Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11154477November 28, 2018
POWER TRAIN
TWICE IN THE FIRST YEAR OF OWNERSHIP, THE CAR WAS PARALLEL PARKED AND I PUT THE VEHICLE IN DRIVE (PUSH BUTTON SIFTER). UPON THE VEHICLE BEGINNING TO MOVE IN FORWARD MOTION IT WOULD IMMEDIATELY SHIFT BACK INTO PARK. I REPEATED AN IT DID THE SAME OVER AND OVER AGAIN. EVEN AFTER SHUTTING DOWN THE ENGINE AND RESTARTING; I HAD THE SAME ISSUE. BOTH TIMES THIS OCCURRED, HAD TO GO IN REVERSE FOR A SHORT DISTANCE IN ORDER TO GET THE VAN TO THEN MOVE FORWARD WITHOUT ALMOST INSTANTLY SHIFTING BACK INTO PARK. IN THE SECOND CASE THERE WAS NO VEHICLE PARKED IN FRONT OR BEHIND ME AND I STILL HAD THE SAME ISSUE. I DID RECORD A VIDEO OF THE ERRATIC BEHAVIOR ON 8/26/2018 (SECOND TIME) .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152880November 20, 2018
STRUCTURE:BODY
AUTOMATIC DOOR ON THE PASSENGER SIDE CLOSES AS PASSENGER TRIES TO GET OUT OF THE VAN. DOOR BOUNCES BACK AND FORTH AND ALMOST INJURED THE PASSENGER. ON A SEPARATE OCCASION, THE SAME PASSENGER SIDE DOOR WAS BEING OPENED FROM THE OUTSIDE AND HALFWAY AFTER IT OPENED IT BOUNCED AND CLOSED ALMOST INJURING MY SON AND THE PRESCHOOL TEACHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152405November 19, 2018
POWER TRAIN
WITH APPROXINATELY 10,000 MILES ON THE VEHICLE, THE TRANSMISSION UNDER PERFORMS. WHILE DRIVING, USUALLY AT SPEEDS UNDER 30MPH, THE TRANSMISSION STRUGGLES TO SHIFT SMOOTHLY. IT ALSO MAKES A LOUD JERKING SOUND AND MOTION WHEN SHIFTING GEARS. THE TRANSMISSION ALSO SOMETIMES HESITATES TO SHIFT, ALLOWING YOU TO BE ABLE TO FEEL THE VAN SLOW DOWN WHILE IN PROCESS OF SHIFTING, APPROXIMATELY 2 SECONDS LATER YOU CAN HEAR AND FEEL IT GO INTO GEAR. LASTLY, THE PICK UP ON THE VAN IS SLOWER THAN MOST CARS I HAVE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151968November 16, 2018
ELECTRICAL SYSTEM
I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143895October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143517October 28, 2018
ENGINE
THE VEHICLE HAS STALLED WHILE STOPPED AT A TRAFFIC LIGHT. THERE ALSO APPEARS TO BE A PROBLEM WITH THE ELECTRONICS BECAUSE THE CAR WILL REPORT THAT "THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." THE BACKUP CAMERA HAS ALSO FAILED TO TURN ON WHEN THE VEHICLE IS PUT INTO REVERSE. SEE THE ATTACHED PHOTOS FOR PROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143416October 27, 2018
ELECTRICAL SYSTEM
IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132845October 2, 2018
UNKNOWN OR OTHER
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131660September 26, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131618September 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
GETTING KEYLESS START SYSTEM PROBLEM ON HONDA ODYSSEY 2018 MODEL. DELAR RESET CODE, WARNING CAME BACK AGAIN IN 5 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128636September 11, 2018
SEATS
