Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11308437February 11, 2020
ELECTRICAL SYSTEM
KEEP GETTING ERROR MESSAGE THAT MY CARE HAS LOST POWER BETWEEN DRIVING AND THE ANTI THEFT ON THE RADIO DISPLAYS. DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE THIS ISSUE EVEN THOUGH I HAVE PHOTOS OF IT HAPPENING 15 + TIMES IT HAS HAPPENS SINCE THE VAN WAS A FEW WEEKS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301834January 25, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE CAR HAS 27,000 MILES ON IT. THE ENGINE MOUNT IS BEING REPLACED DUE TO IT BEING BAD, THE RADIO IS VERY DELAYED AND CRASHES AND THE SLIDING DOOR KEEPS STICKING AND I HAVE TO FORCE IT CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301300January 23, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
FROM THE DAY I BOUGHT MY CAR THE BRAKES HAVE SQUEALED WHEN APPLYING THEM AT A LOW RATE OF SPEED. THERE HAVE BEEN MULTIPLE TIMES I HAVE TRIED TO ACCELERATE AND THE GAS TOOK AN EXTENDED TIME TO WORK. ONCE I WAS TRYING TO SWITCH LANES AND WHEN I ACCELERATED THE VAN DIDN'T GO ANY FASTER AND I ALMOST CAUSED AN ACCIDENT. THE VAN SHIFTS EXTREMELY HARD. EVERYTHING THE VAN SHIFTS AROUND 20-30 MPH THE ENTIRE VEHICLE JOLTS BACK AND FORTH. THIS IS A HUGE SAFETY ISSUE AND THE DEALERS WILL NOT ACKNOWLEDGE IT. I HAVE REACHED OUT TO HONDA'S CORPORATE NUMBER BUT THEY REFUSE TO HELP. THEY HAVE REPLACED THE BRAKES, FLUIDS AND FUEL INJECTORS BUT ALL THE ISSUES STILL REMAIN. I HAVE ALSO HAD A FEW ISSUES WITH THE SOUND SYSTEM NOT WORKING PROPERLY BUT HAVE NOT MENTIONED THAT TO THE DEALERSHIP OR HONDA CORPORATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301158January 22, 2020
SERVICE BRAKES
THE FRONT ROTORS WARPED AND CAUSE THE STEERING WHEELS AND FRONT END OF THE CAR TO SHAKE WHILING BREAKING AT HIGH SPEED. SHAKING ISN'T NOTICEABLE UNDER 30MPH BUT THE FAST YOU GO, THE WORST THE SHAKING BECOMES. WE HAD THIS ISSUE WITH OUR OLDER 2012 ODYSSEY AND THERE WAS A RECALL FOR THE IT. WHEN I ASK THE DEALER ABOUT THIS ISSUE, I WAS TOLD THERE IS NO RECALL LIST FOR IT AND I WILL HAVE TO PAY FOR REPLACE MY BREAKS AND ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301275January 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ELECTRICAL ISSUES: AFTER DRIVING VEHICLE FOR 2 ' 5 MINUTES, ENTERTAINMENT SYSTEM, REAR ENTERTAINMENT SCREEN AND PARKING SENSORS STOP WORKING. THE SPEAKERS MAKE LOUD POPPING SOUND THAT WILL NOT GO AWAY EVEN WHEN YOU TRY TO POWER OFF RADIO/ENTERTAINMENT SYSTEM. TURNING THE VEHICLE OFF WAS THE ONLY WAY TO STOP THE SOUND. ONCE RESTARTED, EVERYTHING WOULD WORK FOR 2 ' 5 MINUTES AND THE SAME THING WOULD HAPPEN. THE SPEAKERS POPPING WERE VERY LOUD AND DISTRACTING, SCREEN WITH BACKUP CAMERA AND PARKING SENSORS STOPPED WORKING MAKING THE VEHICLE NOT DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300974January 21, 2020
