Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11187297March 16, 2019
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
ON 30 DEC 2018 AS MY FAMILY AND I DROVE THROUGH OSCEOLA COUNTY, FLORIDA, OUR ODYSSEY DISPLAYED AN ERROR MESSAGE THAT READ, "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE: RADAR OBSTRUCTED." THE TEMPERATURE WAS AROUND 70 DEG F AND IT WAS MODERATELY FOGGY. THE MESSAGE CLEARED ITSELF AFTER 20-30 MINUTES AND THE DRIVER ASSIST SYSTEMS CAME BACK ONLINE. WE DID NOT SEE ANY SUCH ERROR FOR THE REST OF OUR TRIP. AT THE END OF OUR TRIP, ON 3 JAN 2019, WHEN MY FAMILY AND I WERE JUST OUTSIDE CHARLOTTESVILLE, VIRGINIA, THE VEHICLE PROCEEDED TO BRAKE QUITE AGGRESSIVELY WITHOUT DRIVER INPUT, AS IF IT WERE AVOIDING A COLLISION. IT OCCURRED NEAR MILE MARKER 115 ON I-64 WESTBOUND, ON A DOWNWARD SLOPE AT DUSK ON DRY PAVEMENT. WE WERE PERHAPS 1000-1200 FT FROM THE EXIT ITSELF, WELL BEYOND THE RANGE OF THE 'EXTRA LONG' SETTING ON THE ACC AT 70 MPH. THE ONLY CARS IN FRONT OF US WERE ALREADY AT THE EXIT AND DID NOT APPEAR TO BE UNDERGOING ANY UNUSUAL MANEUVERS. THIS OFF-RAMP IS PARTICULARLY LONG AT THIS EXIT SO I WOULD NOT ANTICIPATE THAT THOSE VEHICLES JUST ENTERING THE RAMP WERE DECELERATING RAPIDLY. I WAS USING ACC AND LKAS, AS I HAD DURING MOST OF OUR TRIP. WHEN THE VAN WAS BRAKING, I INSTINCTIVELY DEPRESSED THE THROTTLE PEDAL TO TRY TO MAINTAIN SPEED. THAT RESULTED IN THE ENGINE REVVING AND NO CHANGE TO THE HARD BRAKING. I DISENGAGED THE ACC USING THE 'CANCEL' BUTTON AND THAT APPEARED TO END THE HARD BRAKING (I MAY HAVE BRIEFLY DEPRESSED THE BRAKE PEDAL AT THE SAME TIME BUT CANNOT BE SURE). I WILL ALSO ESTIMATE THAT WE WENT FROM AROUND 70 MPH TO AROUND 30-40 MPH IN THOSE 2-3 SECONDS. THERE WAS NO OBVIOUS EXTERNAL REASON FOR THE EMERGENCY BRAKING MANEUVER INSTIGATED BY THE HONDA'S ONBOARD SYSTEM. THIS PRESENTED A SIGNIFICANT POTENTIAL HAZARD. WE WERE VERY FORTUNATE THAT THERE WERE NO VEHICLES IMMEDIATELY BEHIND US OR WE WOULD HAVE RUN A VERY HIGH RISK OF REAR COLLISION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186908March 14, 2019
SERVICE BRAKES, ENGINE
FIRST INCIDENT IN 2018, THE MINIVAN CAME TO A QUICK COMPLETE STOP UNNECESSARILY. A CAR IN FRONT OF ME HAD MADE A QUICK TURN, I WAS NOT IN DANGER OF RUNNING INTO THE CAR. I HAD A DRIVER BEHIND ME HONKING HIS HORN. I COULD HAVE BEEN REAR-ENDED. NEXT INCIDENT OCCURRED THIS MONTH, MARCH, 2019. DRIVING DOWN A STREET, 25 M.P.H. THE CAR SHUT DOWN COMPLETELY. I HAD TO PULL OVER, THE WHEEL WAS HARD TO TURN. AFTER PULLING OVER, I STARTED THE CAR AGAIN AND DROVE HOME. GOOD THING I WAS NOT ON A MAJOR INTERSTATE.BOTH OCCURRED ON CITY STREETS. AUGUST 16, 2018 FIRST INCIDENT. MARCH 11, 2019. