Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11217747June 4, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ENTERTAINMENT SYSTEM MALFUNCTIONS CONSTANTLY. CENTER CONSOLE DISPLAYS MESSAGE: 'CAMERA SYSTEM PROBLEM. IMAGE CANNOT BE DISPLAYED.' THIS WILL HAPPEN RANDOMLY WHILE THE CAR IS ON WHETHER I'M DRIVING OR NOT. I HAVE NOTICED IT HAPPENING MORE OFTEN WHEN THE AC IS USED. IT ALMOST ALWAYS HAPPENS WHENEVER REMOTE START FEATURE IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210574May 29, 2019
POWER TRAIN
THE VEHICLE IS HAVING INTERMITTENT ISSUES WITH THE TRANSMISSION SHIFTING. THE SPEED SEEMS TO VARY, THE RANGE IS BETWEEN 24 AND 33 MPH. IT SEEM TO BE MOST PREVALENT AFTER BEING ON THE HIGHWAY FOR A LONGER PERIOD OF TIME, 45 MINUTES AND LONGER. THEN WHEN AACCELERATING GENTLY FROM A STOP IT CAN LURCH WHEN SHIFTING, OR SHIFT HARD AND MAKE AN AUDIBLE CLUNK. OTHER TIMES, NOT HAVING BEEN DRIVEN FOR ANY LENGTH OF TIME, IN THE SAME SPEED RANGE, 24 TO 33 MPH, DURING GENTLE ACCELERATION IT DOES NOT SHIFT EASILY OR SMOOTHLY. THERE IS NOT NECESSARILY A CLUNK (THERE CAN BE), BUT IT DOES NOT SHIFT NORMALLY OR SMOOTHLY, I WOULD DESCRIBE IT A MISS OR LURCH. IN BOTH CASES IT WILL SHIFT, BUT NOT AS IT SHOULD. THIS BEGAN AROUND 17,000 MILES. I AM NOTICING VERY FINE VIBRATIONS IN THE STEERING WHEEL AND THROUGHOUT THE FRONT END, ITS NOT ALL THE TIME, BUT IT DOES NOT SEEM RIGHT. I AM UNABLE TO ASSOCIATE IT WITH ANY PARTICULAR SPEED OR STRETCH OF ROAD, BUT IT DID NOT DO THIS WHEN THE VEHICLE WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210610May 29, 2019
SEATS
THE SECOND ROW SEAT BEHIND THE PASSENGER SIDE DOES NOT LOCK AT TIMES WHILE VEHICLE IS IN MOTION. IT WOULD SLIDE BACK AND FORTH. I WOULD HAVE TO PARK THE CAR WHEN ON THE ROAD AND TRY TO LOCK THE SEAT TO PREVENT IT FROM SLIDING AGAIN ON THE CITY STREET BEFORE GETTING ONTO THE HIGHWAY. THE SAME SEAT DON'T LOCK FORWARD AT ALL WHEN PEOPLE FROM THE THIRD ROW SEAT IS TRYING TO GET OUT. THE SEAT WOULD SLIDE, AND A FEW KIDS INCLUDING MY MOTHER HAD ALREADY GOTTEN INJURED FROM TRYING TO GET OUT FROM THE THIRD ROW SEAT OF THE PASSENGER SIDE. THIS HAPPENED WHEN THE CAR IS NOT IN MOTION, AND PEOPLE ARE TRYING TO GET OUT THROUGH THE SECOND ROW SEAT OF THE PASSENGER SIDE. MY TODDLER'S CARSEAT IS ON THE SECOND ROW SEAT OF THE DRIVER'S SIDE, SO PEOPLE ARE NOT ABLE TO GET OUT THROUGH THAT PARTICULAR SIDE, AND I FEEL THAT MY TODDLER WOULD BE SAFER STRAPPED ONTO A SEAT THAT ACTUALLY LOCKS IN PLACE. WE NOTICED THE ISSUE AFTER A WEEK OR TWO AFTER THE PURCHASE OF THE NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#11209584May 23, 2019
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
***2018 HONDA ODYSSEY CAUGHT FIRE WHILE OPERATIONAL**** ON 24TH APRIL 2019, ON HER WAY TO DROP OUR KID TO SCHOOL, MY WIFE WAS DRIVING OUR 2018 HONDA ODYSSEY. ALL OF A SUDDEN, THIS VEHICLE GOT SMOKE AT FIRST AND THEN CAUGHT FIRE WHILE IT WAS OPERATIONAL. MY WIFE PULLED OVER AND TOOK THE KID OUT IMMEDIATELY. THE PASSING BY GARBAGE TRUCK DRIVER STARTED TO CONTROL FIRE TILL COPS AND FIREMEN TEAM ARRIVED. THE FIRE WAS CONTROLLED BY EXCELLENT EFFORTS OF THAT COP/TRUCK DRIVER. THE FIRE APPEARED TO HAVE STARTED NEAR 3RD ROW DRIVER SIDE SEAT...MY 3 YEAR OLD WAS ON THE DRIVER SIDE 2ND ROW SEAT---JUST 1.5FT AWAY