Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11407500April 11, 2021
ELECTRICAL SYSTEM, POWER TRAIN
IN THE MIDDLE OF THE NIGHT MY CAR ALARM WENT OFF FOR NO REASON AND I WAS UNABLE TO TURN IT OFF BECAUSE THE CAR WAS STUCK IN A LOOP OF POWERING ON AND OFF. AN ERROR MESSAGE ON THE DASH SUGGESTED A FAILURE OF ENGINE AUTO IDLE. I PUSHED THE ENGINE AUTO IDLE OVERRIDE BUTTON AND MANAGED TO TURN CAR OFF. NEXT MORNING I JUMP STARTED IT AND WAS ABLE TO DRIVE IT FOR A FEW ERRANDS. THE FOLLOWING DAY THE ALARM WENT OFF AGAIN. THIS TIME PUSHING THE ENGINE AUTO IDLE OVERRIDE DID NOTHING. I WAS ABLE TO STOP THE ALARM, BUT COULD NOT BREAK THE LOOP OF THE CAR POWERING ON AND OFF. I HAD TO LET THE BATTERY DIE. I TRIED JUMPING IT AGAIN BUT IT NOW WON'T POWER ON LONG ENOUGH TO TRY TO START. HONDA TOLD ME I WAS ON MY OWN TO GET IT TOWED IN. TOW TRUCK CAME BUT THERE IS A SERIOUS DEFECT IN THE TRANSMISSION ' THERE IS NO WAY TO MANUALLY SHIFT THIS VEHICLE INTO NEUTRAL. YOU MUST BE ABLE TO POWER THE CAR ON AND USE THE TRANSMISSION PUSH BUTTONS TO SHIFT TO NEUTRAL. HONDA IS REFUSING TO PROVIDE ASSISTANCE GETTING THE CAR IN TO BE LOOKED AT. I'M LUCKY THIS POWER ON/OFF LOOP DIDN'T HAPPEN WHILE DRIVING, BUT A PIECE OF TRASH VAN SITTING IN MY DRIVEWAY UNABLE TO BE MOVED DOES ME NO GOOD EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407055April 8, 2021
ELECTRICAL SYSTEM, ENGINE
SSINCE THE COMPUTER WAS UPDATED, THE GAS NEEDLE IS WRONG. IT MAY SHOW FULL WHEN YOU FILL GAS TANK, BUT LESS THAN 25 MILES NEEDLE WILL DROP DOWN APPROX.1/8 BELOW FULL AND WHEN YOU FILL UP. GAS NEEDLE WILL BE BELOW 1/2 FULL AND IT WILL ONLY TAKE APPROX. 8TO 9 GAL YO FILL UP TANK IT APPEARS TO BE 2GALS +, - WRONG. DOESN'T MATTER IF VAN IS MOVING OR STILL. ALSO THE GAS MILEAGE SEEM TO BE LESS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407104April 8, 2021
POWER TRAIN
THE TRANSMISSION SEEMS TO SHIFT TO NEUTRAL WHEN I TRY TO ACCELERATE TO MAKE A RIGHT OR LEFT TURN. IT SEEMS LIKE THE SYSTEM IS INDECISIVE AND IT JUST REVS AS IF IT IS IN NEUTRAL. I BOUGHT THIS VAN NEW IN 2017. MY MECHANIC JUST DID SOME WORK AND NOTICED IT ON A TEST DRIVE AND SAYS THIS TRANSMISSION IS MADE BY A GERMAN COMPANY THAT HAS THIS KNOWN ISSUE. THIS IS A SAFETY ISSUE BECAUSE I HAVE ALMOST BEEN T-BONED ON TURNS BECAUSE THE CAR DOES NOT MOVE AND JUST ROLLS FOR 3-5 SECONDS. THIS IS A KNOWN ISSUE AN NEEDS TO BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402896March 14, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE IS NOT SHIFTING AT ALL, DOESN'T GO RIGHT AWAY WHEN PEDAL IS PRESSED, PARK, DRIVE, REVERSE BUTTONS FLASH ON DASHBOARD WHEN CAR IS ON. ALL SENSOR LIGHTS COME ON WITH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398838March 3, 2021
POWER TRAIN
I'M OWNER OF 2018 ODYSSEY. I HAVE 9-SPEED TRANS. THIS IS MY THIRD ODYSSEY I OWN. I'M DISAPPOINT ABOUT THIS TRANS. HESITATION, SHUDDERING, JERKING, WERE SOME OF THE ISSUES. IN TAKING THE ODYSSEY INTO THE DEALERSHIP TO ADDRESS THE ISSUES THEY SAD THE MODEL 2018-2019 WITH 9 SPEED TRANS. JUST HAVE PROBLEM. WOW I JUST HAVE 31000MILS. (MY PREVIOUS 2011 ODYSSEY SHIFT WHIT NO PROBLEM) I WAS RESEARCH AND FIND LOT OFF PEOPLE HAVE SAME PROBLEM , EVEN SOMEONE FILED CLASS-ACTION LAWSUIT ALLEGES THAT THE NINE-SPEED ZF 9HP AUTOMATIC TRANSMISSION. WHAT I NEED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396461February 16, 2021