I WAS DRIVING MY ODYSSESY ON A CITY STREET AND APPROACHING A TRAFFIC SIGNAL. AS I BRAKED AT THE RED LIGHT, MY YOUNG CHILD IN THE BACK SEAT PULLED THE BLACK STRAP RIGHT IN FRONT OF HER, WHICH RELEASED THE MIDDLE SEAT TO SLIDE FORWARD. THE MIDDLE SEAT WITH MY SON IN IT (WHICH WAS THEN IN A FREE SLIDE MOTION) FLEW FORWARD WITH INCREDIBLE MOMENTUM AND SLAMMED HIS HEAD INTO THE FRONT SEAT. I NOW AM WATCHING HIM FOR SIGNS OF CONCUSSION AND MONITORING HIS FRONT TEETH WHICH LOOSENED UP. THE MIDDLE SEAT RELEASE SHOULD NOT BE SO ACCESSIBLE TO YOUNG CHILDREN. IT SHOULD HAVE EITHER TWO POINTS OF ACTION REQUIRED TO RELEASE THE SEAT OR BE POSITIONED MORE OUT OF REACH FOR YOUNG CHILDREN. CURRENTLY THE STRAP IS SO CONVENIENTLY LOCATED WITHIN EASY REACH OF A CHILD IN THE REAR SEAT AND EASY TO PULL. WITH THE VEHICLE IN MOTION, IT IS EXTREMELY DANGEROUS FOR A CHAIR TO BE ABLE TO SLIDE FREELY AND FOLD. THIS DESIGN FLAW SHOULD BE ADDRESSED WITH A RECALL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11128718September 11, 2018
ELECTRICAL SYSTEM
DRIVER DOOR DOES NOT UNLOCK. THE AUTOMATIC UNLOCK BEEPS LIKE IT IS WORKING, BUT DOES NOT UNLOCK THE DOOR. I HAVE TO CRAWL INTO THE BACK AND THEN I CAN UNLOCK DRIVER DOOR INTERNALLY. THIS PROBLEM OCCURS RANDOMLY MAKING IT HARD FOR DEALERSHIP TO SEE PROBLEM AND FIX. THEY WILL NOT FIX UNLESS IT CAN BE REPRO DUCIBLE. I HAVE FOUND THAT THERE IS A FORUM WITH A LOT OF PEOPLE HAVING THIS SAME ISSUE AND UNABLE TO GET FIXED DUE TO HONDA WANTING IT REPRODUCIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128782September 11, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2018 HONDA ODYSSEY WAS PURCHASED 3/16/2018 AT WEST HONDA DEALERSHIP LOCATED IN LAS VEGAS. NOT LONG AFTER PURCHASE, STRONG FUEL, AND SIMILAR CHEMICAL ODOR APPEARED, ODOR CAME OUT OF THE AIR VENTS DIRECTLY. THE ODOR IS SO STRONG THAT THE VEHICLE WOULD SMELL CHEMICAL AND SMOKY FOR DAYS. ODOR ALWAYS APPEARED DURING DRIVING, THE LEVEL OF STRONGNESS CAUSED NAUSEA, COUGH, AND HEADACHE. ADDRESSED THE ISSUE TO 2 DIFFERENT DEALERSHIPS, WITH THE MENTION OF HEALTH CONCERN AND FIRE RISK DURING DRIVING. BOTH DEALERSHIPS' SERVICE ADVISORS VERIFIED THE ISSUE VERBALLY, DID DIAGNOSIS IN 3 OUT OF 4 TOTAL VISITS. COULD NOT FIND THE ISSUE WHILE ODOR PRESENTING IN THE CAR; THUS, NO REPAIR WAS DONE TO FIX THE ISSUE. REPORTS ARE COLLECTED, FILED A COMPLAINT TO THE HEADQUARTER. CASE MANAGER ADMITTED THERE IS SOMETHING WRONG WITH THE VEHICLE AS SIMILAR CASES WITH THE SAME TYPE OF VEHICLE ARE HEARD FROM THE SAME AREA. BEING TOLD THAT NO INSPECTION CAN BE DONE WITHOUT ODOR APPEARS AGAIN AND IGNORED THE PREVIOUS VISITS' RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124676September 6, 2018
STRUCTURE:BODY
PURCHASED VEHICLE TOWARDS THE END OF THE MONTH OF FEBRUARY 2018, THIRTY DAYS LATER THE DRIVER FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. TRIED UNLOCKING THE DOOR FROM THE KEY FOB AND DOOR REMAINED LOCKED. INSERTED THE KEY IN THE CYLINDER AND WAS A BIT HARD TO TURN THE CYLINDER TO UNLOCK. IN ORDER TO OPEN THE DOOR I HAD TO OPEN THE REAR DRIVER SLIDE DOOR AND COME IN THROUGH THE BACK TO OPEN THE DOOR FROM THE INSIDE. EVEN THEN THE INNER DOOR HANDLE WAS HARD TO PULL. THIS CREATE AN ISSUE AND INCONVENIENCE AS THIS IS A FAMILY CAR, HAVING THIS ISSUE IN VERY HUMID DAY ONLY MAKES IT WORSE. I HAVE READ ONLINE THAT PEOPLE ARE COMPLAINING ABOUT THIS ISSUE AND THE DEALERS DO NOTHING TO FIX THIS ISSUE. I HAVE TAKEN IT TO OUR LOCAL DEALER AND THEY SAID THAT HONDA IS CURRENTLY INVESTIGATING THE ISSUE. IT HAS BEEN LIKE THIS FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124522September 5, 2018
