Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11311032February 24, 2020
POWER TRAIN
TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311046February 24, 2020
UNKNOWN OR OTHER
WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11311099February 24, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309916February 18, 2020
SERVICE BRAKES
HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309919February 18, 2020
VEHICLE SPEED CONTROL
THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309541February 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307932February 8, 2020
POWER TRAIN
I WAS DRIVING MY 2019 HONDA ODYSSEY UP A SLIGHT INCLINE AND THEN SUDDENLY I LOST ALL POWER. THE MINIVAN AUTOMATICALLY PUT ITSELF IN NEUTRAL AND THE DASHBOARD SCREEN SWITCHED BETWEEN SAYING, "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEMS. SEE MANUAL" AND "TRANSMISSION PROBLEM. APPLY PARKING BRAKE WHEN PARKED." GIVEN THAT I HAD NO POWER I HAD TO PULL TO THE SIDE OF THE ROAD. I FEEL LUCKY THAT THIS DID NOT OCCUR ON THE HIGHWAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE. IT WAS LOCKED IN NEUTRAL. I TURNED OFF THE CAR AND WHEN I TURNED IT BACK ON THE CAR HAD AUTOMATICALLY PUT ITSELF IN PARK AND I WAS UNABLE TO PUT IT INTO ANY GEAR (DRIVE OR REVERSE). I CALLED HONDA ROAD SIDE ASSISTANCE WHO SCHEDULED A TOW TRUCK TO COME GET THE MINIVAN. THIS LOSS OF POWER OCCURRED ON A CITY STREET AT ABOUT 25 MILES PER HOUR. I HAD TWO OF MY LITTLE CHILDREN IN THE MINIVAN AND THIS EXPERIENCE WAS QUITE SCARY. BOTH ME AND MY CHILDREN COULD HAVE BEEN SERIOUSLY INJURED WHEN THE CAR SUDDENLY, AND WITHOUT WARNING, LOST ALL POWER WHILE DRIVING. I AM CONCERNED THAT THIS WILL LEAD TO SERIOUS INJURIES, PARTICULARLY IF THIS OCCURS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307938February 8, 2020
ELECTRICAL SYSTEM
THE NAVIGATION SCREEN STAYS BLACK. NO BACKUP CAMERA, CAN'T CHANGE THE RADIO, USE THE PHONE OR CHANGE AIR FLOW OR GET DIRECTIONS FROM THE SCREEN. SOME DAYS IT DOESN'T COME ON AT ALL, OTHERS IT COMES ON WHILE DRIVING. YOU NEVER KNOW, VERY FRUSTRATING. I FEEL LUCKY IF IT COMES ON WHEN I FIRST START THE CAR. THIS IS UNACCEPTABLE IN A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307423February 6, 2020
ENGINE
2019 HONDA EX-L HAS EXHIBITED A KNOCKING NOISE FROM IDLE TO AROUND 2000 RPM UNDER LOAD SINCE NEW. THE VEHICLE CURRENTLY HAS 10,000 MILES AND HAS BEEN TO 3 SEPARATE HONDA DEALERSHIPS A TOTAL OF 7 TIMES. HONDA CAN REPLICATE THE ENGINE KNOCK, BUT HAS REFUSED TO TAKE THE ACTIONS NECESSARY TO DIAGNOSE THE CAUSE. THE VEHICLE HAS BEEN REVIEWED BY A 3RD PARTY ASE CERTIFIED MECHANIC THAT CITED THE NOISE IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307485February 6, 2020
UNKNOWN OR OTHER
IN JAN2020, DURING MIDDLE OF A TWO HOUR DRIVE WITH FAMILY, VEHICLE'S ELECTRONIC TOUCH SCREEN CONTROL PANEL ALONG WITH STEERING WHEEL CONTROLS COMPLETELY FROZE, DISABLING VOICE AND/OR TOUCH COMMAND TO ACCESS DASH BOARD, APPLE CAR PLAY AND EVEN RADIO. VEHICLE WAS ON THE HIGHWAY DRIVING IN THE RANGE OF 50-60 MPH WHEN IT HAPPENED. RESTARTING VEHICLE AT ROADSIDE STOP DID NOT RESET THE SYSTEM. I NOTICED REAR VIEW CAMERA QUIT WORKING ALSO, COULD NOT CONFIRM ABOUT OTHER ELECTRONIC SAFETY FEATURE'S WORKING STATUS. VEHICLE'S TRANSMISSION