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
THE POWER STEERING STOPPED WORKING WHILE I WAS DRIVEING. THE LIGHTS FOR POWER STEERING, BREAK PROBLEM, LANE KEEPING ASSISTANT SYSTEM AND LANE DEPARTURE MIGRATION LIGHTS ARE ALL ON IN THE DASHBOARD. THE POWER STEERING WAS HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396349February 15, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE (NHTSA RECALL NUMBER 20V-439) FOR THE BACK-UP CAMERA ON MY 2018 HONDA ODYSSEY BY MAIL IN SEPTEMBER 2020. I HAVE REPEATEDLY CONTACTED THE LOCAL DEALER TO HAVE THE REPAIR MADE (3 TIMES IN THE LAST 4 MONTHS) AND HAVE BEEN TOLD EACH TIME THAT THE NECESSARY PARTS FOR THE REPAIR ARE ON "BACK ORDER" AND ARE UNAVAILABLE. THEREFORE THE LOCAL DEALER (UNDERSTANDABLY) WILL NOT SCHEDULE A REPAIR APPOINTMENT. I ALSO CONTACTED AMERICAN HONDA'S CUSTOMER SERVICE DEPARTMENT, WHO TOLD ME THAT THEY ALSO HAVE NO ADDITIONAL INFORMATION ABOUT THE PART'S AVAILABILITY AND THAT I SHOULD CONTINUE TO WORK WITH THE LOCAL DEALERSHIP. IF PARTS ARE NOT AVAILABLE TO MAKE THE NEEDED REPAIRS, WHY IS A RECALL NOTICE EVEN ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390557January 28, 2021
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
LAND DEPARTURE SYSTEM IS AUTOMATICALLY ACTIVATED, BUT NOT TURNED ON. PERIODICALLY, EVEN WHEN NOT LEAVING THE LANE, SYSTEM OVERRIDES MY ACTIONS. RATHER FRIGHTFUL WHEN UNAWARE AS TO WHAT IS GOING ON. IT FELT LIKE A TUG-OF-WAR. THIS OCCURRED WHILE DRIVING ON TWO LANE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389171January 21, 2021
POWER TRAIN
CAR DELAYS WHEN ATTEMPTING TO ACCELERATE WHEN STATIONARY. CAR THEN LUNGES FORWARD WHEN THE TRANSMISSION ENGAGES. AT TIMES I'M STUCK IN THE MIDDLE OF THE ROAD AS VEHICLES ARE APPROACHING. MAKES IF VERY DANGEROUS WHEN ATTEMPTING TO CROSS ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388575January 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UPON OPENING VEHICLE USING REMOTE CONTROL (SLIDING DOORS OR TAILGATE), THE DRIVERS DOOR WILL NOT UNLATCH OR UNLOCK. NO MATTER WHAT YOU DO, YOU CAN NOT OPEN THIS DOOR FROM THE OUTSIDE. ONLY WAY TO OPEN IT IS TO GO IN VIA THE PASSENGER SIDE OF THE VEHICLE AND MANUAL RELEASE THE DOOR. DEALERSHIP WAS NOTIFIED OF THIS PROBLEM ONCE BEFORE AND STATED THEY CAN NOT DUPLICATE, WHICH SEEMS TO BE THE COMMON ANSWER FOR HONDA WHEN THEY DON'T WANT TO TAKE OWNERSHIP FOR THEIR VEHICLE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387706January 12, 2021
SEAT BELTS