STRUCTURE:BODY
DRIVER'S SIDE SLIDING DOOR WON'T CLOSE.THE ISSUE ACTUALLY PRESENTED ITSELF THE DAY WE PURCHASE IT AND THEY SERVICE DEPARTMENT CALLED IT A "HICCUP". WHEN TRYING TO CLOSE THE DOOR, THE SENSOR BEEPS THREE TIMES AND THEN REOPENS. I HAVE TO DISENGAGE THE DOORS TO MANUALLY CLOSE IT OR BE READY TO "HELP" THE DOOR CONTINUE ON THE TRACK TO CLOSING. PASSENGER SIDE SLIDING DOOR COMPLETELY STOPS IN THE TRACK HALF WAY WITHOUT WARNING OR ANY BEEPING. I TOOK THE VAN BACK TO THE DEALERSHIP OVER A MONTH AGO AND THEY SAID THAT THEY STILL HAVE NOT HEARD BACK FROM HONDA (AS OF TODAY) AS TO WHAT NEEDS TO BE DONE TO CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124525September 5, 2018
ELECTRICAL SYSTEM
TOURING-REAR ENTERTAINMENT SYSTEM SHUTS OFF TO BLACK SCREEN AND CABIN WATCH LOSES SIGNAL AND GIVES AN ERROR CODE. WHILE DRIVING LONG DISTANCES, THE KIDS CAN ONLY WATCH THE FIRST 30 MINUTES OF THEIR DVD BEFORE THE SYSTEM SEEMS TO OVERHEAT AND COMPLETELY SHUTDOWN. WE HAVE RESORTED TO TURNING IT OFF TO LET IT COOL DOWN ( DVD THAT IS REMOVED FROM THE PLAYER COMES OUT SCALDING HOT) BEFORE RETRYING TO LET THEM WATCH AND HAVE IT FAIL A FEW MINUTES LATER. CABINWATCH SEEMS TO ACT UP AT THE SAME TIME THE REAR ENTERTAINMENT SYSTEM FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124622September 5, 2018
STRUCTURE:BODY
SLIDING DOORS DO NO CLOSE AT TIMES. IT IS INCONSISTENT AND WHEN TAKEN TO THE DEALER THEY CANNOT REPLICATE. THERE ARE NUMEROUS COMPLAINTS ONLINE AS WELL AS VIDEOS OF THE ISSUE. I HAD AN ISSUE WHERE THE PASSENGER SLIDING DOOR STOPPED OPENING ALTOGETHER. THE DEALERSHIP SAID THEY REPLACED THE MECHANISM THAT OPENS THE DOOR AS WELL AS THE SENSORS ON BOTH SLIDING DOORS TO ADDRESS THE CLOSING OF THE DOORS. THE PASSENGER DOOR WAS ABLE TO OPEN ONCE MORE, BUT NOT EVEN A WEEK AFTER I EXPERIENCED THE ISSUE WITH CLOSING THE DOORS ONCE AGAIN. TO CLOSE THE DOORS, WE NEED TO REPEATEDLY PRESS THE CLOSE BUTTON WHEN THE DOORS ARE TRYING TO OPEN BACK UP, BUT THAT DOESN'T ALWAYS WORK. THIS IS A SAFETY HAZARD FOR VARIOUS REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123868August 31, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING DOORS WILL NOT CLOSE. SOMETIMES THE DOOR WILL CLOSE ALMOST TO THE END AND THEN RECOIL OR THE DOOR WILL NOT CLOSE AT ALL (IT JUST BEEPS). A LARGE NUMBER OF PEOPLE APPEAR TO BE HAVING THIS ISSUE WITH ALL SORTS OF FIXES THAT ARE NOT SOLVING THE PROBLEM (HTTPS://WWW.ODYCLUB.COM/FORUMS/81-2018-ODYSSEY/309801-DRIVER-S-SIDE-SLIDING-DOOR-STOPPED-CLOSING.HTML#/TOPICS/309801?PAGE=6) AND APPEARS RELATED TO NHSTA COMPLAINT NUMBER 10136418. DEALER INSPECTED AND REPLACED MOTORS ON BOTH DOORS PER HONDA'S RECOMMENDATION. PROBLEM IMMEDIATELY REAPPEARED