POWER TRAIN
I HAVE HAD THIS VERY PROBLEM IN MY 2018 EX WITH NAV RES. I'LL BE ON THE HIGHWAY, GOING 65MPH+, AND I WILL ACCELERATE TO CHANGE LANES OR PASS AND THE ENGINE WILL SEEMINGLY STALL FOR SEVERAL SECONDS. AS I PRESS THE GAS, THE CAR ACTUALLY DECELERATES AS IF IT'S COASTING IN NEUTRAL. AFTER A FEW SECONDS, IT REENGAGES, THE ENGINE REVS A LITTLE, AND THE CAR BEGINS ACCELERATION. I ALSO OFTEN NOTICE THAT THE VAN DOES A SIMILAR THING WHEN I'M ACCELERATING FROM A STOP TO ENTER TRAFFIC OR MAKE A TURN. WHEN I HIT THE GAS, THE CAR COASTS FORWARD FOR A SECOND BEFORE ACTUALLY ACCELERATING. IT IS ACTUALLY DANGEROUS, ESPECIALLY SINCE IT HAS HAPPENED WHEN THERE HAS BEEN ONCOMING TRAFFIC. I HAVE HAD IT INTO THE DEALERSHIP MULTIPLE TIMES AND THEY 'CAN'T REPLICATE THE PROBLEM.' TODAY MY DEALERSHIP TOLD ME THAT I SHOULD OPEN A CASE WITH HONDA, WHICH I DID. I WAS TOLD THAT THE 9-SPEED TRANSMISSION WAS DISCONTINUED BECAUSE CONSUMERS 'COMPLAINED' AND 'DIDN'T LIKE IT.' THEY FURTHER SAID THAT THEY COULD NOT REPLICATE THE PROBLEM AND THEREFORE COULD NOT FIX IT. IN THE CASE OF MY VAN, IT IS DEFECTIVE AND DANGEROUS. MY SON IS LEARNING TO DRIVE AND I AM FEARFUL FOR HIS SAFETY. I HAVE FELT IN DANGER IN THIS CAR MYSELF. WHEN I ASKED ABOUT TO WHOM I COULD SPEAK TO ADDRESS MY CONCERNS, I WAS DIRECTED TO 'PAGE 2 OF THE ONLINE OWNER'S MANUAL.' THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND HAS BEEN INTO THE DEALERSHIP FREQUENTLY WITHOUT RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300298January 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN WE START THE ENGINE ALL THE ERRORS COME UP SAYING THAT THE VHS FAILED, THE ELECTRONICS STABILITY FAILED, BRAKE SYSTEM FAILED AND ALL THE OTHER COMPONENTS. WE HAVE PURCHASED 2 ODYSSEY AND THEY BOTH HAVE THAT PROBLEMS. WHEN WE CALLED HONDA THEY TOLD US TO REPAIR IT AS IT WAS OUR FAULT. AFTER FEW STARTS IT GOES AWAY. WE WENT TO OUR MECHANIC AND THEY RESET THE CODES AND IT HAS GONE AWAY FOR NOW BUT THERE IS AN ON GOING ISSUE WITH THE ODYSSEY. SO HONDA HAS RECALLED THE PILOT BUT NOT THE MINI VAN. SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299066January 13, 2020
UNKNOWN OR OTHER
