Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11122021August 24, 2018
POWER TRAIN
ON SEVERAL OCCASIONS, I THOUGHT I PUT THE CAR IN PARK, ONLY TO HAVE THE CAR START ROLLING AGAIN, EVEN IF I GOT OUT OF THE CAR OR TOOK MY FOOT OFF THE BRAKE. ON ONE OCCASION, IT ROLLED INTO MY GARAGE ENTRY DOOR TO MY HOME. CAUSED HUNDREDS OF DOLLARS DAMAGE TO MY DOOR , AND MINOR DAMAGE TO THE FRONT BUMPER. WARNING SYSTEM IN CAR SOUNDED, BUT AUTO BRAKE SYSTEM DIDN'T ACTIVATE TO STOP THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11120468August 16, 2018
POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY DRIVEN TO THE LOCAL DEALER (SHEEHY HONDA, 7434 RICHMOND HWY, ALEXANDRIA, VA). THE VEHICLE WAS EXAMINED, BUT NO FAILURE WAS FOUND. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY JERKED AND ABRUPTLY STOPPED WHEN THE TRANSMISSION ERRONEOUSLY SWITCHED FROM REVERSE TO THE PARK POSITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SLIDING DOOR WAS FAULTY. THE DOOR UNLATCHED WHILE DRIVING AND THE VEHICLE AUTOMATICALLY TURNED OFF. A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120026August 15, 2018
STRUCTURE:BODY
BOTH DRIVER AND PASSENGER SIDE REAR SLIDING DOORS OFTEN FAIL TO CLOSE USING THE ELECTRIC CLOSING SYSTEM. THIS IS DANGEROUS IF NOT NOTICED BECAUSE THE DOORS ARE NOT LATCHED. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120156August 15, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WALDORF HONDA (2450 CRAIN HWY, WALDORF, MD 20601, (301) 843-8700) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119415August 12, 2018
STRUCTURE:BODY
PASSENGER SLIDING DOOR STUCK IN OPEN POSITION AS THE LATCH HAS BROKEN. DOOR WILL NOT CLOSED INTO POSITION. I TRIED TO CLOSE USING MANUAL AND AUTOMATIC DOOR CLOSING OPTIONS TO NO AVAIL. LUCKILY IT HAPPENED IN MY DRIVEWAY SO NO INJURIES OR ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114942July 31, 2018
WHEELS
THE BRIDGESTONE TURANZA TIRES ARE NOT HOLDING UP I HAVE POPPED BOTH FRONT TIRES- ON SEPARATE INCIDENTS IN THE PAST 2 MONTHS SINCE IN GOT THE VAN. I PREVIOUSLY DROVE A SIENNA AND A PATHFINDER AND HAVE NOT HAD A POPPED TIRE BEFORE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114414July 29, 2018
POWER TRAIN, VISIBILITY/WIPER, UNKNOWN OR OTHER
IF I BUY A NEW 2018 HONDA ODYSSEY AT AROUND 4000 MILES START HAVING TRANSMISSION PROBLEMS AT AROUND FIVE TO SIX THOUSAND MILES I START GETTING A HORRIBLE TOXIC BURNING CHEMICAL SMELL COMING FROM INSIDE THE CAR SOMEWHERE DO YOU TAKE IT TO THE DEALERSHIP THEY SAY NOTHING'S WRONG OBVIOUSLY THERE IS SOMETHING WRONG WITH HIS DOING WHAT IT'S DOING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114291July 28, 2018
VEHICLE SPEED CONTROL
THE ENGINE STALLS WHEN TRYING TO ENTER TRAFFIC AFTER STOPPING AT AN INTERSECTION. IT PAUSES FOR UP TO 5 SECONDS. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC. THE ANNOYING ENGINE SHUT DOWN ON STOPPING IS, DISABLED AT THE TIME. IT HAS HAPPENED CONSTANTLY SINCE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114302July 28, 2018
ELECTRICAL SYSTEM
I PURCHASED A BRAND NEW 2018 HONDA ODYSSEY ELITE.. (THEIR HIGHER TRIM) $50K AS SOON AS I DROVE OFF THE LOT. THE CAR GAVE ME AN ERROR. I IGNORED IT. I TOOK IT TO THE DEALER SHIP THEY INSTALL A NEW BATTERY THAT APPARENTLY THIS IS A SPECIAL KIND OF BATTERY. THE PROBLEM WITH THE REAR ENTERTAINMENT SYSTEM KEEPS IN DEFAULT. I TOOK IT IN 6 TIMES ALREADY NO SOLUTION JUST RUN AROUND. WHEN YOU START EVERYTHING IS FINE AFTER 10 MINUTES OF PLAYING ANYTHING THE SCREEN GOES CRAZY. I ATTACHED PICTURES. NOTHING WORKS. SOME TIMES IF YOU RESTART THE CAR YOU ARE LUCKY AND YOU GET PICTURE. BUT MUST OF THE TIME YOU HAVE TO WAIT FOR A FEW HOURS. I THINK HONDA DESERVES A VISIT TO MAKE THINGS RIGHT. I CALLED THE DEALER SHIP SEVERAL TIMES BUT THEY TOLD ME TO CALL CORPORATE WHICH I DID AND THEY OPEN A CASE. BUT NO SOLUTION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113272July 24, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
