Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10091731September 9, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE TURNING ON THE HEADLIGHTS BOTH DRIVER'S SIDE AND PASSENGER'S SIDE LIGHTS WOULD GO OFF ON THEIR OWN. CONSUMER WAS ABLE TO DRIVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BULBS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091740September 9, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE OPENING UP THE DOOR THE INDICATOR LIGHT FLASHEED ON THE DASHBOARD AND REMAINED ON. PASSENGER'S SIDE DOOR HANDLE BROKE OFF. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090576September 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 HONDA ODYSSEY ALSO HAD THE TRANSMISSION SLIPPING FROM HIGH TO LOW GEAR WHEN IT'S ABOUT 34000 MILES. WE WERE DRIVING ON A HIGHWAY AND SUDDENLY FELT THE JOLTS AND THEN THE TCS AND CHECK ENGINE LIGHT WENT ON. I HAD TO MAKE AN EXIT AND CALLED AAA FOR IT TO BE TOWED. THE TRANSMISSION WAS REPLACED BUT IT SEEMS THE SLIPPING IS HAPPENING AGAIN AT SPEEDS BETWEEN 35-55 MPH. HONDA SHOULD AT LEAST EXTEND THE TRANSMISSION WARRANTY ON 02-03'S LIKE WHAT THEY DID ON THE 99-01'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090422September 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION STARTED TO MAKE A WHINING NOISE WHEN SHIFTING INTO 3RD GEAR. I BROUGHT IT TO MY DEALER AT 28,793 MILES - THEY REPLACED THE TRANSMISSION AT NO CHARGE REBUILT TRANSMISSION SERIAL # [XXX]. AT 35,856 MILES THE TRANSMISSION STARTING TO WHINE AGAIN, THIS TIME IN 5TH GEAR - A DEALER MECHANIC RODE WITH ME AND VERIFIED THE NOISE AND THEY REPLACED THE TRANSMISSION AGAIN WITH SERIAL#[XXX]. A FEW MONTHS LATER MY NEIGHBOR HAD HER 2002 HONDA ODYSSEY LOCK UP AS SHE WAS DRIVING AT 50 MPH ON A COUNTRY ROAD. THE FRONT TIRES STOPPED TURNING AND SHE CAME TO REST IN THE ONCOMING TRAFFIC LANE. SHE STARTED THE ENGINE AND THE CAR WOULD NOT MOVE. SHE HAD ABOUT 64,000 MILES AT THE TIME - THE DEALER FINALLY GOT HONDA TO REPLACE THE TRANSMISSION AND FRONT TIRES AT NO COST! HER HONDA VIN# IS[XXX] SO YOU CAN CHECK THE TRANSMISSION SERIAL# AND FIND OUT WHAT HAPPENED TO THE TRANSMISSION. IN TALKING TO MY DEALER, HE TOLD ME THE SAME TRANSMISSION IS IN THE PILOT, ODYSSEY, AND V-6 ACCORD AND THE SIMILAR ACCURA MODELS WITH V-6 ENGINES. THIS MAKES THE PROBLEM WIDESPREAD!!! I AM ABOUT TO TAKE A 3,000 MILE TRIP AND CALLED HONDA'S AT 1-800-999-1009 TO TELL THEM ABOUT MY NEIGHBORS CAR - I WAS TOLD THAT THEY HAVE NOT HAD A LOCK UP ON ANY CAR WITH MILEAGE UNDER 60,000 MILES - BUT THERE IS ALWAYS A FIRST TIME!!! I HAVE INSTRUCTED MY DAUGHTER TO CONTACT OUR ATTORNEY SHOULD WE HAVE A CRASH ON THE TRIP!!! THE GOVERNMENT MUST INVESTIGATE THIS HONDA/ACCURA TRANSMISSION PROBLEM BEFORE SOMEONE GETS KILLED. MY NEIGHBOR WAS LUCKY SHE WAS ON A LIGHTLY TRAVELED 2-LANE COUNTRY ROAD WITH HER TWO SONS.