Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11430019August 22, 2021
POWER TRAIN
The Emission Control System error keeps coming on and going off. This time (08/22/21) van stopped while I was driving it. The Honda Darcars in Bowie, MD has stated they will not look at the van and they can't diagnosis the problem without the system error being displayed on the van when it is brought in for service. No, the van has not been inspected yet. The Emission Control System error light comes and has come on several times, but it keeps going back off. As, mentioned before the Honda Darcars in Bowie, MD has previously stated they will not look at the van. I've contacted the Honda Corporation prior to this incident to complain about the dealer not wanting to look at the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430000August 21, 2021
UNKNOWN OR OTHER
As I was driving I all of sudden heard a loud bang and the sunroof/moon roof whatever it is called exploded , glass had shattered for no reason at all. I was less than 2 miles from my house when it happened, I pulled over saw the glass was broken, then came home, tried to cover with plastic as rain was coming, then I took it to the local Honda dealer as our weather forecast calls for rain , they said it is probably not covered under warranty- but it has to be as sunroofs should not explode while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428473August 10, 2021
Chest Clip, Buckle, Harness
We were leaving a car dealership to head home, my husband put our toddler in his car seat and after doing the pinch test, pulled on the chest buckle to make sure it was tight enough. When he pulled the chest buckle, it loosened both harness belts. We attempted the same scenario over 20 times and each time you could pull on the chest clip and retract both harness belts. Without pushing the button to retract. Nothing is stuck in the car seat as our child doesn't eat or drink in his seat. We uninstalled and reinstalled, opened the seat, etc and there is no issue that we could correct. Our son's life was in danger driving home last night. If we were to have gotten in an accident, the force of the crash would have jolted his body forward and loosened the harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426981July 29, 2021
UNKNOWN OR OTHER
Power sliding door on the right has failed to close. It will close almost all the way and the re-open back up. It has to be closed manually. The problem has been reported and fixed altogether 4 times but the problem has never been resolved. The service dates were 1) Jan 15, 2020 2) July 7, 2020 3) May 13, 2021 and 4) July 21, 2021. It would work once or twice after fixing and go back to the malfunction stage. We need to use the car and are not able to take it back every time it happens. The services were conducted at Ourisman Honda, 4800 Bethesda Ave., Bethesda, MD 20814 Tel. 301-656-1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425047July 15, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am reporting a very strange occurrence with my 2019 Honda Odyssey mini-van. I was driving on Tuesday evening and it was very foggy and I was approaching one of those large metal plates they put over a trench they dig in the road when they do construction (it covers the trench) and my car started flashing "brake" like it does sometimes when it thinks a car is in front of it. Typically, this flashes occasionally when a car gets too close, but then goes away as long as the car moves out of the way. This time, there was no car, just an open foggy road and this large metal plate on the road. However, as I got closer to the metal plate, suddenly my brakes fully locked up and the vehicle went into an emergency full stop. I was pushing on the accelerator but it would not go and the vehicle came to a complete and sudden stop. Thankfully no one was behind me, or I would have gotten into an accident. Then the vehicle started to move again and has been totally fine since. But, what is this all about? It seems the emergency braking mode kicked in but it should not have, the road was wide open and the only thing unusual was a large metal plate covering some hole in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421137June 16, 2021