SEEM TO WORK FINE SO I DROVE SLOWLY HOME AND CALLED DEALERSHIP NEXT DAY. DEALERSHIP REQUESTED TO BRING VEHICLE IN HOUSE TO HARD RESET THE SYSTEM. DEALERSHIP ALSO MENTIONED THAT THEY ARE SEEING SIMILAR ISSUES IN THIS MODEL OF VEHICLE. I COULD NOT GET A SATISFACTORY ANSWER IF THE VEHICLE WAS SAFE TO DRIVE (TO ME IT WAS NOT VERY SAFE EVEN IF SOME/ALL SAFETY FEATURES POSSIBLY WERE WORKING?). AFTER FACTORY RESET, VEHICLE IS WORKING FINE BUT I AM REQUESTING MANUFACTURER FOR FULL ELECTRICAL CHECK UP. I AM UNCOMFORTABLE TO HAVE FULL FAMILY IN AND RISK A SYSTEM FREEZE MID DRIVE ON A HIGHWAY. SURPRISED IT HAPPENED IN A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307597February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
2/5/2020 I WAS TRAVELING AT HIGHWAY SPEEDS WITH MODERATE TRAFFIC, WHEN THE MAIN DISPLAY SCREEN IN MY MINIVAN STARTED FLASHING ERROR MESSAGES. THE RADIO DISPLAY SCREEN WAS ACTING WACKY ALSO. THE VAN STARTED MAKING A LOUD RAPID 'CLICK.CLICK.CLICK." TYPE NOISE. I WAS TRYING TO FIGURE OUT WHAT WAS HAPPENING, WHEN I NOTICED THAT THE DISPLAY SAID "P" FOR PARK. I COULD NOT ACCELERATE TO MERGE OUT OF TRAFFIC. IT HAPPENED SO FAST AND WAS SO STARTLING. I WAS ABLE TO COAST AND MOVE OVER TO THE SHOULDER AND STOP THE VAN. I TURNED OFF THE IGNITION AND STARTED IT BACK UP AND IT DROVE NORMALLY. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY MOVED THE TOLL TAG STICKER ON THE WINDSHIELD AND SAID IT WAS INTERFERING WITH THE SENSORS. 2/6/2020 I WAS TOO SCARED TO DRIVE IT, SO MY HUSBAND DROVE IT. HE WAS ON THE FREEWAY AND THE SAME THING HAPPENED TO HIM. IT IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP NOW SAYS IT IS LOOSE CONNECTIONS AT THE BATTERY. THE NOISE IT MADE WAS HORRIBLE AND I'M CONCERNED THAT THERE IS PHYSICAL DAMAGE TO THE VEHICLE. THE VAN HAS JUST OVER 5,000 MILES ON IT AND WAS PURCHASED IN SEPTEMBER 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307361February 5, 2020
ENGINE, WHEELS
ON NOVEMBER 11, 2019, I SENT MY HONDA ODYSSEY TO A HONDA DEALER FOR MAINTENANCE. EVERYTHING WENT NORMALLY. AFTER THE MAINTENANCE, I DROVE MY CAR BACK HOME. EVERY DAY, I GO TO WORK AND WORK NORMALLY. ABOUT 10 DAYS AFTER THE MAINTENANCE, THE ENGINE LIGHT SUDDENLY TURNS ON. AFTER THE CAR WAS TURNED ON, THE ENGINE LIGHTS RETURNED TO NORMAL. EVERY DAY WHEN I WENT TO WORK, I FOUND THAT THERE WAS A POOL AT THE BOTTOM OF THE FRONT OF THE CAR. I WONDER IF IT WAS WATER OR OIL? I DIDN'T CARE TOO MUCH JUST AFTER FINISHING THE MAINTENANCE. IN THE STATE OF THE CAR, I DROVE IT FOR ANOTHER WEEK. AT THE END, THE ENGINE LIGHT MADE A SOUND AND I CHECKED THAT MY ENGINE OIL WAS ALMOST GONE. IT'S HARD TO BELIEVE. THE ENGINE OIL THAT I JUST FINISHED MAINTENANCE WAS GONE WITHIN 20 DAYS. THIS IS TOO SCARY. THE ENGINE RAN OUT OF OIL. I HAD DRIVEN FOR SO MANY DAYS. IT'S JUST KILLING. I RETURNED THE CAR TO A HONDA DEALER FOR INSPECTION, BUT JUST HELPED ME FILL UP THE ENGINE OIL WITHOUT ANY EXPLANATION. THIS WAY I CAN'T ACCEPT IT. PLEASE HELP ME DEFEND MY RIGHTS. WHAT CAUSES THE LOSS OF ENGINE OIL? FIND OUT LATER I'M AFRAID I'LL DIE. AT PRESENT, THE RIGHT REAR TIRE OF THE CAR SHOWS THAT THE AIR PRESSURE IS NOT ENOUGH. I CHECKED THAT THE TIRES ARE NOT PIERCING, AND I ALSO PERFORMED A LOT OF AIR REFILLS, WHICH DID NOT WORK. IT SHOULD SHOW THAT THE AIR PRESSURE IS INSUFFICIENT. THANK YOU FOR AUDITING MY ISSUE TO HELP ME COMPLETE MY RIGHTS. NOW I THINK THAT THE ENGINE IS SCARED WITHOUT OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302628January 28, 2020
