Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11560341December 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
On multiple occasions when traveling at a low rate of speed when the accelerator is pushed there is no response for up to 2-3 seconds then the car suddenly accelerates forcefully because the gas pedal has been pushed to the floor with no response. It has mostly happened when we are making a left hand turn and have slowed. Due to the seconds of delay we have been almost t boned and are hesitant to make a left hand turn if there is any traffic because we don't know if the car will immediately accelerate or if it will hesitate. We are able to reproduce it to some extent by accelerating the car to about 5-7 mph, letting off the accelerator and then reapplying pressure to the accelerator. We took the car to the dealership and they reproduced it and contacted the Honda techline who told them it is normal. It has been scary for myself and my wife and does not feel normal for the car to have a complete delay in response and then over respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560216December 14, 2023
ENGINE
Delay in acceleration. It is an intermittent issue. Noise when gear is changed. Coming from a stop or slow down, pushing the accelerator pedal slightly, the car does not respond. Pushing the accelerator pedal further down the car jerks(responds), accelerates but faster than needed/desired. The accelerator pedal needs to be released, push the pedal again to increase the speed to as needed/desired. Sometimes this results in a loud boom coming from the engine or transmission as if the gears did not engaged previously, but when pushing the accelerator pedal harder. Having searched the internet several people reported the same/similar symptoms. Some people took the car for check up, but no improvement afterward. My dealer could not help me either but offered to check the car out for $ 200 bucks. No engine light is/comes on. This is an intermittent issue, so duplicating does not seem to work. Having worked in maintenance at OCTA, I recall being told symptoms as the above, resulted in changing shifter or transmission or parts thereof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558852December 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am writing to express my deep concern regarding the significant reliability issues I have encountered with my 2019 Honda Odyssey. Unfortunately, these issues have led to inconveniences, unexpected expenses, and a reevaluation of my trust in the vehicle's long-term dependability. During the warranty period, the vehicle suffered from water infiltration in the trunk, resulting in flooding. Addressing this problem required multiple interventions by the dealership. Post-warranty, an electrical/electronic component related to the liftgate module malfunctioned, leading to an unforeseen repair that cost upwards of $800+. Subsequently, the vehicle experienced recurring starting problems, necessitating jump-starts on multiple occasions. Most recently, a complete failure to start occurred, requiring towing to the dealership, which unfortunately happened while away from home. Extensive diagnostics revealed the necessity to reprogram the BCM (Body Control Module) to resolve the issue. The repetitive and varied nature of these issues, especially for a four-year-old vehicle, raises concerns about the reliability and quality standards associated with the Honda Odyssey. These recurring inconveniences and unexpected expenses have compelled me to reconsider recommending this vehicle to friends and family. Of particular concern is the possibility of experiencing a breakdown in remote areas during extended trips. The prospect of being stranded with my family in such situations is troubling and potentially unsafe. Urgent attention to resolving these issues is crucial to avoid any untoward incidents for myself or other Odyssey owners. While I have raised my concerns with Honda, I am also contemplating sharing this experience with the NHTSA. The uncertainty surrounding potential future issues while driving has led me to consider selling this vehicle. I believe it's essential to document these concerns for the safety and awareness of others who might face similar situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558009December 1, 2023
POWER TRAIN
The car failed to start several times, and then it fell out of drive completely while I was driving down the street with my child in the car. Fortunately I was only on side streets where the speed limit was low because the car just stopped working about five times in one city block. I hate to think what would have happened if I was on a highway at higher speeds. We had the car towed to the Honda dealership closest to us. They handled about 7 different recalls on the van and didn’t at first identify any serious problem as it didn’t abruptly stop when they drove it around their block. However, when I stopped in and described the issue, they test drove it again. They couldn’t get it to start and then it stopped abruptly on them when they drove it a bit more. There is a recall that has to do with seizing up and not starting and stopping abruptly but my local folks say that this seems like a transmission issue and not the issue with the same symptoms that are listed in the existing recall. Could they be mistaken or could these two issues be related since this existing recall is so new that they haven’t alerted owners yet? They still have my car and say that it is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556011November 20, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? I believed the spark plug or the condense coil has an issue with my vehicle. The engine lose power at stop when I stepped on the accelerate pedal the car takes about 2 seconds idling then speed up suddenly. I am not a mechanic. Therefore, I am not so sure. It's available for inspection. How was your safety or the safety of others put at risk? Misfire of the car can be a serious issue on the road which put the driver safety at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556122November 20, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
