Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10054848January 25, 2004
SERVICE BRAKES, HYDRAULIC
HI. I HAVE A 2002 HONDA ODYSSEY WITH A "SINKING BRAKE" PROBLEM. I AM BEING TOLD THAT THE PROBLEM IS NORMAL PER A "1995" HONDA SERVICE NEWS. THE BRAKE PEDAL MOVES TOWARDS THE FLOOR WHEN THE VAN IS STOPPED AND FEELS LIKE A FAULTY MASTER CYLINDER. HONDA OF AMERICA HAS BEEN UNRESPONSIVE TO MY CONCERNS. I AM TOLD IT IS COMMON YET NO MENTION IS MADE IN THE HANDBOOK AND THE REPAIRMAN AT THE LOCAL DEALER WHERE I BOUGHT THE VAN HAD NO IMMEDIATE KNOWLEDGE OF THE PROBLEM. MY BIGGEST CONCERN IS THAT SINCE A BRAKE PEDAL THAT SINKS IS A SIGN OF A FAILING MASTER CYLINDER, WHEN DO I (OR MY WIFE WHO IS THE PRIMARY DRIVER)GET CONCERNED. IF WE TREAT THE SINKING BRAKE PEDAL AS NORMAL AND THE MASTER CYLINDER DOES FAIL, WE COULD BE INVOLVED IN A REAREND ACCIDENT. WHY HAS NOT HONDA ENGINEERED THIS PROBLEM OUT SINCE 1995? PLEASE GET HONDA OF AMERICA TO ANSWER MY CONCERNS. SINCERELY, [XXX]. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054502January 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION ON A 2002 HONDA ODYSSEY VAN WITH 50,000 MILES BEGAN SHIFTING SLUGGISHLY. THE VAN WAS INSPECTED AT THE DEALER (MONTGOMERY HONDA IN LOUISVILLE, KY) AND I WAS TOLD IT NEEDED A NEW TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054406January 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE COASTING FROM HIGHWAY SPEED TO"IN-TOWN (FROM 55 TO 35MPH)" SPEED THE TRANSMISSION MADE A VERY PRONOUNCED "SLAM" INTO A LOWER GEAR. WE HAVE NOTICED THAT THE TRANSMISSION GOES INTO GEAR VERY HARD WHEN YOUR FOOT IS RELEASED FROM THE BREAK. WE HAVE ALSO NOTICED THAT THE RIDE IS ROUGH. OUR DEALER HAS SAID THAT THE FLUID WAS DIS COLORED AND THAT IT IS NOW RUNNING FINE. THEY HAVE ALSO TOLD US THAT THEY COULD NOT RE-PRODUCE THE PROBLEM BUT SAID THAT THEY WOULD "FATAL" THE TRANSMISSION IF I WAS NOT HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054263January 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
EARLY TRANSMISSION FAILURE SEEMS TO BE A PROBLEM WITH THIS CAR. 48000 MILES AND TRANSMISSION STARTED MAKING LOUD NOISES UNDER LOAD. DEALER KNEW IMMEDIATELY WHAT WAS WRONG. HAVE SINCE FOUND OUT THAT THIS IS A HUGE PROBLEM AND HONDA IS QUIETLY REPLACING THE UNITS EVEN OUT OF WARRANTY IN SOME CASES TO AVOID A RECALL. THEY REPLACE THE UNIT WITH A RE MANUFACTURED UNIT WITH THE IDENTICAL PROBLEM. WE ARE NOW STUCK WITH A VAN THAT IS LIKE A TICKING TIME BOMB- IT WILL FAIL AGAIN. HONDA SHOULD BE REQUIRED TO ADDRESS THIS PUBLICLY. IF I HAD KNOW THE CAR HAD A FLAW IN THE TRANSMISSION DESIGN, I WOULD NOT HAVE PURCHASED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048510January 16, 2004
ELECTRICAL SYSTEM
2002 HONDA ODYSSEY HAS EXPERIENCED PROBLEMS WITH HEADLIGHT EQUIPMENT. HEADLIGHTS GO OUT INTERMITTENTLY CAUSING DRIVER TO HAVE POOR VISIBILITY OF THE ROAD. *MR *NM THE HEADLIGHTS HAD GONE OUT INTERMITTENTLY SEVEN TIMES IN LESS THAN TWO YEARS. THIS CAUSED POOR VISIBILITY. *SC THERE WERE OTHER ELECTRICAL PROBLEMS WITH THE VEHICLE. (THIS DOCUMENT IS AN ADD TO). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070106January 15, 2004
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
