Honda Odyssey Complaints (2000)

675 consumer complaints on file.

#760382April 7, 2002
STRUCTURE:BODY:DOOR
LEFT SIDE SLIDING DOOR KEEPS STICKING CLOSED WILL NOT OPEN UNTIL CAR IS REPEATEDLY TURNED OFF AND ON. THIS HAS HAPPENED REPEATEDLY SINCE THE VAN WAS NEW! SEEMS TO BE ELECTRICAL RATHER THAN "DOOR SEAL STICKING" AS HONDA CLAIMS. EACH TIME THEY JUST GREASE THE DOOR SEAL. NOW THE LEFT OUTSIDE HANDLE HAS BROKEN WHEN TRYING TO OPEN DOOR. AND NOW THE RIGHT SIDE SLIDING DOOR IS STARTING TO STICK ALSO. HAVE COMPLAINED ABOUT THIS EVERY TIME WE TAKE IT IN FOR SERVICE/REPAIR. HONDA JUST SHRUGS IT OFF AND SAYS THEY WILL FIX THE BROKEN HANDLES FREE WHILE ITS UNDER WARRANTY. THE DEALSHIP HAS NEVER ONCE LET ON TO ME THEY ARE HAVING PROBLEMS WITH OTHER VANS UNTIL I SAID I FOUND OUT FROM THE NHTSA WEBSITE. DOES MY FAMILY HAVE TO BE TRAPPED IN THE VEHICLE AND DIE BEFORE HONDA DOES SOMETHING ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760258April 4, 2002
STRUCTURE:BODY:ROOF AND PILLARS
THIS IS THE SECOND REPORT I HAVE FILED ON THIS PROBLEM. THE FIRST WAS 2 WEEKS AGO. EVERYTIME I GET INJURED, I AM REMINDED! THIS MORNING WHILE BACKING OUT OF MY DRIVE AT LESS THAN 5 MILES AN HOUR, THE CONVERTIBLE ROOF STRUCTURE, IMPACTED MY LEFT TEMPLE. I STILL HAVE A HEADACHE. THE SUPPORTING FRAME OF HTE CONVERTIBLE TOP IS ABOUT TWO INCHES AWAY FROM LEFT TEMPLE. ANY PASSENGER TALLER THAN 5'11" HAS THE SAME PROBLEM ON THE OPPOSITE SIDE. A SIMPLE SOLUTION WOULD BE TO INSTALL SEATS THAT SEAT PASSENGER AND DRIVER LOWER IN THE CAR. EITHER BY LOWERING THE SEAT RAILS OR A DIFFERENT SEAT WOULD WORK. I HAVE TOLD MY WIFE IF I SUFFER A HEAD INJURY IN THIS CAR, THAT SHE HAS GROUNDS TO FILE A LAWSUIT. I WOULD MUCH RATHER NOT BE THE CAUSE! I HAVE BEEN UNABLE TO FIND MY PREVIOUS COMPLAINT WHEN I SEARCHED YOUR DATABASE. I HAVE REPORTEDC THIS PROBLEM TO HONDA AND WAS TOLD THAT THEY WON'T FIX IT. I AM NOW RESEARCHING OTHER AVENUES TO GET THIS PROBLEM RESOLVED. PLEASE HELP, MY NEXT STEP WILL BE TO COMPLAIN TO MY FEDERAL REPRESENTATIVES.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#564811March 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON SEVERAL TIMES. EACH TIME IT WAS TAKEN TO THE DEALER FOR THIS PROBLEM AND THE DEALER SAID THE PROBLEM WAS THE EGR VALVE SYSTEM. ALSO, THE EXHAUST GAS RECIRCULATION SYSTEM FAILURE CAUSED THE VEHICLE TO LURCH FORWARD AND STALL WHILE DRIVING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785921March 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THE AUTOMATIC TRANSMISSION WAS REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785922March 20, 2002
SUSPENSION:MULTIPLE AXLE
CONSUMER STATED THE RIGHT REAR WHEEL BEARING WAS REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005844March 18, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE AND PASSENGER'S SIDE DOORS WILL NOT OPEN AT ALL. DOORS ARE STUCK. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005547March 13, 2002
STRUCTURE:BODY:TAILGATE
DOOR HANDLES ON BOTH SIDES OF VEHICLE ON SLIDING DOORS HAVE BROKEN OFF NUMEROUS AMOUNT OF TIMES. CONTACTED DEALER, AND DEALER REPLACED HANDLES ONLY FOR THEM TO BREAK OFF SOMETIMED LATER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005548March 13, 2002
STRUCTURE:BODY:DOOR
SLIDING DOOR LOCKS WILL AUTOMATICALLY LOCK AND STAY LOCKED. AT OTHER TIMES DOOR WILL LOCK IN AN OPEN POSITION. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005412March 12, 2002
SEAT BELTS:FRONT:RETRACTOR
REAR RESTAINT BELT TIGHTENED UP ON ACCUPANT, CUTTING OFF THE OCCUPANT'S AIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004779February 28, 2002
SEAT BELTS
REAR RIGHT SEAT BELT TIGHTENED AROUND CHILD'S STOMACH AND WOULDN'T UNLOCK. CHILD'S AIR WAS CUT OFF, AND SEAT HAD TO BE CUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004462February 25, 2002
STRUCTURE:BODY:DOOR
