Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11607725August 10, 2024
STRUCTURE:BODY
Dear NHTSA Team, My Honda Odyssey 2018 EX has been having issues with my Driver side Sliding door opening/closing using the Auto power. It was randomly sometimes not fully closing (kept reopening). Then it would get fixed automatically . This was happening for 3+ years . I had got the open recalls done over the years. This week it just stopped opening suddenly . And it was not getting resolved either manually or even after turning ON/OFF car . I took it to Honda Dealership in Dublin, California . They said error code B2049 the left slide door motor and door cable , latch were all faulty. And it would cost about 2500$. This was very expensive and I asked them to just put the door back and they charged the labor cost of 730$. When i look up online I see in forums multiple customers having such issues in this 2018 to 2020 odyssey model. My car hasn't been in any accident and my door is in great condition visually, so it has to be some faulty mechanism with the door as I am first owner and have taken great care of the car. I have records of oil changes, tire changes and other maintenance over the 6 years of ownership. Request NHTSA team to help look into this as it may be some rework during the different recalls to fix the sliding door or a manufacturing issue still not fixed. This can be dangerous as customer needs a functioning door to enter/exit out of Van. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606778August 6, 2024
ELECTRICAL SYSTEM
Initial issue was that the power tailgate would not open at all. Took the vehicle to the dealership where they replaced the latch and the control unit that was completely fried. When I asked what could cause that, they said they didn't know. I already suspected water. Two days after picking the vehicle up from the dealership, the tailgate is now constantly opening and closing on its own. The only way to stop it is to turn off the vehicle and lock it. I searched online and found multiple posts from people with the exact same problem and almost all of them say it was water getting into the control unit. This poses an obvious safety concern since it could close on one of my kids. They would not be strong enough to stop it. I have reported the issue to Honda HQ and have recommended that the other people with the issue do the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606520August 5, 2024
POWER TRAIN
At critical accelerating situations (turning, merging, passing...) the minivan will hesitate, and no power is delivered to the wheels. As a result, the car does not perform as intended and can cause an accident when turning, merging, or attempting to pass. The only resolution is to remove any pressure from the accelerator and allow the car 1-2 seconds to recover, then you can usually accelerate slowly. Sometimes this has happened multiple times in the same accelerating event. This happens on 2018-2019 Honda Odysseys with 3.5l V6 with ZF 9HP transmissions. This has happened multiple times and Honda has failed to correct this issue. This is a known issue and has been part of a class action lawsuit. The most recent incident occured yesterday and the vehicle automatically shifted into Neutral and would no long drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606068August 2, 2024
ENGINE, POWER TRAIN
2018 Honda Odyssey failed transmission systems. This vehicle had recalls in regard to TCM module and softwares in past. Normally transmission system should last well over 150,000 miles for this type of vehicle. My car failed at 74000 miles. That too without any advanced warning. Vehicle was maintained and serviced at same dealership regularly where it was purchased. Honda is claiming its outside their 60000 mile powertrain warranty. Honda expects me to pay over 10,000 dollars for repair. I believe my vehicle is having issues with transmission related to TCM module recall of 2019 and Recall 04v176 of 2023. Honda is refusing to look in to possibility of my vehicle's issue could possibly related to those recalls. I believe those recalls need to be looked at and my vehicle should have been involved in those recalls. I have documented proof for all services performed and current vehicle inspection report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605212July 29, 2024
ENGINE
The contact owns a 2018 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle independently decelerated. The contact stated that several unknown warning lights were illuminated. Additionally, the contact became aware of a knocking sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced or repaired. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure; however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605265July 29, 2024
FUEL/PROPULSION SYSTEM
Current recall on vehicle. Been on the waitlist since end of December 2023. Contacted local dealership multiple times and they are unable to get part in. The vehicle has been showing engine light more often. Struggles to start occasionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605281July 29, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My 2018 Honda Odyssey doesn't have any current vehicle recalls but it's is experiencing the engine stall while driving, the power sliding floors not locking properly and the power trunk making a grinding noise when it opens and closes. I had the vehicle inspected at the local Honda dealership and they told me there was nothing they could do about the vehicle stalling, the power doors not closing and the trunk grinding. From releasing the brake and pressing the gas, the vehicle will stall and then spin the tires as if I'm racing or burning rubber.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604926July 27, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Windshield monocular camera seems to be failing. No way to stop the warnings from popping up everytime I crank my car, can’t even use cruise control. I paid extra for these features and it seems to be a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604648July 26, 2024
POWER TRAIN
While driving, the transmission will go into limp mode and will not drive over 40 mph. Comes on and off intermittently. Will not show error code. Was almost rear ended by semi trailer when happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604132July 23, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Vehicle stalls when pulling out into traffic! Terrifying with my 6 kids and I'm immediately getting rid of this vehicle. Tried to have the fuel pump (current recall) replaced but Honda dealership has the vehicle for 6 DAYS! and still didn't have the part in. Upon dropping the vehicle off the tailgate lift would not work properly. This van is a load of garbage since they started using so many modules to control it! Extremely disappointed in Honda. They know all of these faulty parts and don't care enough to fix them for the safety of the consumer. Absolutely horrifying the direction of the automobile industry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604172July 23, 2024