VEHICLE WAS STATIONARY. I WAS SITTING IN THE FRONT PASSENGER SEAT. I STARTED TO PUT ON MY SEAT BELT, BUT WHEN I PULLED ON THE BUCKLE, I FOUND THAT THE LOWER ANCHOR POINT OF THE SEAT BELT HAD COME COMPLETELY LOOSE FROM THE FRAME OF THE VEHICLE. NO WORK HAS BEEN DONE ON THAT SEAT BELT TO MY KNOWLEDGE, SO MY ASSUMPTION IS THAT IT CAME LOOSE ON ITS OWN. CLEARLY THIS IS A MAJOR SAFETY ISSUE AND COULD HAVE RESULTED IN A SEVERE INJURY OR DEATH IF I HAD BEEN IN AN ACCIDENT JUST BEFORE THIS BOLT CAME COMPLETELY LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387540January 11, 2021
POWER TRAIN
WITHOUT WARNING WHILE DRIVING TRANSMISSION FAILED AND DROPPED INTO A LOWER GEAR. THIS CAUSED A SUDDEN REDUCTION IN SPEED AND DIFFICULTY IN SAFELY REMOVING THE VEHICLE FROM THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387613January 11, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
ALL WARNING LIGHTS POPPED UP AND CONTINUED TO CYCLE THROUGH WHEN I WAS DRIVING CAUSING THE VEHICLE TO GO INTO A SAFETY/LIMP MODE. SHIFTING BECAME VERY DIFFICULT AND THE MAXIMUM SPEED TOPPED OUT AT 45MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387615January 11, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE
WHEN DRIVING WITH THE ADAPTIVE CRUISE CONTROL ON THE VEHICLE FREQUENTLY ABRUPTLY DECELERATES WHILE TRYING TO PASS OTHER VEHICLES. IT DOES NOT MATTER IF WE ARE BEHIND THE VEHICLE WE ARE TRYING TO PASS AND PULL OUT IN THE LEFT LANE, OR IF WE ARE ALWAYS IN THE LEFT LANE AND JUST APPROACH THE VEHICLE WE ARE TRYING TO PASS WHILE ALWAYS REMAINING IN THE LEFT LANE LIKE ON AN INTERSTATE. OUR VEHICLE IS ALWAYS SAFELY IN OUR LANE AND DOESN'T COME ANYWHERE CLOSE TO THE VEHICLE WE ARE ATTEMPTING TO PASS. WE HAVE TAKEN THE VEHICLE TO HAVE THE CAMERA ADJUSTED THREE TIMES TO NO AVAIL. IT IS UNSAFE TO DRIVE WITH THE ACC ON AS THE ABRUPT DECELERATION CAN RESULT IN US GETTING REAR-ENDED AT PASSING SPEEDS. WE NO LONGER USE THE ACC FEATURE OF THIS VEHICLE WHEN APPROACHING OTHER VEHICLES TO PASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387072January 7, 2021
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
DRIVING ON I26 TRAVELING EAST INTO CHARLESTON, SC IN SECOND FROM THE LEFT LANE, DRIVING AT APPROXIMATELY 60 MPH DURING BUSY RUSH HOUR. SUDDENLY, A LARGE SUV IN THE NEXT LANE TO MY LEFT VEERED INTO MY LANE. I TURNED THE WHEEL SHARPLY TO THE RIGHT TO AVOID A COLLISION, ALSO SIMILTANEOUSLY BRAKING JUST ENOUGH TO AVOID A COLLISION. I HAD MOVED APPROXIMATELY 1/2 A LANE TO THE RIGHT. I TURNED THE WHEEL TO THE LEFT TO COME BACK INTO MY LANE. THE VEHICLE SUDDENLY BEGAN VEERING TO THE RIGHT AND LEFT AS I WAS FIGHTING TO KEEP IT UNDER CONTROL. IN THE NEXT 10-15 SECONDS, THE VAN VEERED ALTERNATIVELY RIGHT AND LEFT ABOUT 5 TIMES EACH UNTIL IT STABILIZED. I WAS USING ALL OF MY STRENGTH TO KEEP THE VEHICLE FROM TAKING OFF ACROSS LANES OF TRAFFIC. I CALLED HONDA NORTH AMERICA AND WAS ESSENTIALLY DISMISSED AS I WAS TOLD TO JUST TURN OFF MY LANE MITIGATION SYSTEM, WITH NO EXPLANATION OR APPARANT CARE ABOUT WHAT I HAD GONE THROUGH. I WENT TO MY LOCAL HONDA DEALER AND EXPLAINED WHAT HAD HAPPENED. THE SERVICE MANAGER WAS CONCERNED AND TOLD ME HE WOULD GET BACK TO ME. THAT WAS OVER A MONTH AGO AND I HAVE RECEIVED NO INFORMATION FROM THEM. I DO NOT KNOW IF THIS PROBLEM WILL REPEAT ITSELF, OR IF IT HAS EVER BEEN REPORTED. I AM QUITE CONCERNED BECAUSE THIS SITUATION COULD HAVE CAUSED A DEVASTATION INJURY OR FATILITY TO MY FAMILY AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377725December 3, 2020
