF THE BRAKE PEDAL BUT I AM POSITIVELY SURE THAT MY FOOT WAS ON THE BRAKE THE WHOLE TIME AS IT WAS STILL ON THE BRAKE WHEN THE CAR CAME TO A STOP AFTER HITTING THE POLE. WITNESSES TO THE CRASH CONFIRMED THAT I WAS TRAVELING VERY SLOW AS I PULLED IN THE PARKING SPOT AND THAT THEY HEARD THE ENGINE REV AND THE CAR ACCELERATED VERY FAST OVER THE BARRIER AND INTO THE POLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10860177April 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849813March 15, 2016
POWER TRAIN
TRANSMISSION SLIPPING WHILE DRIVING ON CITY STREET - TRANSMISSION NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840124March 6, 2016
POWER TRAIN
FAILED/BROKEN MOTOR MOUNTS. THIS APPEARS TO BE A SYSTEMIC LOW MILEAGE FAILURE ISSUE ON SIMILAR HONDA ODYSSEYS OF THIS VINTAGE. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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