This vehicle decelerates or loses power while driving . This has happened 3x. Also vehicle is lag in accelerating from take off, my fear of getting t-boned if it stalls Most recent date below. Has been taken to dealer numerous times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555790November 18, 2023
POWER TRAIN
The vehicle's transmission has been continously shifting erratically, where shift intervals do not correspond with engine speed and or vehicle speed. The pattern is so erratic that the transmission causes a very strong jolting or surging motion and loud thudding sound. I have checked on fluid level and found the level within required standards. I bought the vehicle on 7/13/2023. The Dealer never disclosed any transmission issues. I have been observing this issue from 7/18/2023 to the present. It has since, been progressively constant and is a safety issue, where the vehicle could break down when operated in high traffic areas that require speeds up to 65 mph. Collisions due to stalling or surging from this vehicle would be catastrophic and include multiple deaths or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555697November 17, 2023
STRUCTURE:BODY
The motor that raises and lowers the rear liftgate failed and has been repaired already at a Honda Dealership. The van is not even 5 years old yet and the motor failing caused the lift gate to droop after opening causing my wife and I to bang our heads on it if we weren't watching for it. The more important safety concern is if the liftgate lowers to a certain point, the motor causes it to bounce up and down slightly and then automatically close. My concern for the safety of my young children made me get it repaired promptly. The honda dealership did confirm that the motor failed and it caused strain on the right strut as well need it to be replaced as well. There were no warning lights on dash. This is a youtube link to someone else with the same van and year with the same problem. This is what my van was doing. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554827November 13, 2023
STRUCTURE:BODY
Have been receiving an error about rear sliding door for 2 months. Now the inside of the door is rubbing against outside of van when opened & has made the inside door panel loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554111November 8, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
For over a year, when ever I press on the gas to accelarate the car stalls and this is very dangerous as it could cause an accident. It is not related to being low on gas as it happens even the the tank if full. The most recent issue happened yesterday. I was on a stop sign, and when I pressed the gas to go, the car moved forward a bit and then it stalled, leaving me on the middle of the intersection about to get hit by upcoming traffic. I was able to press the gas a couple of time and get car moving, but I was about to get him. A few weeks ago, again I had a similar situation. I was at a red light, and when I pressed on the gas, my car stall and wouldnt move, causing everyone behind me to honk their horns. I once again then to press the gas a couple of time for car to move. In addition, a few weeks ago, I was yieling to enter a highway, and when I press the gass to speed up and enter it, the car once again stall and was about to get hit by upcoming traffic. The issue is not related to gas tank, as I just recently had that replace after it suddently rip. Not sure how that happen, maybe another think to consider looking into. When I advised the dealership of such, they said stalling is normal due to type of engine. There is nothing normal of putting your life at risk. This is an accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552111October 26, 2023
AIR BAGS, ELECTRICAL SYSTEM
airbag system (SRS) problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551175October 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle suddenly slammed on the brakes with no warning. The “brake” light for the emergency braking system began flashing at the same time the car began a hard brake. It came to a complete stop in the middle of an intersection and I had absolutely no control over the vehicle. I was very fortunate that it didn’t cause a collision but it came very close. I don’t see how this is a safety feature, it’s incredibly dangerous. The only way to turn it off is to remember to turn it off every time you start the car. Absurd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551009October 20, 2023
AIR BAGS