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182555February 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE PARKING, STOPPING, AND SHUTTING OFF THE ENGINE, THE VEHICLE ROLLED 4 TO 5 INCHES WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAD BARKER HONDA (1602 GENERAL ELECTRIC ROAD, BLOOMINGTON, IL 61704, 309-663-9591) WHERE IT WAS DETERMINED THAT IT WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175532February 25, 2019
ELECTRICAL SYSTEM
2018 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH ELECTRICAL EQUIPMENT. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181045February 19, 2019
VISIBILITY/WIPER
ON THE US 2018 HONDA ODYSSEY MODEL, THERE IS NO LOW WINDSHIELD WASHER FLUID WARNING. THIS IS A MAJOR SAFETY ISSUE AS I FOUND THIS OUT ON A SLOPPY, SALTY WISCONSIN INTERSTATE NEXT TO A SEMI WITH MY WIFE AND KIDS IN THE VEHICLE. SALT ON A WINDSHIELD GIVES YOU ZERO VISIBILITY WITHOUT WASHER FLUID, AND LUCKILY I WAS ABLE TO EXIT THE INTERSTATE AND MAKE IT TO A GAS STATION TO FILL WITH WASHER FLUID WITHOUT INCIDENT. MY 2000 EXPLORER AND 2010 RAV4 HAVE LOW WASHER FLUID WARNING LIGHTS. WITH THE 1000S OF DOLLARS OF ACTIVE AND PASSIVE SAFETY FEATURES BUILT INTO THE ODYSSEY, CONSUMERS EXPECT THE INEXPENSIVE SIMPLE THINGS LIKE A LOW WASHER FLUID WARNING. THIS SHOULD BE SUBJECT TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180130February 14, 2019
UNKNOWN OR OTHER
POWER SLIDING DOOR CLOSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175742February 8, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I'VE HAD MY 2018 HONDA ODYSSEY TOURING FOR 2 MONTHS; IT HAS 2600 MILES. MY VEHICLE SHIFTED INTO PARK WHILE DRIVING 70MPH ON THE INTERSTATE! THE CAR MADE A POPCORN/GRAVEL SLAMMING AGAINST THE CAR SOUND WHILE FELT AS THOUGH THE BOTTOM HALF OF THE VAN WAS TRYING TO SEPARATE FROM THE TOP!! TALK ABOUT FRIGHTENING! IT BRIEFLY FLASHED ""COLLISION MITIGATION"-SOMETHING,, BUT IT WAS JUST ON THE SCREEN FOR A HALF-SECOND. I PULIED OVER TO THE SIDE OF THE HIGHWAY, PUT MY FOOT ON THE BRAKE AND PRESSED THE DRIVE BUTTON. IT HAPPENED AGAIN MAYBE 10 MINUTES LATER ON A BUSY ROAD TRAVELING AT 45MPH. I ARRIVED AT MY FIRST DESTINATION, RESEARCHED HOW TO TURN OFF THE COLLISION MITIGATION SYSTEM, AND CONTINUED TO MY SECOND DESTINATION. IT HAPPENED TWICE ON THE HIGHWAY ON THE WAY TO THAT DESTINATION, FLASHING THE SAME WARNING SO QUICKLY THAT I COULDN'T READ IT, SAME NOISE, VIBRATION. I CALLED THE DEALERSHIP FROM WHICH I BOUGHT IT. THEY TOWED THE VEHICLE TO THE DEALERSHIP. THEY COULD NOT REPRODUCE THE PROBLEM. "BEST EDUCATED GUESSED" THAT THE BATTERY WAS THE PROBLEM, THOUGH I NEVER RECEIVED A LOW BATTERY WARNING FROM MY VEHICLE, AND THEY PERFORMED A BATTERY RESET PROCEDURE. THE DEALERSHIP EXPECTS ME TO DRIVE MY FAMILY HOME