Honda Odyssey Complaints (2007)

830 consumer complaints on file.

#10355676September 15, 2010
STRUCTURE:BODY
BOTH REAR TAILGATE STRUTS HAD LEAKED FLUID, CAUSING AUTOMATIC TAILGATE TO OPEN BUT THEN SLAM SHUT RATHER THAN STAY OPEN. SERVICE ADVISOR EXPLAINED THAT THE PROBLEM ONLY BECAME EVIDENT AFTER BOTH OF THE STRUTS HAD FAILED BUT, UNTIL THEN, ONE FUNCTIONING STRUT MAY HAVE BEEN CONCEALING THE FAILURE OF THE OTHER. PROBLEM MANIFESTED AT 16,000 MILES, AND WAS LESS THAN TWO WEEKS OUT OF WARRANTY, BUT DEALERSHIP CHARGED ME TO REPLACE THE FAILED HATCH STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355548September 14, 2010
SERVICE BRAKES, HYDRAULIC
ON MARCH 2010 I FIRST TOOK THE CAR INTO DEALER (BEAVERTON HONDA) TO INDICATE THAT WHENEVER I APPLY BRAKES GOING SLOWER THAN 25MPH THERE IS A LOUD SQUEAKING NOISE. THEY COULDN'T FIND ANYTHING WRONG WITH IT. SINCE THEN I HAVE BEEN BACK AT THE SAME DEALER FOR SAME ISSUE NOW FOR THE 6TH TIME. AND ON LAST FRIDAY (SEP. 2010) WHEN I WENT FOR A TEST DRIVE WITH TECHNICIAN I WAS ABLE TO DUPLICATE THE ISSUE AND HE SAID HE KNEW OF THE ISSUE AND LIKELY TO BE COMING FROM REAR. WHEN I PICKED UP THE CAR THEY SAID THAT THEY ADJUSTED THE PARKING BRAKE AS PER TECH LINE SERVICE ARTICLE FROM JUNE 2009 BUT THE NOISE WAS STILL THERE. HENCE HONDA TECH LINED INFORMED THE DEALER THAT IT'S A KNOWN ISSUE AND THEY ARE WORKING ON IT AND IF THERE IS A FIX THEY WILL NOTIFY ME. UNFORTUNATELY, WHATEVER THEY DID ON FRIDAY MADE IT 10X WORSE AS NOW IT'S HAPPENING 90-95% OF THE TIME. EVEN WHEN I AM LET GO OF THE BRAKES FROM STOP AND THEN APPLY THE BRAKES GOING 1-2MPS IT MAKES THAT AWFUL NOISE. SO I WENT BACK TO THE DEAR TODAY. THEY JUST CALLED ME AND TOLD ME THEY THINK THAT REPLACING THE FRONT BRAKE PADS AND THE FRONT ROTORS SHOULD FIX IT BUT NO GUARANTEES SINCE HONDA TECH LINE SAYS THIS IS A KNOWN PROBLEM. THE SAME DEALER ABOUT A MOTH AND HALF AGO (6/23/2010) TOLD ME THAT REPLACING ALL FRONT/BACK BREAK PADS WILL FIX THE ISSUE BUT IT DIDN'T. SO NOW WITHIN 1.5 MONTHS THEY WANT TO REPLACE THE FRONT BREAK PADS ALONG WITH THE FRONT ROTORS AND THEY ARE NOT GUARANTEEING IT WILL FIX THE ISSUE. I HAVE CALLED AMERICAN HONDA ON OPENED A CASE AS THIS IS UNACCEPTABLE AND MY WIFE SAYS SHE WON'T DRIVE THE CAR UNTIL IT'S FIXED. THIS ISSUE STARTED AFTER THEY APPLIED THE SAFETY RECALL ON THE 2007 ODYSSEY REGARDING "SOFT BRAKES". JUST BEFORE THEY APPLIED THAT SAFETY RECALL THE DEALER HAD ALSO FOUND MY FRONT BRAKE ROTORS WERE PREMATURELY WRAPPED AND RESURFACED IT UNDER WARRANTY. THUS, IT SEEMS THERE IS A CONTINUED ISSUE WITH THIS MODEL YEAR OF HONDA ODYSSEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355653September 14, 2010
STEERING, SERVICE BRAKES, HYDRAULIC