DROVE VEHICLE, PARKED, AND KEPT CAR RUNNING. HAD ONLY SET OF KEYS IN HAND WHEN I GOT OUT OF THE CAR. USED THE KEY FOB TO LOCK THE CAR. COULD NOT UNLOCK THE CAR USING THE KEY FOB OR BUTTON ON THE SIDE OF VAN. AT THE TIME, DID NOT KNOW THERE WAS A PHYSICAL KEY IN THE FOB. MY KIDS WERE LOCKED IN THE CAR AND I HAD TO INSTRUCT MY FIVE-YEAR-OLD TO UNBUCKLE THEMSELVES FROM THEIR CARSEAT AND UNLOCK THE DOORS. EVENT OCCURRED LATE 2019. HAVE ALSO HAD ISSUE WHERE I HAVE STEPPED OUT OF THE CAR, WHILE IT IS NOT RUNNING AND MY KIDS WERE IN THE CAR, THEY KEYS WERE IN THE CAR, AND WHEN I CLOSED THE DOOR, THE DOORS LOCKED. THANKFULLY THE BUTTON ON THE SIDE OF VAN WORKED TO UNLOCK DOORS, BUT IF IT HADN'T, I WOULD HAVE HAD NO WAY TO UNLOCK THE CAR TO GET TO MY KIDS ON A HOT SUMMER DAY. EVENT OCCURRED SUMMER 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287892December 9, 2019
POWER TRAIN
THE 10-SPEED TRANSMISSION ON MY 2018 HONDA EX-L ODYSSEY VAN SLIPS. THIS HAS INTERMITTENTLY HAPPENED SINCE THE VEHICLE WAS NEW, BUT IT IS GETTING WORSE OVER TIME. THE SLIPPAGE OCCURS MOST OFTEN WHEN STARTING AFTER A STOP. THE ENGINE WILL REV FOR TO A FULL SECOND BEFORE THE TRANSMISSION "CATCHES" AND STARTS TO MOVE THE VEHICLE. SOMETIMES THE VEHICLE WILL START WITH A JERK, OTHER TIMES, THE ACCELERATION WILL BE SLOW. THIS UNPREDICTABLE ACCELERATION MAKES IT DANGEROUS TO PULL OUT INTO TRAFFIC. I'VE HAD SEVERAL "NEAR MISS" INCIDENTS WHERE THE UNPREDICTABLE TRANSMISSION PERFORMANCE ALMOST CAUSED ACCIDENTS. THIS IS A SAFETY HAZARD AND HONDA NEEDS TO REPAIR IT IMMEDIATELY LEST LIVES BE LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283070December 1, 2019
VEHICLE SPEED CONTROL
2018 HONDA ODYSSEY EXL RESNAV W/ 9SPEED AT ASIDE FROM THE TRANSMISSION I ALSO WROTE UP OUR ODYSSEY HAS USED THE COLLISION MITIGATION AUTO BRAKING SYSTEM SEVERAL TIMES TO NOT JUST SLOW BUT COMPLETELY STOP THE VEHICLE. THIS DID NOT HAPPEN JUST ONCE. OR JUST TO MY WIFE THE PRIMARY DRIVER. IT'S HAPPENED TO BOTH OF US MULTIPLE TIMES. AS YOU CAN IMAGINE HAVING THE CAR 'TAKE THE CONTROLS' AND STOP THE VEHICLE WHEN YOU HAVE THE ACCELERATOR DEPRESSED TO PASS A VEHICLE THIS IS UNSAFE. DOUBLY SO WHEN THE VEHICLE BEHIND YOU ANTICIPATES YOUR ACCELERATION AND NEARLY REAR ENDS YOU. OR THE TIME MY WIFE HAD A CAR CROSS TRAFFIC LEFT TO RIGHT TOO CLOSE TO HER AND THE SURROUNDING VEHICLES TURNING INTO THE LOCAL CHICK FIL A. THE VEHICLES TO HER LEFT AND RIGHT WERE ABLE TO SLOW AND THEN PROCEED. OUR ODYSSEY STOPPED DEAD IN THE MIDDLE OF THE 6 LANE ROAD THAT USUALLY RUNS 45. SHE WAS NEARLY HIT DUE TO THE OVERLY AGGRESSIVE STOP FROM THE CMBS. TURNING LEFT WITH A GREEN ARROW THE VAN WILL EVEN ATTEMPT TO STOP WHEN IT DETECTS TRAFFIC SITTING ON THE OPPOSING SIDE OF THE INTERSECTION YIELDING RIGHT OF WAY. AND WILL ALSO LOCK ON TO VEHICLES TURNING LEFT FROM THE OPPOSITE DIRECTION AND STOP. THIS IS COMPLETELY AND 100% UNACCEPTABLE, UNSAFE AND HAS DESTROYED MY OPINION OF HONDA WHICH WAS STERLING UP UNTIL NOW. WE MAY BE TRADING THIS THING SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283068December 1, 2019