AUTOMATIC DOORS SOMETIMES FAIL TO CLOSE COMPLETELY, STOPPING MID-WAY. NEED TO RESTART CAR TO CLOSE THEM. WARNING LIGHTS (ALL) LIT UP MULTIPLE TIMES ON SEVERAL OCCASIONS FOR ABOUT 2 MINUTES EACH TIME; THEN WENT OFF. CARBON DEPOSIT BUILD-UP IN THROTTLE CABLE MAKES THE ACCELERATOR PEDAL VERY STICKY AND I NEED TO CONSTANTLY REMIND HONDA SERVICE TO CLEAN AND LUBRICATE; OTHERWISE, IT BECOMES VERY STICKY AND I NEED TO PUSH HARD ON PEDAL ~ LEADING TO HARD ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054222January 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE 2002 HONDA ODYSSEY 55000. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052307January 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AND ENGINE REVS INTERMITTENTLY WHILE SHIFTING. AT TIMES IT IS SO BAD THAT YOU HAVE TO SHIFT TO NEUTRAL AND REENGAGE DRIVE TO PROCEED. THIS IS EXTREMELY HAZRDOUS WHILE IN TRAFFIC. THE VAN WAS PRUCHSED NEW IN JAN 2002. IT NOW HAS 33K MILES. DEALER WAS OBVIOUSLY FAMILIAR WITH THIS PROBLEM AS HE ORDERED A NEW TRANSMISSION BASED ON A TELEPHONE DESCRIPTION OF THE PROBLEM. BASED ON THE NUMBER OF DEFECTS IN ODYSSEY TRANSMISSIONS, NHTSA SHOULD INITIATE A MANDATORY RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049355December 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
I WAS PICKING UP THE VEHICLE AFTER THE LOCAL DEALER COMPLETED THE RECALL TO REPLACE THE TIMING BELT TENSIONER. I ACCELERATED TO MERGE WITH TRAFFIC AND THE CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. I IMMEDIATELY RETURNED TO THE DEALER TO HAVE THE CAR CHECKED OUT. THE NEXT DAY THE SERVICE ADVISOR CALLED TO TELL ME THE REASON THE LIGHTS CAME ON WAS BECAUSE OF HIGH OIL PRESSURE. THEY SAID THE OIL FILTER MAY BE CLOGGED AND THEY RECOMMENDED THAT I HAVE THE ENGINE OIL AND FILTER CHANGED, WHICH I DID, BUT I AM NOT CONVINCED THAT IS THE CAUSE OF THE PROBLEM. I CHANGE THE OIL AND FILTER REGULARLY WHEN THE INDICATOR FLASHES ON THE DASH BOARD. THE LIGHT CAME ON WHEN THE ENGINE RPM WAS ABOUT 4500 TO 5000. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049129December 3, 2003
AIR BAGS, SEATS
PROBLEMS WITH THE SRS INDICATOR LIGHT COMING ON AND REMAINING ON. HAVE HAD CAR INTO DEALER 3 TIMES IN ONE MONTH. THE SRS CONTROL UNIT WAS REPLACED DURING THE 1ST VISIT. ON THE 2ND VISIT WE WERE PASSED OFF AND TOLD THAT WE SHOULD NOT PUT ITEMS ON THE SEAT. ON THE 3RD VISIT WE ARE TOLD THAT 3 ITEMS MUST BE REPLACED 1) SRS CONTROL UNIT 2) OPDS AND 3) PASSENGER SEAT SENSOR. WHEN WE PURCHASED THE CAR, WE PURCHASED AN EXTENDED WARRANTY. WE ARE NOW BEING TOLD THAT THE FIRST ITEM (SRS CONTROL UNIT) IS COVERED UNDER WARRANTY BUT THE OTHER 2 ITEMS ARE NOT. THIS IS UNACCEPTABLE. THE DEALER IS NOW SAYING THAT THEY WILL "DO US A FAVOR" AND PAY FOR THE PARTS BUT WE MUST PAY LABOR.(HUNDREDS OF DOLLARS) HOW CAN ONE PART IN A MECHANISM BE COVERED BUT NOT THE OTHER 2. THIS IS A KEY COMPONENT IN THE CAR. THIS IS A REAL SAFETY CONCERN. ONCE THE INDICATOR COMES ON, WE MUST TAKE THE CAR IMMMEDIATELY TO THE DEALER OR WE RISK SERIOUS INJURY (OR DEATH) IF WE ARE IN A ACCIDENT. I DO ABOUT 3 HOURS OF DRIVING PER DAY SO THIS IS NOT ACCEPTABLE. WE ARE BEING TOLD THAT WE CANNOT PUT ITEMS ON THE SEAT LIKE A CELL PHONE. THIS IS RIDICULOUS. WHO EVER HEARD OF NOT BEING ABLE TO HAVE A CELL PHONE NEAR BY. (WHICH BY THE WAY THERE WAS NO