POWER STEERING LOSS AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354115September 7, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING THE CAR THE BRAKE PEDAL GETS VERY SOFT AND THE VEHICLE FAILS TO STOP IN A NORMAL TIME. THIS CAR WAS ALREADY SERVICED FOR HONDA'S 2010 SOFT BRAKE REPAIR ON THE 2007-08 ODYSSEY. IT SEEMS THE SYMPTOMS OF THE ORIGINAL RECALL ARE STILL EVIDENT AS THIS RECALL RELATES TO AIR IN THE BRAKE LINE OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354184September 7, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 HONDA ODYSSEY. WHILE TRAVELING 5 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL HAD FALLEN TO THE FLOOR OF THE VEHICLE AND HAD BEGAN TO VIBRATE, SECONDS LATER THE VEHICLE BEGAN DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 24000. UPDATED 1/19/2010 *CN THE CONSUMER AS SHE BEGAN TO SLOW DOWN TO PULL INTO A PARKING SPACE, THE BRAKES SUDDENLY LOCKED FOR A FEW SECONDS, THEN VIBRATED AND THEN MADE A SCRAPPING NOISE. SHE PUMPED THE BRAKES THEN THEY SEEMED TO PERFORM AS DESIGNED. UPDATED 03/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353430September 1, 2010
STEERING, SUSPENSION, SUSPENSION:FRONT
2007 HONDA ODYSSEY PULLS HARD RIGHT AFTER RIGHT TURN AND HARD LEFT AFTER LEFT TURN. THIS IS A MAJOR DRIVING HAZARD AS THE VEHICLE HAS THE POTENTIAL TO PULL OFF THE ROAD VERY QUICKLY OR INTO OTHER VEHICLES IF THE STEERING IS NOT CONSTANTLY CORRECTED. I BOUGHT A USED CPO HONDA ODYSSEY IN AUGUST OF 2010, AND WE NOTICED THIS PULLING PROBLEM RIGHT OFF THE LOT. ON A FLAT SURFACE AFTER A RIGHT OR LEFT TURN, THE VEHICLE WILL CHANGE LANES IN 3 SECONDS IF NOT CORRECTED. WE HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 2 TIMES, AND THEY TRIED MANY THINGS TO NO AVAIL (TIRE ROTATIONS, ALIGNMENT, TIRE DEFLATIONS, ETC...). I ASKED THEM TO CHECK THE SUSPENSION AND STRUTS BECAUSE A PERSON POSTED AN UNOFFICIAL FIX ONLINE THAT DEALS WITH IMPROPERLY ALIGNED STRUTS THAT WORKED. THE SERVICE ADVISOR CLAIMED THAT THEY REMOVED THE STRUTS AND THE PROBLEM WAS FIXED. HOWEVER, THE PROBLEM IS NOT FIXED, AND ACTUALLY THE PROBLEM SEEMS WORSE NOW. I AM PRETTY SURE THEY DID NOT REMOVE THE STRUTS AT ALL SINCE I REQUESTED TO SEE THE STRUTS WHEN THEY WERE REMOVED AND THEY DID NOT SHOW THEM TO ME AT ALL. THE SERVICE ADVISOR AND TWO TECHNICIANS EXPERIENCED THIS PROBLEM WHEN THEY RODE ALONG ON TEST DRIVES WITH ME, BUT THE ARE CLAIMING THAT THE ISSUE WELL WITHIN THE SPECS DEFINED BY HONDA. THEY CONTINUE TO EXCLAIM THAT THERE IS NOTHING ELSE THEY CAN DO. THERE HAS TO BE A WAY TO FIX THIS, BUT IT SEEMS THAT THEY DO NOT WANT TO SPEND THE MONEY TO FIX THE PROBLEM PROPERLY. MY CONCERN IS THAT THIS IS A MAJOR SAFETY HAZARD, AND I AM WORRIED THAT MY FAMILY OF FIVE MAY BE INVOLVED IN A CATASTROPHIC ACCIDENT BECAUSE THE PULLING PROBLEM IS SO BAD. PLEASE HELP MY FAMILY AND ALL THE OTHER HONDA ODYSSEY OWNERS WHO ARE HAVING THIS PULLING / ALIGNMENT PROBLEM GET A PROPER FIX BY ISSUING A RECALL THAT REQUIRES HONDA TO CONFESS TO THE ISSUE OFFICIALLY AND FIX THE PROBLEM ONCE AND FOR ALL BEFORE SOMETHING CATASTROPHIC HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352908August 31, 2010