POWER TRAIN
OWNER OF 2018 ODYSSEY EXL RESNAV W/ 9SPEED AT WIFE IS PRIMARY DRIVER AND WE RECENTLY RETURNED FROM A ROAD TRIP. VEHICLE PERFORMS VERY SMOOTHLY 95% OF THE TIME. THE OTHER 5% YOU CAN EXPECT ABRUPT AND VIOLENT UP AND DOWN SHIFTS. FURTHER, THIS IS THE SAFETY VS ANNOYANCE ISSUE, THE VEHICLE WILL HESITATE WHEN ACCELERATING FROM A STOP. THIS IS A FACTOR THREAT WHEN PULLING INTO TRAFFIC. HESITATION CAN AND WILL CAUSE AN ACCIDENT. HONDA OF NA NEEDS TO GET TO WORK AND TAKE RESPONSIBILITY FOR THIS UNACCEPTABLE SAFETY ISSUE. SOMEONE IS GOING TO BE HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282758November 28, 2019
POWER TRAIN
I HAD THE HONDA ODYSSEY IN AT LEAST 8 TIMES FOR A JERKY TRANSMISSION. IT WAS ACTUALLY REPLACED AT 15,000 MILES (1/21/19) WITH A NEW ONE, NO PROBLEM FOR ANOTHER 15,000. THEN IN SEPT OF 2019 THE PROBLEM REAPPEARED AFTER 3 SERVICE CALLS AND NUMEROUS FAX AND TELEPHONE CALLS BASICALLY HONDA CUSTOMER CARE SAID I DID NOT HAVE A PROBLEM. THEN ONE DAY WHILE DRIVING THRU BUSY DOWNTOWN GRAND RAPIDS THE ODYSSEY DOWNSHIFTED ON ITS OWN WHILE THE WIFE AND MOTHER IN LAW WERE DRIVING. MY WIFE ALMOST LOST CONTROL BUT WAS ABLE TO PULL OF THE ROAD. AT THAT POINT I TRADED THE CAR IN. AND SENT A LETTER TO HONDA CUSTOMER CARE AND BETTEN HONDA IN MUSKEGON THAT I SUGGEST THE CAR COMES OFF THE ROAD. AS I KNOW THE NEXT PERSON WILL HAVE THE SAME PROBLEM. THE ISSUE IS THAT TRANSMISSION PROBLEM IS RANDOM AND UNPREDICTABLE AND CAN NOT BE RECREATED OR DETECTED BY A COMPUTER CHECK. BUT IT IS VERY REAL. TO THE POINT WHERE I WAS WILLING TO LOSE 12,000 DOLLARS. NOT AN EASY PILL TO SWALLOW. MY HOPE IS THAT NO ONE ELSE GETS HURT DUE TO THIS PROBLEM, BUT I CAN SEE IT COMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280808November 18, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE I WAS DRIVING THIS MORNING, ON A SIDE CITY STREET, AND TOOK A SPEED BUMP, THE ELECTRICAL SYSTEM CUT OUT ENTIRELY. I LOST POWER TO MY SPEEDOMETER AND MY ENTIRE INFOTAINMENT SYSTEM. WHEN I STOPPED THE CAR, GOT OUT, THEN GOT BACK IN, THE SPEEDOMETER CAME BACK, BUT THE INFOTAINMENT SYSTEM CONTINUED TO BE OUT. THE INFOTAINMENT SYSTEM HAS BEEN A PROBLEM SINCE ABOUT DAY 30 OF OWNING THE CAR. IT WILL CUT OUT, SAY CHECK TUNER, THE SPEAKERS CRACKLE. ORIGINALLY THIS WAS ATTRIBUTED TO THE AUTO ON/OFF FEATURE, BUT NOW THE WHOLE SYSTEM SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269353October 18, 2019