ELECTRICAL SYSTEM
Tailgate malfunction due to water seeping through tailgate resulting in tailgate module to stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603577July 20, 2024
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Started up the van and the following appears on the dash: ACC problem Collision Mitigation Problem Automatic speed control problem Lake Keep Assist Problem Auto High Beam Problem No prior issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603090July 18, 2024
FUEL/PROPULSION SYSTEM
VIN: [XXX] Manufacturer Recall Number: KGS NHTSA Recall Number: 23V-858 2018-23 FUEL PUMP MTR SAF RECALL EXP2 The local dealer "Ourisman Honda of Tysons Corner" mentioned that there is a shortage of parts needed to address the recall listed above and has asked me to wait indefinitely. I would like to have this recall fixed as soon as possible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603037July 17, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
1.5 weeks after servicing vehicle at the dealership (oil change and tire rotation) Warning lights come on beeping upon starting vehicle. The following systems are malfunctioning... -collision mitigation syatem problem -adaptive cruise Control problem -lane keep assistance problem -road departure mitigation system problem -auto high beam problem. This also removes any ability to use regular cruise control in any capacity (even without adaptive cruise control on) Honda certified mechanic diagnosed code : U3000-49 as a bad Multipurpose Camera Unit. Parts alone cost $1,200 then labor and cost to calibrate (which must be done at dealer). The cost of this repair to MAJOR safety features would be over $2,000. This is a safety related issue that should be recalled immediately. We do not currently feel safe in our 2018 Honda Odyssey, nor do we have $2,000 to complete this repair. Our research (a few screenshots attached) of this malfunction of the Multipurpose Camera Unit shows widespread issues on 2018 odysseys in particular. To me that warrants an investigation and recall. A dealer actually told me "you don't need those features to drive the vehicle". Well, we don't NEED a backup camera and it was recalled. Why? Because we don't want to run over small children. I would like to be able use ALL safety featured on my vehicle. This isn't an entertainment system. It is the major safety feature on our family vehicle, which we saved for years to purchase. We ask that Honda consider the safety ramifications of NOT recalling this malfunctioning camera unit and do the right thing in issuing a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602708July 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact stated while driving from a complete stop, the vehicle stalled, and the brakes seized inadvertently. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred on another occasion. The vehicle was taken to the dealer, where the failure could not be replicated. Additionally, the contact stated that the Lane Departure and other Forward Collision Avoidance warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while making a turn from a complete stop, the vehicle responded, but suddenly stalled. The contact continuously depressed the accelerator pedal until the vehicle responded. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond as needed. There was no warning light illuminated. The contact related the failure to the recall. The vehicle was taken to the dealer for recall repair; however, the dealer informed the contact that a diagnostic test was needed prior to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provide no assistance. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601989July 14, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
My vehicle started to show warning: Collision MitigationSystem Problem/ Road Departure Mitigation System Problem/ Adaptive Cruise Control Problem / Lane Keeping Assist Problem/ Auto High-Beam Problem. I took it back to Honda dealership and was told the Multipurpose Camera is damaged and needed to be changed. They asked if I have a vehicle accident and I told them I HAVE NOT BEEN IN ONE. I don’t understand why this just starts up all of a sudden and have seen other people complaining of this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601815July 13, 2024
ENGINE
Knocking noise began so I took it to a Honda dealership. They said I have a “lower knock noise” and need a new engine because a bearing went out for a rod which could cause my engine to seize. Though there is a recall for some 2018 odysseys, I’m being told mine isn’t covered. Apparently there are many more people with the same vehicle and the same issue as me. I’d like to see this included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601239July 11, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The lane keep assist function via the monocam behind the windshield has failed causing an alert to show up a few minutes into driving that none of the systems related to it are functional. This appears to be a widespread problem amongst owners of the 2018 Odyssey. Additionally, Honda service centers are acting like this is a surprise to them but searching online will results many individuals with the same issue and then being charged 1300-2000 to fix it. Since the features are all safety related I assumed this was where I should submit this. Please let me know if this is not the case. See the honday odyssey forums for many people noting this problem... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601251July 11, 2024
ENGINE
When driving the engine starting making a loud metallic noise. The engine also was not operating as it should have been. This occurred in early March 2023. I was able to slowly drive it to the Honda dealership in Glenwood Springs and when I stopped the engine stopped, I was unable to restart it. After several weeks, the Honda dealership stated it needed a new Engine. Initially I was quoted around 12k, then they offered a good will discount and we got the replacement to be around 6k. In late 2023, I saw that there was a recall on 2018 Honda Odysseys for an engine defect that could cause the engine to "run improperly or stall while driving." This is essentially what happened to me, but my vehicle is not on the recall list limiting Honda's requirement to fully cover the cost of replacing the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600802July 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to intermittently lose motive power while driving at various speeds. The cause of the failure was not yet determined. The failure mileage was 50,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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