Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11592769June 6, 2024
FUEL/PROPULSION SYSTEM
Car surges when accelerating from a stop, I believe this happens when it is transitioning from 1st to 2nd gear under the automatic transmission. It feels like a hard shift. I brought this up to the dealership the following week after I bought the car CPO, but they said it was normal for the cvt transmission. Since then, I have just dealt with it and was extra careful with acceleration from a stop. It is a consistent issue that can be minimized by stepping on the accelerator very slowly. I bring this up again because my cousin was driving my car and said "this is undriveable" and he felt the lack of control in the low speed range due to this surge at around 15 mph could be unsafe in city and bumper to bumper driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592770June 6, 2024
FUEL/PROPULSION SYSTEM
Regarding NHTSA Number 24-022. I have called the dealership many times and everytime they kept saying they will contact me when the parts are available for the recalled item. I wonder if my acceleration surge at 15mph is related to this recall. I have received multiple emails and letter correspondence regarding this recall, but everytime I call, no Honda dealership seems to have the parts to fix this. I find it unacceptable that it has been almost a year since I heard about the recall and there still has not been a legitimate attempt to fix this issue. It's negligence and make me lose confidence in Honda. I've never had a recall item take so long before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592679June 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power and briefly accelerated independently. No warning lights were illuminated. The vehicle was taken to a local dealer where it could not be repaired due to parts not being available. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 79,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592756June 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
The passenger sliding door does not open when it automatically opens. It doesn't matter which button you press to open the passenger sliding door, when it opens and slides back, it does not fully open and does not stay open. As it gets close to the rear, it makes the warning beeping sound then begins to close, causing it to be inoperable and not properly function as it's suppose to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592396June 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
5 system warnings starting appearing simultaneously (Adaptive Crusise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem). This started a few months ago and occurs every time the car is started, and the errors do not go away after driving for several hours. I have checked all appropriate fuses, as well as the car battery and all seem fine. An internet forum search shows this specific issue is widespread with 2018-2020 Honda Odysseys, but is not being addressed satisfactorily by dealers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592449June 4, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, STEERING
We have had repeated incidents with the vehicle since late 2023. The vehicle begins to jump and a long and seemingly random list of dashboard indicators turns on. When we first sent the vehicle in for diagnosis they could not replicate the issue, dealt with a seatbelt related safety recall and "reset the computer". This decreased the incidence of the issue temporarily. All routine maintenance has been performed on the vehicle. The battery has been replaced twice because that was the best guess of what was causing the previous issue. A few months later, the issue started again. Random indicators, sometimes power steering, sometimes temperature gauge, sometimes othes lights in rapid succession. We again took the vehicle to dealership of purchase and they were unable to replicate the issue (and unable to deal with a fuel pump issue with a multi-month backlog for the part). Finally, while driving on the interstate today the vehicle began to lurch repeatedly and the random list of seemingly every indicator lit up again (see photo), including the power steering failing. The vehicle is completely inoperable and was towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591916June 1, 2024
POWER TRAIN
Transmission went out at 120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591927June 1, 2024
FUEL/PROPULSION SYSTEM
Trying to complete recall and they say they will not have the parts until the fall. We’ve already had one incident of power loss and do not feel safe in the car. Honda has provided no recourse or remedy in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591706May 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591790May 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591181May 29, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
Tailgate on 2019 Honda Odyssey model(s) without power lift gate function open to only a dangerously low height. Five undocumented head injuries have occured on a single vehicle within one year. Upon more research, tailgate height for these models have caused several head injuries some requiring medical attention. No warning labels or preventative equipment attached to the tailgate to warn of serious head injury. Honda dealership advised unable to adjust tailgate height.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11591323May 29, 2024
FUEL/PROPULSION SYSTEM