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090238September 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS DRIVING ON A STEEP HIGHWAY AND TRANSMISSION FAILED. CONSUMER TOOK VEHICLE TO DEALER. AFTER A COUPLE OF DAYS DEALER ADVISED CONSUMER THAT THEY COULD NOT DUPLICATE THE PROBLEM. VEHICLE IS CURRENTLY UNDER AN EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090150August 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED RECALL NOTICE 04 V176000 FOR REPLACEMENT OF TRANSMISSION. CONSUMER CONTACTED THE DEALER AFTER RECALL REPAIRS WERE PERFORMED BY THE DEALER. THE PROBLEM HAD NOT BEEN RESOLVED, AND THE TRANSMISSION FAILED WHILE SHIFTING INTO SECOND AND THIRD GEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088549August 25, 2004
POWER TRAIN:AXLE HUBS
STARTED HEARING NOISE WHILE DRIVING AT ANY SPEED. NOISE GOT PROGRESSIVELY LOUDER. TOOK CAR TO HONDA DEALER AND THEY FOUND NO PROBLEM. DROVE AWAY AND NOISE WAS STILL THERE. WENT RIGHT BACK TO DEALER AND ASKED IF THEY DID A ROAD TEST. THEY HAD NOT. WHEN THEY DID A ROAD TEST THE DISCOVERED THE PROBLEM, A BAD WHEEL BEARING. THIS WAS WHEN THE CAR HAD LOW MILEAGE ON IT. THEY REPAIRED THE BEARING AND THE NOISE DIMINISHED CONSIDERABLY. THE CAR NOW HAS 60K + MILES ON IT AND THE LOW LEVEL HUM HAS PROGRESSIVELY GOTTEN WORSE. HONDA FOUND NOTHING WRONG. BROUGHT TO AUTO REPIR PLACE AND FOUND THAT I HAVE ANOTHER BAD WHEEL BEARING. THIS VEHICLE HAS HAD MULTIPLE PROBLEMS, INCLUDING A BAD TRANSMISSION WHICH FINALLY WAS REPLACE AFTER OVER A YEAR WHEN IT COMPLETELY FAILED ON THE HIGHWAY, WINDSHIELD AIR LEAK THAT HAS STILL NOT BEEN DETECTED BY HONDA AND REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088491August 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON JUNE 14, 2004 I BROUGHT MY 2002 HONDA ODYSSEY TO CURRY HONDA IN CHAMBLEE, GEORGIA FOR THE TRANSMISSION RECALL (NHTSA CAMPAIGN ID NUMBER : 04V176000 ). AT THE TIME THE ODYSSEY HAD 45,841. ON JUNE 15, THE SERVICE TECHNICIAN, CALLED AND TOLD ME THEIR WAS DISCOLORATION ON THE TRANSMISSION AND THE TRANSMISSION WOULD HAVE TO BE REPLACED UNDER THE RECALL. CURRY HONDA THEN PLACED AN ORDER FOR A REPLACEMENT TRANSMISSION. LATER IN THE DAY I WAS CALLED BACK BY AND WAS TOLD THAT HONDA HAD LOOKED AT PICTURES OF THE TRANSMISSION AND SAID THAT THE TRANSMISSION DID NOT NEED TO BE REPLACED AND THEY WERE TO ONLY INSTALL THE OIL JET KIT. I CALLED AMERICAN HONDA AND WAS TOLD THAT THEY WOULD OPEN A CASE AND I WOULD BE CALLED BACK SOON. AFTER OVER A MONTH I WAS STILL NOT CONTACTED SO I FAXED THE DETAILS OF MY INCIDENT TO HONDA. ONE MONTH LATER I WAS FINALLY CONTACTED. HONDA SAID THAT EVEN THOUGH THE DEALER THOUGHT THE TRANSMISSION NEEDED TO BE REPLACED THAT THEY WOULD NOT DO ANYTHING TO HELP ME. THEY SAID THE TECHNICIAN MAY HAVE BEEN INEXPERIENCED AND GAVE ME FAULTY INFORMATION. THIS FEELS VERY MUCH LIKE A DOCTOR TELLING ME I NEEDED AN OPERATION AND THE INSURANCE COMPANY, WITHOUT SEEING ME, CLAIMING EVERYTHING IS OK. ADDITIONALLY THEY HAVE BEEN VERY POOR AT RESPONDING TO MY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089435August 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