CELL PHONE ON THE SEAT IN ANY OF THE INCIDENCES) THIS IS CLEARLY A DEFECT WITH THIS CAR THAT HONDA NEEDS TO ADDRESS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047631November 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HONDA ODYSSEY 2002 HAS A FREQUENT PROBLEM WITH THE AUTOMATIC TRANSMISSION NOT SHIFTING GEARS OR JERKING. IT HAPPENS FREQUENTLY AT LOW SPEEDS OR AT A STOP AND TRYING TO SPEED UP. IT HAS ALSO HAPPENED MULTIPLE TIMES WHILE TRYING TO GET UP-TO-SPEED ON A HIGHWAY ON-RAMP AND WHEN TRYING TO PASS ON A HIGHWAY. I HAVE BEEN IN SEVERAL DANGEROUS SITUATIONS WHERE I HAVE ALMOST BEEN HIT BECAUSE MY CAR WOULD NOT "ENGAGE" AND "GO". I HAVE ADDRESSED THIS ISSUE AT THE DEALERSHIP WITH NO HELP BECAUSE THEY COULD NOT "REPRODUCE" THE PROBLEM. PLEASE DON'T WAIT FOR SOMEONE TO BE KILLED BEFORE ISSUING A RECALL!!! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048626November 25, 2003
ENGINE AND ENGINE COOLING
WHEN STOPPED AT A TRAFFIC LIGHT THE ENGINE WOULD RACE. AS A RESULT THE DRIVER HAD TO PUT THE VEHICLE IN NEUTRAL TO RELIEVE THE IDLE PRESSURE. THE CONSUMER MADE CONTACT WITH THE DEALER ON THREE SEPARATE OCCASIONS BUT THE PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047583November 25, 2003
SEATS
MY WIFE WAS REAR-ENDED BY A 2000 CHEVROLET HD 3/4 TON TRUCK. THE HONDA'S REAR CRUSH ZONE OPERATED AS DESIGNED. WHAT CONCERNS ME IS THAT HER DRIVER'S FRONT SEAT WAS BROKEN DURING THE COLLISION. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10044143November 18, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER HEARD AN UNUSUAL NOISE FROM RIGHT REAR BRAKE AREA. DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK THE NOISE CAME FROM THE RIGHT WHEEL AREA, WHEN THE BRAKE WAS APPLIED. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047021November 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM IN THE MILITARY AND THE OWNER OF A 2002 HONDA ODYSSEY EX. IT'S TWO YEARS OLD NOW, BUT IT WAS NEW WHEN I PURCHASED IT. WHILE ON DEPLOYMENT, MY WIFE STARTED EXPERIENCING ERRATIC DRIVING CONDITIONS. THE VEHICLE STARTED PULSING ,SOME TRANSMISSION SLIPPAGE AND HARD UP AND DOWN SHIFTING OF GEARS, THEN THE CHECK ENGINE LIGHT COME ON. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPORTED THAT THERE WAS AN EMISSION'S PROBLEM AND THE GAS CAP WASN'T SEATING CORRECTLY. THE GAS CAP WAS REPLACED AND TRANSMISSION SERVICED AND SERVICE LIGHT RESET. WELL, AT 40,000 MILES AND LESS THAN TWENTY DAYS LATER, THE SAME PROBLEMS SHOWED UP THIS TIME WITH THE TCS LIGHT. I WENT BACK TO THE DEALER HOPEFULLY FOR SOME ANSWERS. I WAS TOLD THERE IS A TRANSMISSION CODE FROM THE COMPUTER, AND THE ONLY THING THEY CAN DO IS REPLACE IT WITH A NEW ONE. WELL, NOT HAPPY WITH THE RESPONSE FROM THE DEALER, I WENT TO A NATION WIDE TRANSMISSION REPAIR SHOP, AGAIN SEARCHING FOR ANSWERS. I WAS TOLD THAT, THIS WAS A COMMON PROBLEM WITH HONDA ODYSSEY TRANSMISSION. AFTER DOING SOME RESEARCHED I FOUND THIS TO BE TRUE. HONDA HAS EXTENDED THE WARRANTY ON THE OLDER MODEL ODYSSEYS AND WHILE AT THE DEALER ANOTHER CUSTOMER WAS HAVING THE SAME PROBLEMS. ACCORDING TO MY OWNERS MANUAL, THE MANUFACTURER SUGGEST SERVICING THE TRANSMISSION AT 30,000 MILES. I HAD THAT SAME DEALER SERVICE MY TRANSMISSION AT 25,000 MILES AND 40,000 MILES AND FAILED TO