POWER TRAIN
WHILE DRIVING, THE CAR RATTLES BADLY WHEN GEAR SHIFTS DOWN ON A RAMP AT SPEEDS OF 15 TO 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376019November 23, 2020
FUEL/PROPULSION SYSTEM
ALL WARNING LIGHTS POPPED UP WHEN I WAS DRIVING CAUSING THE VEHICLE TO GO INTO A SAFETY MODE. TOOK IT TO THE DEALERSHIP AND HAD TO REPLACE THE FUEL INJECTORS ON A FAIRLY NEW VAN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362005September 30, 2020
ELECTRICAL SYSTEM
THE ISSUES STARTED WHILE STILL UNDER WARRANTY. IT STARTED WITH THE ENTERTAINMENT SYSTEM CRACKLING AND CUTTING OUT. THEN THE CAR WOULD NOT START OR WOULD ROUGH START AND I WAS TOLD THE BATTERY HAS A BAD CELL (NOW 1200 MILES OUT OF WARRANTY) AND NEEDS TO BE REPLACED. WHILE DRIVING THE RIGHT SLIDING DOOR NOTIFICATION LIGHT CAME ON AND THE DOOR NO LONGER OPENS. I JUST RECEIVED A NOTICE THAT THERE IS A RECALL FOR THE BACK UP CAMERA. THIS IS THE 3RD RECALL HAVING TO DO WITH THE ELECTRICAL SYSTEM. I BELIEVE THE ELECTRICAL SYSTEM ISSUES ARE WHAT DAMAGED THE BATTERY AND THAT HONDA SHOULD PAY TO REPLACE THE BATTERY AND FIX THE DOOR ISSUE. BECAUSE IT IS ABOUT 1500 MILES OUT OF WARRANTY, HONDA WILL NOT COVER THE REPAIRS. I AM GETTING AN INDEPENDENT MECHANIC TO WEIGH IN. I JUST SAW THERE WAS A RECALL IN MAY 2019 FOR LOOSE BATTERY CONNECTORS. I NEVER RECEIVED THIS RECALL AND AM TRYING TO DETERMINE IF MY VIN WAS EXCLUDED, AND IF SO, WHY. HONDA CLEARLY DOES NOT STAND BY ITS PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361854September 29, 2020
ELECTRICAL SYSTEM
VEHICLE REQUIRES A JUMP START AT LEAST ONCE A DAY IN THE COURSE OF NORMAL USE, NO LIGHTS LEFT ON, NO DOORS LEFT OPEN, NO USE OF ACCESSORIES WITHOUT THE CAR RUNNING. WE WILL DRIVE THE CAR SOMEWHERE, BE THERE FOR ANY LENGTH OF TIME FROM 5-10 MINUTES AT A GAS PUMP TO A FEW HOURS AT A FAMILY MEMBERS HOUR OR A FEW DAYS ON A CAMPING TRIP. THE NEXT TIME WE TRY TO START THE VEHICLE, IT WILL NOT START WITHOUT A JUMP. THIS IS THE VEHICLE MY WIFE AND CHILDREN USE AND I HAVE TO KEEP A PORTABLE JUMP STARTER IN THE CAR TO AVOID MY WIFE AND KIDS BEING STUCK WAITING FOR AAA TO COME JUMP THE VEHICLE. 2 YEARS OLD, JUST OVER 17,000 MILES AND WE HAVE HAD IT IN THE DEALER FOR MULTIPLE DAYS AND THEY TELL US THERE IS NOTHING WRONG WITH IT. THIS HAS TO BE SOME KIND OF ELECTRICAL GLITCH OR PROBLEM AND IT'S FRUSTRATING THAT HONDA HAS NO ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361045September 25, 2020
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR WON'T CLOSE ALL THE WAY AND KEEPS REOPENING WHEN I AM IN PARK POSITION. IT HAS BEEN LOOKED AT MULTIPLE TIME AND RECALLS HAVE BEEN DONE BUT STILL DOES IT EVERY DAY. BECAUSE IT DOESN'T DO IT ALL THE TIME THE DEALERSHIP DOESN'T WANT TO FIX IT. IT'S BEEN DOING IT SINCE WE BOUGHT THE CAR NEW SINCE 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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