WHILE CHILD WAS ENTERING VEHICLE THROUGH SLIDING DOOR, IT CLOSED ON CHILD'S HAND AND BROKE FINGER. DEALER CONTACTED. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#564148January 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES ARE MAKING GRINDING NOISE, DEALER REPLACED THE FRONT BRAKE PADS. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002912January 28, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR FAILS TO OPEN FROM HANDLE ON INSIDE AND OUTSIDE WITHOUT APPLYING GREAT FORCE TO HANDLES, PREVENTING OCCUPANTS FROM ENTERING AND EXISTING VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757214January 22, 2002
SEAT BELTS:FRONT:RETRACTOR
I AM FILING THIS WITH YOU BECAUSE I CANT SEEM TO UNDERSTAND HONDAS LOGIC IN DEALING WITH A SERIOUS SAFETY EQUIPMENT MALFUNCTION ON A NEWER CAR THAT IS SUPPOSED TO BE UNDER WARRANTY. THE SPECIFIC PROBLEM IS THAT THE MIDDLE PASSENGER SIDE SEATBELT ON MY 2000 HONDA ODYSSEY EX HAS BROKEN AND WILL NOT RETRACT. THE GENERAL PROBLEM IS THAT I NEED TO GO ALL THE WAY TO CANADA FROM SEATTLE TO GET IT FIXED. MY WIFE AND I PURCHASED OUR 2000 HONDA ODYSSEY EX FOUR MONTHS AGO WITH 29,000 MILES ON IT. THE VAN WAS PURCHASED FROM A PRIVATE PARTY WHO HAD BOUGHT IT WITH 192 MILES ON IT FROM A DEALER. WITH THE PURCHASE CAME AN EXTENDED WARRANTY LEADING US TO ASSUME THAT WE WOULD BE TAKEN CARE OF IF THE HONDA ODYSSEY EX HAD ANY SERIOUS PROBLEMS. I THINK OF A BROKEN SEATBELT THAT HOLDS IN MY CHILDREN AS A SERIOUS PROBLEM. MY REGULAR MECHANIC TOLD ME TO TAKE IT TO A DEALER BECAUSE HE SAID HONDA HAS A LIFETIME WARRANTEE ON THEIR SEATBELTS. MY EXTENDED WARRANTEE COMPANY (HERITAGE) DOES NOT COVER SEATBELTS OR AIRBAGS BUT INSISTED THAT HONDA SHOULD. WE TOOK IT TO A HONDA DEALER (BURIEN HONDA) WHO SAID THAT SEATBELTS ARE ALWAYS COVERED BY HONDA. THEY TOOK MY INFO AND SAID THEY WOULD ORDER THE PARTS. A FEW HOURS LATER I GOT A CALL FROM THE DEALER STATING THAT BECAUSE THE CAR HAS A VIN INDICATING IT WAS PURCHASED IN CANADA IT WAS NOT COVERED. I THEN CALLED HONDA (IN AMERICA) CUSTOMER SERVICE CENTER THEY WERE NICE BUT TOLD ME THAT CARS SOLD IN CANADA ARE NOT COVERED BY HONDA WE DID NOT KNOW THE VEHICLE WAS FROM CANADA, ALTHOUGH THAT SHOULD NOT MATTER. IT IS MY UNDERSTANDING THAT ALL 2000 HONDA ODYSSEYS WERE MADE IN CANADA AND ALL HAVE THE SAME FAMILIAR HONDA LOGO ON THE HOOD. I CAN NOT IMAGINE SEAT BELTS BEING VERY DIFFERENT BETWEEN CANADA AND AMERICA. IN AN AUTO ACCIDENT, SOMEONE COULD GET INJURED OR EVEN KILLED BECAUSE OF THIS BROKEN SEATBELT. THIS WEEK, WE GO TO CANADA. THANK YOU FOR YOUR HELP, MARC, NATALIE AND MADISON ITS MY SEAT BELT THAT IS BROKEN MCCANN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756899January 15, 2002
STRUCTURE:BODY:DOOR
WE WERE TOLD THE AUTOMATIC DOORS HAVE SENSORS SIMILAR TO THOSE OF GARAGE DOOR OPENERS-THEY DO NOT AND IT TAKES A TREMENDOUS AMOUNT OF ADULT FORCE TO OPEN THE DOOR WHEN IT CLOSES ON A PEROSN OR BODY PART. ACHILD COULD EASILY BE CRUSHED BY THIS MECHANISM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001932January 10, 2002
STRUCTURE:BODY:DOOR
WHEN DOORS ARE UNLOCKED BY MASTER LOCK, SLIDING DOORS DO NOT OPEN FROM OUTSIDE OF VEHICLE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785834January 7, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH CENTER BRAKE LIGHT FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755910December 21, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN POWER DOORS ARE CLOSED USING HANDLE, IF RESISTANCE IS ENCOUNTERED, THE DOOR CLOSES WITH INCREASED FORCE AND DOES NOT SHOP. WHEN A ROLL OF PAPER TOWELS IS PUT INTO THE DOOR, THE DOOR DESTROYED THE PAPER TOWELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755756December 17, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
REFER TO ODI#755486- DEALER VISIT TODAY- CODE 31-2 PFINH SIGNAL--DEALER CALLED AMERICAN HONDA TECH LINE FOR ASSISTANCE, THEY STATE THE TCS LIGHT WILL COME ON FOR EGR CODE, THEY STATE THE TCS SYSTEM IS OPERATIONAL, TCS CODE IS A FALSE CODE DUE TO MOMENTARY INTERUPTION OF SIGNAL TO PRIMARY CONTROL MODULE, AND IS A CHARACTERISTIC OF THE CAR. CAR AFTER 7 VISITS HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900708December 11, 2001
STRUCTURE:BODY:DOOR
MIDDLE OF BACK DOOR METAL IS FATIGUE. DOOR METAL IS DENTING. CONTACTED DEALER, AND DEALER STATED CONSUMER WAS PUSHING ON METAL WHEN CLOSING DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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