FROM IT. LUCKILY, MY WIFE AND CHILD WERE NOT HURT. I'VE BEEN FOLLOWING UP WITH GEICO INSURANCE, US HONDA (CASE# 09517538) RIGOROUSLY. I AM REALLY INCLINED TO KNOW WHAT WENT WRONG WITH THE VEHICLE THAT VIRTUALLY THREATENED THE LIVES OF MY WIFE AND CHILD. I AM STILL AWAITING RESPONSE FROM THEM. ONE OF MY FRIENDS SUGGESTED ME TO REPORT THIS INCIDENT TO NTSB AND THEY REDIRECTED ME TO NHTSA. MY INTENT IS TO ENSURE THAT THE ROOT CAUSE OF THIS MISHAP CAN BE IDENTIFIED AND RECTIFIED ASAP BY US HONDA AS THESE HONDA ODYSSEYS ARE DRIVEN MOSTLY BY FAMILIES WITH KIDS. I WAS UNDER AN IMPRESSION FROM THESE FOLLOWUPS THAT THIS INCIDENT HAS BEEN REPORTED TO APPROPRIATE FEDERAL/STATE AUTHORITIES. I JUST WANT TO MAKE SURE THAT NHTSA HELP ME IN MY QUEST TO UNDERSTAND WHAT REALLY WENT WRONG.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11209239May 22, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO NEUTRAL GEAR WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE CHECK ENGINE AND COLLISION WARNING INDICATORS ILLUMINATED. HONDA OF OLATHE (1000 N ROGERS RD, OLATHE, KS 66062, (913) 782-3636) DIAGNOSED THAT THE FUSE AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208252May 17, 2019
AIR BAGS
THE RIGHT SIDE AIRBAGS AND CURTAIN AIRBAGS DEPLOYED FOR NO REASON WHILE MY FAMILY WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207593May 14, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
AUTO SHIFTING ANYWHERE FROM 20-30MPH RESULTS IN HARD SHIFT OR KNOCK. WHEN VAN IS DOWNSHIFTING THERE IS AN ACCELERATION OR KNOCK. TRANSMISSION WAS REPLACED AT 22,000 MILES. NO EXPLANATION FOR THE CAUSE. THIS WAS NOTICED ABOUT 3 MONTHS INTO OWNING THE VEHICLE BRAND NEW AT 8 MILES FROM A HONDA DEALERSHIP. IT TOOK THEM 13 MONTHS OF A CONTINUOUS CYCLE OF GOING INTO THE HONDA CERTIFIED SHOP FOR THEM TO BELIEVE US. NOW OUR VEHICLE AT 25,000 MILES CONTINUES TO REPRODUCE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207033May 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
AUTO SHIFTING ANYWHERE FROM 20-30 MPH RESULTS IN HARD SHIFT AND KNOCK. WHEN VAN DOWNSHIFTS AROUND 20-30 MPH THERE IS A JUMP OF ACCELERATION AND KNOCK. SOMETIMES WHEN ACCELERATING AND GEARS SHIFT THERE IS UN EXPECTED JUMP IN ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204760April 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
BOTH REAR DOORS BECOME STUCK AND COMPLETELY INOPERABLE. THE POWER DOOR MECHANISM HAS FAILED AND NOW THE DOOR IS COMPLETELY STUCK IN THE CLOSED POSITION. THERE IS NO WAY TO MANUALLY OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204781April 30, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TRIED TO PULL OUT OF PARKING LOT ACROSS 2 BUSY LANES TO MAKE MY TURN AND CAR WENT INTO IDLE WHILE DRIVING, HIT THE GAS PEDAL SINCE CARS WERE COMING AT HIGH SPEED AT ME AND IT WOKE UP. A DAY LATER RECEIVED A RECALL NOTICE ON MY HONDA APP CALLED UPDATE PARK LOGIC SAFETY RECALL AND SCHEDULED APPOINTMENT IMMEDIATELY FOR 4/29/19 TO BE TOLD THEY GET THE SAME COMPLAINT OFTEN AND CARS BROUGHT IN. THE AUTO IDLE THAT COMES ON AUTOMATICALLY SHOULD BE ACTIVATED BY BREAK PEDAL AND WOKEN UP WHEN LET GO BUT WHAT THEY ARE SAYING IS, IT ACTUALLY COULD GET ACTIVATED IF SOMEONE WITH BIGGER FEET ACCIDENTALLY TOUCHES THE GAS PEDAL. NOT SURE THAT IS TRUE