MENTIONED ANY THING ABOUT DEFECTIVE TRANSMISSION. I WAS TOLD BY THE SERVICE ADVISOR LATELY HONDA RECOMMENDS EVERY 15,000 MILES TO SERVICE TRANSMISSION. THIS IS NOT IN MY OWNERS MANUAL AND DON'T UNDERSTAND AFTER WAITING FOR MY ODYSSEY FOR THIRTY DAYS, HONDA HAS CHOSE TO IGNORE THAT THEY ARE SOLD POTENTIALLY A DEFECTIVE VEHICLE IN THE 2002 HONDA ODYSSEY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046830November 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION PROBLEM WITH A 2002 HONDA ODYSSEY MINIVAN WHERE TRANSMISSION MALFUNCTIONS INTERMITTENTLY AT VARIOUS SPEEDS. THIS HAS CREATED AN UNSAFE DRIVING SITUATION AS IT HAS OCCURRED WHEN MERGING INTO FREEWAY TRAFFIC AND AT INTERSECTIONS IN HEAVY TRAFFIC. VEHICLE IS UNSAFE TO DRIVE IN MY OPINION AS IT IS VULNERABLE TO A CRASH SINCE IT CANNOT RESPOND AND MANEUVER TO AVOID INCOMING TRAFFIC OR TO MERGE SAFELY INTO FREEWAY TRAFFIC. HONDA HAS BEEN CONTACTED AND IT HAS REJECTED THE REPAIR OF THIS TRANSMISSION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046904November 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION DOES NOT WORK PROPERLY. IT DISENGAGES BETWEEN SECOND AND THIRD GEAR AND RUNS AS IF IT IS IN NEUTRAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042837November 12, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG SENSOR LIGHT STAYED ON. THE CONSUMER IS CONCERNED THAT AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK THE AIR BAG LIGHT WAS INTERMITTENT, STAYED ON, AND EVENTUALLY ON FULL-TIME. THE LIGHT WAS RESET FIVE TIMES AND THE SENSOR WAS REPLACED TWO TIMES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045914November 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF A 2002 HONDA ODYSSEY EX, WHICH I PURCHASED NEW. ONLY TWO YEARS OLD AT APPROXIMATELY 33,000 MILES, THE TRANSMISSION ENDURED PRONOUNCED SLIPPAGE; THE ENGINE WOULD REV AT HIGH RPMS WITHOUT ACCELERATING (AT HIGHWAY SPEEDS AND FROM STARTING FROM A STOP). UNEXPECTED DECELERATION WAS ALSO NOTED AT TIMES. BEING UNDER WARRANTY (BARELY), HONDA REPLACED THE TRANSMISSION WITH A REMANUFACTURED ONE AT NO COST. UPON FURTHER INQUIRY, I DISCOVERED HUNDREDS (LITERALLY) OF OTHER COMPLAINTS, IDENTICAL TO MINE, IN THE 1999-2003 ODYSSEY. THE PROBLEM IS TWO-FOLD: 1) IF THE PROBLEM IS MECHANICAL FAILURE DUE TO A DESIGN FLAW, WHY ARE THE TRANSMISSIONS BEING REPLACED WITH THE SAME RE-MANUFACTURED TRANSMISSION (REPLACED AS OPPOSSED TO REPAIRED) AND 2) DUE TO THE EXCESSIVE NUMBER OF COMPLAINTANTS (MANY OF WHOM CLAIM TO HAVE ENDURED COSTS) ABOUT ACUTE TRANSMISSION FAILURE IT WOULD APPEAR THAT A SERIOUS SAFETY ISSUE IS INVOLVED THAT SHOULD BE PROACTIVELY ADDRESSED BY HONDA. IT SEEMS AS THOUGH THEY ARE WILLING TO REPLACE WITH A REMANUFACTURED TRANNY AND A 12MONTH/12K MILE WARRANTY KNOWING THAT THESE TRANNIES ARE MALFUNCTIONING MORE IN THE 30K-60K MILE RANGE (COST OVER SAFETY?). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046206November 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT AND REAR BRAKES WERE REPLACED EVERY 8,000-10,000 MILES OF WEAR. DEALER REPLACED THE BRAKE PADS THREE TIMES, AND WAS UNABLE TO LOCATE THE PROBLEM WHICH WAS CAUSING THIS EXCESSIVE WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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