HAVING ISSUE OF ACCELERATION AT ROAD SPEED. WHEN DOING ROAD SPEED I HAVE HAD FLAT ACCELERATION WHEN PRESSING GAS PEDAL. ALMOST FEELS AS IF VEHICLE IS ABOUT TO STALL OR DECELERATE. DEALER WITH VEHICLE AND THEY CAN'T FIND ISSUE. DEALER CLAIMS THEY HAVE NOT HAD ANY HONDA COMPANY REPORTS ABOUT THIS. THIS EVENT HAS HAPPENED SEVERAL TIMES. LAST EVENT INTERESTING IS THAT THIS HAS HAPPENED WHEN DECELERATING TO ENTER EZPASS EXPRESS TOLL AT AT 50MPH AND THEN TRYING TO ACCELERATE TO FLOW OF TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111328July 14, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PLEASE SEE THE ATTACHED LETTER REGARDING THE POWER SLIDING DOOR THAT FAILS TO SHUT ALL THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110753July 11, 2018
ELECTRICAL SYSTEM
SOMETIMES, THE DRIVER SIDE, READ DOOR WOULD NOT CLOSE WITH BUTTON, INSTEAD I HAVE TO HARD PUSH THE DOOR TO CLOSE IT MANUALLY. IT HAPPENS WITH BOTH KEY AND "CLOSE" BUTTON INSIDE THE CAR. THIS IS HAPPENING PERIODICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105149July 2, 2018
STRUCTURE:BODY
THE SLIDING REAR DOOR ON THE PASSENGER SIDE DOES NOT FULLY LATCH, THUS THE DOOR REMAINS SLIGHTLY AJAR. IT REMAINS AS SUCH WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105006July 1, 2018
UNKNOWN OR OTHER
ON MONDAY, JUNE 18, 2018 AT ABOUT 8:00 AM MY WIFE WAS SITTING STATIONARY AT A STOPLIGHT AND THE WINDOW IN THE REAR HATCH EXPLODED. THERE WERE NO OTHER CARS/VEHICLES AROUND HER AND THE WEATHER WAS CLEAR. THE WINDOW EXPLODED FOR NO VISIBLE REASON. THE GLASS SHATTERED EVERYWHERE INTO THE REAR PART OF THE VAN AND REAR SEAT AREA. WE BROUGHT THE VAN TO INVER GROVE HONDA IN INVER GROVE HEIGHTS, MN (WHERE WE PURCHASED THE VAN NEW IN DECEMBER, 2017) AND THEY REFUSED TO CLASSIFY THIS AS A DEFECT AND DIRECTED US TO FILE A CLAIM WITH OUR INSURANCE COMPANY (WHICH WE DID). THEY DID PROVIDE US WITH A LOANER CAR FOR FREE AND HELPED US WORK WITH A GLASS REPLACEMENT SHOP. HOWEVER, I FEEL THIS IS A MANUFACTURE DEFECT, THE GLASS HATCH WINDOW SHOULD NOT HAVE EXPLODED FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104794June 29, 2018
ELECTRICAL SYSTEM, POWER TRAIN
1. ONE OF THE TWO KEYS PROVIDED DID NOT OPEN THE DOORS. WE TOOK IT TO THE SERVICE CENTER AND IT WAS REPROGRAMMED. 2. A FEW WEEKS LATER, THE DRIVER DOOR WOULD NOT UNLOCK, NOT EVEN FROM THE INSIDE. THEY HAD THE DOOR LATCH REPLACED. 3. LAST WEEK THE BACK DOOR WOULD CLOSE BUT WOULD NOT LOCK BY ITSELF. ON THE WAY TO THE SERVICE CENTER, WE WENT OVER A SPEED BUMP AND THE TRANSMISSION SHIFTED INTO NEUTRAL GEAR AND SHUT OFF. AN "EMISSION SYSTEM PROBLEM" WARNING LIGHT CAME ON ON THE DASH. WE CALLED ROAD ASSISTANCE TO TAKE IT BACK TO THE SHOP. THEY RAN EXTENSIVE TESTS BUT COULD NOT FIND ANYTHING WRONG. THE TECHNICIAN WORKING ON IT, HOOKED UP A COMPUTER AND TOOK IT HOME. THE NEXT DAY HE CALLED AND INDICATED THE TRANSMISSION CONTROL COMPUTER WAS DEFECTIVE AND WOULD ORDER IT TO HAVE IT REPLACED. TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104066June 26, 2018
FUEL/PROPULSION SYSTEM
WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104136June 26, 2018
UNKNOWN OR OTHER
PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102798June 20, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102596June 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKE SYSTEM. THE DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) TEST DROVE THE VEHICLE AND HEARD THE NOISE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102639June 19, 2018
ELECTRICAL SYSTEM
ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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