On numerous occasions while driving, once you hit the gas to either pass someone on the interstate or pull out on a road, you lose drive power. It is like trying to drive while in neutral. I know there is a recall on this van and I went down to Hilton Head Honda today with my recall notice to have it replaced to avoid my wife having an accident due to this recall issue. Instead of replacing the part they are charging me $175.00 to clean the throttle due to sticking! This is ridiculous considering it isn't the issue. They are refusing to replace the fuel pump that Honda has deemed defective! The description on the recall is EXACTLY what we are experiencing and have been experiencing for the last 3 months! Having to spend money on a mute issue instead of doing what Honda is requiring is unacceptable and illegal! I am happy to fix any issue once they replace the faulty fuel pump. The bait and switch method may have worked for other owners but not for me! I would like them to do the right thing and fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591165May 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM
We were out side. My engine wouldn’t start and fuel pump and battery lights lit up on desk board. I asked for help and was able to jumpstart the car- I started driving with my kids in car seats and on freeway 7-8 minutes after starting car it went to Neutral while driving its own. And speed went down its own to 20 MPh from 60 on freeway. Was able to mange to mange to take nearest exit and go to nearest open parking lot. Where was not able to shut down the car or put it in the park. I called my insurance to tow my car. And also called family member. Who came and after locking and unlocking they were able to turn off the car. And also start the car. So stared car again this time it shows only “ engine light on and emission issues “ no battery sign. and and in 3 mins in the driving again went to Neutral again. Again we had to find emergency parking lot. Turned off the car and turned on again. And then drove to home with 20 MPH. As soon as speed goes up it goes to neutral. I tried to drive to Bell Honda dealer to drop off my car and again went to neutral so had to towed my car to them. I have asked them to help me with recall issues but they said they don’t have any parts yet from Honda itself and will be available in August or September . I am really concerned with my experience that I had with my kids in car seats on freeway. And seems like I’m not getting any help to get it repair. Also thinking that this might be battery issue but I have replaced my battery in 2020 and again in September 2022 and Honda dealer said we have to change the battery again. I am really concerned that with barely 40k miles on my car - new model 2019 and in 5 yrs this is the 3rd time battery replacement required. And the fuel recall they are not able to fix given Honda is not able to provide the part. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591093May 28, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590868May 27, 2024
ENGINE
Around November 2023 I took my 2019 Honda Odyssey to Glockner Honda in Portsmouth, Ohio about an issue with the engine. I was told by Andy Schmidt and his Honda-certified technicians that the problem is the same as the one that is coming out for a recall in January 2024. I parked my Odyssey until January and took it back to Glockner Honda expecting it to be a part of the recall. I have waited for 6 months for it to be included or for Honda to agree to repair the vehicle. I have been told on multiple occasions by certified technicians and management at Glockner Honda that this is a manufacturing defect and they do not understand why it is not part of the recall. The recall is the same year, made, model, and problem as I am experiencing. I finally got verbal confirmation (Honda refuses to put it in writing) that they will not cover the full cost of the repair. I provided an estimate of the repair to the manufacturing defect to them from Glockner Honda. I demand that they pay for this defect. Also, they refuse to provide any information or explanation as to why my particular 2019 Honda Odyssey is not part of the recall. Please make them pay for this defect in the manufacturing process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590806May 26, 2024
POWER TRAIN
The transmission on this van has acceleration issues. When trying to accelerate the van will on occasion have hesitation of a few seconds. This has left me in situations when merging where I have almost been hit. The acceleration at times is not responsive. I’ve noticed it when trying to apply urgent acceleration, such as trying to cross an intersection, and when I accelerate a little, let off the gas, and accelerate again. A Google search finds many people with the same issue. This is a major safety concern since the van does not apply acceleration when expected and can leave a person vulnerable to being hit. This has been happening to me for years but I didn’t know I could report this. Happened today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590742May 25, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STRUCTURE:BODY
This vehicle has experienced random braking incidents while being operated on highways and other roads. Additionally, within a span of five years, two doors have malfunctioned, and the electrical system required replacement. These defects have jeopardized the safety of my family. The vehicle was purchased new at the time of acquisition.Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590610May 24, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated prior to stalling. The contact was able to restart the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590066May 22, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle hesitated to start and several attempts or a jumpstart was needed to start the vehicle. The failure occurred intermittently. There were no warning lights. The dealer was contacted, and the battery was replaced twice for the failure to start; however, no part was not available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589968May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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