Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11487608October 3, 2022
VEHICLE SPEED CONTROL
When the pedal is pressed, there is a delay in acceleration. This has happened several times over the past couple of months. It seems to happen mostly when trying to make a left-hand turn, typically at low speeds or from a stop. I will have time to make a safe left turn, but the unexpected delay in acceleration has created dangerous situations and has almost caused accidents. I'm not sure what's causing it because I can't re-create on-demand. The car has been well maintained and no error codes or warning lights are on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487473October 2, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Auto idle system engaged when the car was stopped waiting for a train to pass last night. When I took my foot off the brake to move forward, the car completely went dead. No engine start up after auto idle, no electrical system available for emergency flasher lights. No response from the van at all. This put us at considerable safety risk when we could not process through traffic, at night, on a dark country road. A kind passerby attempted to jump start the car for us and while the electrical system came back on momentarily, the engine would not turn over. After five attempts to jump start the van, we stopped trying. There was zero response from the van after that. We purchased this vehicle brand new in December of 2017. It has had electrical issues ever since the day we bought it. We have reported this to our Honda dealer several times over the course of the past 4+ years. Initially, the auto idle never worked. Then the sliding doors wouldn't shut all the way, reliably. They continue to cause issues and won't close all the way, without popping back open, about 60% of the time. The radio and entertainment center has malfunctioned. The collision warning has malfunctioned and alerts at times when there is nothing in the way of the vehicle. It has been several electrical issues after another. We have had multiple new batteries installed over the past 4+ years. Last night was the absolute greatest risk to our family's safety. The vehicle has experienced this "black out"/stall another time in the past year, but was temporary and came back on after a full restart of the engine. Last night, however, there was no hope to restart. The van was completely seized up and a tow truck had to drag it onto its flatbed truck, assuredly damaging our tires and transmission, potentially. We will have to have the van towed to the Honda dealer Monday morning (this incident happened last night, Saturday Oct 1, 2022.). Now we are without our primary family vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485468September 20, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I have an 2018 Odyssey Touring that apparently has a problem with the auto-idle stop while driving at slow speeds, many times (2 to 6 times a day) for a few weeks now. It starts with a weird noise (like a loud record scratch) through the speakers, then engine turns off, dash and radio shuts off too and immediately everything turns on again. Car don’t go to park, it stays on drive mode. Sometimes I was able to read different messages on the dashboard or radio about “Collition mitigation system” “anti theft system” and sometimes “loading” appears on the radio screen. This messages disappear quickly. Before this problems happened, the DVD rear screen stopped working (it’s completely black) while the DVD can be heard playing on the speakers. Don’t know if the two issues are related. I'm worried this can cause the car to stop at higher speeds and cause an accident, my wife usually drives this car with the kids with her. I took the car to a Honda dealership, they run diagnostic tests and it doesn't show anything. I left the car at the dealership, they will try to replicate the problem to understand what is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484513September 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
On at least 3 occasions, the "Auto Engine Idle Stop" has caused my vehicle to completely die while stopped at a stop light. When the car shuts off/dies, the system prompts you to shift the car in park and restart the car, but on these occasions, the car did not start, leaving me stalled in active traffic. I felt very unsafe to be stalled with no way to operate the vehicle. The dealership checked the battery to ensure it wasn't a battery issue and found it to be completely fine. At the time we did not realize that it could be a problem with the Auto Engine Idle Stop feature, otherwise we would've had them check that system specifically. Further research from other customer forums online prompted us to turn this feature off, but we have to do that every time we start the car. There is no way for us to turn it off permanently. The car gives you no warning that this will happen. When you remove your foot from the break to resume driving, the car shuts off without immediately restarting, leaving you stranded. I am hoping that Honda will issue a recall on affected models. At this point they aren't offering any help other than to tell us to turn it off, but you have to remember to do that every time you start your vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482881September 5, 2022
ENGINE
engine reves , no forward movement. Happened the first time on 80/94 east bound (traffic slowed @ 34-36 mph). 4 times now in the last two years. Seems that the speed is always the same when it happens. , into Community Honda, Orland Park, IL . They say no problem . No warning signals. Husband with me the last time it happened Sept. 2, 2022 definately something dangerously wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482948September 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