IN THIS VEHICLE WITHOUT CHANGING OR EVEN INSPECTING THE TRANSMISSION OR PARKING PAWL, WHICH WAS THE CAUSE OF THE LOAD POPCORN/GRAVEL NOISE. I HAVE CONTACTED HONDA AND A CASE HAS BEEN OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172779January 29, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS REMOVING ITEMS FROM THE VEHICLE WITH THE PASSENGER SLIDING DOOR OPEN. THE SLIDING DOOR WOULD INADVERTENTLY CLOSE, CAUSING THE CONTACT TO BECOME PINNED BETWEEN THE SLIDING DOOR AND THE DOOR FRAME. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170957January 19, 2019
STRUCTURE:BODY
I HAVE FOUND THE POWER SLIDING DOOR OPEN WHEN I RETURNED TO MY PARKED VAN. THIS HAS HAPPENED ABOUT 4 TIMES. I HAVE TAKEN MY VAN FOR RECALL 18V-795 WHICH HAS TO DO WITH THE POWER SLIDING DOOR COMPONENTS, BUT I FOUND MY SIDE SLIDING DOOR OPEN AGAIN EVEN AFTER THE RECALL FIX. SO I THINK HONDA HAS NOT COMPLETELY FIXED THE WHOLE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170304January 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHEN THE CONTACT PRESSED THE REMOTE KEY TO UNLOCK THE DOORS, THE WINDOWS AND SUN ROOF WOULD ERRONEOUSLY OPEN. IN ADDITION, THE ALARM WOULD RANDOMLY ACTIVATE ON OCCASION AND, AFTER TURNING OFF THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166108January 9, 2019
UNKNOWN OR OTHER
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165199January 4, 2019
ELECTRICAL SYSTEM
AS I PUT THE VEHICLE IN REVERSE, AN ERROR MESSAGE APPEARS "CAMERA SYSTEM FAILURE" AND THE BACKUP CAMERA DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165784January 4, 2019
STRUCTURE:BODY
VEHICLE WAS PARKED OFF STREET IN FREEZING COLD OVERNIGHT, UPPER TWENTIES, 32F WHEN THIS HAPPENED. VEHICLE IS PARKED NOT IN MOTION, REMOTE STARTED. DRIVER DOOR WOULD GET LOCKED IMMEDIATELY WHEN UNLOCKED FROM OUTSIDE, MULTIPLE TRIES TO PULL THE DOOR HANDLE WOULD UNLOCK AND LOCK IMMEDIATELY AND EVENTUALLY OPEN THE DOOR. ONCE DRIVER GETS IN, AND CLOSES THE DOOR, IT IS LOCKED FROM INSIDE AND WOULD NOT OPEN. DOOR LOCK SWITCH, DRIVER DOOR HANDLE AND KEY FOB FAIL TO OPEN THE DOOR FROM INSIDE. ONLY WAY TO GET OUT OF THE VEHICLE IS THROUGH A PASSENGER DOOR. IF THE VEHICLE IS UNLOCKED, DRIVER DOOR CAN BE OPENED FROM OUTSIDE BUT NOT INSIDE, JUST LIKE A CHILD LOCK WORKS ON A PASSENGER DOOR. ANOTHER TRICKY WAY TO OPEN DRIVER DOOR IS TO UNLOCK, ROLL DOWN THE DRIVER WINDOW AND PULL THE HANDLE FROM OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165576January 3, 2019
SERVICE BRAKES
MY CAR HAS BEEN ISSUED A RECALL AND I MADE AN APPOINTMENT WITH HONDA AUTONATION CHANDLER AZ; WHEN I ARRIVED, THE DEALERSHIP SAID THEY DIDN'T KNOW HOW TO FIX IT AND SAID TO GO TO TEMPE HONDA INSTEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163788December 28, 2018