FUEL/PROPULSION SYSTEM
ALL MY ALERTS CAME ON WHEN I STARTED MY VEHICLE THIS MORNING. A FEW WEEKS AGO, THE EMISSION LIGHT CAME ON - HONDA TOLD ME TO COME BACK IF IT DOESN'T TURN OFF IN A WEEK. THOUGHT GAS TANK/NEW GAS ISSUE. THEN ALL ALERTS CAME ON TODAY. HONDA DIAGNOSED AS A ISSUE WITH FUEL INJECTORS. OUT OF WARRANTY. $2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266984October 8, 2019
POWER TRAIN
VEHICLE EXPERIENCES ROUGH SHIFTING WHEN SLOWING DOWN AND SPEEDING UP IN STOP IN GO TRAFFIC. IT IS LIKE IT FALLS INTO GEAR, AND NOT A SMOOTH SHIFT. VERY DISAPPOINTED FOR A $33,000 PURCHASE. THIS HAPPENS ON THE HIGHWAY, OR ON RESIDENTIAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258950September 30, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE 400 IN WEST SENECA NY AND A TRUCK ENTERED AT THE UNION RD EXIT. THERE WAS NO OTHER VEHICLE AROUND ME AND SOMETHING CAME OUT OF THE UNCOVERED DUMPSTER THE TRUCK WAS CARRYING AND HIT MY WINDSHIELD LEAVING A CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257854September 24, 2019
SERVICE BRAKES
MY CAR SHAKES WHEN I BRAKE. HONDA DEALERSHIP TELLS ME THAT'S OK, THE NEW BRAKES DO THAT A LITTLE. MY 2007 ODYSSEY DID NOT DO THIS. I HAVE TAKEN TO THE DEALER 3 TIMES TELLING THEM ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255186September 12, 2019
ELECTRICAL SYSTEM
MY 2018 HONDA ODYSSEY HAS ONLY 3295 MILES , I AM GETTING MESSAGE ON DISPLAY ANTI THEFT SYSTEM LOST POWER . THE MESSAGE DISPLAYED 4 TIMES IN LAST THREE MONTHS. SOMETIMES IT IS SCARED TO DRIVE THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252636August 31, 2019
UNKNOWN OR OTHER
WHEN I SLOWED TO A STOP, THE CAR SUDDENLY DIED IN THE MIDDLE OF THE STREET AND WENT INTO PARK. THE AIR CONDITIONER CONTINUED TO RUN, WE COULD NOT GET IT OUT OF PARK. MY CONCERN IS THAT THE DEALER SAYS THIS HAS NEVER HAPPENED BEFORE. I'M HEARING FROM MANY SOURCES THAT THIS HAS HAPPENED TO THEM - EVEN WHILE MOVING. THEY CAN'T SEEM TO FIND OUT WHAT'S WRONG, BUT I'M CONCERNED THAT IT'S SOMETHING MAJOR. IT MAY ALSO BE DANGEROUS IF THIS HAPPENS WHILE I'M DRIVING, AND I GUESS I DON'T TRUST THE DEALER. I'M JUST NOTIFYING YOU TO MAKE A RECORD OF THIS IN CASE THIS TURNS OUT TO BE SOMETHING MORE THAN JUST A QUICK FIX..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252464August 30, 2019
POWER TRAIN
WHEN DECELERATING AT THE SPEED AROUND OF 25 MAKES A LOUD KNOCKING SOUND AND SHIPS A RADICALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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