ENGINE
TL* THE CONTACT OWNED A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, SHE SAW SMOKE COMING FROM THE HOOD OF THE VEHICLE WHILE APPROACHING A STOP. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT ( 2200115) WAS TAKEN AT THE SCENE . THERE WERE NO INJURIES AS A RESULT OF THE FIRE. THE VEHICLE WAS TOTALED DUE TO THE FIRE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11301286January 23, 2020
ELECTRICAL SYSTEM, ENGINE
INITIALLY THE VEHICLE WOULD RANDOMLY TURN OFF WHILE DRIVING, IT WAS NOT THE IDLE STOP SINCE IT IS DEACTIVATED BEFORE DRIVING. THE DEALER EVENTUALLY SAID IT WAS THE BATTERY. THEN THE INFOTAINMENT SYSTEM STOPPED WORKING, THE RADIO WAS REPLACED AFTER A WEEK OF BEING AT THE DEALER. NOW 3 WEEKS AFTER REPAIR, THE INFOTAINMENT SYSTEM DOES NOT WORK. HAS A NOISE THAT COMES OUT OF THE SPEAKERS LIKE SPARKS, HAS A CHEMICAL SMELL, NO RES USAGE, NO CABIN WATCH OR CABIN TALK. EVERYTHING THAT MADE THE ELITE TRIM DESIRED DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301355January 23, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OUR 2019 ODYSSEY STARTED HAVING PROBLEMS SHORTLY AFTER WE GOT IT. I TRIED TROUBLE SHOOTING MYSELF FOR AWHILE. FINALLY STARTED TAKING IT TO THE DEALERSHIP AFTER 6 MONTHS OF OWNING IT AND IT'S BEEN THERE MORE TIMES THAN I CAN COUNT. IT HAS ELECTRICAL PROBLEMS, BLUETOOTH DOESN'T WORK, THE INFOTAINMENT SYSTEM DOESN'T WORK PROPERLY. NOBODY CAN HEAR ME WHEN I TALK TO THEM THROUGH THE BLUE TOOTH OR APPLE CAR PLAY. THE POPPING IN THE DASH BOARD IS AWFUL AND IT SOUNDS LIKE THE VAN IS GOING TO CATCH FIRE AT ANY MOMENT. THEY HAVE DONE A DASH HARNESS AND FULL BODY HARNESS ON OUR VAN WITH NO SUCCESS. THESE PROBLEMS HAPPEN WHEN DRIVING AND THE POPPING IS WHEN THE INFOTAINMENT/RADIO/MUSIC IS PLAYING OR NOT PLAYING. IT'S A SERIOUS HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298385January 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUPPER LOUD STATIC NOISE. BOARD CONTROLS SHUT DOWN, CANNOT CONTROL HEAT, NAVIGATION SHUTS DOWN. SUPPER LOUD STATIC NOISE. TOOK TO LOCAL HONDA.. THEY AWARE OF THIS ISSUE BUT NO SOLUTION TO FIX AT THIS TIME... 3 TIMES ALREADY. ALSO VEHICLE WHILE OPERATING.. WHEN THIS NOISES OCCUR FEELS LIKE ITS LOOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290516December 31, 2019
LATCHES/LOCKS/LINKAGES, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2019 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS. *LD THE CONSUMER STATED ALL THE DOORS UNLOCK INDEPENDENTLY. THE SLIDING DOORS, INCLUDING THE REAR HATCH, UNLOCK AND OPEN INDEPENDENTLY AND WHILE DRIVING. THE VEHICLE WINDOWS AND SUNROOF OPEN FULLY INDEPENDENTLY, WHILE THE VEHICLE WAS LOCKED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291555December 27, 2019
FUEL/PROPULSION SYSTEM
BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290302December 20, 2019
ENGINE
2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287437December 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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