Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10014634July 28, 2003
SEAT BELTS:REAR/OTHER
THE FIRST FAILURE RESULTED IN THE BELT NOT RETRACTING, THE SECOND FAILURE RESULTED IN THE BELT NOT LOCKING AFTER BEING RETRACTED. (BOTH INCIDENT OCCURRED IN THE SAME SEAT) *JB *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028740July 21, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHEN DRIVING MY ODYSSEY, NORMALLY IN THE 30-50 MPH RANGE, ALL OR MOST OF THE DASHBOARD INDICATOR AND WARNING LIGHTS WILL FLASH INTERMITTENTLY FOR A BRIEF SECOND OR TWO. THE NUMEROUS (25 + ) TIMES THIS HAS HAPPENED IS FRIGHTENING BECAUSE ONE THINKS THE VAN HAS STALLED. THERE SEEMS TO BE NO PATTERN OR CONNECTION SUCH AS PLAYING/NOT PLAYING RADIO, A/C, AMOUNT OF GAS, ETC. . . I WILL SAY 75-85% OF THE OCCURENCES HAPPEN ON THE ROAD LEADING TO OUR SUBDIVISION (USUALLY 30-50 MPH DRIVING). ALSO, I'M SURE THERE HAVE BEEN INSTANCES I HAVE MISSED IT BECAUSE IT CAN HAPPEN SO QUICKLY; ONE ACTUALLY HAS TO BE LOOKING AT THE PANEL. HONDA SAYS TO DRIVE THE VAN SINCE IT IS NOT STALLING AND THERE APPEARS TO BE NO INHERENT DANGER. HONDA'S POLICY IS THEY CANNOT DO ANYTHING UNTIL THEY REPLICATE THE PROBLEM. INTERESTING! WHAT ARE THEY GOING TO DO WHEN IT HAPPENS --- THERE'S NO TIME TO TAKE A PICTURE. I'VE CONSIDERED RUNNING A VIDEO CAMERA, BUT IT'S SO UNPREDICTABLE WHEN IT WILL HAPPEN. THERE SEEMS TO BE ABOUT A DOZEN DIFFERENT INSTANCES OF THIS HAPPENING (ACCORDING TO HONDA), BUT THEY CANNOT REPLICATE THE PROBLEM. GUESS WHAT? THE REPLICATION IS NOT LIKELY GOING TO HAPPEN UNLESS A SERVICE MANAGER OR TECHNICIAN TAKES TEMPORARY OWNERSHIP OF ONE OF THESE VEHICLES FOR A MONTH OR TWO. SOMETIMES THE FLASHING OCCURS ONCE EVERY MONTH OR TWO, MAYBE SEVERAL TIMES IN ONE DAY OR A WEEK. JUST BECAUSE THE SERVICE TECHNICIANS CANNOT DUPLICATE THE PROBLEM, DOES THAT MEAN SOME OF US ARE HALLUCINATING? IS ANYTHING BEING DONE OR EXPLORED BASED ON THE INFORMATION GIVEN. HONDA, IMAGINE THIS: IF YOU ACTUALLY REPLICATED THE PROBLEM AND SAW ALL THE DASHBOARD PANEL WARNING AND SERVICE LIGHTS FLASH, WHAT WOULD THAT MEAN TO YOU AND WHAT WOULD YOU DO? THIS IS NOT IMAGINARY! I AM KEEPING WRITTEN DOCUMENTATION OF EACH TIME THIS ISSUE IS CHECKED AND REPORTED, MAINLY FOR POST-WARRANTY ISSUES.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10023847June 26, 2003
STRUCTURE:BODY
2002, HONDA, ODYSSEY EXHIBITS WHISTLING NOISE AROUND THE WINDSHIELD AT VARYING COMBINATIONS OF CAR SPEED, WIND SPEED AND WIND INTENSITY. *AK LARRY HOPKINS HONDA WAS NOT ABLE TO DUPLICATE. LARRY HOPKINS HONDA RECOMMENDED THAT I CALL THE HONDA CUSTOMER SERVICE NUMBER AND SEE IF THEY COULD ASSIST WITH A RECOMMENDED SOLUTION. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 AND SPOKE TO TONY YUN. CASE# NO[XXX]. MR. YUN SAYS THAT I MUST TAKE THE CAR TO A DEALER AND BE ABLE TO REPLICATE THE NOISE BEFORE ANYTHING CAN BE DONE TO FIX THE CAR. SINCE THE NOISE CAN ONLY BE REPLICATED UNDER CERTAIN WIND AND SPEED CONDITIONS, I ASKED THAT HE SEARCH THE HONDA DATA BASE FOR OTHER CUSTOMERS WITH SIMILAR PROBLEMS AND SEE IF THERE IS A RECOMMENDED SOLUTION. MR. YUN TOLD ME THAT HONDA DOESN'T WORK THIS WAY THAT EVERY CASE IS HANDLED SEPARATELY AND THAT THERE COULD BE NO ACTION UNTIL THE NOISE WAS REPLICATED. I NEED HELP TO PRESS THIS CASE WITH HONDA. I BELIEVE THAT THEY MUST HAVE A FILE OF SIMILAR INCIDENTS SINCE I FOUND THE SAME PROBLEM POSTED ON HONDA NEWSGROUPS. I DON'T BELIEVE IT IS FAIR OR REALISTIC TO HAVE TO WAIT FOR A COMBINATION OF THE RIGHT DRIVING CONDITIONS, MY AVAILABILITY AND THEIR SERVICE ADVISER AVAILABILITY BEFORE HONDA ADDRESSES THIS PROBLEM. THE CONSUMER ATTEMPTED TO CONTACT THE DEALER TO HAVE THE AIRBAG RECALL REPAIR PERFORMED BUT, WAS UNABLE TO REACH ANYONE BY PHONE OR EMAIL. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006128June 26, 2003
STRUCTURE:BODY:DOOR
THE PASSENGER'S SLIDING DOOR CLOSED UP ON CHILD'S FINGE, THE BUTTON WAS PUSHED BY ACCIDENT. *AK THE DOOR WAS SUPPOSE TO HAVE A SENSOR TO OPEN AUTOMATICALLY IF SOMETHING OR SOMEONE WAS IN ITS PATH. *PH *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10023678June 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VAN STARTED HESITATING WHILE DRIVING AT CONSTANT SPEED, FELT LIKE TRANSMISSION DIDN'T KNOW WHAT GEAR TO BE IN. ALSO DOWN SHIFTS OCCUR WHILE DECELERATING, WHICH ARE ANNOYING AT LEAST, BUT CAN ALSO CAUSE THE VAN PASSENGERS TO BE FORCED FORWARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023137June 16, 2003
STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER SIDE REAR DOORS STICK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024172June 16, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON THE HIGHWAY ABS BRAKING LIGHT APPEARED ON THE DASHBOAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021091June 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA ODYSSEY 2002 HAS AN INTERMITTENT PROBLEM WITH THE AUTOMATIC TRANSMISSION SLIPPING BETWEEN D2 AND D3. WHILE TRAVELING AROUND 20-25 MPH, OCCASIONALLY THE TRANSMISSION IS UNABLE TO SHIFT TO 3RD GEAR. WHEN TRYING TO ACCELERATE, THE SLIPPAGE IS WITNESSED BY THE RPM'S RAPID CLIMB AT WHICH TIME I HAVE TO STEP ON THE BRAKE AND THEN TRY TO ACCELERATE AGAIN TO GET THE VEHICLE TO SHIFT. THIS IS VERY FRUSTRATING AND ESPECIALLY HAZARDOUS WHEN IN TRAFFIC ON A BUSY ROAD. THE PROBLEM OCCURS AT LEAST ONCE PER WEEK, BUT IS NOT REPRODUCABLE AT THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019259May 25, 2003
STRUCTURE:BODY:DOOR
PASSENGER SIDE AUTO-SLIDING DOOR OPENS AND CLOSES ITSELF ON OCCASION; HAS NOT YET HAPPENED WHILE DRIVING, AS HAVING DOOR LOCKED SEEMS TO PREVENT IT FROM OPENING ON ITS OWN. USUALLY CLOSES ITSELF WHILE I AM LEANING IN PUTTING MY CHILD IN THE CAR SEAT, AND PUSHES ME AGAINST THE DOOR FRAME UNTIL THE SENSOR MAKES IT OPEN AGAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019924May 15, 2003
WHEELS:RIM