SERVICE BRAKES, HYDRAULIC
MY BRAKES ON MY HONDA ODYSSEY 2007 VAN FAILED LAST WEEK. THE VAN HAS ONLY 13K MILES ON IT. THE HONDA DEALERSHIP (CAPITOL HONDA, SAN JOSE, CA) TOLD ME THAT THE POWER BOOSTER ON THE BRAKES WAS DEFECTIVE. THEY SAID IT WAS VERY RARE. LAST MONTH, I RECEIVED A RECALL NOTICE TO HAVE THE VAN SERVICED TO PREVENT A BRAKE PROBLEM CALLED "SOFT BRAKE." I TOOK IT IN AND SEVERAL WEEKS LATER, THE BRAKES SEEMED TO GIVE WAY WHILE I WAS DRIVING WITH CHILDREN INSIDE. I COULD HEAR A HISSING SOUND AND THE BRAKE FELT SPONGY. THE DEALERSHIP TOLD ME I HAD "HARD BRAKE," NOT "SOFT BRAKE." THE DEALERSHIP CALLED HONDA AND HONDA AUTHORIZED A "ONE-TIME COMPLIMENTARY" FIX. I WRITE THIS IN THE HOPES OF PREVENTING A TRAGEDY AS THESE VANS ARE MOSTLY FAMILY VEHICLES--MULTIPLE CHILDREN ON BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351590August 24, 2010
STRUCTURE
2007 HONDA ODYSSEY VAN. WE NOTICED TWO SMALL STAINS ON THE CARPET IN THE REAR STORAGE AREA, WHERE THE 3RD ROW SEATS CAN BE STORED. WE TRIED TO CLEAN THE CARPET WITH RESOLVE, BUT THAT MADE THE STAINS BIGGER. WHEN WE VACUUMED THE CARPET, WE FOUND AN OILY RESIDUE WITH THE CONSISTENCY OF LITHIUM GREASE IN THE VACUUM ATTACHMENT. WE REMOVED THE REAR SEATS AND FOLDED THE CARPETING BACK. THERE'S A GRAY PANEL OF SOUNDPROOFING OR SOMETHING ELSE AT THE BOTTOM OF THE CARGO AREA, AND THAT PANEL IS DISINTEGRATING, LEAVING BEHIND A TARRY RESIDUE. THE TARRY RESIDUE IS WHAT REACHED UP THROUGH THE CARPET TO CAUSE THE STAIN. I DON'T KNOW WHY THE PANEL ITSELF IS DISINTEGRATING. WE PURCHASED THE CAR USED FROM A DEALER IN APRIL 2010, AND FIRST NOTICED THE PROBLEM IN JULY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351616August 24, 2010
STEERING
2007 HONDA ODYSSEY STEERING CONTINUALLY PULLS TO THE LEFT WHEN AT SPEEDS OVER 50 MPH. ISSUE HAS BEEN OCCURRING FOR THREE YEARS, SINCE I BOUGHT THE VAN NEW FROM HONDA DEALERSHIP. ISSUES HAS NOT BEEN CORRECTED OR RECOGNIZED TO DATE BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351198August 23, 2010
SERVICE BRAKES, ELECTRIC
SOFT BRAKE PROBLEM ON 2007 HONDA ODYSSEY STILL EXISTS AFTER THE 2010 APRIL SOFT BRAKE RECALL PROCEDURE HAS BEEN APPLIED. EVEN THOUGH THE RECALL PROCEDURE WAS APPLIED TO THE CAR, THE SAME PROBLEM CONTINUES TO EXIST. HONDA SHOULD COME UP WITH A SOLUTION THAT REALLY FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351244August 23, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT WAS DRIVING 10 MPH IN RAINY WEATHER WHEN THE VEHICLE STALLED. THE ENTIRE INSTRUMENT PANEL ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THE FAILURE WOULD ONLY OCCUR IN RAINY WEATHER. THE DEALER ADVISED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED BEFORE MAKING ANY REPAIRS. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OUTSIDE OF WARRANTY AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 48,007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351114August 22, 2010