BECAUSE NOBODY HAS THAT BIG OF FEET TO PRESS FULLY BOTH GAS AND BREAK PEDAL AND IDLE DOES NOT COME ON UNLESS BREAK PEDAL IS PUSHED ALL THE WAY. THIS IS SERIOUS ISSUE IF YOU TRY TO PULL OUT OF PARKING LOT INTO TRAFFIC AND CAR JUST REFUSES TO GO BUT HONDA KEEPS STICKING TO SAME STORY AND BASICALLY WANTS TO MAKE ME BELIEVE BOTH BREAK AND GAS PEDAL WERE PUSHED AT SAME TIME IN THE MIDDLE OF THE ROAD WHICH IS NOT POSSIBLE WITH MY SIZE 7 SHOE AND IF THAT WAS THE CASE WHY DID THE CAR MOVE OUT OF PARKING LOT AND DIE IN THE MIDDLE OF THE STREET? I POSSIBLY TOUCHED THE GAS PEDAL BUT DEFINITELY NOT PUSHED IT AND HONDA IS TELLING ME "SAFETY SYSTEM FOR THE BRAKE OVERRIDE IS WORKING AS DESIGNED, IF BRAKE AND GAS PEDAL ARE PRESSED AT SAME TIME THE SYSTEM THINKS YOU ARE TRYING TO SLOW DOWN THE VEHICLE SO IT CUTS POWER TO PREVENT ACCIDENTAL ACCELERATION". BUT IF I AM PULLING OUT IN THE BUSY STREET WHY WOULD I BE PRESSING BRAKE AND GAS PEDAL, ONLY GAS TO GET AWAY BEFORE I GET TAKEN OUT OR CAUSE AN ACCIDENT, THIS SOUNDS LIKE AN EXCUSE BEFORE SOMEONE GETS SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204887April 30, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN CLOSING THE POWER SLIDING DOOR, IT REVERSES DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204064April 27, 2019
VISIBILITY/WIPER
VAN WAS PARKED INSIDE A GARAGE WITH NO DAMAGE. WALKED INTO THE GARAGE HOURS LATER AND NOTICED THE DRIVERS REAR QUARTER PANEL WINDOW CRACKING AND BREAKING APART ON ITS OWN. GLASS BREAKAGE PATTERN APPEARS TO BE SPONTANEOUS WINDOW FAILURE POSSIBLY DUE TO MANUFACTURING DEFECT. MAY CAUSE SAFETY HAZARD IF I WERE DRIVING THE VEHICLE WITH KIDS IN THE REAR SEAT AND IT GAVE WAY THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203973April 26, 2019
UNKNOWN OR OTHER
WHEN I WAS DRIVING IN HIGHWAY AT 70 MILE/H, THE SUNROOF GLASS BROKEN. I DID NOT SEE ANYTHING HIT MY CAR, NO TRUCK AND BRIDGE NEAR BY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196916April 17, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE VAN BRAKES HAVE SQUEALED SINCE BRAND NEW 2018 PURCHASED, RETURNED VAN AND THEY INSTALLED NEW BRAKE PADS AND POSSIBLE OTHER PARTS HOWEVER THE BRAKES STILL SQUEAL, IVE CALLED AND THE DEALERSHIP SAYS THEY DON'T KNOW WHATS WRONG AND DON'T KNOW HOW TO FIX. THE 2ND ISSUE IS THE CDS WHEN PLAYED GET VERY HOT LIKE ON FIRE HOT, TOOK VAN IN TO GET LOOKED AT. THE DEALERSHIP REPLACE CD PLAYER . THE FIX DID NOT WORK THE NEW CD PLAYER STILL MAKES THE CDS VERY HOT LIKE ITS GOING TO START A FIRE. THE CDS ARE SO HOT THAT I CANT EVEN HOLD THEM. I BELIEVE A FIRE WILL START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196583April 15, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING ON A 50 MPH, TWO LANE ROAD, THE VEHICLE ABRUPTLY SHIFTED INTO NEUTRAL AUTONOMOUSLY AFTER EXPERIENCING A TRANSMISSION FAILURE AND PROHIBITED THE DRIVER FROM RETAKING CONTROL OF THE VEHICLE. WITH NO POWER AVAILABLE, THE DRIVER WAS ULTIMATELY FORCED TO COAST TO A STOP ON THE SHOULDER OF THE ROAD. WARNING MESSAGES INDICATED A TRANSMISSION FAILURE, EMISSION CONTROL FAILURE, AND BLIND SPOT MONITORING FAILURE. THE CAR WAS TOWED TO THE NEAREST HONDA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194227April 5, 2019
STRUCTURE:BODY