STRUCTURE:BODY
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. THIS IS AN ELECTRICAL FIRE HAZARD AND ALSO A SAFETY HAZARD. PICTURES UPLOADED. EARLIER MODELS (2006 WHICH I OWN) HAS A MAJORITY IF THIS AREA COVERED BY PANEL. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163391December 25, 2018
ELECTRICAL SYSTEM
CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162190December 18, 2018
UNKNOWN OR OTHER
JUST PURCHASED THIS VAN, BRAND NEW, LESS THAN 2 MONTHS AGO. WHEN DRIVING MY CAR, AND IN THE MIDST OF A TURN INTO ONCOMING TRAFFIC, MY CAR SHUT DOWN. THE ENGINE SHUT DOWN, THE LIGHTS WENT OFF, I COULDN'T MOVE THE WHEEL. IT JUST WENT DEAD. I TOOK IT TO THE DEALER FOR THIS ISSUE AND THE SERIES OF ISSUES I HAD EXPERIENCED IN THE DAYS LEADING UP TO THIS EVENT, WHICH INCLUDED NOT BEING ABLE TO OPEN THE TRUNK, A MESSAGE FLASHING THAT THE BATTERY WAS DEAD AND TO TURN OFF ALL THE LIGHTS IN THE VEHICLE (NO LIGHTS WERE ON), ANTI-THEFT MESSAGE CAME UP TWICE, ON SEVERAL OCCASIONS THE FRONT SAFETY SENSORS SAID THEY WERE NOT OPERABLE (WHICH ARE CONTROLLED BY A BOX BY FRONT REAR VIEW MIRROR, AND SENSOR WAS NOT BLOCKED), CALLS HAVE BEEN DROPPED RANDOMLY, SIDE DOORS STICK, ETC. THE DEALER TOLD ME THAT THE VEHICLE NEEDED AN OTA SYSTEM UPDATE, AND THAT THE CAR SHUT DOWN AS A RESULT. WHEN I QUESTIONED WHY THE CAR WOULD SHUT DOWN WHILE IN MOTION DUE TO A NEED FOR A SYSTEM UPDATE, I WAS TOLD THAT IS WHAT THE CAR IS DESIGNED TO DO. I AGAIN REPEATED, THE CAR IS DESIGNED TO SHUT DOWN WHILE IN MOTION JUST BECAUSE OF A SYSTEM UPDATE? I WAS TOLD YES, ALL COMPUTER ASSISTED CARS ARE DESIGNED THAT WAY. THEY TOLD ME NOTHING ELSE IS WRONG WITH THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, AND I HAVE SEEN ONLINE, THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. PEOPLES LIVES ARE AT PERILOUS DANGER AND RISK WHEN THESE CARS ARE SHUTTING DOWN WHILE IN MOTION. SOMETHING MUST BE DONE NOW BEFORE SERIOUS ACCIDENTS OCCUR AND SOMEONE DIES. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY BACK IN THIS VEHICLE, ESPECIALLY WITH NO SATISFACTORY ANSWER FROM THE DEALER ON WHAT CAUSED THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161742December 15, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160764December 11, 2018
POWER TRAIN
USUALLY AT LOWER SPEED(15~30MPH), TRANSMISSION STRUGGLES TO SHIFTING GEAR. AND HESITATES TO SHIFT. ALSO, THERE IS SHIFT SHOCK AT LOW SPEED. IT IS WORST IN THE MORNING. I WENT TO DEALER TO CHECK THAT CONDITION AND TECHNICIAN SAID THAT IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156523December 6, 2018
AIR BAGS, STRUCTURE:BODY
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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