AFTER TAKING THE VEHICLE IN TO THE DEALER FOR A TRANSMISSION RECALL REPAIRS TRANSMISSION WAS LEAKING FLUID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088293August 20, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE HANDLE OF THE PASSENGER-SIDE SLIDING DOOR OF OUR ODYSSEY BROKE AT JUST OVER 36,000 MILES AFTER REPEATED ATTEMPTS TO OPEN THE DOOR THAT HAS BEEN STUCK ALMOST EVERY WEEK FOR OVER TWO YEARS. THIS IS A SAFETY PROBLEM BECAUSE AT TIMES WE HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE TO GET OUR CHILDREN OUT OF THE VEHICLE QUICKLY. MY BROTHER OWNS AN ODYSSEY AND THE DOOR HANDLE ALSO BROKE ON HIS STICKING SLIDING DOOR. OUR VEHICLE WAS REPORTED TO LIA HONDA WHEN IT HAD 4,748 MILES ON IT. THEY TOLD US TO LUBE THE DOORS CONTINUALLY. IT DIDN'T HELP! EVERY TIME WE BROUGHT THE VEHICLE IN FOR SERVICE WORK WE REITERATED THE CONTINUING PROBLEM WITH THE STICKING DOOR. THEY CONTINUED TO STATE IT IS A MAINTENANCE PROBLEM THAT WE MUST DEAL WITH AND THEY WOULD NOT LIST IT AS A WARRANTY VISIT. NOTHING THEY SUGGESTED WORKED, PARTICULARLY ON HOT SUMMER DAYS WHEN THE WEATHER STRIPPING BEHAVED LIKE GLUE. THE AMERICAN HONDA PERSONNEL WE SPOKE TO ON AUGUST 18TH TOLD US THAT THIS IS A KNOWN PROBLEM AND THAT HONDA WOULD COVER IT EVEN THOUGH THE VEHICLE WAS OFF WARRANTY BECAUSE WE WERE UNABLE TO GET THE LIA HONDA DEALERSHIP TO RESOLVE THE STICKING PROBLEM AFTER NUMEROUS VISITS UNDER WARRANTY. AS OF TODAY, AUGUST 20TH, KATHERINE MEYERS OF AMERICAN HONDA HAS TOTALLY CONTRADICTED WHAT THE OTHER HONDA REPRESENTATIVE TOLD US AND STATES THAT THE STICKING DOOR HAS NOTHING TO DO WITH THE BROKEN HANDLE AND IS NOT COVERED UNDER WARRANTY. I TOLD HER THIS HAS BEEN A LONG STANDING SAFETY ISSUE AND SHE STATED THAT AMERICAN HONDA IS UNAWARE OF THAT. I SEE FROM THE NHTSB WEB SITE THAT THE FOLLOWING PREVIOUS COMPLAINTS ARE PERTINENT TO THIS SITUATION: 768792, 8018462, 8021100, 10007658, 10015774, 10023137, & 10038220.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082097August 20, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING, ALL THE WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALERSHIP REPLACED THE ALTERNATOR ON NOVEMBER 2002 THEN THE CONSUMER RECEIVED A NHTSA RECALL LETTER ON THE ALTERNATOR. THE DEALERSHIP REPLACED THE ALTERNATOR. ONE MONTH LATER, WHILE DRIVING THE PROBLEM RECURRED. *NM THE DEALER REPLACED THE COMPONENT ON APRIL 29, 2003. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088141August 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WE NOTICED OUR 2002 HONDA ODYSSEY'S TRANSMISSION STARTED TO SLIP FROM SECOND TO THIRD GEAR AROUND 36,000 MILES. COINCIDENTALLY THE SECOND GEAR RECALL WAS RECEIVED ONE WEEK LATER. WE BROUGHT OUR ODYSSEY IN FOR THE TRANSMISSION PROBLEM AND RECALL. THEY PERFORMED THE RECALL WORK BUT SAID THE TRANSMISSION SLIPPING PROBLEM COULD NOT BE DUPLICATED. THEY SAID THAT IF THERE WERE A PROBLEM WITH THE TRANSMISSION, THE ENGINE LIGHT WOULD ILLUMINATE. AFTER DRIVING THE VEHICLE FOR 3,000 MORE MILES, THE TRANSMISSION SLIPPING HAS OCCURRED APPROXIMATELY 10 TIMES. SOMETIMES IT IS NOT AS NOTICEABLE WITH THE ENGINE GETTING UP TO 3,500 TO 4,000 RPM, BUT A COUPLE TIMES IT HAS REACHED OVER 5,000 RPM WITH A HUGE JERK WHEN THE VEHICLE FINALLY SHIFTED. WE FINALLY COULD NOT STAND THE "DEFECT" AND CALLED THE DEALERSHIP FOR SERVICE. THEIR FIRST RESPONSE WAS THE VEHICLE WE OUT OF WARRANTY. AFTER SOME DISCUSSION/NEGOTIATION THEY DECIDED TO FIX THE PROBLEM BY REPLACING THE EGR VALVE AND THE SHIFT SOLENOID. THE VEHICLE SEEMED TO OPERATE APPROPRIATELY FROM THE DEALERSHIP TO HOME. THE NEXT DAY, MY WIFE WAS DRIVING MY THREE DAUGHTERS TO A FRIEND'S HOUSE AND THE DASH BOARD LIGHTS CAME ON (D, TCS, AND MALFUNCTION INDICATOR LIGHTS) WITH THE TRANSMISSION NOT ALLOWING THE VEHICLE TO COAST. THE VEHICLE SLOWED DOWN VERY QUICKLY. SHE TURNED THE CAR OFF AND RESTARTED WITH THE MALFUNCTION INDICATOR LIGHT ON. SHE DECIDED TO TURN AROUND AND DRIVE HOME (1 MILE). THE TRANSMISSION DID NOT SEEM TO BE OPERATING APPROPRIATELY AS THE VEHICLE WAS NOT ACCELERATING AND IN ONE VIOLENT JERK THE VEHICLE MADE A LOUD SCREECHING SOUND. MY FAMILY IS HOME SAFE, BUT WE DO NOT FEEL SAFE DRIVING OUR $30,000 SUPPOSEDLY RELIABLE HONDA ODYSSEY. WE HAVE CALLED THE DEALERSHIP AND ARE WAITING FOR THEIR CAL. ALTHOUGH, WE ARE HOPEFUL THEY WILL RESOLVE THIS PROBLEM UNDER WARRANTY, WE ARE MORE HOPEFULLY THAT A RECALL WILL BE MADE FOR ALL 2002 HONDA ODYSSEY TRANSMISSIONS AS OTHERS HAVE POSTED VERY SIMILAR EXPERIENCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087519August 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER TOOK VEHICLE TO DEALER FOR RECALL REPAIRS CONCERNING TRANSMISSION, AND WAS TOLD THE PARTS WERE NOT IN. WHEN DRIVING THE VEHICLE STALLED. DEALER WAS NOT MAKING APPOINTMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087285August 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHEN DRIVING 55 MPH OR MORE VEHICLE HESITATES. DEALER STATES THE EGR VALVE FAILS TO OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087114August 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED THAT ON THREE SEPARATE OCCASIONS BRAKE PEDAL WENT TO THE FLOOR AND CAUSED EXTENDED STOPPING DISTANCE. DEALER WAS NOTIFIED FOR AN APPOINTMENT. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083672July 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION SLIPPED GEARS AND VEHICLE WAS UNABLE TO ACCELERATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082727July 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DURING ACCELERATION ONTO I-65 SOUTH, THE TRANSMISSION BEGAN SLIPPING RESULTING IN NO POWER BEING APPLIED TO THE DRIVE WHEELS. THIS INCIDENT REPEATED ITSELF NUMEROUS TIMES WITH THE MOST SERIOUS BEING AFTER ACCELERATING FROM A STOP LIGHT, NO POWER BEING TRANSMITTED TO THE DRIVE WHEELS FOR ALMOST A TWO MINUTE PERIOD OF TIME. MANUAL ENGAGEMENT USING THE SHIFT LEVER WAS TRIED WITHOUT SUCCESS. DURING THIS TWO MINUTE PERIOD OF TIME, THE ENGINE RAN TO 5,000 RPM WITHOUT GAS PEDAL INPUT AND THE CHECK ENGINE LIGHT AND THE TCS LIGHT ILLUMINATED AND STAYED LIGHTED UNTIL THE VEHICLE WAS TURNED OFF. AFTER STARTING THE NEXT MORNING, THE CHECK ENGINE LIGHT STAYED ILLUMINATED BUT THE TCS LIGHT WAS EXTINGUISHED. DURING THE ENSUING DRIVE BACK TO OUR HOME (5 HOURS) THE TRANSMISSION WOULD SLIP AT EVERY STOP MADE. USE OF DOWNSHIFT FOR PASSING VEHICLES WAS NOT POSSIBLE AS WHEN A DOWNSHIFT WAS ATTEMPTED, THE TRANSMISSION IMMEDIATELY BEGAN SLIPPING WITH RESULTING POWER LOSS. DURING A STOP WHERE USE OF REVERSE GEARS WAS REQUIRED, THE TRANSMISSION WOULDN'T ENGAGE FOR ALMOST 4 MINUTES. THIS PROBLEM HAS BEEN A LONG-STANDING PROBLEM. THE TRANSMISSION SINCE THE VEHICLE WAS PURCHASED SEEMED SLOW TO SHIFT AND WOULD JOLT WHEN SHIFTING WAS ACCOMPLISHED. THE DEALERSHIP TERMED THIS "HESITATION" AND REPEATEDLY COULD NOT FIND A DEFECT OR ISOLATE THE PROBLEM DURING INSPECTION AND ROAD TESTS. THE VEHICLE IS CURRENTLY AT GARY SMITH HONDA IN FORT WALTON BEACH, FL. IT WAS PRESENTED FOR SERVICE ON MONDAY, JUL 26. THEY ARE ATTEMPTING TO ISOLATE THE MALFUNCTION AND DETERMINE CORRECTIVE ACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083560July 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING TO SECOND GEAR TRANSMISSION FAILED AND LOST POWER.CONSUMER PULLED OVER AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083572July 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING INTO REVERSE VEHICLE FAILED TO MOVE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082428July 22, 2004
AIR BAGS
STARTING DEC 02 SRS SYSTEM CONTINUALLY FAILS. THE DEALER HAS REPAIRED DEFECT 6 TIMES. SRS LIGHT IS PRESENTLY LIT, AGAIN DISABLING AIR BAGS THIS IS A SAFTY DEFECT YOU HAVE 9 AIR BAG RELATED COMPLAINTS FOR 2002 HONDA ODYSSEY. COMPLAINT NO. 10049129, 10036948, 10040407, 10018211, 10037963, 8020672 ARE ALL SIMILAR TO MINE. THERE ARE 5 SRS LIGHT RELATED COMPLAINTS FOR THE 02 ACCORD AND 5 FOR THE 02 CIVIC. I DID NOT SEARCH OTHER HONDA YEARS AND MODELS OTHER AIR BAG COMPLAINTS ARE THAT THEY DID NOT DEPLOY PERHAPS BECAUSE THIS DEFECTIVE DESIGN HAD SHUT THEM OFF! HONDA NEEDS TO BE FORCED TO FIX THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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