SEAT BELTS
SEAT BELT MALFUNCTION, 2007 HONDA ODYSSEY, FAR BACK PASSENGER SEAT BELT LOCKED UP AROUND CHILD IN A TWISTED MANNER SLOWLY CRUSHING THE PASSENGER. SEAT BELT COULD NOT BE LOOSENED. CHILD AND PARENT TRIED TO RETRACT SEAT BELT BY RAISING CHILD ONLY RESULTING IN TIGHTER SEATBELT AND THE SUSPENSION OF CHILD IN SEATBELT. VISUAL - CHILD HEAD IS AT HEAD REST LEVEL AND WAIST OF CHILD ABOUT 6-7 INCHES FROM TOP OF SEATBELT RETRACTION UNIT. CHILD IS IN A BACK ARCH TRYING TO KEEP LEGS TOUCHING SEAT TO RELIVE PRESSURE FROM STRAP. SOLUTION - PARENT WAS UNABLE TO GET SEATBELT TO RELEASE AND EFFORTS RESULTED IN TIGHTER SEATBELT. PARENT HAD TO UTILIZE POCKET KNIFE TO CUT THE SEAT BELT STRAP. SIDE NOTE - INTERNET SEARCH SHOWS OTHERS RUNNING INTO SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10350209August 18, 2010
SUSPENSION:FRONT, STEERING
VEHICLE HAD MEMORY STEER. WANDERED LEFT QUICKLY IF WHEEL IS NOT HELD TIGHTLY. MAY PULL RIGHT IF LAST TURN WAS TO THE RIGHT. HARD STEERING IN GENERAL. SORE WRISTS AFTER DRIVING 60 MINUTES ON FREEWAY DUE TO HOLDING ON TO WHEEL TIGHTLY TO STAY IN LANE ON FREEWAY. OWNED THE VAN LESS THAN 1 MONTH AT TIME OF TRAVEL. PURCHASED USED. TWO ALIGNMENTS PERFORMED AND NO CHANGE. UPON FURTHER INSPECTION FOUND UPPER STRUT RUBBER COMPONENTS NOT CORRECTLY INSTALLED ON OEM STRUTS ON VEHICLE. DISASSEMBLED STRUTS AND RE-INSTALLED COIL SPRING RUBBER ON STRUTS CORRECTLY, REALIGNED TIRES AGAIN, AND PROBLEM SEEMS TO HAVE BEEN CORRECTED. NO NEW PARTS NEEDED TO CORRECT AS OLD PARTS WERE FUNCTIONAL BUT HAD NOT BEEN INSTALLED CORRECTLY ACCORDING TO HONDA TECHNICAL SERVICE MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350398August 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA ODYSSEY LIFT GATE SUPPORT FAILURE. THE FAILURE OF THE LIFT GATE CAUSES HEAD INJURY TO HEAD OR BODY UPON FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349643August 16, 2010
STRUCTURE:BODY:TAILGATE, EQUIPMENT
I HAVE A 2007 EX WITH 13,000 MILES AND BOTH OF THE TAILGATE (HATCH) STRUTS JUST FAILED SUDDENTLY ON 08/15/2010. THERE SHOULD BE SOME ADDITIONAL SAFETY MECHANISM ON THESE SO THAT THEY JUST DON'T COLLAPSE AND CAUSE HARM (THE HATCH ALMOST SLAM MY 7-YEARS OLD SON ON THE HEAD). BOTH CAN NOT GO BAD AT ONE TIME AND EITHER ONE SHOULD SUPPORT SOME WEIGHT. IT IS QUITE DANGEROUS. THESE LIFTGATE STRUTS SHOULD BE RECALLED BEFORE BAD THINGS HAPPEN. HONDA SHOULD STAND BEHIND WHAT THEY PUT IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349039August 12, 2010
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THEY HAVE TAKEN THE VEHICLE TO THE DEALER THREE TIMES TO HAVE THE BRAKES REPAIRED UNDER CAMPAIGN NUMBER 10V098000, SERVICE BRAKES. EACH TIME THE VEHICLE WAS REPAIRED, THE BRAKES WORKED FOR A FEW DAYS AND THEN FAILED AGAIN. THE DEALER WANTS TO PERFORM DIAGNOSTIC TESTING ON THE VEHICLE A FOURTH TIME, BUT THE CONTACT DOESN'T FEEL THAT WILL REMEDY THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 45376.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348449August 10, 2010