The automatic emergency braking system has failed multiple times. The vehicle is available for inspection. My safety and the safety of others are put at risk when my vehicle executes unexpected emergency braking. The problem has been reproduced and confirmed by the dealer on two different occasions. The vehicle has not been inspected by the manufacturer, police, insurance representatives of other, except the Honda dealer. No other warning lamps, messages of other symptoms. Around Feb 1, 2019 the car started applying the brakes when crossing slightly raised railroad tracks. The braking action was hard enough to engage the antilock brake feature. On 2/11/19 the vehicle was taken to AutoWest Honda for warranty repairs at 22,853 miles. The millimeter radar was mis-aimed. This corrected the problem. See attached repair order. On 9/21/20 while driving on the freeway at approximately 65 miles per hour the automatic emergency braking system activated as I passed a vehicle on the right. There were no vehicles in front of me. Braking was again hard enough to activate the anti lock brake system. The vehicle behind me just taped my car. Only a tiny nick was put in my bumper. On 9/22/20 i returned the vehicle to AutoWest Honda. The car had 47,655 miles on the odometer. It was found that the millimeter radar was mis-aligned again. It was realigned free of charge and all was well for the next 22,000 or so miles. On or about 8/25/22, with approximately 66,000 miles on the odometer the automatic emergency braking system activated at about 65 miles per hour as I was passing a vehicle on the right. Again the anti lock braking system activated. The vehicle behind me did not hit my vehicle, but was apparently hit from behind as I saw at least one vehicle run off into the ditch as I looked in my rearview mirror. I believe this to be a design defect in the vehicle The mis-alignment of the millimeter radar appears to be an ongoing problem about every 22,000 miles
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481712August 29, 2022
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
My 2018 Honda Odyssey elite regularly hesitates from the stopped position. This often causes a safety hazard when turning right into traffic or making a left turn because I am not able to accelerate for several seconds and the vehicle feels as if it is stalling out. It is a known mechanical defect with Honda and they do not currently have a resolution. When reported, I was told the mechanical system defects to switching through all the gears before accelerating, causing the delay. I have brought the car into the dealership regarding the issue and have been dealing with Honda headquarters with no resolution. There have been several close calls when I have made a left turn/ right turn into traffic and the vehicle hesitates for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478984August 12, 2022
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
It is very common for the vehicle model to experience water intrusion toward the back lift gate because of rain. This can cause electric problems with the vehicle that can result in property damage or death. Airbags may not deploy due to water damage as well. Theses vehicles should be recalled as soon as possible. Most owner are not aware of this issue because they park vans in a garage. Please investigate this matter and issue a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475909July 26, 2022
POWER TRAIN
The contact owns a 2018 Honda Odyssey. The contact stated while attempting to accelerate, there was a delay in response from the vehicle. The vehicle was taken to the dealer for diagnostic testing. The mechanic was unable to determine the cause of the failure however, the TCM module software was updated and the vehicle operated normally. The contact stated the dealer informed him that the failure could reoccur. The manufacturer was contacted and suggested that the vehicle be diagnosed by the dealer. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475291July 22, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration with the transmission message displayed. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the contact that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist who related the failure to NHTSA Campaign Number: 19V299000 (Power Train, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475412July 22, 2022
ELECTRICAL SYSTEM
Vehicle keeps turning on accessory mode uncommanded. Resulting in draining battery. Battery is then recharged and process starts over again. Took vehicle to Honda dealership for diagnosis. Dealership diagnosed tailgate control module. Disconnected all connections to that module and problem persists. Constant discharge and recharge of battery presents a fire hazard. A automotive/mechanical engineer evaluated the problem, suggested it was the body control module and highly recommended I not park my vehicle in my attached garage until the problem is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474577July 18, 2022
UNKNOWN OR OTHER
The automatic tail gate hatch closes when its fully open. It will close while under it and bumps your head if you're not careful. I have bumped my head a few times. Nothing serious enough to see a doctor but it happens 95% of the time the gate is opened. I reported this to Honda dealer where I purchased the vehicle over two years ago before COVID but it doesn't seem to concern them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474207July 15, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My wife was waiting outside in our vehicle with our kids while I was running an errand. She stated that she went to move the car and as she put it in reverse, the car rolled forward and automatically engaged itself into park. Then she stated that the van also started sputtering and shaking. She shut it off and got our kids out of the car. When I got back to the car, she was explaining it to me. I then started to troubleshoot by checking for blown fuses, bad battery connections and etc. Everything appeared as it should be. I turned the car on to the accessory mode, and it was throwing almost every code possible if not all of them. It showed emissions system, abs systems, hill start and several others. With the car still in accessory mode, I noticed the radiator fans were not coming on as they should have. Also the engine bay was hot, as in the air filter housing was hot enough that you could not keep your hand on it. After letting it cool down, I inspected the battery terminals again for any loose connections and could not find anything. We ended up having to get a tow truck to tow it to a shop to get it worked on. The van has 73k miles on it. The vehicle would not go into gear for us. It was also sputtering when running. It sounds like an electrical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473935July 14, 2022