SUDDEN 'POP' NOISE WAS HEARD AS COMING TO A STOP ON EXIT RAMP OF HIGHWAY. FOUND OUT THAT THE SUNROOF GLASS WAS BROCKEN IN PIECES. TOOK IT TO DEALER AND THEY DETERMINED THAT SOMETHING MUST HAVE HIT IT WITHOUT LOOKING AT THE VEHICLE. INVESTIGATION NEEDS TO BE DONE ON VEHICLE PRIOR TO CUSTOMER PAYING FOR THE SINCE AMERICAN HONDA WOULD NOT PAY FOR THE GLASS. THE DEALER WRAP THE GLASS OVER BUT STILL THOROUGH INVESTIGATION HAS NOT BEEN DONE. CALLED AMERICAN HONDA AND THEY FILED IT AS COMPLAINTS AND BELIEVES WHAT DEALER SAYS SINCE TECHNICIAN IS THEIR INVESTIGATOR. VEHICLE HAS NOT BEEN LOOKED AT BY ANY TECHNICIAN YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193949April 4, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE ENGINE STALL WHEN TRYING TO ENTER TRAFFIC AFTER STOPPING AT AN INTERSECTION,IT PAUSES FOR A WHILE TAKE LONG TIME TO PICK UP.THIS IS VERY UNSAFE WHEN ENTERING TRAFFIC OR STOP SIGN.IT HAPPENED CONSTANTLY SINCE PURCHASED.ALSO AFTER STOP ,I HAVE TO PUSH THE GAS HARDLY TO PICK UP TO NORMAL DRIVE I WENT DEALER TWO TIMES THEY CHECK THE CAR AND THEY CAN'T RESOLVE THIS ISSUES VEHICLE HAS ALSO SAFETY RECALL ,THEY FIXED IT I HAD PROBLEMS WITH AUDIO SYSTEM,NO SOUNDS THEY REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193522April 3, 2019
UNKNOWN OR OTHER
I SHOULD HAVE NEVER GONE BACK TO HONDA! MY 2018 HONDA ODYSSEY HAS BEEN ANOTHER LEMON! BOUGHT THE CAR AS A CPO ON DECEMBER 21, 2018 WITH JUST OVER 3,000 MILES. SINCE THEN THE CAR HAS BEEN IN THE SHOP 4 TIMES TO FIX THIS INFOTAINMENT SYSTEM. I HAD THE ENTIRE DASHBOARD BLACK OUT ON ME AND COULDN'T SEE MY SPEED, YET THE HONDA DEALERSHIP NEAR ME TOLD ME 'JUST DRIVE IT TO WORK, IT'LL BE OKAY.' THEN THE INFOTAINMENT WENT OUT AND NOTHING WORKED FOR WEEKS UNTIL ANOTHER DEALERSHIP WAS NICE ENOUGH TO REPLACE IT. JUST YESTERDAY MY INFOTAINMENT SYSTEM MAKES A VERY LOUD 'BEEP' AND SHUTS DOWN WHILE I'M DRIVING ON A BUSY HIGHWAY! THEN THE DASHBOARD BLACKS OUT AND THE CAR 'SAFETY FEATURES ' CAUSE IT TO BREAK! WHEN I SPOKE TO THE DEALERSHIP I AM TOLD 'WE WILL HAVE TO RECREATE THAT PROBLEM BEFORE ANYTHING IT DONE' ARE YOU SERIOUS?! I TAKE MY KIDS AROUND IN THIS MINI VAN. I PUSHED TO GO BACK TO HONDA BECAUSE 'THEY HAVE GOTTEN SO MUCH BETTER', BUT IT TURNS OUT THEY HAVEN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193486April 2, 2019
ELECTRICAL SYSTEM
CABIN WATCH MALFUNCTIONS AND TURNS OFF, WHEN THAT OCCURS THE REAR ENTERTAINMENT SYSTEM FREEZES AND STAYS ON EVEN WHEN THE CAR HAS BEEN TURNED OFF. I NEEDED A NEW BATTERY JUST A WEEK AFTER PURCHASING THE VEHICLE. NOW I KNOW TO TURN THE SCREEN UP WHEN THE CABIN WATCH MALFUNCTIONS SO THAT MY BATTERY DOES NOT DRAIN. THE STEERING WHEEL CONTROLS ALSO MALFUNCTION FREQUENTLY SO I CANNOT CHANGE THE STATION VIA THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191446March 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING SOUND DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SACO HONDA (754 PORTLAND RD, SACO, ME 04072, (207) 282-0900) WHERE IT WAS DIAGNOSED THAT A NEW LOWER BEARING, SHORT BOX, PISTONS, CYLINDERS, AND CRANKSHAFT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN OFF ON A $2,500 PROMOTION TO KEEP THE VEHICLE. THE FAILURE MILEAGE WAS 9,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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