Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11614980September 17, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car hesitates upon acceleration passing through approximately 2000 rpm. Does not duplicate every time. Dealer will not replace high pressure fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614751September 16, 2024
UNKNOWN OR OTHER
The transmission stalls and does not shift into gear from an idol. When this happens, it is a safety issue that creates a 2 - 5 second lag in acceleration, then a lurch forward as the RPMs rev and the vehicle finally shifts into gear. This is a known problem to Honda through multiple complaints filed with them, and is a commonly known and discussed problem on many online forums. The first time we took it into Honda they denied that there was any issue, charged us for a transmission diagnosis, and were very dismissive towards my wife. When i called to inquire about this issue several months later to set up a subsequent appointment, the service coordinator informed me that this issue is known to Honda but they will do nothing to remedy the problem because there is nothing “physically wrong” with the transmission. He went on and on about how I needed to file complaints in order to pressure Honda to do something about this because it is dangerous and he personally knew of other vehicles with the 9-speed transmission that had been involved in accidents because they could not accelerate in intersections. He emphasized that Honda WILL NOT FIX the problem. Not only is this awful customer service, but it is putting my family’s lives at risk. There have been several close calls for my wife when trying to turn left across oncoming traffic, merging into moving traffic, and navigating in smaller spaces. The transmission does not shift into gear for several seconds when trying to accelerate from a stop or from a rolling idol. It is dangerous to us and other drivers on the road. This is a known issue to Honda. They refuse to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613617September 9, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned"
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613428September 9, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
car will randomly display warning lights for all systems listed above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612713September 5, 2024
FUEL/PROPULSION SYSTEM
Fuel pump died while driving on highway causing the engine to stall and vehicle to shift into neutral at highway speed. Also lost power brakes while attempting to pull over to shoulder due to stall. Further, when tow truck arrived we could not shift vehicle into neutral to place it on truck bed as the gear shifter is electronic and requires engine to be on to shift out of park. No check engine lights were on prior to this event. When the event occurred, the vehicle cycled through multiple warnings on the dash. This was extremely frightening as our whole family was in the van and we could have been killed if we lost control or if we were unable to pull over where we did. Thankfully we were in a spot where we could pull off the highway. Fuel pump was previously replaced within the last couple of years as part of a recall. New pump should not have failed this early. Dealership confirmed faulty fuel pump and replaced under extended warranty on 9/4/2024. It is unknown if they kept the faulty part. I am now afraid to drive the vehicle as the fuel pump may fail again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612487September 4, 2024
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned".
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11612534September 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612230September 3, 2024
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612378September 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM
the front facing multi purpose camera is defective with a replacement cost of $1800-$2000. it controls all the lane assist, cruise control, braking functions of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612185September 2, 2024
VISIBILITY/WIPER
The mirror in the casing for the drivers side mirror shakes a lot, even at low speeds, to the point where I can’t use it reliably.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612044September 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611926August 31, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
While driving my car I have felt it stalling at take off or while slowing down and trying to resume speeds. I cannot fill my gas tank up fully, and now my car will not start. We researched and found that we can tap the fuel relay under the steering wheel to start the car. We’ve taken the car in to the dealership and they will not even check the fuel pump recall because they do not have the parts. They tell me my battery is bad. But when we take the battery to replace it is good. I am now without a working vehicle because the dealership will not resolve the issue of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611966August 31, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
2019 Honda Odyssey - Camera Assembly Monocular Honda (36160-THR-A81) Safety LKA, Collison avoidance Camera failed. Multiple owners report issue with this failing. Our van was parked with system having functioned normally since purchase new. Upon starting vehicle, brake system warning lights turn on, and multiple safetey warning appear on notification screen indicating safety feautres not available. We are not only owner that has this saftey component fail on this model of the Honda Odyssey. Repair parts are in excess of $1400 and only available from dealership that indicates they have replace many of the same parts on other owners vans. Request looking at other submissions of owners experiencing this problem with the saftey feautes of the Van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611782August 30, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
5 warning lights on dashboard for lane keeping assist, auto high bean, automatic breaking, collision mitigation and adaptive cruise control. Honda is saying it is the front sensing camera which is disabling these safety features. None of these features are working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611519August 29, 2024
UNKNOWN OR OTHER
The camera system intermittently was cutting out. After researching it is apparently a known issue. I took it to my mechanic and what is "common" is a loose wire. This is not the case with my vehicle. It is a broken wire connection. Therefore neither my camera display or hands-free communication system work, they have no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611079August 27, 2024
SUSPENSION
Driver Rear suspension coil spring broke in half while vehicle was parked. I just got out of the van and there was a loud nose and the van dropped a few inches If I was driving at the time I could have lost control and crashed. Has not been inspected Is unavailable for inspection because no replacement part available from Honda part is on back order Multiple reports online of the same part breaking sooner. Has not been confirmed by the dealer as dealer doesn't have the part to replace it with
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610966August 26, 2024
UNKNOWN OR OTHER
I have a 2019 Honda Odyssey. I have been having trouble with my transmission for quite some time. The car pauses when I try to accelerate. I took it to a Honda service center in when the car was 4 years old. They plugged it into the electronic system for an update and to look for problems. The entire system crashed. Which required me to replace the entire transmission control module. Even after this, I am still having trouble with the car pausing when I try to accelerate, which can be unnerving. My 15 year old has his learner's permit and is very nervous while driving my car. We have had some close calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610494August 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving 30 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal with several warning unknown lights illuminated. The vehicle was taken to the dealer where the contact was informed that a diagnostic test needed to be performed to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was approximately 79,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610580August 23, 2024
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
5 emergency lights came on at the same time, we went to the Honda dealer and the problem is the front camera, they told us there, for the diagnosis it was $250 dollars and if we want to fix it it would be $1900, I think that Honda should cover that because it is a car with only 30,000 miles, it is a very expensive repair for a car that is not that old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610254August 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact stated that after coming to a complete stop and attempting to drive, the accelerator pedal was depressed and went to the floorboard; however, the vehicle failed to respond. After several attempts at pumping the accelerator pedal, the vehicle abruptly accelerated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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