UNKNOWN OR OTHER
The component that is giving me issues is the power liftgate. As I have been driving down the road, it has unlocked and opened even at a stoplight. And would go up and down up and down until finally it runs the battery completely dead. I have taken it to Honda. They did not know what’s causing it. I am taking it now to another service dealer. to see if he can fix it. I’m in hopes that he can do something. But upon reviewing other complaints online, this has been an issue for other people. That could cause a lot of safety issues for anyone around the vehicle or driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474011July 14, 2022
BACK OVER PREVENTION: WARNINGS
i was backing up and the camera failed to warning me of people walking behind me or the vehicle passing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472900July 8, 2022
AIR BAGS
The contact owns a 2018 Honda Odyssey. The contact stated while driving 40 MPH, the passenger’s side air bags deployed without warning or a crash. The contact was able to pull over safely. The contact’s daughter was injured and taken to the hospital to seek medical assistance. The vehicle was towed to a Collison Center and then towed to the dealer. The dealer and the manufacturer were contacted and notified the contact of a hole under the subframe of the vehicle. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11472286July 4, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
While attempting to cross a road the vehicle suddenly will not accelerate. This happened after entering the roadway with cross traffic coming at you. This happens more and more frequently and seems to occur after the vehicle initially rolls out from a stop or after coasting at low speed. If you press the accelerator pedal all the way nothing happens and you panic as traffic comes barreling towards you. Then after a brief moment of fear the vehicle jerks into gear making everyone slam back into their seats. This has been reported by many owners on various forums, some of which were in accidents. This will not end well for a few drivers and their families. Honda technicians when diagnosing this complaint say No Trouble Found or do not have a repair or recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472218July 3, 2022
POWER TRAIN, ENGINE
I have taken my Honda to the dealership on multiple occasions, regarding lack of acceleration, after a complete stop. The engine does not engage after pushing the pedal down, so that my vehicle can move. It has a very long delay after coming to a stop. This is a huge safety concern, considering when making a right turn, and perceiving there is enough time to accelerate my vehicle, before another oncoming vehicle, there is a delay a potential accident will occur. This should never happen and my family has been in multiple situations where there was almost an accident. I love my Honda but this safety concern has made me rethink and potentially inform others of this matter. Please help me find a solution to this problem. I even purchased an extended warranty I hopes there may be a solution, but I’m beginning to lose hope. I have a family of 7, and I shouldn’t fear having to drive a stock vehicle, that my families life may be in danger due to this faulty engine delay. Please help a pleading father feel safe. Thank you and I hope to hear a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472050July 1, 2022
ENGINE, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When coming to a stop, usually in stop / go traffic and at times when coming to a complete stop, the auto-idle stop kicks in, but then immediately shuts the engine down and shifts vehicle into park. Vehicle has to be entirely shut down and restarted to bring the engine back. We have been taking the vehicle to the dealership since we bought it a couple of years ago. Seems to be mostly occurring in warm summer months. Also affects the audio entertainment, all sounds stop. And after the most recent repair by the dealership (replacing the tuner), the display screen will not come on for 10-15 min when first starting the vehicle (including the back-up cam and warnings)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470788June 24, 2022
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
Own a 2018 Honda Odyssey Elite w/10 Speed Transmission that is still under powertrain warranty. Current Mileage is approx 51,400 miles. On 06/23 while driving on I-680 south bound driving my kids to school - experienced severe jerking and gears slipping in Drive. Car continued to drive, but there was hesitation in gearing. As a precaution decided to pull over and stopped the vehicle in Milpitas, CA. On restart the car was completely stalled, The car would not engage in "Reverse" gear and on pressing accelerator it seemed like it was in Neutral. All modes, Drive, Sport, Neutral and Reverse were flashing and got a warning in the dashboard saying "Transmission System Problem/Blind Spot Info System Problem". Also see this thread. https://www.odyclub.com/threads/2020-ex-l-10-speed-transmission-failure-at-11k-miles.358491/ - Problem exactly similar to this reported and others in Odyssey Consumer Forums. Looks like Transmission Manufacturing Defect by Honda Car totally endangered my and my 3 kids safety today and we fell lucky we did not stall on the highway. Answers to questions: 1) Component Malfunction is Transmission System - and ADAS/Blind Spot 2) Car was slipping and jerking on the Highway 680S in the middle of high speed traffic and trucks endangering our safety. Car completely stalled and was not drivable after pull over. 3) Problem reproduced 100% of the time on 06/23. Towed the car to nearby Honda Delaer. Awaiting further Diagnosis 4) Car has been towed to Envision Honda of Milpitas, CA and no further info received on root cause. Created case with Honda Automobiles. Case #13101086 5) Yes warnings in dashboards - recorded video - see here: https://www.youtube.com/watch?v=7cImyqZl5cc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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