THE VEHICLES RIM LEAKED AIR FROM THE TIRE . *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018210May 6, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018211May 6, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018212May 6, 2003
PARKING BRAKE:INDICATOR LIGHT
WHILE DRIVING, THE EMERGENCY BRAKE LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016720April 29, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SUPPLEMENTAL RESTRAINT SYSTEM, IS NOT OPERATING PROPERLY. I PERCEIVE THIS AS A SAFETY ISSUE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016406April 23, 2003
SERVICE BRAKES, HYDRAULIC
MY 2002 HONDA ODYSSEY MAKES A HORRIBLE NOISE IN THE REAR BRAKES. THIS HAPPENS WHENEVER I CHANGE DIRECTIONS FORWARD OR REVERSE. I CALLED EVERY HONDA DEALER IN SAN DIEGO AND WAS TOLD THIS IS NORMAL. AFTER THEY FIRST DENIED HAVING ANYONE ELSE COMPLAIN OF THIS. FINALLY A SERVICE ADVISOR ADMITTED THEY ARE TRYING TO FIX THE NON-EXISTING PROBLEM. I HAVE OWNED MANY HONDA'S AND NEVER HAD THIS PROBLEM. THE SOLUTION AT THIS TIME IS TO HAVE THE BRAKE CALIPERS LUBED FOR THE SHORT TERM BUT THE NOISE WILL COME BACK. HONDA IS APPARENTLY TRYING TO REDESIGN THE SPRINGS ON THE CALIPERS SO UNTIL THEN HAPPY CLUNKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017302April 21, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING THERE WAS A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE. IT WAS LATER DETERMINED THAT THE SERPENTINE BELT HAD FALLEN OFF. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015910April 15, 2003
AIR BAGS
THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE YET THE AIR BAG DID NOT DEPLOY WHICH CAUSED MINOR INJURIES TO THE CONSUMER. THE DEALER WAS NOTIFIED. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10015774April 14, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR OPENED WITHOUT WARNING. *JB. THE SLIDING DOOR FAILED TO OPEN, HOWEVER THE OPENED DUE TO VIBRATION WHEN DRIVING. THE DEFECT WAS DUE TO THE METAL DOOR STICKING TO THE RUBBER SEAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014252April 10, 2003
ENGINE AND ENGINE COOLING
TRANSMISSION FAILURE AND ENGINE OIL LEAKS DUE TO WHAT THE DEALER CALLS A POROUS ENGINE BLOCK CAST. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013774April 1, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC
MY 2002 HONDA ODYSSEY HAS SOME FEATURES I WAS NOT TOLD ABOUT. EVERY TIME YOU STEP ON THE BRAKES IN A NEW DIRECTION, FORWARD OR REVERSE YOU HEAR A LOUD CLUNKING SOUND AS THE BRAKES ENGAGE THE ROTORS. I BELIEVE THIS IS A HAZARD AS WELL AS AN ANNOYANCE. I DON'T BELIEVE THE BRAKES ARE ENGAGING AS SOON AS YOU STEP ON THE PEDDLE. THEIR P.R. SPIN SAYS THEY MANUFACTURER ROOM FOR HEAT EXPANSION IN THE BRAKE PADS. I HAVE NEVER EVER HAD A VEHICLE THAT EXHIBITS THIS PROBLEM. THE SECOND PROBLEM IS THEIR NOISY GAS TANK SLOSHING THAT IS VERY PROMINENT IN THE VEHICLE. THIS ONE IS MORE OF AN ANNOYANCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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