Van had srs code on from when bought by original owner. I bought van recently and tried to fix the issue I had the airbag replaced and the error went on a few days later. While looking into the issue I spoke to a few mechanic's who have both seen this issue with other vans with the same make and model. In those cases also it didnt help with replacing the airbags. There seems to be a real issue here but there isnt yet a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549999October 15, 2023
POWER TRAIN
The Odyssey has progressively started to shift harder and harder between 2nd and 3rd gears which matches up with what others have stated about its ZF 9-speed transmission problems (ours is an EX-L with the ZF 9-speed). It has been serviced at a Honda dealer and there are no open recalls on it at the moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549386October 11, 2023
POWER TRAIN
Transmission has completely died. We were traveling on vacation when this happened. Started with very rough gear shifting. Our safety was at risk because random warnings then came up on the screen such as cruise control not working, brake assist. Car would not drive normal. Check engine light never came on. The car was towed to the local honda dealership who confirmed it needs a new transmission. We just purchased this car 3 months ago. They inspected it before selling and stated everything was fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548875October 8, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
Driving down the road and vehicle suddenly switches out of gear into neutral. Very dangerous situation. Another time we’re driving at 45mph and the vehicle suddenly starts flashing 3 error codes and decelerating. We have to continue to drive 45 mph with the car sounding terrible all the way home. Once home the vehicle somehow resets itself and all of the flashing lights turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547281September 29, 2023
BACK OVER PREVENTION
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact was provided an appointment for March 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546133September 23, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, EXTERIOR LIGHTING
I have a 2019 Odyssey Elite and the following lights come on: Adaptive cruise control problem (ACC); Auto high-beam problem (A); Road departure mitigation system problem; collision mitigation system problem; lane keeping assist problem (LKAS); brake system lights. My problem is intermittent. I can make it go away most of the time by pouring water over the camera or spraying it from the windshield wipers fluid, then turning the car off and back on. That works sometimes. This makes me think it may be due to heat as the windshield (especially the black web lines around the camera) gets very hot. I also have noticed that at night or in cooler parts of the day the lights do not come on most of the time (have not kept a log of problem yet). One problem could be heat but cooling off with water does not always work. In that case, I lightly tap the camera case with a small rubber hammer (it is locate in front of my rear view mirror), turn the car off and back on, and the lights go out. Water plus tapping works and sometimes tapping alone works. This makes me theorize that the weather (heat in my case but I have seen other say it is cold due to snow) causes the cable/wiring within the camera to loosen (meaning weather [heat or cold] sensitive) cable connectors. Thus cooling with water and or light tapping fixes the problem until the next episode occurs. Who knows it could even be the windshield glass. As I said earlier, there is a black webbing type glass etching around the camera. Some say it is the battery, but I have yet to see a post where changing the battery fixed the problem. When the lights are off, all safety features (mitigation, adaptive cruise control, cruise control) work. I assume auto high beam and brakes system will work also. Forgot to add that when I turn the car off and back on, I have to press enter on the steering wheel a couple of times before the lights go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546205September 23, 2023
VEHICLE SPEED CONTROL
When stopped at an intersection, waiting to turn left, vehicle sometimes will not accelerate when gas pedal is pushed. If I do a very light acceleration, then let go of the gas, then try to accelerate, it is as if the transmission is in 5 gear or something. After a 3-4 second lag, the vehicle will then seemingly find 1st gear, and will accelerate. As you can imagine this is extremely dangerous if making a left turn and cars are speeding towards me. I push the gas pedal, but the car does not move, meanwhile cars are getting closer to me, and cars behind me are honking. I have taken the car to Honda dealer three times for this issue. Each time they do something to "fix" the problem, and each time, the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546050September 22, 2023
ENGINE, ELECTRICAL SYSTEM
multiple random times lifting foot from brake at intersection car lunges then completely dies. Car is stuck in street and battery light is on. Battery needs to be jumped to get working, battery and alternator test fine, replaced battery with agm battery three months ago and same thing happened today. Luckily tire store was at the intersection and they were able to jump it to get it going, they tested everything and no issues, they had no idea why it would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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