MAKING IT SO THE DOOR CANNOT BE CLOSED UNLESS DISENGAGING THE POWER TO THE DOORS, EXITING THE VEHICLE, AND MANUALLY CLOSING THE DOORS. IT HAPPENS EVERY DAY AND IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122737August 27, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON MARCH 24, MY 2018 HONDA ODYSSEY SHIFTED INTO PARK AT 65 MPH ON I-95 IN PHILADELPHIA. THE HONDA REP, OLIVER (A HONDA EMPLOYEE), EXPLAINED TO MY HUSBAND THAT WHEN THE COMPUTER IN THE CAR CONNECTED TO THE COLLUSION AVOIDANCE SENSOR DISCONNECTS, A COMPUTER ASSUMES THE CAR IS OFF AND THAT FORCES THE CAR INTO PARK REGARDLESS OF THE SPEED IT IS GOING. THIS IS WHAT HAPPENED WHEN I WAS DRIVING, THE ENTERTAINMENT PANEL SCREEN WENT BLANK AND WHILE IT WAS REBOOTING, I LOST ALL CONTROL OF THE CAR, NO GAS, NO BRAKE, STEERING WAS DIFFICULT. WHEN IT REBOOT, IT WAS IN PARK AND THE ENGINE MADE A TERRIBLE NOISE LIKE METAL HITTING METAL. I WAS BARELY ABLE TO STEER THE CAR TO THE SIDE OF THE HIGHLY WITH MY THREE CHILDREN AGES 8 MONTHS, 2 YEARS AND 4 YEARS OLD IN THE CAR. THE HONDA REP BELIEVES THE PROBLEM HAS TO DO WITH THE WAY THE POWER CABLE IS CONNECTED TO THE BATTERY. HE EXPLAIN THAT THIS CAUSED THE SENSORS TO DISCONNECT INTERMITTENTLY. THE REP, OLIVER, BLAMED THE PROBLEM ON THE DEALERSHIP DURING THEIR REPAIR OF THE CAR FOR AN UNRELATED ISSUE. HOWEVER, THIS IS INCORRECT. THE CAR FRONT SENSOR HAVE BEEN LOSING CONNECTION TO THE COMPUTER SINCE WE TOOK IT HOME BEFORE THE DEALERSHIP TOUCHED THE BATTERY. THERE ARE OTHER ISSUES WITH THIS CAR'S ELECTRICAL AND COMPUTER SYSTEM THAT I WOULD NOT BRING UP, BUT OLIVER'S DESCRIPTION OF THE CAR COMPUTER SYSTEM MAKES IT RELEVANT. HE EXPLAINED THAT THE CAR HAS 6 COMPUTER CONNECTED WITH ETHERNET CABLES. MUCH OF THE WORK FOR THE BASIC FUNCTION OF THE CAR AND TRANSMISSION IS DONE BY THE COMPUTER THAT ALSO RUNS THE ENTERTAINMENT SYSTEM, THE BIG SCREEN COMMON IN THE FRONT PANEL OF CARS. OLIVER EXPLAINED WHEN ONE COMPUTER GETS BOGGED DOWN, IT TAKES THE ENTIRE SYSTEM DOWN. OUR CAR AND A LOT OF OTHER 2018 HONDA ODYSSEY HAVE A KNOWN FLAW THAT HONDA HAS NOT FIXED IN WELL OVER A YEAR. THE BUG, TAKE THE CAMERA AND RETAINMENT SYSTEM DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122827August 27, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE JERKED AND THE ENGINE REVVED. THE CONTACT STATED THAT THE ENGINE REMAINED ON, BUT THE VEHICLE DID NOT SHIFT INTO DRIVE OR REVERSE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. PRIOR TO THIS, WHILE DRIVING DIFFERENT SPEEDS, THE VEHICLE DECELERATED, LOST POWER, AND SHUT OFF. THE VEHICLE WAS TAKEN TO PERFECTION HONDA (2603 AMERICAN RD SE, RIO RANCHO, NM 87124, 505-221-5084) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD BE INVESTIGATED. THE CONTACT STATED THAT NOTHING WAS DONE. ALSO, WHENEVER THE SPARE TIRE WAS IN USE, ALL THE SAFETY SYSTEMS, SUCH AS THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, COLLISION MITIGATION SYSTEM, AND THE ADAPTIVE CRUISE CONTROL SYSTEM TURNED OFF. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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