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side mirror shakes a lot when driving to the point that is very difficult to focus when you trying to look back when changing lanes or just as spot check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421211June 16, 2021
POWER TRAIN
Our 2019 Honda Odyssey transmission failed while driving my kids in early 2020. The minivan was towed to Grappone Honda in Concord, NH and the transmission was replaced. The new transmission now jerks and stutters particularly at low speeds (20-40 MPH). I am afraid it is going to fail again and place me or my family at risk for being in an accident. I took the minivan in for service on January 6th of this year and was told that the transmission was working fine. This transmission is clearly not working correctly and I am concerned we will be in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418806May 27, 2021
SERVICE BRAKES
I had new brakes put on my car my brakes for less 12,000 miles ago. I took my car back in today my front left brake is cracked and the caliper was blue indicating it was getting extremely hot. I have taken my vehicle in three times for an issue with the radio because I can hear others talking but they cannot hear me. The radio has not work since I bought the car. Also, there are times when I push the gas that the car stalls for a few seconds I am very dissatisfied with the price I paid for this car and all the issues I’ve had
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418269May 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AUTO EMERGENCY BREAKING: Vehicle OFTEN engages emergency breaking at highway speeds when a vehicle is slightly ahead, in a different lane, and brakes while exiting the highway, and there is no danger or no vehicles directly in front of this vehicle. Other vehicles following behind me have to manually (or automatically as well) brake accordingly and this creates both a nuisance and dangerous situation. Speed Control / Transmission: Vehicle has moved forward while in "Reverse", often "surges" in speed while for a brief moment while shifting, has moved/lurched when starting the engine. THe instance of moving forward while in reverse caused a near miss in hitting another vehicle. The surging, in particular on downhills, causes the vehicle to accelerate slightly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415936May 10, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
2019 ODYSSEY REVERSE CAMERA HAS FAILED MULTIPLE TIMES. SOMETIMES WILL WORK ON NEXT VEHICLE START, SOMETIMES IT TAKES A FEW DAYS. REPORTED TO HONDA DEALER PRIOR TO RECALL IN JUNE 2020. HAVE BEEN WAITING OVER 11 MONTHS FOR RECALL REPLACEMENT PART AND I AM TOLD OVER AND OVER THAT REPLACEMENT PART IS NOT AVAILABLE AND NO ETA IS AVAILABLE. ALSO HAVE TROUBLE WITH CROSS TRAFFIC SENSORS, DEALER UNABLE TO TELL ME IF THIS RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415280May 5, 2021
UNKNOWN OR OTHER
THE SCREEN ON MY VEHICLE GOES BLACK AND SHOWS "NETWORK COMMUNICATION LOST" AT RANDOM. THE SPEAKERS START MAKING A CRACKLING AND STATIC SOUND AT RANDOM AS WELL. THE SYSTEM WILL REBOOT OVER AND OVER. YOU CANNOT USE THE REARVIEW BACKUP CAMERA DURING THIS REBOOTING AND TURNING THE VEHICLE ON AND OFF DOES NOT MAKE IT START WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415123May 4, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
GOING 25MPH. STEERING WHEEL SHOOK THEN DASH READ IN BLACK "BRAKE" WITH ORANGE BACKGROUND. VAN BRAKED ON ITS OWN. NEAREST CAR WAS 75 FEET AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414561April 30, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
THERE ARE 2 ISSUES, POSSIBLY RELATED. FIRST OF ALL, WARNING FOR COLLISION MITIGATION SYSTEM PROBLEM APPEARED AND THEN THE DIGITAL DISPLAY WENT BLANK.THE STEERING WHEEL SHOOK VIOLENTLY. IN THE SECOND PROBLEM THAT OCCURRED, A WARNING LIGHT FLASHED ON AND OFF (TOO QUICKLY TO DETERMINE WHAT IT SAID) AND THEN THE CAR WENT INTO NEUTRAL ON IT'S OWN. THE CAR WAS IN MOTION IN BOTH OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406467April 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