VEHICLE SPEED CONTROL, TIRES
HONDA ODYSSEY 2007. SUDDEN UNINTENDED ACCELERATION. WHILE APPROACHING AT ABOUT 5MPH TO A STOP SIGN WITH A STOPPED VEHICLE BEFORE ME, I APPLIED THE BRAKE BUT RATHER THAN STOPPING, THE CAR LURCHED AND THE TACHOMETER ROSE TO >2000. I KEPT MY FOOT DOWN AND APPLIED MORE FORCE ON THE BRAKE AND THE CAR THEN CAME TO FULL STOP. THIS IS VERY DISCONCERTING. WE BOUGHT THIS VEHICLE NEW AND AFTER ~ 15000 MILES, THE CAR VIBRATED EXCESSIVELY WHILE TRAVELING AT 60-70 MPH. PER REPAIR SHOPS, ALL FOUR TIRES WERE "DEFORMED" AND CANNOT BE REPAIRED AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348094August 9, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR LIFTGATE STRUTS ON 2007 HONDA ODYSSEY EXPERIENCED SUDDEN FAILURE CAUSING THE REAR LIFTGATE TO SUDDENLY CLOSE ON PERSON STANDING BENEATH. SATURDAY 08/07 LIFTGATE WAS FUNCTIONING PROPERLY, LIFTED AND CLOSED NO ISSUES. SUNDAY 08/08 OPENED THE LIFTGATE AND PROCEEDED UNDERNEATH AS THE LIFTGATE CAME CRASHING DOWN. NO LONGER HAS STRUT ASSIST TO OPEN OR SUPPORT LIFTGATE IN OPEN POSITION. STRUTS ARE MANUFACTURED BY STABILUS PART # 6826UR 0810N 251/06 A5 ALSO HAS THIS NUMBER 74820-SHJ-A012. THERE IS A SAFETY RECALL FOR THIS EXACT ISSUE IN THE 2005 HONDA ODYSSEY NHTSA ACTION NUMBER EA08015. CONTACTED DEALER AND SCHEDULED AN APPOINTMENT TO FIX - AT MY OWN EXPENSE - AS THERE IS NO RECALL NOTICE FOR THE 2007 SUDDEN STRUT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347733August 6, 2010
SERVICE BRAKES, HYDRAULIC
2007 HONDA ODYSSEY WITH DEFECTIVE BRAKES SYSTEM. CONSUMER STATES THAT AIR MAY ENTER THE BRAKE SYSTEMS MODULATOR. *KB THE CONSUMER STATED HE FINALLY RECEIVED A RECALL NOTICE REGARDING THE BRAKES AFTER THREE YEARS OF EXPERIENCING PROBLEMS. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES FOR BRAKE ISSUES. ON MAY 7, 2009 THE CONSUMERS WIFE WAS UNABLE TO STOP THE VEHICLE, AND CONSEQUENTLY SHE HAD AN ACCIDENT. SHE WAS TRAVELING AT A LOW RATE OF SPEED AND YET THE BRAKES WERE UNRESPONSIVE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10347029August 3, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C ON MY 2007 HONDA ODYSSEY STOPPED WORKING SUDDENLY. WHEN TO DEALER THEY SAID CONDENSER HAS A HOLE AND ROCK MIGHT HAVE HIT THE CAR. I HAVE A WARRANTY AND ALSO TAKEN AN EXTENDED WARRANTY BUT DEALER SAID ITS NOT COVERED. WHAT I FOUND FROM GOOGLING THIS IS IT LOOKS MORE LIKE A DESIGN FLAW AND SO MANY PEOPLE HAS REPORTED THIS ISSUE. REQUEST YOU TO LOOK INTO THIS ISSUE AS SOON AS POSSIBLE. IF ITS A DESIGN ISSUE IT WARRANTS TO BE TAKEN CARE OF BY HONDA RATHER THAN MAKING CUSTOMER PAY FOR THIS FOR NO FAULT OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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