INFOTAINMENT SYSTEM SCREEN BECOMES DEAD WHILE DRIVING. SINCE THEN, IT DOES NOT COME BACK EVEN AFTER RESTARTING A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406520April 5, 2021
POWER TRAIN
HIGHWAY DRIVING STRAIGHT ON LEVEL GROUND AT 70MPH. HIT GAS TO CHANGE LANES AND VAN SLOWED TO 55MPH BEFORE IT PICKED UP SPEED AGAIN. 1300 MILES LATER ON SAME TRIP DRIVING 60 MPH UP A SMALL INCLINE HIT GAS AND VAN SLOWED DOWN TO 45MPH BEFORE IT PICKED UP SPEED AGAIN. TWO DIFFERENT HONDA DEALERS TOLD ME THEY COULDN'T HELP WITH THIS ISSUE. 36,485 MILES ON VAN WHEN FIRST PROBLEM OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406209April 3, 2021
POWER TRAIN
TRANSMISSION IS SLOW TO GET INTO FIRST GEAR. THERE IS A NOTICEABLE AND SIGNIFICANT DELAY WHEN GOING FROM A COMPLETE STOP AND PRESSING THE GAS TO GO QUICKLY. THIS OCCURS MORE FREQUENTLY BEFORE THE ENGINE WARMS UP. I HAVE SPOKEN TO THE LOCAL HONDA DEALERSHIP AND THEY SAY ITS JUST HOW THE TRANSMISSION IS SUPPOSED TO WORK. THIS HAS OCCURRED SINCE THE VEHICLE WAS BRAND NEW AND HAS PERSISTED TIL NOW WITH THOUSANDS OF MILES ON THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403536March 17, 2021
POWER TRAIN
THE 9 SPEED TRANSMISSION JERKS AND BANGS WHILE MOVING. DRIVING FROM SLOW SPEED THE CAR JERKS AND STALLS. AT HWY SPEEDS THE CAR BANGS VERY HARD - IT SEEMS LIKE IT IS BEING BUMPED. WE THOUGHT IT STALLED AT HWY SPEED AFTER IT BANGED VERY HARD. HONDA SERVICE SAYS THEY CANNOT FIND PROBLEM. WE HAVE BEEN DRIVING CAR FOR 2.5 YEARS - AND THE ISSUES ARE GETTING MORE FREQUENT AND HARDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403399March 16, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
- MEDIA/AUDIO MULTIPURPOSE SCREEN FREEZES CAUSING TOTAL LOSS OF BACKUP CAMERA (WHILE MOVING AND STATIONARY) - OCCASIONAL DELAY OF BACKUP CAMERA ACTIVATION (WHILE MOVING AND STATIONARY) - CABIN AND SPEED CONTROL AND FUNCTIONS MALFUNCTION AND FAIL (WHILE MOVING AND STATIONARY) - SLIDING DOORS FAIL TO OPEN COMPLETELY (WHILE STATIONARY) - STEERING WHEEL CONTROLS FAIL (WHILE MOVING AND STATIONARY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397363February 22, 2021
VISIBILITY/WIPER
AUTOMATIC RAIN SENSING WIPERS EQUIPPED WITH CERTAIN MODELS DOES NOT FUNCTION PROPERLY TAMPERING VISIBILITY IN RAIN/SNOW. IT FUNCTIONS IRRADICABLY, WIPING TOO FAST WHEN THERE IS VERY LITTLE RAIN OR CONVERSELY, NOT WIPING ENOUGH WHEN THERE'S A DOWNPOUR. ADJUSTING SENSITIVITY LEVELS KNOB DID NOT AFFECT ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397384February 22, 2021
STRUCTURE:BODY
THE NON-POWER TAILGATE ON MY 2019 HONDA ODYSSEY EX ONLY OPENS TO, A HEAD BASHING, ABOUT 5 FT 10 IN. ME, MY WIFE, AND MY 13-YEAR DAUGHTER REPEATEDLY HIT OUR HEADS ON THE LIFTGATE. THE 2019-2021 TRIMS WITH POWER LIFTGATE OPEN HIGHER THAN 6FT 2 INCHES. ALSO, PRIOR GENERATIONS (PRE-2019) OF HONDAY ODYSSEY LIFTAGTES OPENED HIGHER THAN 6 FT. WITH OUR CURRENT 2019 EX TRIM ME, MY WIFE, AND OUR 13-YEAR-OLD DAUGHTER ALL HAVE TO DUCK EVERY TIME WE LOAD/UNLOAD THE TRUNK. THE DEALER TOLD ME IT'S NORMAL FOR THE EX LIFTGATE TO OPEN ONLY 5FT 10IN OR SO. I COMPLAINED TO HONDA CORPORATE AFTER I, AGAIN, HIT MY HEAD (WITH SCARS AND PHOTOS TO PROVE IT). HONDA CALLED ME AND SAID THAT IT IS NORMAL. I OWNED SEVERAL CARS BEFORE, HONDA AND OTHER BRANDS, AND NEVER EVER HAD AN ISSUE HURTING MY HEAD ON THE LIFTGATE. I AM 6FT 1IN. THIS ISSUE IS AN INNJURY HAZARD. HONDA NEEDS TO ADMIT TO THIS AS EITHER AN ENGINEERING OR DESIGN OVERSIGHT, OR A BAD DECISION, WITH THE NON-POWER EX TRIM LIFTGATE. THE POWER LIFTGATE TRIMS (MORE EXPENSIVE) DO OPEN HIGHER THAN 6 FT, SO CLEARLY IT IS NOT IMPOSSIBLE TO FIX THE ISSUE. I ALSO CHECKED THE 2021 ODYSSEY MODELS TODAY AT THE LOCAL HONDA DEALERSHIP - HONDA DID NOT ADDRESS THE ISSUE: THE EX NON-POWER LIFTGATE STILL OPENS AT A SIMILAR 5'10'' WHILE THE MORE EXPENSIVE EX-L POWER LIFTGATE OPENS BEYOND 6'3''. PLEASE HELP ME AND MANY OTHER EX TRIM OWNERS WITH THE SAME ISSUE. A LONG CONVERSATION HERE: HTTPS://WWW.ODYCLUB.COM/THREADS/PROBLEM-WITH-OPENING-HEIGHT-OF-TAILGATE-ON-2019-HONDA-ODYSSEY-EX.349995/ THANK YOU. MOST RECENT TIME I HIT MY HEAD WAS ON FEB/8
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Honda Odyssey